Mindy & Gina are freaking awesome!! Dr Haines was pretty awesome too! haha Been in extended wear…read morecontacts since 8th grade... felt at almost 50 it is time to get lasik! Before making my choice tho, I called around checking out the different options in Oregon. Evidently, Medford and Portland have similar set-ups, and can do a Lasik operation...you wont get cool people tho!! I just didnt resonate with the other practitioners as I did with Mindy & Gina! The Lasik process was so easy and I didnt experience any pain with the procedure! If you are at all considering Lasik, your eyes and heart will thank you for coming to Oregon ILasik... Say Summer & Steve sent ya!

I have no idea how there are any reviews for this office that aren't five stars. I did lots of…read moreresearch in the area before I got my surgery done, and have specifically waited several months before offering my full review to ensure I could give a review of the entire process. From the get-go, the office staff were incredibly accommodating and welcoming. After the first visit, they all knew me by name and knew exactly who I was when I called in. The office is incredibly flexible with appointments, and is willing to work around your schedule. After I went in for my consultation and was waiting for my results, I got a call from the office saying that I needed to come back in for some more imaging. When I got there, I was told that my eyes were really unique, and Dr. Haines was getting second opinions from doctors before proceeding. I was pretty worried that I wouldn't qualify, but after consulting with other doctors, Dr. Haines felt that it was safe to proceed. I really appreciated the fact that he was putting my safety first, and was allowing me to visit his office so much without me having to pay a dime (since I had not yet committed at that point). He really cares about his patients health and safety. Everything from the first visit to the actual surgery went incredibly smoothly. I never felt worried, awkward, or out of place. On the day of the surgery Dr. Haines had a masseuse there to ease up his patients prior to the surgery. As for the surgery itself, it went flawlessly. At the end, I was gifted a dvd that recorded the surgery through the microscope. It is amazing! When I was reading reviews and doing research for lasik in Oregon, I kept trying to look for a price listed online but no place offered them. When I called most offices, I was told to come in for a consultation and they could tell me there. However, when I called Dr. Haines's office, I was told immediately on the phone that it would be just over $5000 for both eyes. This included all of the eye medication I would need, and any follow up corrective surgery I may need the following year. Since I'm a college student, I asked if they had financing options and sure enough, you can finance it out over 2 years with no interest. It comes out to just over $200 a month and it is the best decision I have made in my life. My eyes have been perfect following the surgery, and I highly, highly recommend anyone on the fence to pull the trigger and get lasik. It is life changing. Thank you everyone at Oregon iLasik!

The Dr's are doing a great job. And reception is trying. There is good effort on their part, but…read moresomething just isn't right? Takes a long time to complete check in and things back up. When calling for an appointment or changing an appointment, it takes many calls to speak to a person. I think another person is needed. Every aspect of a business is important, but customer service is only second to the medical service being supplied! 2-1/2 stars - operations 4.5 stars for Dr's .

I recently had a clinical visit with Dr. Baugnon, M.D., to review and discuss the examination…read moreresults I received from another local eye firm, for which I was a patient of 40 years. I found that Dr. Baugnon was extremely informative and knowledgeable, had a caring attitude, very professional demeanor, with the intent of providing quality customer service to resolve my issues and concerns regarding cataract surgery and beyond. He was very honest and up front for all my questions and a future plan of action was developed in taking care of the patient/customer. The three assistants and office staff personnel were very helpful and eager to service their new customer. Thank you for the professional customer service.

I had my first appointment here today and everyone was so nice. Melissa at the front desk got me…read morechecked in quickly and easily - I completed my paperwork online ahead of time which saved a bunch of time. Jennifer did my initial scans and was super nice, quick, and explained everything to me very clearly. The process was easy and painless thanks to her. I went with the Nikon eye scan instead of a dilation because I had to drive after and I'm so glad I did. I waited for a bit while Dr. Phillips finished with his previous patient and looked over my scans and paperwork, then he came out and got me for my exam. He was very thorough and showed me my eye scan. I got a new prescription and he walked me out to the lobby again. Alana helped me pick frames and lenses. She picked out several options for me and I picked the one I liked the most with her support. She was very nice the whole time and took the stress out of the whole process. I put off getting new glasses for 14 years because of the stress and anxiety associated with going to the eye doctor and adjusting to new lenses and frames each time your prescription changes. The people here made the entire process so easy that I am confident I won't have any reservations about keeping up with regular exams again.

For years opticians told me my low vision challenges were something I must learn to live with. My…read moredaughter suggested I visit Eyes of the World for one last look at my possibilities. Doing so has greatly changed my life for the better. The high degree of expertise, patience and direction produced a pair of problem solving frames and lenses that other establishments including low vision experts told me would be impossible. And my new glasses look and feel great. These professionals are truly remarkable.

I spent all my childhood and most of my adult life wearing glasses and contacts, never having…read more"perfect" vision. When I developed cataract issues I began a love affair with The Eye Center, Dr. Haines, his amazing partners and his wonderful staff. Every appointment, every procedure was smooth , successful and easy for me to understand before and celebrate after the processes were done. Eugene, Oregon is fortunate to have such superb care facilities . Now at 95 I am enjoying the most beautiful world, full of color and detail . I can read to my heart's content. I can thread a small needle! All this as I enjoy my 95th year. Thank you Dr. Haines and your top notch Eye Center. Truly, unsurpassed treatment and personal care.

Easy to see why the Eye Center has the absolute best eye…read moredoctors and professional staff in Eugene and Lane County. I have been a loyal patient of Dr. Hanes and Dr. Walker for years. They have done magic for me and for the friends I have pointed to their care. I am always impressed how well they take care of there patients, even the cranky ones. Recently I had a sudden serious and dangerous vision event. I called the Eye Center on a Friday afternoon. When I explained my symptoms to the wonderful receptionist she quickly spoke to Dr. Walker who had me come in immediately. When I arrived I felt like royalty. The entire staff came to my assistance quickly as a fine tuned team addressing my problem, getting me on the road to quick recovery. The doctors and every staff member saved and greatly improved my eyesight that late Friday afternoon. I will be eternally grateful for the compassion, expertise and professionalism that would be near to impossible to be found elsewhere. Today I can see. Thank you Eye Center.

YELP Review I have problem with eye inflammation. Dr…read more Beardsly was training for eye deseases at OHSU. I met him there while he was finishing training with top specialist, Dr. Rosenbaum. Later I was finally able to find outside care for my situation, however, Portland or California was the only places I could find treatment. Dr. Beardsly had setup his office in Eugene and has extended offices and his services to satellites offices nearer to Grants Pass. I feel like I get just what I need. The service is good and yet the office is busy. I needed additional special care for one thing and they were helpful getting me to where I needed to go for treatment.

Don't let the cavalier and good natured persona of Dr. Beardsley fool you. He is a Dr. Jekyll and…read moreMr. Hyde. He can turn on a dime and get angry and start yelling. I called him out on his inconsistencies he had said to me previously and he completely lost control, yelled at me and walked out of the exam room and then charged for a long visit that took less than 5 minutes with no exam or medical treatment. I had a previous retina detachment that wasn't completely sealed and had formed a bubble. Dr. Beardsley said that we'll watch it and if it needs to be repaired, I'll be able to have the same laser procedure that I had before to repair it, but it wasn't a condition where I would go blind. We watched it and it got a little bigger and he said I had to have a surgery in a surgical center with anesthesia. When I questioned him about what he had said before, he immediately got angry and said I was going to go blind if I didn't have the surgery. I fully intended on having the problem fixed, but I didn't want an invasive surgery that before he said I wouldn't need and wanted to know why it couldn't be repaired the way he originally said. He refused to answer my questions and then angrily yelled at me and walked out of the exam room. I have had a number of retina detachments and with the first one I saw Dr. Beardsley. He said I had to immediately have surgery in a hospital. (At that time he operated in a hospital instead of a surgical center.) I was from out of town and simply couldn't do it immediately for a number of reasons and he argued with me that I had to or go blind. I said I just couldn't do it right then the next day. Only then did he say that he could put a bubble in my eye and the retina repaired a week later in the office with a laser procedure. I then was able to have the procedure done in my home town by another doctor without having to travel and having an invasive surgery that is much more likely to have complications, especially with other eye surgery I've had. When I mentioned this interaction, he yelled, "I never put a bubble in your eye." Well, he did but didn't remember and insisted he hadn't. If he looks back at his records, he will see he was dead wrong. I subsequently saw another retina specialist that repaired the retina in office with the laser procedure that I had had before in office without invasive surgery, anesthesia or having to travel 260 miles round trip to a surgical center. I suspect Dr. Beardsley missed out on a big pay day by not being able to perform that surgery that he insisted on and maybe that is why he got so angry. He also missed out on the first time I saw him.

Front desk staff is really nice however wait time are atrocious…read more Took my dad for an eye exam: over 3 hours at their office, mostly in the waiting rooms. They scheduled him for cataract surgery. Told him to be at the hospital at 7am for the procedure. Waited 1.75hrs before they even called him back then started the surgery 1 hr late. Took him to a follow up that same afternoon after the surgery. 3:30pm appt time. We ended up seeing Dr Neale just before 5pm!! And when my dad mentioned he was not happy about the wait time Dr Neale acted like we were the ones being rude and he literally talked so fast through all of like 3 minutes of follow up time. So we waited an hour and a half there to have about 3 minutes with the Dr acted like it was rude of us to say something about that. Today in total between both appointments we spent over 3 hours just waiting for them. I can understand running late some of the time but consistently making patients wait for hours is terrible business practice. I don't think they would like their time being treated that way.

Saw Dr. Neale for cataract surgery. I asked a staff member about Dr. Neale and was told that Dr…read more Neale bragged about being able to do a cataract surgery in 17 minutes or less. Hmmm. But I wasn't going to judge based upon one comment. I met Dr. Neale briefly for the first time two days before the surgery. He spent the entire time trying to up sell me to a lens that cost $5000 dollars more than the basic and was not insurance covered. He reminded me of a used car salesman; "Do you ever go to Hawaii? A trip to Hawaii costs more than this. Aren't your eyes worth as much as a trip to Hawaii?" I cancelled the surgery and went to Dr. Haines at the Eye Center. He found that part of my vision problems in that eye involved a membrane that had grown over (not uncommon). Cataract surgery would do no good unless that was removed first. I didn't ask, but he also told me that any lens beyond the basic was not appropriate for me. Amazing. The membrane was removed and both cataracts replaced. Turned out Great!

From happy, helpful receptionist to all around clean and professional environment. This place has…read moreme seeing better than I ever have probably the best eye exam I've ever gotten highly recommended and 10/10

Great experience! Results exceeded my expectations. Everyone kept me informed at all times as to…read morewhat to expect and what was happening. No surprises, except for the wonderful results.

Dr. Puckett is such a wonderful Doctor who is monitoring my eye pressure. I feel so good in his…read morecare. Great bedside manner! He never rushes me and always asks me at the end of the appointment if I have any other questions and that I can always qualify think of anything. Dr. Hunter, in the Springfield location, is an amazing doctor as well!

This place is ridiculously slow. I have family who have to come here once a month and show up at…read moretheir appointment time and don't get seen for over an hour after that appointment time or they change the appointment without notifying them. Every time they are waiting for 1.5 - 2 hours. Completely ridiculous.