As a caregiver I was worried that my client was moving into this situation especially because she…read morereally didn't want to but her family put her here. After I visited I was super relived to see how nice it was and how good the atmosphere is. All the workers seem super nice and the general vibe is great as well

We had to place my mother in law here a few months ago. They made the transition very easy and we…read morevery helpful. The chef is always interacting with the residents and mixes up the food choices. It has been a great experience so far. The staff learned her name quickly and make her feel at home.

This care facility manager definitely over sold their care giving services to what they actually…read moredelivered. At one one major risk management category, what was promised up front was not provided at all.

When we put my mother in River Run Place we had a fear my mother might become a two person assist…read more We were assured by Luke the manager that would not be a problem. We were assured the help would check on mom every two hour since she was unable to go to the restroom on her own. They told us they wanted this to be her forever home. This seemed like the perfect place for mom. Two days after we moved mom in she fell trying to get to the restroom on her own. She slit her arm open with a bad wound. She was sent to the hospital. The hospital returned her to River Run but her arm got infected and she had to return to the hospital. After several days in the hospital she was sent to a rehab facility for three weeks. Mom was then returned to River Run Place where she spent two days before she fell again. The hospital said that mom was now a two person lift. When they called River Run, Luke told them he could not take care of her. We were put in a horrible situation trying to find a place for my mom on such short notice The only reason we chose River Run was because we were assured they could do a two person lift. We are still not sure if we will get any of our almost $12,000 back. Way too much money and stress for the five days she lived there. I do not feel this is a safe place if your loved one needs special help.

The staff here at Lone Oak are all caring, positive people, They work hard for us around the clock…read more They give out hugs whenever you need one! One of my fears about moving into assisted living was the food. I was afraid we would get bland hospital food every day. Well, I was as wrong as wrong can be! Wes is the chef here and he serves us a variety of delicious meals every single day. And he is a wizard when it comes to soups! They are all incredible! I am so glad that I chose Lone Oak. I am grateful to everyone here.

My mother-in-law has been living there for a while now And there some good and bad. We first had…read moreproblems with them not giving her meds right but now everything is going great. The bad is the food. I have never seen anything so bad. She has been having to bring in her own food. That's pretty bad when you have to bring in your own food for the price they charge for the room. She says a lot of people there feel the same way.

Start here! Excellent facility and great people to help you…read morewith your hardest decision of your life. I needed to place an aging parent with late stage dementia and spoke with Austin. Austin is patient and empathetic to your situation. He spent time listening to me trying to understand how to manage my unique circumstances. We met, had lunch in their dining room and he showed us all of the amenities and grounds. I ended up having to relocate my parent out of state and was not able to take advantage of Waterford's beautiful facility. That didn't stop Austin from checking back in to see how my move went and let me know that I could always call him as a resource. If this is the customer care as a non-resident, I can't imagine how nice it must be to have a loved one there. Thank you Austin.

Staff are compassionate. Some are well trained…read more Food varies from "okay" to "almost inedible." Apartments are nice. Maintenance is very sporadic with air conditioning only working in part of the building part of the time. Cost is extremely high for what is provided. Virtually no intellectual stimulation.

Worst possible place ever steer clear of this business if your looking for a caregiver service or…read morelooking for work They hire caregivers with no experience, and lie to their clients telling them all their caregivers are experienced & trained. There is no training you get a 4 hour PowerPoint of information crammed into one day that they won't go over with you again. They are constantly hiring every Thursday because they can't keep employees, be it problems with hours and them not giving their employees adequate hours or scheduling problems. Ive spoken with clients who stated how they'll send over replacements/ "fill ins" and never even bother to call them to let them know a new person is showing up. There is no care for caregivers or clients just a false sense of tutelage, trust, and benevolence. Their silver lining is that they try to shove faith, worship, god down your throat to cover up all their misdeeds thinking that a simple "we'll pray for you" is gonna fix anything. If you care about yourself or your loved ones you won't spend a second of your time or a cent here, there plenty of different companies and or routes to go but without a doubt on earth this place is overwhelmingly the most atrocious deplorable opti

Wonderful company to work for .. great communication and people. All around nothing but positive…read morethings to say

I just wanted to say that being a part of The Rawlin at Riverbend for the past 2 years has been…read morewonderful. As the weekend Receptionist meeting & greeting the family & friends of our Residents is always rewarding. I encourage anyone looking for a place to care for their loved ones to stop by for a Tour & see for yourself! Keep shining sweet peeps!! DMW

Have you ever been to those motels where they charge you 200 after you leave because you slept…read morethere. Calling a unmade bed a chargeable cost. Then they act all cunning and stupid when you bring it up. Well welcome to the Rawlins.Same dishonest insult to your intelligence ,ect....

My mom lived here for the last year and a half of her life. The staff was very kind and they took…read moreamazing care of here. She was very happy there.

DO NOT MOVE YOUR LOVED ONE HERE! We moved my mom into the memory care center in July, she had no…read moreprevious physical conditions and died within 3 months of moving in. She died on Oct 2nd and they had the audacity to try to bill for the majority of Oct. On the staff's watch one of the nurses turned off my moms sensor on her bed and she had a bad fall. SHE PASSED AWAY 10 DAYS LATER! She did not have any previous physical ailments prior to move in and she was only 68 years old. Hospice mentioned that they think she had a broken hip but was never taken to the hospital because we were told she was transitioning and morphine was administered to help with the pain. I stayed there for 7 days watching my mom die and the stuff I saw was insane. The lady in the room next to mom was screaming bloody murder at 5am saying she was cold, I can only assume they were giving her a shower because I tried to take a shower on 3 different occasions and had the water running for over 30 min and it never got warm. Another occasion when my mom was not responsive a nurse came in there and stuck her hand down her pants to see if she had peed and right before that she asked me to leave the room. She was wearing a diaper that showed a blue line if wet. She did not change her gloves as she proceeded to go about her business throughout the room. My mom had to be rotated every 2 hours to avoid bed sores and they were using the community pillows from the living room, my mom died on those pillows and we asked what they wanted us to do with them they said they would keep them. no covers or anything, so if you see America pillows don't put your face on them. I can go on and on. I was in shock and still am in shock with the whole experience. If I could go back in time things would have been handled a lot different but I guess I should have questioned a lot more! Please do not move your loved one here, especially if they are unable to express themselves verbally.

An absolutely beautiful setting! The gardening is beautiful and everything is so clean! All the…read morestaff is so kind! They have tons of options for all meals in there beautiful ball room dining area. You can also reserve an elegant private dining room. There are shuttles and private drivers if you don't drive. Truly an amazing place for a retirement home!

My mom and Dad we're here for a year. My parents enjoyed the company of the other residents. One…read morething to be aware of is their lock downs.. if there is a flu going around the residents are confined to their room.. during covid it was so sad being on "lock Down" they are very serious about this. They do sanitize constantly during an outbreak in the city. The food is very cafeteria like.. just so so.. if you're sick.. they charge you to bring dinner to you.. don't make any long distance calls because they over charge for that too.

After a deeply stressful year in assisted living for my mom, I was fortunate to learn about…read moreElderHealth, and relieved that they had an opening for her. My mom's dementia resulted in her having some pretty challenging behaviors at times, but the folks at ElderHealth never made it my problem. They just did their best to collaboratively and creatively problem solve with me. Clear, proactive communication is never over-rated, and that was exactly what I got from them during my mom's 8 years there. Knowing that the staff was invested in my mom's well-being was so reassuring. I truly can't thank them enough, nor could I recommend ElderHealth more.

When the time came to place my mother in a facility and after consulting with several friends who…read morehad had parents in Elder Health & Living Memory Care I requested a tour. This was the right fit for mom who had been in her own home by herself for many years. The staff has been wonderful and helpful with paperwork from insurance policies to questions on her care. Always available for our needs and hers. Great care has given and she has been at peace in her final days.