The ambiance is always beautiful with great lighting and our drinks were mixed with exceptional quality. Dirty Martini and margaritas were divine! We had the most amazing server and busser- I can't recall their names but we had an epic round of appetizers and entrees! The greatest night we've had in a while and nestled in west Springfield this place is a gem! read more

Incredible food, great service, classy ambiance. Party of 8 and everything was outstanding. Pork chop is amazing, bolognese is great, linguine with clams delish, calamari outrageous, meatballs delish, artichoke hearts were very good, margarita pizza delicious, deserts, everything. Class act all the way. read more

So delicious and lovely ambiance! We had a great server and were very impressed by this place. The cocktails were absolutely delicious and very well balanced. We shared a second one since we didn't uber - unfortunately! The focaccia was so fluffy, a little salty, and perfect in a little olive oil. Yes, we accepted seconds. The caprese was good. The peaches were hit or miss but the tomatoes and burrata were very fresh. The grilled octopus was the biggest surprise to us as it was perfectly cooked. A nice char on the outside and so tender inside. You don't find that everywhere! And lastly the combo of flavors in the brussels with the perfect charred crunch made my husband not even miss the protein! The chocolate mousse cake we got to go was the perfect ending. Don't listen to your husband who says he'll only have one bite and just order two. read more

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This is one of my favorite restaurants in western MA. If you want a great dinner, with amazing atmosphere, come here. It was Friday night so a reservation was necessary. We were able to push the reservation to a half hour later easily on open table when our friend from central ma ran into traffic. Ok the food! The server, I didn't get her name was amazing. She was personable and funny and knew how to flow through her section. I started with the brussel appetizer and it was out of this world. Perfectly fried, with a sweet glaze and bacon. The table devoured them. The special of the night was a pan seared salmon with a shaved brussel/coleslaw and sweet potato purée. For dessert we shared the amazing bread pudding. Bnapoli keep up the great work. It was a busy Friday night and we sat from 545 until 9, tucked away in a peaceful corner! read more

Bnapoli Italian - Brussels sprout appetizer. In the background the Arugula salad with pomegranate seeds. - Italian Near Me - West Springfield, Massachusetts

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Parking: Street on one side and shopping strip parking on other. Decor: Stylish bordering on posh. Tables were not on top of one another and very clean. Staff: We had Ben at the bar and he was very good but helpers at the bar were very pushy almost like the were trying to turn over customers faster...asking to box up our appetizers and get us the bill before our entree's even came. Food: It was good and presented well Price: Very surprised at the price for two people, one not drinking, and no dessert for West Springfield. before tip was over $75 a person. Overall: Very nice restaurant, for me though, very pricey and with the pushy staff not knowing their surroundings and trying to get you out the door, there are plenty of other places to check out. read more

Bnapoli Italian - Meatballs - Italian Near Me - West Springfield, Massachusetts

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Great food, great atmosphere, great staff!! A meal wasn't prepared correctly and the staff bent over backwards to make everything right. A must in West Springfield. read more

Beautiful restaurant and such kind and personable service! The food was unique but comfortable with generous portions. The charcuterie was enough for four. We got the pizza for the kids and it was very good brick over pizza made fresh. We had the steak and Bronzino and both were well cooked and flavorful. The design of the restaurant is beautiful and modern, the dining area is cozy but doesn't feel crowded even when fully booked such as the night we came. Service was so kind and welcoming and though they were fully booked we didn't feel rushed only till the end when the hostess came and encouraged she packed our food and brought us the check. read more

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Sometimes, you make promises to go to "that nice place in the next town over" but fate never has you near there when you go out.. Well, I am simply delighted that we *finally* ended up at Bnapoli recently for dinner. The fresh rolls that I thought nobody made anymore, the pleasant service, spectacular wine list, and just simply super fresh Italian dishes. I love going out to eat, and finding a chef's treasure chest of meals that are made with interesting homemade sauces or with unique ingredients that fit the seasons. I am also directing you to look at the photo of the bar where they have an apothecary of tinctures that are used in these delightful cocktails. I would not say that this is an inexpensive place to eat, but if you were going out to enjoy a good meal and enjoy the taste of your drink, enjoy the textures of your food, this is the place you want to be. read more

The spoiled Italian pizza is the best. This is my new favorite Italian restaurant in the area.

Gee, Jerry, you're capable of a lot of things, but disappointing customers isn't one of them. We come often, and every visit leaves us in wonder - perfect menus, extraordinary food and terrific staff. This time, it was Audrey. Every single time. You really know how to make our date nights memorable. Thanks! read more

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Amazing! Casual comfortable and wnjoyable place to sit and dine. Even when it got busy there was this background noise that was sonehow comforting. The food is over the top. Green olive oil to die for. Home made doccacia bread. I had the charcuterie board. That alone was enough for dinner and impressive. Gollowed by grilled ovtopus then missels and a rib eye steak. Espresso and bucca for dessert and my gravious host/server/bartender slipped me a likoncello which was so seet and enjoyable after a big meal. This is not a place to go out to eat! This is a place you go to Dine! read more

This Italian restaurant is quaint but classy the food is simply amazing the atmosphere is warm and inviting, from the time you walk through the door just a terrific experience. The wait staff is second to none very attentive and did I mention the food 10 out of 10. This is elevated fresh and contemporary a must try. You will thank me if you do read more

I was pretty much blown away. The octopus was perfect and they trip up many restaurants. The pasta was clearly freshly made. A very authentic restaurant where they care about quality with reasonable prices for the quality. read more

Went here for dinner recently in a party of 6. Great experience! Server was very helpful and attentive. Drinks, apps and entres were spectacular! Highly recommend the grilled octopus and prosciutto dates. All the food is exceptional! read more

Three of us scheduled a special weekday dinner out in West Springfield and we chose bNapoli as a new adventure. The restaurant is simply appointed and comfortable. I ordered the artichoke appetizer for the table and it contained two large stuffed artichokes. They were large, very well seasoned and quite fresh tasting. Our meals included a Margherita pizza, the carbonara pasta, and the bolonese pasta. All three were ample and provided enough for take home boxes. My wife proclaimed the pizza was the best Margherita pizza she has ever had. My carbonara was very rich and filling. The bolonese was equally appetizing. The house Chianti was light and smooth. Our server, Brian, was outstanding. He was friendly and engaging. He made us feel right at home. The parking is on-street and you may have a bit of a walk on a busy night. We'll be back for sure. It's a great place for a special night out. read more

My favorite restaurant in western MA!! Always a great meal. Nothing else like it in the area.

My family recently hosted my sisters Baby Shower at Bnapoli as we were looking for a cocktail style party atmosphere for an afternoon shower, and we could not be happier with our experience! Their service was top notch, we were so impressed with the staff and how well they catered to our friends and family. The food was delicious and the cocktail selection was impressive and unique! Several of our guests mentioned wanting to come back for a dinner, and our Family is looking forward to going back soon! Highly recommend Bnapoli, as the owner Jerry has built a memorable culinary experience on Elm Street! read more

$10 per bottle of sparkling and still water is criminal. Food and service are excellent but the unnecessary up-charging will make us think twice about coming back. read more

Dinner at bnapoli last night was fabulous, but my five star rating is primarily related two two outstanding things: 1. The Lamb Meatballs appetizer ($14) was truly one of the most delicious things I have eaten in my life. The description reads "meyer lemon yogurt, pomegranate, cucumber relish, pine nuts, parsley pesto". The combination is perfect. Note that the pine nuts are actually cooked in the meatballs, and generously so, and makes for a great texture as well as enriching the already complex flavors. I'm planning NOT to share this next time and make it a main part of my meal. This appetizer comes with three smallish meatballs, and when the server saw we were splitting it recommended we order one add on to divide evenly - well worth it. 2. The excellent service. Everyone from the front desk to the floor manager, server, and serving/clearing assistant was friendly and knowledgeable. I couldn't find a single flaw. We were checked on regularly but not excessively and everything was cleared quickly and served in just the right timing. We had two drinks, a pinot grigio and a tasty Hazelnut Alexander (off the desert menu, but I ordered it with my appetizer). The Chitarra was a great twist on a carbonara that brilliantly avoids the raw egg issue by topping with a sous vide/poached egg. Delicious, though personally I would prefer without the onion, but that's a personal taste call. The gorgonzola pizza was also extremely good and a competitor in my mind to my favorite salad pizza at Posto. Worth a comparison for anyone who is a fan of that one. read more

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Modern, creative Italian cuisine in a beautiful, upscale setting. Classy ambience. Service is very professional.

Lovely Italian restaurant. Traditional food with updated ambience. Enjoyed a beautiful meal well served.

Let's start with the good: service. Now for the rest: underwhelming. Their menu writer is great; their chef not so much. Ambiance: We were on the patio bc the weather was fabulous. But, before you opt for the patio I'll say this: buses, pedestrians smoking, and loud motorcycles. Menu: Food descriptions were enticing, unfortunately the descriptions are the best thing on the menu. The caprese: I don't recall if they said Burrata or motz - regardless it was dry and flat, tomatoes weren't salted, and balsamic was watery. It's August in western mass and you have to have very low quality to deliver something so... lackluster. Brussel sprouts - best thing we had. My wyf was excited for the fig, Gorgonzola, and arugula pizza. There was def Gorgonzola as for the fig- we couldn't taste it. I opted for the veal filleto. Again the description suggested something heavenly and the best I can say is - I'm not hungry anymore. This place used to be wonderful. Now, I'd say skip it. read more

This is by far one of the best Italian Restaurants I've ever been to. Amazing food. The Halibut was a daily special and I did not regret it one bit. The lamb Meat balls were very flavorful. Ass some pasta to it and it would make a perfect dish. The Parpadelle pasta was served with some Jumbo shrimp and was definitely a highlight as well. As a matter of fact, all the dishes were a hit. The atmosphere was very nice. A little noisy but not to the extent where you can't hear yourself. And the service was exceptional. The dishes came out in a timely manner, and the staff couldn't be more enjoyable. Will definitely return if I'm in the Springfield area. read more

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Everything is always amazing, the food, the service, the drinks & the owner is terrific too read more

Bnapoli Italian - Filet mignon - Italian Near Me - West Springfield, Massachusetts

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Great food, service and ambiance! A neighborhood gem. Better for small groups but we were able to fit 15 of us in one long table. read more

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Solid restaurant, great service and excellent cuisine. Easily the best Italian restaurant in the Springfield area. read more

Bnapoli Italian - Celebrating my mom ! - Italian Near Me - West Springfield, Massachusetts

I returned to B'Napoli recently for the first time in a couple of years with high expectations based on past experiences. Unfortunately the restaurant did not live up to those expectations. I started out with a tasty chunk of bread & olive oil and a lamb meatball my dining partner offered me. It seemed to be of good quality with just the right amount of spice. It was all downhill from there, though. I had ordered "a pinot noir", leaving it up to the server to choose one, primarily to go with my salmon dinner. A taste of the wine before the main course was not impressive and pairing it with food was no better. The "dinner" consisted of a "warm brussel sprout salad", which was just a bit larger than a 3oz piece of salmon, which had the burnt skin on top of it. The sweet potato puree on the menu was not served and an apple cider reduction was also missing. The "meal" was very bland, except for the taste of a bit of burnt skin. I can only guess that the server picked up our plates to serve to us before the chef finished preparing them? This was definitely an example of not getting what you pay for, at one of the pricier restaurants in the area. read more

5/5 This place is fancy AF. The food is sexy AF. The drinks are drinkable AF. This is the kind of place you take someone who's DTF, down to feast. Been here before, but what a glorious time the other night. Our server basically became our best friend. She told us about her family business, got all up in our business, was super chill, and made our dinner dope AF. Highly recommend you take your DTF date here. If their ain't down to feast, let's hope the sexy AF vibes and drinks puts them in the other DTF mood. Get your eat on. read more

Husband took me out for a dinner date , then a Play @Majestic Theater! Food was very good. Service, excellent. Ambiance is always very nice!! Felt bad for businesses around there, because they're doing roadwork right now and it was hard to find parking. But it's not a far walking distance from where we parked. Love local businesses! read more

I highly enjoyed the chitarra, I also tried the veal meatball dish with ricotta in it, which was delightful as well! read more

Bnapoli Italian - The chitarra was delicious!! - Italian Near Me - West Springfield, Massachusetts

Best Italian food in the area! Try their Margarita Spezziata. Great apps, entres, deserts, and cocktails! Love this place!!!

Service and food was fantastic!!! We sat at the bar and were immediately greeted and asked if still water was okay. We received the drink and food menu. For my cocktail I enjoyed a dirty grey goose martini with a blue cheese olive. The glass was chilled and it was well made. I had two and loved both of them. For the appetizer, we enjoyed the fried cheese (a special for the day) and the octopus. The octopus was cooked to perfection- a little char on the outside and the perfect texture. For the entree, I had the short rib ragú, another special for the day. It was delicious. They also gave us complimentary bread that was warm and fluffy. The entire meal was fantastic and I can't wait to visit again! read more

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After many years of passing by and telling ourselves we have to remember to pick this spot for dinner one night, we FINALLY managed to get there. We went on Thursday at 5:30 without reservations. The restaurant was lively but not packed (yet) and the sweet hostess sat us at a table in the back. I am always wary of sitting near the bathroom but this table was tucked right next to the wine room which is enclosed with glass giving such a romantic vibe. Everyone around us seemed to know each other, the (presumed) owner came out of the kitchen to greet his friends and there were friendly Italian greetings being exchanged which really added to the authenticity. Our server, Annabelle, was OUTSTANDING. I couldn't decide between two meals and she explained everything I needed to know, right down to the cooking process, to make my decision. I highly recommend the short rib ragu! We started with an appetizer, enjoyed two rounds of bread and we both thoroughly enjoyed our dinner. The dessert menu was very inviting and I almost went for the espresso martini but we skipped dessert this time around because we were headed out to a ticketed event in springfield. This place was wonderful and it is great for a special occasion or just a wonderful meal. We left around 6:45, there was a line at the door so I would recommend a reservation. Food 10/10 Specialty Cocktail menu 10/10 Service 11/10 read more

Love B Napoli! It's our go to for upscale Italian - plus they have a great wine list. Arguably one of the best restaurants in the area.

Amazing food. Was so happy with the freshness of the seafood. Definitely would recommend. Cant wait to go back! read more

Bnapoli Italian - seafood pasta - Italian Near Me - West Springfield, Massachusetts

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Ordered the carbonara, which was really good. Seemed to use great quality parm or pecorino. Sauce was creamy and rich but not too much. Service was really fast and nice. I was eating alone and didn't get alcohol so they weren't going to make as big of a tip as they would on bigger parties but they still have me great service. Way more upscale of a place than I thought existed in Springfield. Great place to warm up on a cold night. Also, the olive oil they served with the bread was divine. read more

Delicious Italian food with great ambiance. Service was fantastic. Large wine selection and menu has a great variety of pastas, meat entrees, seafood entrees, and pizzas. One of our favorite spots to dine at read more

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All I can yes is excellent at all levels. This is a really nice upscale Italian restaurant in west Springfield. Very surprising for this area. Anyway, back to the food. Great I had the gorgonzola fig pizza, my friends ad some great seafood pasta dishes. They thoroughly enjoyed the food. Wine list was very extensive. Homemade bread came with the entree's. Eight. The ambience was just wonderful. Beautiful pictures with great lighting - bar area nice if you just want to stop in for a drink and a quick bit. Ask for Amber is was great- she really knows the menu. read more

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My wife and I got there about a half hour after they opened and the restaurant was already 1/3 full (Great for business). We were seated promptly. They have a good drink and food selection. Our meals were excellent, service was great, the prices equally decent and the decor clean and modern. I would definitely recommend this restaurant to anyone looking for a night out for a great meal. read more

The caprese was delicious. The chicken entree was also very good. Always amazing service and food! Perfect for date night. read more

Bnapoli Italian - Caprese salad - Italian Near Me - West Springfield, Massachusetts