I did a crazy number of tours, of all the different memory care facilities in Eugene. And I have to…read moresay, Quail Crest is up near the very top. Elder Health and Living, Chateau Gardens, and Waterford Grand, are the other top places. But Quail Crest is the place I picked. One thing you want to check, is if the facility has medicare rollover. Which means once the resident runs out of money, will the facility allow the resident to remain? Quail Crest does allow this. Waterford Grand does not. Quail Crest has these individual "houses" where the residents live. And they have a shared "backyard", that all the residents from the different houses can all access. It has a BBQ, easy to walk paths, beautiful gardens, and many plants. And in this shared yard, they can interact with residents from different cottages. The facility very clean, but it doesn't feel like a hospital. They have a lot of activities, and things for the residents to do. We had a few minor bumps in the first few months, but that was during 2020, and they had a lot of staff turnover. But since then, they seem to have have gotten things sorted out. Many of the staff who was working there, were willing to give out their cel phone numbers, so you could call or text, and get updates on how things were going. It is a very expensive facility, so that would be one of the downsides. But when talking about caring for a loved-one, you want the best for them.

I moved my mom to Quail Crest from California in April 2024 and it was the best decision I've made…read morein caring for my mom. The care they gave my mom was loving and kind. They took wonderful care of her from April until she passed away. From giving her meds during the day to checking on her at night, they were patient and well trained. My whole family thanks Kelly, both Katies, Star, Teegan, Hailey, Morgan, and Ed for their love for my mom. I highly recommend Quail Crest, Clover Cottage.

Management of this place is horrible. While the CNAs do all the work, management works to deflect…read moreconcerns and bully the loved ones of their patients. My mother had 8 falls in 10 months, 3 of them changed her life. The food is aweful and while the Cnas are trained the same, they definitely are not skilled the same. Truth is, I should have taken my mother out but it took her months to get comfortable there. This place has more concern over dollars than actual care. We were recommended to this place from someone whose mother lived there. Management changed since then. Do not send a loved one here.

My loved one has no teeth. I came in and they had given him a salad for lunch. He could eat the…read morehard boiled egg and the shredded cheese and maybe the diced ham. Previously they had given him a hamburger. I said, "he has no teeth" and I returned the plate. They brought it back after they quartered the burger. I couldn't believe it. If your loved one has any special needs please be forewarned by our experience. It's clear now I have to find another memory care facility.

As a caregiver I was worried that my client was moving into this situation especially because she…read morereally didn't want to but her family put her here. After I visited I was super relived to see how nice it was and how good the atmosphere is. All the workers seem super nice and the general vibe is great as well

We had to place my mother in law here a few months ago. They made the transition very easy and we…read morevery helpful. The chef is always interacting with the residents and mixes up the food choices. It has been a great experience so far. The staff learned her name quickly and make her feel at home.

The Springs Memory Care and staff was amazing. The beautiful building and well thought out memory…read morecare facility is what attracted us to the Springs, but the STAFF and the kindness inside the building is what made the difference. The memory care director is easily accessible and often found on the floor helping. The memory care has a full time RN with his office located in memory care, the meals are prepared on site and served warm and fresh. Everyone from the director, aides, chefs, entertainment director and housekeeper were involved in my dad's care. Moving a loved one into memory care was not easy, but during my father's year at the Springs, he was well cared for and was able to stay at the Springs and pass peacefully on hospice care. My father had been in multiple facilities in the Eugene area and it was not until we moved into the Spring's Memory Care that we felt he was safe, well cared for and stimulated with activities.

From the owner: Quality Senior Living Rooted in Relationships…read more At The Springs at Greer Gardens, we provide a community with services that make life a little easier and better for older adults. We offer the freedom of independent living, assisted living, and memory care, reassuring that personalized support and care are always within reach. We blend decades of experience with creating a more supportive environment where the chores are done for you, and you can focus on the important things in life, like relationships.

Staff are compassionate. Some are well trained…read more Food varies from "okay" to "almost inedible." Apartments are nice. Maintenance is very sporadic with air conditioning only working in part of the building part of the time. Cost is extremely high for what is provided. Virtually no intellectual stimulation.

Start here! Excellent facility and great people to help you…read morewith your hardest decision of your life. I needed to place an aging parent with late stage dementia and spoke with Austin. Austin is patient and empathetic to your situation. He spent time listening to me trying to understand how to manage my unique circumstances. We met, had lunch in their dining room and he showed us all of the amenities and grounds. I ended up having to relocate my parent out of state and was not able to take advantage of Waterford's beautiful facility. That didn't stop Austin from checking back in to see how my move went and let me know that I could always call him as a resource. If this is the customer care as a non-resident, I can't imagine how nice it must be to have a loved one there. Thank you Austin.

Worst possible place ever steer clear of this business if your looking for a caregiver service or…read morelooking for work They hire caregivers with no experience, and lie to their clients telling them all their caregivers are experienced & trained. There is no training you get a 4 hour PowerPoint of information crammed into one day that they won't go over with you again. They are constantly hiring every Thursday because they can't keep employees, be it problems with hours and them not giving their employees adequate hours or scheduling problems. Ive spoken with clients who stated how they'll send over replacements/ "fill ins" and never even bother to call them to let them know a new person is showing up. There is no care for caregivers or clients just a false sense of tutelage, trust, and benevolence. Their silver lining is that they try to shove faith, worship, god down your throat to cover up all their misdeeds thinking that a simple "we'll pray for you" is gonna fix anything. If you care about yourself or your loved ones you won't spend a second of your time or a cent here, there plenty of different companies and or routes to go but without a doubt on earth this place is overwhelmingly the most atrocious deplorable opti

Wonderful company to work for .. great communication and people. All around nothing but positive…read morethings to say

When the time came to place my mother in a facility and after consulting with several friends who…read morehad had parents in Elder Health & Living Memory Care I requested a tour. This was the right fit for mom who had been in her own home by herself for many years. The staff has been wonderful and helpful with paperwork from insurance policies to questions on her care. Always available for our needs and hers. Great care has given and she has been at peace in her final days.

I work closely with a lot of communities and I can say that ElderHealth is a truly a gem! Their…read morestaff has longevity and genuinely cares deeply for their residents. They are responsive and attentive to families and residents needs. With my job I get a lot of feedback, and I can honestly say that ElderHealth is a place that I only hear positive stories. Over and over, I am told how amazing they treat their loved ones and they would recommend it to anyone.

So I put extremely in shock and I found out as a caregiver interviewing with this job they do not…read moresupply their caregivers with gloves, and they make their clients who are elderly, and on a fixed income, provide their own gloves. I've been in healthcare for 20 years and I have always had access to gloves.. and when I questioned the administrator, I was told by the administrator that they were not gonna go any further with my application.

It use to be good. Now they are not so good. A friend just informed me that they are without a…read morecaregiver for 10 days because according to Aspire, they have a flea infestation. They also said that the husband swore. I understand all of this but they blindsided them with this. There were no phone calls and there were no discussion. They just tossed them away for 10 days. She is a two person transfer not a one. Not only for getting up out of bed for appointments and showers, but just to get up period. It is shameful. I would not recommend this company at all1 Fair warning if you do!

My mom lived here for the last year and a half of her life. The staff was very kind and they took…read moreamazing care of here. She was very happy there.

From the owner: Bayberry Commons offers specialized senior living in the Springfield & Eugene area. Whether you or…read moreyour loved one is searching for Assisted Living, Memory Care, or short-term Respite Care, you will find the right kind of support you need to enjoy the lifestyle you want. Our full range of accommodations and customized service plans for each resident allow you or your loved one to age in place in a familiar environment where seniors can rediscover their independence. Residents enjoy select amenities and services, including engaging daily activities and around-the-clock care and support from compassionate caregivers who take the time to get to know our residents like family.

This care facility manager definitely over sold their care giving services to what they actually…read moredelivered. At one one major risk management category, what was promised up front was not provided at all.

When we put my mother in River Run Place we had a fear my mother might become a two person assist…read more We were assured by Luke the manager that would not be a problem. We were assured the help would check on mom every two hour since she was unable to go to the restroom on her own. They told us they wanted this to be her forever home. This seemed like the perfect place for mom. Two days after we moved mom in she fell trying to get to the restroom on her own. She slit her arm open with a bad wound. She was sent to the hospital. The hospital returned her to River Run but her arm got infected and she had to return to the hospital. After several days in the hospital she was sent to a rehab facility for three weeks. Mom was then returned to River Run Place where she spent two days before she fell again. The hospital said that mom was now a two person lift. When they called River Run, Luke told them he could not take care of her. We were put in a horrible situation trying to find a place for my mom on such short notice The only reason we chose River Run was because we were assured they could do a two person lift. We are still not sure if we will get any of our almost $12,000 back. Way too much money and stress for the five days she lived there. I do not feel this is a safe place if your loved one needs special help.