I had my first appointment here today and everyone was so nice. Melissa at the front desk got me checked in quickly and easily - I completed my paperwork online ahead of time which saved a bunch of time. Jennifer did my initial scans and was super nice, quick, and explained everything to me very clearly. The process was easy and painless thanks to her. I went with the Nikon eye scan instead of a dilation because I had to drive after and I'm so glad I did. I waited for a bit while Dr. Phillips finished with his previous patient and looked over my scans and paperwork, then he came out and got me for my exam. He was very thorough and showed me my eye scan. I got a new prescription and he walked me out to the lobby again. Alana helped me pick frames and lenses. She picked out several options for me and I picked the one I liked the most with her support. She was very nice the whole time and took the stress out of the whole process. I put off getting new glasses for 14 years because of the stress and anxiety associated with going to the eye doctor and adjusting to new lenses and frames each time your prescription changes. The people here made the entire process so easy that I am confident I won't have any reservations about keeping up with regular exams again. read more

For years opticians told me my low vision challenges were something I must learn to live with. My daughter suggested I visit Eyes of the World for one last look at my possibilities. Doing so has greatly changed my life for the better. The high degree of expertise, patience and direction produced a pair of problem solving frames and lenses that other establishments including low vision experts told me would be impossible. And my new glasses look and feel great. These professionals are truly remarkable. read more

This was my first visit for a complete eye exam and new glasses. My exam was comfortable and thorough. I just wish Dr. Phillips (aka Jer) had been more communicative about his findings rather than me having to ask. New glasses, with the help of Bethany for style suggestions, and the whole process was warm, friendly and stress free. I must admit though, the eye chart is always stressful to me. I told Jer that it is the only test I always fail and he gently said to me "Just guess." That took a lot of the stress out of it for me. I definitely have moved my eye care to Dr. Phillips and am very pleased to have found him. read more

Dr Gerry is the very best. He is knowledgeable, kind and very thorough. He takes his time to do a thorough evaluation and always gives me options. His staff are also amazing and the whole place has a very positive vibe I feel so fortunate to have chosen him for my Optometrist read more

Such a professional friendly staff! I am not local, traveling in Oregon for the summer. They were so helpful in getting me in right away. I did not have to wait at all. The Dr. & technician were amazing. Very cutting edge technology. They were able to give me more helpful information than my regular Opthamologist in regards to my glaucoma. Highly recommend! read more

Last week, I spoke with at least two people who were very kind and helpful on the phone, and who checked and confirmed my maternity vision benefits. I was told that I could come in anytime to pick out my frames. Today, I drove 20 minutes to get here (between caring for my infant, working, and caring for my mother post-surgery), and the woman at the front desk treated me so poorly. She was short, cut me off, and insisted that my vision benefits were no longer active and would not listen to me assuring her that they were. I had confirmed directly with my insurance within the week. The only reason I did not stay longer to provide evidence that, in fact, my vision benefit is still active is because I did not want to cry in front of everyone in the office. She was so dismissive that I felt embarrassed for being there, even though I was told to come in and pick out glasses. Based on her treatment of me alone, I could not recommend anyone coming here. All the other staff I worked with last week were very kind. read more

Beautiful shop, great doc. Brought my kiddos in for their first eye exam, and Dr. Phillips had this calm, kind manner that allowed my kids to feel comfortable and happy the whole time. He made us all feel welcome and cared for, and my kids left thinking that getting their eyes checked was a pretty cool experience. read more

Not many places can earn a 10/5, they did. Background:I got my rx updated at another eye doctor (not this office) they quoted me 1-2 weeks to get in my contacts. I wasn't happy with that answer, I called MANY, MANY offices to ask if they carried my brand of contact (I use both daily comfort plus by Alcon and air optics color) as well as how long it would take to get my specific rx in. I was quoted a variety of times anywhere from a week to 2. I magically call this office, the staff was quick and knowledgeable about the brands they carry as well as shipping time. They double checked (also very quick hold time) They quoted me 1-2days for my contacts to come in. When I showed up with my ex in hand they knew I was the one who called. Very personable and friendly. They were in store in one day... aka 24 hours later!!! They won my business. Fabulous staff and office. read more

Eyes of the World - Optometrists Near Me - Eugene, Oregon

Friendly, attentive people, good selection of frames, knowledgeable staff and good pricing- fast turnaround on lenses. A terrific experience read more

Been going to EOTW for years now. My entire family, actually! Dr. Jerry is the best! He is meticulous and exact when it comes to prescribing new lenses. I drive about 45 mins to their offices and I don't mind one bit. State of the art technology and friendly staff. Wore my mask entering the building and kept it on while trying on glasses. The only downfall this time is the very 'sergeant-minded' gal at the desk who quickly and forcefully told me to put my mask back up over my face when I was attempting to facetime my husband and was told to go to the back of the store in order to do that. (Mind you, it was a very quick call AND ... nobody was in the waiting area - nobody!) C'mon people!! A bit much for my likes! But I was not there for her and I quickly moved on, unbothered. I received the same excellent care needed from Dr. Jerry and the rest of the staff was lovely. Thank you EOTW ~ !!!! #icanseeclearlynow #nofear #teachustonumberourdaystogainaheartofwisdom #grateful read more

The woman who answers the phone is so incredibly hyper and rude! When I went in, she's sitting at the front desk and again she is super hyper and so incredibly rude!!! The glasses are so expensive they don't put price tags on them. I would never ever shop there!! read more

I love this office for the friendly personalized care. Dr. Phillips is knowledgeable, friendly and explains everything. He has helped me by correcting my double vision with prisms and has advised and referred me to a specialist for my severe dry eye condition. He utilizes the latest technology and has modern equipment, so I was thrilled not to have bursts of air shot into my eyes or receive dilating drops anymore. There is a broad selection of stylish glasses to choose from in varying price ranges. They are current on their Covid protocol, and I feel safe there. Staff has always been friendly and helpful. It's no big deal to have to schedule an appt to pick new glasses as this means there is no line or waiting time. Excellent experience overall. read more

Of all the optometrists I have been to, Dr. Jerry is one of the best. While monotony is part of the job, he spent the time necessary to make sure things are right. He appeared professional, and answered all my questions. Other optometrists I have been to are mostly department store/chain store cattle herders. One, who worked at Wallmart, then moved to an eyeglass store in Eugene had the personality of a cactus and dishonest help who supposedly was just "temporary." Another, cattle herder optometrist seeking the lowest possible overhead in a deserted strip mall in east Springfield, rushed me through a 10-minute exam, and scribbled a prescription on a piece of paper. I couldn't read any part of the prescription. When I faxed the subscription to order contacts, they told me this was a prescription for eye glasses! I wear contacts. There was no mention of glasses. As for the other optometrists, my employer is too cheap to continue using VSP so that eliminates most optometrists in Eugene. I'm very grateful for Dr. Jerry who continues to work with my provider. For anyone dissatisfied with their optometrist, I suggest Eyes of the World. read more

I'd never worn glasses before and when I went to Eyes of the World to get my eyes tested thinking I'd have a base to compare when my eyes started to deteriorate. Dr Phillips put me through the paces. Done. He said "look across the parking lot then put these glasses on". "Holey Moley I DO need Glsses!" Now I have glasses and contacts. Very pleasant experience! Jeffrey O read more

I want to follow up on my 1 star review previous. I am assuming they say this review, but I received a phone call apologizing for how the situation got handled and would I be willing to bring my glasses in and they would send them to their lab to see if they could fix my frames. I took them in and I received a phone call a couple days later to come in and pick them up, they had fixed them! Although the original situation was handled badly, they came back with an apology and a fix. Good job and thank you for fixing my glasses. I will be back. read more

The best eye care I have ever gotten! Melissa was exceedingly patient and helped me find the exact frames I was looking for. She took the time to adjust my previous glasses and explained a lot of new things about eyeglass wearing I didn't know before. Dr Jerry was also patient, kind and knowledgeable. I had been diagnosed with dry eyes. My previous optometrist just told me to get some eye drops. Dr. Jerry explained what dry eye was, how to help remedy it and explained the physiology of it which made it easy to see why the treatment he recommended would work. The shop is gorgeous with a big selection of VERY unique and groovy frames along with standard frames. They followed COVID standards precisely. I am very happy to have found the best optometry store in Eugene! read more

Great service! Nice people, good selection of frames. Following COVID protocols . Love the convenient location as well.

This place is the best! Everyone is so nice and they really go out of there way to help. The doctor really cares and does a thorough job. They fit me in last minute since I had an emergency and were so accommodating. Highly recommend! read more

I love my eye doctor. I have to utilize prisms in my lenses and he's been so patient in getting my prescription right. Front desk though....very hit or miss. A couple of the ladies are just super but a couple either have manageritis or hate their job. I'm not sure what it is but I wish I could figure out what days are the best to go in. Minus two stars for front desk attitude. read more

Moved up from So Cal where the doctor I saw always upsells, and is way too touchy. Here, the staff is friendly, helpful and knowledgeable. The doctor explained my x-rays were explained and he helped advise about perks in my plan... I'm very happy! They're my new permanent eye center! read more

What a great experience! Friendly staff and a great doctor! Jerry got my prescription right after years of others failing to do so. Thank you, Jerry! I look forward to seeing you again soon! read more

By far, Dr. Phillips provided me with the best eye exam and eye care I've ever had. He's thorough, explains what's going on, and goes to great lengths to ensure the best contact lens fit. I have astigmatism and dry eye so it's hard to find the most comfortable lenses. I was really impressed with Dr. Phillips's patience and knowledge. After three trials I'm in the most comfortable and clear pair of contacts I've had in years. I highly recommend Eyes of the World! read more

I would like to give a big shout out to Eyes of The World. I recently purchased a pair of prescription eye glasses from them. I was moving from only wearing glasses for reading to progressives to help with distance.After getting the glasses home and wearing them for the weekend I decided they were too big for my small face. When I looked in the mirror it screamed "GLASSES!" Feedback from family and friends confirmed my suspicions. I took them back and explained the situation. I was told they wanted me to be happy with my glasses and I could pick out a different pair. I must have tried on every pair in the store and was very confused as to what to choose. I was beginning to feel like a high maintenance woman, especially when the optometrist came over and gave my husband some chocolate to help him " keep up his energy"! Jennifer who was assisting me helped me to feel like it was ok to take my time and she even suggested I take a few of the pairs I was considering, home to show family and friends. I did just that and finally settled on a pair that they needed to order for me in a different color. When I finally picked up the glasses Jennifer again spent time adjusting them to be just perfect for me. I am so pleased with the great customer care and attention I received at Eyes of the World. I enthusiastically recommend them to anyone needing glasses. Although Jennifer really went above and beyond for me and I am so grateful, I must say that all the employees I encountered there were kind and helpful and it really WAS kind for the optometrist to give my husband that chocolate! read more

I feel a little guilty that I've waited so long to write a review because I had such a good experience here. I'm a UO student, and after noticing I had trouble reading slides that the people next to me didn't, I came to eyes of the world for my first eye exam. Dr. Phillips was so thorough and easy to talk to, and clear about what my insurance would cover. I was especially impressed with Jeremy, though! This is my first pair of glasses and I've honestly never even worn sunglasses before because I've never been able to find a pair I like. I'm so picky! I must've spent almost 2 hours trying on almost every pair in the store. I felt so bad being such a pain of a customor but Jeremy was EXTREMELY patient with me, I can't believe he spent so much time with me helping me find the perfect pair! He even picked out pairs for my boyfriend to try on to keep him entertained. EXCELLENT customer service, and I'm so happy with my new glasses! I get so many compliments and my life is so much better now that I can see. I had no idea my vision was getting so poor. As a bonus, I get dramatically fewer migraines now. Overall, very happy! Thanks eyes of the world! read more

I just had the BEST experience I have ever had, hands down, at any eye care center ever. Seriously. I've been wearing contacts for about 15 years and I have always dreaded going in for my yearly eye exam. I hate hate hate going to any kind of doctor...eye doctor, tooth doctor, doctor doctor...and I would gladly go back to Eyes of the World any day. Everyone was amazing. The person I talked to when I made my appointment was friendly and asked the right questions so they didn't even need my insurance card when I went in, the doctor himself was nice and had a fantastic sense of humor, and the woman who checked me in and took my payment was awesome - she saved me $35 in addition to making sure I used the full extent of what my insurance covered. End your search: make your eye appointment here. read more

I have been going to Eyes of the World since I first moved to Eugene in 2013. Dr. Phillips and his staff are so kind and helpful! All of my exams are run smoothly and I appreciate that they have the machine that scans your eyeballs (clearly I am not well-versed in optometry jargon) so that you don't need to get your eyes dilated. They never push me to order anything I don't need, which I appreciate. The most amazing thing they've done for me recently is hand-deliver my contacts to my house because I wasn't going to be around to pick up my order for a few days! So thoughtful. They also have a great frame selection and have knowledgeable staff to help you pick the best pair! Thank you Eyes of the World! read more

If your insurence covers it than Eyes of the world is the best I've ever experienced and the highest rated online clearly for a reason :) The eye Dr. there REALY cares, slows down and makes sure all options are presented and explored, he is even understands budgets and goes the extra mile to help navigate options, which is supper rare! i was truly impressed (and I've had glasses the last 21 years) Thats my two cents :) read more

I went here when I was at the University of Oregon and I moved away after I graduated. I honestly miss going here. Dr. Phillips and Angela always remembered my name and were very professional. Dr. Phillips is a great doctor and my prescription is still perfect! Great selection of glasses. Simply put, go here and you will be taken care of. read more

Eyes of the World is an excellent place to get your eye exam and glasses. Jerry is a pleasure to work with. Some of the things I put a high value on with a service like this are patience and understanding. Normally I wouldn't think to write a review of an optometrist based on 1 or 2 visits. However, in this case, I have actually referred many people to Eyes of the World and gotten nothing but really positive feedback from my friends and family. In any case, if you need new glasses or contacts I'd recommend at least stopping by and giving them a chance. Good selection, easy insurance billing, excellent service. read more

I'm usually better about leaving great reviews. I've been to see Dr. Phillips for eye exams w/ glasses plus getting uveitis treated. Thorough, compassionate and excellent glassess. I have recommended his practice to my son who also seems like he may have uveitis. I sent an email in this morning (1/20/20)rather than call because it's MLK Day with a brief description of his symptoms. He received a call within minutes of their office opening and got an appointment for this afternoon. StelLar! read more

This is a long post-so hang in here...My boyfriend wears glasses and I need to get my eyes checked. He used Eyes of the World (EW). He called to ask why his glasses had a now yellow tint to the lens. The first person we called was helpful. She said it was likely due to some reflective thing and bring them in and we can exchange the lenses. Great! My boyfriend went in to drop them off. The woman he dropped the glasses off with was not nice. 'Do you have an appointment??' Where we supposed to? He was surprised and explained his situation, who he spoke to, and why he was there. He thought it was a one-off experience. No biggie. He called to see if his glasses were ready for pick up. The same person responded 'yes they are but you'll need an appointment.' This time he was talking to her in the car and I could hear her. She had a hall-monitor tone and spoke to him like he was a disobedient child. He listened and asked again, 'Well can't I just pick them up if they're ready?" Once she got the 'I'm in charge' out of her system she relented and we swung by and got the glasses. The glasses were great and fixed perfectly. Unfortunately the glass case was missing:( She argued with him about that. Oh dear. At each touching point with EW the rules of interaction were not explained, we weren't given a choice, and there was no plan for follow up or time expectation. I understand businesses are responsible for safety and each have their own code of conduct. So tell us what to do, we're fine with that. How about kind and gentle at the same time? I implore you to call-just call, and see for yourself. I wanted to like EW but oh well:( read more

I have been to this office several times now and they never seem to disappoint. They are attentive to my concerns and listen to my needs. Always ready to help in any way they can....good doctor, wonderful staff, I will absolutely continue to use them. 5 stars for sure! read more

TOP NOTCH customer service!!! Eyes of the World is worlds apart from other optometrists/opticians. A couple of people in our family have glasses from here and have had the best experience. Another person in the family went to a different optometrist and had a nightmare experience (waiting weeks and weeks for eyeglasses). Needless to say, we will not go anywhere else but Eyes of the World. read more

Nice optometrist but their front desk staff is a hit and miss. One of the ladies is pleasant and customer oriented but some aren't as courteous. Their frames are overpriced. Bought a pair there that was so uncomfortable to wear when I got home. I deducted two stars -- one for front desk customer service level and one for excessive cost. read more

We've had to go back three times since the original visit to get different things fixed. Part of the exam is conducted in a room that exposes you to reflection and light from the main office. Not sure how you can get accurate test readings in this environment. Would not have gone there but my insurance changed. read more

Impeccable service with friendly professionals that truly care. Best experience in my 40 years of buying glasses. Follow up... I can not say enough good things about their service. I was in Colorado and cracked my lens. One phone call and replacement lens ordered and in the mail to Colorado. read more

I really enjoyed the skill and expertise of Dr. Phillip's, but when I made another appointment chaos ensued. I received several text reminders of an appt. on Thursday at noon. Thursday morning I contacted the office, and was told I was mistaken, my appointment was for Friday. Oh...ok. Not long after, I was notified that I was late for my Thursday appointment!!! Too unprofessional and confusing for this reviewer. read more

Wow!!!. Just how many GOOD things can I shower upon Eyes of the World? Today, 7/1/19, was my first appointment. I am 69 years old and without many funds. Medicare, fixed income, blah, blah, blah etc... However this store is filled with great energy, caring associates, and a very professional/caring optometrist!!! read more

Last year,I went into the store to get new glasses. Told Melissa I was thinking of something in red. She walked over to one of the displays, brought me over a pair and said "How about these?" and they were perfect!! Usually I try on dozens of pairs and end up with something almost exactly like last year's pair, but these are my favorite glasses ever and it was all done in no time at all! Now during this time of social distancing, I'm faced with trying to use my insurance benefits before they run out, and once again, Melissa is poised and ready to help. Fantastic service! read more

I'm not exactly a fan of having to get my eyes checked but Dr. Phillips and his staff make it an enjoyable experience. Really personable yet professional people which translates into excellent customer service. They are also very efficient. You can tell they take great pride in their work and care about clients. I highly recommend them. read more