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    Rowley Storage

    3.5 (4 reviews)
    Closed • 8:00 am - 5:00 pm

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    Ask the Community - Rowley Storage

    Do they raise their prices after a few months, like Public Storage does?

    Thanks for the question, Bob. We do not raise rates after just a few months. If rates are ever adjusted, it is typically reviewed around the one year mark, and increases are not automatic. If you ever have questions about your rental, our team is… 

    View All 2 Questions

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    Issaquah Highlands Self Storage

    Issaquah Highlands Self Storage

    (11 reviews)

    This storage facility is very nice. It is clean and bright and climate-controlled. The elevator is…read moresecurity controlled and the staff is friendly. That said, the price is a bit high and they have said they will raise rates at the end of my year contract. I am happy to pay a fair price for a quality facility, but they are about 30% more than other climate-controlled facilities around the area. Overall, very good.

    I reserved a Uhaul truck and furniture dolly 1 month in advance for 24/7 pickup and talked to a…read morewoman at Issaquah Highlands Self Storage to confirm by phone 2 days prior, yet neither was ready when I arrived. I was told to come back in 2 hours, and when I did, I learned they didn't have a dolly, nor one at all for a while. The staff had 1 month to ensure they would have the inventory for my reservation, yet they took zero responsibility for their mismanagement. The male front desk representative showed no empathy or accountability, saying they were just a Uhaul "partner" and telling me to call Uhaul myself. Perhaps he didn't understand what the word "partner" meant, a term used to indicate supporting one another, in this case, between Uhaul and Issaquah Highlands Self Storage - something this man demonstrated he didn't know how to do. After 30 minutes on hold, Uhaul's only solution was sending me to another location 30 minutes away in Redmond, a 1-hour roundtrip, with no compensation for the time or gas. I instead did my own research and drove 10 mins to Issaquah Newport Self Storage, where a representative there pulled some strings and got me both a truck and dolly for same-day rental from her own location in 15 minutes, hassle-free. She did this without us having to explain the awful experience we had at Issaquah Highlands storage. She even took care of calling Uhaul to issue me a refund for the unmet reservation earlier. The difference in service between these storage businesses were night and day.

    Ole Cedar Mill Mini Storage - Ole Cedar Mill Mini Storage Entry

    Ole Cedar Mill Mini Storage

    (12 reviews)

    Beware of Mileage Overcharges at This U-Haul Location…read more I recently rented a U-Haul from this location and drove less than 20 miles total (verified by my own GPS and route tracking). I returned it without a problem until I saw the charge come through on my credit card which was more than double the estimated cost. When I brought this up, they said it was because the reported mileage was more than 5 times what I actually drive. The staff gave no clear explanation and couldn't help me beyond giving me a 800 number to dispute the charge. Just take care before renting from this business.

    Do not use this place to rent a Uhaul. Worst customer service experience ever upon returning. The…read moreUhaul was dirty inside and wrecked my white furniture and area rug, the clerk didn't care. The clerk called me and told me I had to return the trailer early because someone booked it after us so we busted our butts to do so, we were going to be 15 minutes late to return it so I called to let them know and the clerk said "oh, well, the people who needed it after you decided to go somewhere else", he didn't call me and let me know nor did he care when I said it would have been nice for him to call me so I didn't have to waste so much gas to get there in time (Driving from Idaho). The clerk didn't apologize for our experience he just acted like he didn't give a care and said "take it up with UHAUL" . The customer service at this place is sorely lacking. If I could give my experience -5 stars I would.

    Rowley Storage - selfstorage - Updated September 2026

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