This place is awesome. I have a very old chair and they got it up and running again. I highly…read morerecommend them

Everything! Super helpful staff, and very knowledgeable. Donna helped me when my Dad was dying.read more

I stopped in to Bellevue Heathcare and they were so nice to help me out with fixing my brakes on a…read morenew walker that I had purchased online. Thanks to the worker that helped me, my brakes work great now! Thank you for going above and beyond!

Brad and the repair gentleman (I'm sorry I couldn't remember your name, sir!) were a breath of…read morefresh air. I bought a wheelchair for my partner and it was easy and everyone was friendly. Not even a full week later, the wheel got caught in a sidewalk crack and the bracket that holds the front wheel got bent out of shape. I brought it in the next day and they jumped right on it and went absolutely above and beyond to get it repaired in just a short wait. You can tell that they both have passion for the quality of people's lives. I would recommend them to anyone!

The benefits manager, Stephanie, seriously went above and beyond to provide me with the medical…read moreequipment I needed. I went into Shaw-Med after a broke my foot on a Friday evening. We came in close to their closing time and had issues with communication between the doctor's office and the shop, but Stephanie ensured I went home in a stabilizing boot to save my foot until the scheduled surgery! I am so very thankful for her advocating for me. All I can say is the service provided was well above expectations. Because of her, I will absolutely recommend Shaw-Med to any friend in need.

Went in as soon as they opened. Got me needs met quickly and they are really reasonably price for…read morerentals (knee scooter). Id use them again and there is good parking on the street (Charnleton). Person that waited on me actually was on a scooter too so that was helpful to see how it all worked.

I love to support local businesses and Urban Therapeutic is one at the top of my list. I was super…read moreexcited when I found Topsy Blends at the Saturday Market but even more thrilling was when Rachel brought Topsy Blends and Urban Therapeutic together. There is plenty of parking, luckily the parking garage is across the street. Better yet the location is located in downtown Eugene and so easy to walk to. It's on Willamette St and walking distance to other great locations downtown. I've been in this shop a few times and the customer service is always amazing. Super knowledgeable and helpful. I enjoy going in just to browse but always find great gifts. My parents love the aromatherapy diffuser stick called Breath Easy. It's a must have for them. I picked up some adorable heart teas today as a gift for a friend. Plus amazing hand painted affirmation cards. Was totally pleased to have Rachel help me today and honestly so glad to find local business that carries natural, organic and vegan cleansers/ skin care items. I hope to enjoy shopping here for a long time.

From the owner: Urban Therapeutic specializes in products for professional massage & physical therapy,…read morechiropractic, acupuncture, personal wellness and alternative healthcare supplies. Conveniently located in downtown Eugene.

Great service! Seth, Jill and Kathy are the best! Will choose to work with them over their…read morecompetitors every time. They are good listeners, compassionate, inventive problem solvers, and supportive to the disabled community.

I've been getting bids on wheelchair lifts and other equipment for purchase and installation…read more These people pad their prices and overcharge the disabled and the elderly who can least afford it. It is a shame. IT ISN'T JUST THIS DEALER, THE OTHERS DO IT, TOO. Just like high priced drugs, prices are fixed to be high because the adults with disabilities are a captive group. The needy can't be held to the same supply and demand standards of our society. Prices on Medical equipment for the disabled should be regulated with price caps; where dealers can't charge double and triple the retail price. If you get an estimate expect that some items are doubled or tripled in price and so is the labor. It isn't necessarily the big items they inflate; watch the little things like interlocks, wiring harnesses,etc.; they figure that you would be ignorant about the prices on these items and about how many hours it takes to install. ADA laws don't protect anyone from these dealers. So called safety memberships which are supposed to protect the public are actually only concerned about their dealer membership numbers and are in fact lobbyists for the dealers. The dealers pay these organizations for membership in return for so-called education. They say it is for education to keep us safe, more like it to dig deeper into our wallets. They provide an excuse to charge us more and to make the dealer more "respectable." There are several of these organizations which the dealer has tags for. Some charge the customer $100 for the safety tag. You can request "no" tag. Whether they go along with it is up to them, they can just tell you to go take a hike. In addition, they want you to buy their pre-equipped vans. The bottom line, the dealers don't want to add to your old van or a new van unless they get paid a lot of money. Beware and be careful how you question them, because if they catch on that you might know something about the costs, or if you challenge them, they will ignore your request and you won't even get an estimate let alone the work done. Like plumbers who now get $85 per hour and other contractors, these mobililty techs get $125 per hour or rather that is what the dealership charges you for their labor.