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    Bnapoli Italian

    4.5 (212 reviews)
    PriceyItalian
    Closed • 4:30 pm - 9:00 PM
    Updated 2 months ago
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    Brussels sprout appetizer. In the background the Arugula salad with pomegranate seeds.
    Akisha M.

    This is one of my favorite restaurants in western MA. If you want a great dinner, with amazing atmosphere, come here. It was Friday night so a reservation was necessary. We were able to push the reservation to a half hour later easily on open table when our friend from central ma ran into traffic. Ok the food! The server, I didn't get her name was amazing. She was personable and funny and knew how to flow through her section. I started with the brussel appetizer and it was out of this world. Perfectly fried, with a sweet glaze and bacon. The table devoured them. The special of the night was a pan seared salmon with a shaved brussel/coleslaw and sweet potato purée. For dessert we shared the amazing bread pudding. Bnapoli keep up the great work. It was a busy Friday night and we sat from 545 until 9, tucked away in a peaceful corner!

    Meatballs
    Chad L.

    Parking: Street on one side and shopping strip parking on other. Decor: Stylish bordering on posh. Tables were not on top of one another and very clean. Staff: We had Ben at the bar and he was very good but helpers at the bar were very pushy almost like the were trying to turn over customers faster...asking to box up our appetizers and get us the bill before our entree's even came. Food: It was good and presented well Price: Very surprised at the price for two people, one not drinking, and no dessert for West Springfield. before tip was over $75 a person. Overall: Very nice restaurant, for me though, very pricey and with the pushy staff not knowing their surroundings and trying to get you out the door, there are plenty of other places to check out.

    Pizza box

    Before I placed an order for delivery, I called up Bnapoli to ask about the portion size of their pizza on Doordash menu, as strangely no size is listed. Was informed by the restaurant hostess it was like a medium pizza with 8 slices. I stressed that this pizza would be the meal for 2 and needed to be enough to fill 2 adult appetites. The staff member ensured me it would, and I placed the order. To my disappointment, the pizza delivered was a "shareable appetizer" enough to feed one , not two adults. They own the pizza place next store, and the sizing is clearly not a standard medium pizza, but rather a shareable appetizer. Manager was apologetic when I submitted my complaint, but offered no recompense. Pizza was ok, not as good as the next door neighbor, and the toppings were on the side, left for the customer to put on on the pie. Just be aware when ordering.

    Table side Bronzino
    Nicole H.

    Beautiful restaurant and such kind and personable service! The food was unique but comfortable with generous portions. The charcuterie was enough for four. We got the pizza for the kids and it was very good brick over pizza made fresh. We had the steak and Bronzino and both were well cooked and flavorful. The design of the restaurant is beautiful and modern, the dining area is cozy but doesn't feel crowded even when fully booked such as the night we came. Service was so kind and welcoming and though they were fully booked we didn't feel rushed only till the end when the hostess came and encouraged she packed our food and brought us the check.

    So damn good.
    Brenda S.

    Gee, Jerry, you're capable of a lot of things, but disappointing customers isn't one of them. We come often, and every visit leaves us in wonder - perfect menus, extraordinary food and terrific staff. This time, it was Audrey. Every single time. You really know how to make our date nights memorable. Thanks!

    Gorgonzola pizza
    Petra E.

    Dinner at bnapoli last night was fabulous, but my five star rating is primarily related two two outstanding things: 1. The Lamb Meatballs appetizer ($14) was truly one of the most delicious things I have eaten in my life. The description reads "meyer lemon yogurt, pomegranate, cucumber relish, pine nuts, parsley pesto". The combination is perfect. Note that the pine nuts are actually cooked in the meatballs, and generously so, and makes for a great texture as well as enriching the already complex flavors. I'm planning NOT to share this next time and make it a main part of my meal. This appetizer comes with three smallish meatballs, and when the server saw we were splitting it recommended we order one add on to divide evenly - well worth it. 2. The excellent service. Everyone from the front desk to the floor manager, server, and serving/clearing assistant was friendly and knowledgeable. I couldn't find a single flaw. We were checked on regularly but not excessively and everything was cleared quickly and served in just the right timing. We had two drinks, a pinot grigio and a tasty Hazelnut Alexander (off the desert menu, but I ordered it with my appetizer). The Chitarra was a great twist on a carbonara that brilliantly avoids the raw egg issue by topping with a sous vide/poached egg. Delicious, though personally I would prefer without the onion, but that's a personal taste call. The gorgonzola pizza was also extremely good and a competitor in my mind to my favorite salad pizza at Posto. Worth a comparison for anyone who is a fan of that one.

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    1 year ago

    My favorite restaurant in western MA!! Always a great meal. Nothing else like it in the area.

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    3 years ago

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    2 years ago

    Modern, creative Italian cuisine in a beautiful, upscale setting. Classy ambience. Service is very professional.

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    2 years ago

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    1 year ago

    Lovely Italian restaurant. Traditional food with updated ambience. Enjoyed a beautiful meal well served.

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    3 years ago

    Love B Napoli! It's our go to for upscale Italian - plus they have a great wine list. Arguably one of the best restaurants in the area.

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    1 year ago

    Best Italian food in the area! Try their Margarita Spezziata. Great apps, entres, deserts, and cocktails! Love this place!!!

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    Clemenza’s Brick Oven - House Special Pizza with cauliflower crust.  My favorite!

    Clemenza’s Brick Oven

    3.7(50 reviews)
    0.8 mi

    I was craving something in the Italian food family this evening and ordered from this place for the…read morefirst time through Door Dash. I have to say that the food is really good. I am disappointed in the eggplant fries as they are super greasy. I'm not sure if it is because they were put in a container right after cooking, but the grease factor is off the charts. The are pretty much inedible. The pesto sauce, however, is AMAZING so didn't take away a star. The risotto balls are spot on delicious as is the Caesar salad. I also ordered the portabella mushroom ravioli, and it is light and perfectly seasoned and sauced. I was looking for a garlic bread on the menu to no avail. SO need a garlic bread! I didn't see any desserts on the menu through Door Dash, but I would love to try some of their selections so might have to take a drive to get takeout in the near future. This place is worth the trip!

    We ordered takeout recently. We ordered 1 large and 1 small general gso's pizza and the dipping…read morefries. They accidentally rang up a side of fries and charged us for another side when we went to pick up. The pizza was lukewarm. It was missing an ingredient, the pineapple, barely had any chicken, and the mozzarella cheese used was so low quality it didn't melt. The appearance of the pizza alone was gross. Nothing worse than still seeing the shape of the mozzarella shreds. In addition, some of the shreds were just rubbery! 60 bucks wasted!

    Photos
    Clemenza’s Brick Oven - View of the outside of Clemenza's

    View of the outside of Clemenza's

    Clemenza’s Brick Oven - Medium build your own pizza

    Medium build your own pizza

    Clemenza’s Brick Oven - House Special with traditional crust!   Mmmm!

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    House Special with traditional crust! Mmmm!

    Bnapoli Italian - italian - Updated October 2026

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