Amazing! Dr. Ambati literally restored my eyes to 20/15 vision in less than 10 minutes…read more 30 years of glasses and contacts and now I can see like a hawk! I do not have the words to convey how awesome both the dr and his staff were. I am eternally grateful for my sight and for Dr. Ambati's surgical skills. I will be recommending him to anyone who asks where I got my surgery done!

Dr. Ambati performed cataract removal surgery for me in winter of 2021. I am 82 years old and see…read moreperfectly up close and at a distant - I will never need to wear glasses for either again. The surgeries were easy, painless and worth every penny. I didn't know his background until after my surgeries were completed and, just let me say, I'm doubly impressed with him. I am greatly appreciative of his skills and kindness.

I scheduled an appointment a couple weeks in advance and was asked to check in at 10:50 am. After…read morewaiting in the sardine can of a waiting room for OVER AN HOUR (12:15 pm to be exact), someone comes out from the back and says "sorry, the doctor has a meeting and can't see you". Excuse me?!?! You COULDN'T have seen this coming when I checked in? Oh, but if I wanted to come back at 1:30 pm, they would TRY AND SQUEEZE ME IN. I should have known something was up when each patient, when finally called back, exclaimed "finally, I've been sitting there for ever". As they say, you only get one shot at a first impression and this clinic FAILED MISERABLY!

The front desk is very unprofessional and bad at communicating!…read moreSeems like their first day of work every single time I went in. Happy with my doctor though!

YELP Review I have problem with eye inflammation. Dr…read more Beardsly was training for eye deseases at OHSU. I met him there while he was finishing training with top specialist, Dr. Rosenbaum. Later I was finally able to find outside care for my situation, however, Portland or California was the only places I could find treatment. Dr. Beardsly had setup his office in Eugene and has extended offices and his services to satellites offices nearer to Grants Pass. I feel like I get just what I need. The service is good and yet the office is busy. I needed additional special care for one thing and they were helpful getting me to where I needed to go for treatment.

Updating to 2 stars from 1 following finally receiving a call concerning these issues; also adding…read morefull name of doctor because apparently Dr. Peter Karth rents space from Dr. John Karth. While initially impressed by Dr. Peter Karth's team, my visit was marred by multiple unprofessional experiences. The biggest issue stemmed from not being informed in advance that my eyes might be dilated. I drove myself to the appointment only to find out they would be. This left me with having to choose between calling my husband for a ride and leaving our car downtown overnight or attempting to drive myself home with watery, blurry, eyes, facing the bright afternoon sun. This is a choice I shouldn't have had to make. When I brought it up to Dr. Karth, he dismissed my concerns, telling me he 'drives with dilated eyes all the time', and when I brought it up with his scheduler at checkout, she said "oh, my bad" and offered me their wraparound sunglasses as the (apparently obvious) solution. Using my own Transitions lenses, I got home, but it was a scary drive and was one I shouldn't have had to make - or choose to make. The lack of responsibility for that is appalling at best and dangerous at worst. In addition, I watched several people come in and out of my treatment room which apparently doubled as a storage closet without saying a word to me. I wasn't expecting conversation, but a simple 'excuse me' would have gone a long way to feeling seen. Finally, I watched three women (including Dr. Karth's scheduler) make fun of a confused older gentleman who was trying to figure out where his next appointment was going to be. He wasn't being rude, just confused, and after giving him the ultimatum of 'Salem or Garden Way', he took Garden Way and left. They proceeded to giggle and snicker about him a full minute (at least) before acknowledging me waiting for checkout. Yes, public-facing jobs can be stressful but acting that way in front of another patient? Really? In the hopes that I had just hit them on a bad day, I typed up my experience, e-mailed it, and dropped off a copy the next day. I haven't heard a word back which tells me that this behavior is not only normal but fully acceptable to Dr. Karth. I hope this review finds its way into all the glowing ones so maybe someone else doesn't have to make the choice I did.

Dr. Neale has been wonderful to work with! I ended a 15 year professional relationship with Dr…read more Annette Chang Sims at Dr's Fine, Hoffman and Sims due to her abusive and traumatic treatment of me once I was diagnosed with cataracts and glaucoma. A friends husband had recently had cataract surgery with Dr. Neale and was very satisfied with his work and really enjoyed Dr. Neale's personality. I made an appointment and immediately felt like he cared about me. I have never felt rushed by Dr. Neale and he never makes me feel silly for asking questions or feeling scared of having eye surgery at 49. I had my first eye done in June of 2020 and it went quite well. The next eye was done in July of 2020 and I'd noticed I was seeing differently between eyes. Dr. Neale explained he'd used an acrylic lens in the left eye as it is traditionally better for those of us with astigmatism, however it was creating 'tunnel vision' for me. He offered to re-do the surgery with no out of pocket for me. In Jan. 2021 he redid the surgery and implanted a silicone lens and I am very happy with the results. I see 20/15 in my right eye now and 20/25 in my left eye! I no longer need glasses for distance! Dr Neale was quick to respond to concerns I had regarding an issue with a nurse allowing her mask to slip below her nose and ushering a post-surgery client awaiting their ride to the waiting area without a mask. He has implemented a 'pager' system now for the patient's rides so they can be notified easier post surgery rather than waiting for phone calls to be received/answered (which was why this patient was waiting without a mask for so long in the lobby). I will say, that most of the time I've had to go in, the visits take an hour or more. Dr. Neale deals with lots of people that are elderly or on the verge of losing their sight so I understand when I have to wait for long periods as I'd want him to spend all of the time that I needed with me if I was in crisis too. I appreciate Dr. Neale's compassion, smarts, presence and abilities. He has a patient for life in me! Thank you for saving my vision Dr. N! Highly recommend Dr. Neale for cataract or lens implant surgery!

Front desk staff is really nice however wait time are atrocious…read more Took my dad for an eye exam: over 3 hours at their office, mostly in the waiting rooms. They scheduled him for cataract surgery. Told him to be at the hospital at 7am for the procedure. Waited 1.75hrs before they even called him back then started the surgery 1 hr late. Took him to a follow up that same afternoon after the surgery. 3:30pm appt time. We ended up seeing Dr Neale just before 5pm!! And when my dad mentioned he was not happy about the wait time Dr Neale acted like we were the ones being rude and he literally talked so fast through all of like 3 minutes of follow up time. So we waited an hour and a half there to have about 3 minutes with the Dr acted like it was rude of us to say something about that. Today in total between both appointments we spent over 3 hours just waiting for them. I can understand running late some of the time but consistently making patients wait for hours is terrible business practice. I don't think they would like their time being treated that way.

The staff and Dr. Lorenzen were all warm and inviting. Dr. Lorenzen was very competent and…read moreinformative and eye procedure he did went smoothly with no pain.

Very friendly staff. Doctors are very good and professional. We both had cataract surgery hereread more

After reading the other reviews, my suspicion was confirmed. Over the past ten years of going to…read moreDr. Ofner, I have noticed a decline in accessibility and general care. My daughter and I will be looking for care elsewhere. Her glasses all this sudden needed prisms and made her sick. Mine was not a good prescription and left words blurry.

I don't normally leave such low ratings; however, I feel compelled to make sure people are aware of…read morethe risks of possible subpar care if they use the services of Dr. Ofner and Dr. Fleming--I mention Dr. Fleming as in recent years, Dr. Ofner has been transferring more of his patients to Dr. Fleming. This has proven disastrous for some senior citizen patients, including my mother who ended up with a botched glaucoma surgery in one eye, and another senior citizen who had been through two glaucoma surgeries with Dr. Fleming--who completely neglected to tell her that she had wet macular degeneration. (By the time this woman moved to a different doctor, that new doctor had the unfortunate task of breaking the news to her that she had advanced wet macular degeneration, something that Drs. Ofner and Fleming declined to tell her.) Both doctors seem overly interested in surgeries, and it's been my personal experience that anything unrelated to surgery or eye glasses is effectively not of any interest. In my case, I have profound dry eye, and when I finally went in to Dr. Ofner seeking some relief for this, I was using $150+ per month for over the counter drops, and was desperate for a solution. They did no meaningful diagnosis or analysis and simply told me to keep using those eye drops and put a warm wet washcloth over my eyes in the morning. In passing conversations with other friends, I discovered that there actually is a treatment for dry eye, but apparently Dr. Ofner didn't want to be bothered. Instead I went to see Dr. Dunks at Family Vision Center and she did a full examination, including an analysis that would help identify exactly how long it took for my tears to evaporate--as it turned out, the second I blinked and opened my eyes, my tears would evaporate. It was no wonder my eyes felt so horrible--but the fact that Dr. Ofner's office made no attempt to diagnose any portion of what was going wrong was simply baffling. She laid out several different options, and because I am a big scaredy cat, I didn't want to go with ductal plugs (which I hear work amazingly well). Instead I use a prescription eye drop called Restasis; this is not a cheap medication (the insurance copay is quite high), but it absolutely changed my life. Dr. Dunks had laid out some other progressively more "intense" possible treatments, including networking with a doctor in Portland regarding a special "eyelid massage" machine that can help with dry eye. The fact that she put time into diagnosis and too my discomfort seriously enough to do additional research was a night and day difference in my experience with Dr. Ofner's practice. For your own benefit, I would avoid Dr. Ofner's practice. If you have any loved ones who are senior citizens who are already seeing Dr. Ofner or Dr. Fleming, I would get them out of there as quickly as you can, and connect them to another doctor right away.

I had my first appointment here today and everyone was so nice. Melissa at the front desk got me…read morechecked in quickly and easily - I completed my paperwork online ahead of time which saved a bunch of time. Jennifer did my initial scans and was super nice, quick, and explained everything to me very clearly. The process was easy and painless thanks to her. I went with the Nikon eye scan instead of a dilation because I had to drive after and I'm so glad I did. I waited for a bit while Dr. Phillips finished with his previous patient and looked over my scans and paperwork, then he came out and got me for my exam. He was very thorough and showed me my eye scan. I got a new prescription and he walked me out to the lobby again. Alana helped me pick frames and lenses. She picked out several options for me and I picked the one I liked the most with her support. She was very nice the whole time and took the stress out of the whole process. I put off getting new glasses for 14 years because of the stress and anxiety associated with going to the eye doctor and adjusting to new lenses and frames each time your prescription changes. The people here made the entire process so easy that I am confident I won't have any reservations about keeping up with regular exams again.

For years opticians told me my low vision challenges were something I must learn to live with. My…read moredaughter suggested I visit Eyes of the World for one last look at my possibilities. Doing so has greatly changed my life for the better. The high degree of expertise, patience and direction produced a pair of problem solving frames and lenses that other establishments including low vision experts told me would be impossible. And my new glasses look and feel great. These professionals are truly remarkable.

I recently had a clinical visit with Dr. Baugnon, M.D., to review and discuss the examination…read moreresults I received from another local eye firm, for which I was a patient of 40 years. I found that Dr. Baugnon was extremely informative and knowledgeable, had a caring attitude, very professional demeanor, with the intent of providing quality customer service to resolve my issues and concerns regarding cataract surgery and beyond. He was very honest and up front for all my questions and a future plan of action was developed in taking care of the patient/customer. The three assistants and office staff personnel were very helpful and eager to service their new customer. Thank you for the professional customer service.

The Dr's are doing a great job. And reception is trying. There is good effort on their part, but…read moresomething just isn't right? Takes a long time to complete check in and things back up. When calling for an appointment or changing an appointment, it takes many calls to speak to a person. I think another person is needed. Every aspect of a business is important, but customer service is only second to the medical service being supplied! 2-1/2 stars - operations 4.5 stars for Dr's .

Dr Goo is wonderful. He literally changed my life, and I am feeling so much better after he…read morediagnosed my issues. I will definitely be seeing him again! My eyes are not just my vision but my balance, and my new glasses are amazing. I would recommend him to anyone who is looking for a great optometrist.

Dr. Goo is friendly, pleasant, very polite, and thorough. His bedside (chairside?) manner is very…read morerelaxing. He is absolutely my favorite O.D. ever.

Even though I made it clear I wouldn't be buying glasses there, and I was a cash-pay for the exam,…read morethey still provided a first-rate experience. Highly recommended!

I'm SO happy that I found this place. It's close to my house and everyone there is extremely…read morehelpful and pleasant. Dr. Thompson is awesome, she understood my descriptions of how my eyesight seems to have changed from my last pair of glasses and is very personable and easy to talk to. My new rx is great. My new frames are great. And, there's a 2 year warranty if my lenses get scratched or frames get damaged. One of my dogs recently decided my old glasses were super interesting and delicious. A couple months away from the two year mark of having them, he pulled a sneaky and chewed off one of the ear pieces. They were still under warranty and I was able to get a new pair for free. They are now my back up pair, which is very helpful if you have a hound dog that likes to counter surf, despite all of your best efforts.