So grateful that we've had Jerry's help and used Pro Solutions twice now for our plumbing needs…read more Both times were A+ experiences and I'll be continuing to use them for all of my plumbing tasks as they come up. A few years ago I used Pro Solutions and Jerry came out for a water pressure issue that impacted our sinks and shower. Jerry was thoughtful and a good communicator on the issue. He fixed the issue immediately and that experience stuck with us. Fast forward to this week, we used them again. Thankfully, no emergencies but I had one toilet needing a tweak and needed hardware changed in one of my bathrooms for the shower and sink that was long overdue. Even though my request wasn't an emergency, Jerry offered to come out within hours of my request to fix everything and was communicative even late into the night (when my toilet started acting up so I frantically messaged them) talk about stellar availability and service. Next day I had Jerry at my door, he was punctual, professional and did a great job of explaining everything so that I could understand what needed to be done, the pricing, and options for the replacement pieces. It was all a seamless and easy process. Jerry was also quick and efficient which was another bonus. What gives this company extra brownie points in my books though is their honesty...To elaborate, I had partially fixed the issue with my toilet before Jerry came but there was still something slightly off about the water levels... after telling Jerry he was able to tweak the part that I didn't know how to fix and literally in seconds, he had the issue resolved. Given what a quick fix it was and that he was already out to help with other plumbing issues, he didn't charge me for the toilet fix. Little things like that go a long way because any other plumber would've likely charged me just for even touching it/assessing it. That shows me that they care about their long-term business and customers, so they aren't out to make a quick buck. Honest, hardworking people are the kind of businesses I'll always go back to for repairs and projects. Two separate experiences and I was a happy customer both times. I'd highly recommend using pro solutions, plumbing and rooter for your house repair needs. Thanks Jerry and Team!

My 94 year old mother was having issues with water dripping from both her tub and shower. After…read morecalling around and getting some outrageous quotes she was given a referral for Jerry. He and his guys were amazing! Solved both the problems and his price was more than reasonable. I would highly recommend him for any plumbing issues you might have.

i just want to say David Gonzalez is great! I'd request him every time. He's good at what he does…read moreand is very honest.

Jesse Cruz and his crew were the best. His knowledge and recommendations for my new HVAC system…read morehave improved the efficiency in my house. moving my furnace to the attic from the ground floor allowed for better air flow, and i also had them add insulation to help with balancing the temperature up there. Also added a new water heater and, my favorite addition will be the split installed in a back room add on with a cathedral ceiling that's difficult to heat/cool on its own. Each installation came with its own specialist, and each team was amazing. They took such good care in ensuring the carpets were covered, and their cleanup was fantastic - including one of the guys who walked the driveway and area in front for nails that may have been dropped!! Anyway, I'm happy to recommend these guys to anyone needing similar work. Oh and btw their financing program is good too with zero % interest making it good value for me.

We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

They're well organized, and the service technician that came out (Thomas) did an excellent job with…read morethe water heater installation (or at least it looks good, hopefully it stands up to the test of time). I took off a star for the price (see below for details). Timeline: I found out about the problem Sunday night (11pm), Thomas came around 9am Mon, and he was done at 12pm. My positive experience: My water heater (2016 Rheem) stopped working, and they were able to come out first thing in the morning to take a look. Upon reviewing my existing water heater, they recommended replacing it, along with some infrastructure updates to make sure everything was up to code. Thomas explained everything that needed to be done in detail, and I had a great experience interacting with him. The price: I took off one star because they're a bit on the pricey side. I ended up paying a little more than I originally wanted to even with some discounts they were able to provide. My original water heater was also still under warranty for both tank and parts until 2028, but this information was never revealed to me. I found out after I approved the job (my fault for not looking into it). I would've been happier if a cheaper option to replace some broken parts was offered to me as well, so that I could've made a better informed decision on repair vs replacement. Overall, I'm happy with their work, but price sensitive customers may want to look at other options before making a decision.

I called around and spoke to several businesses before connecting with Pablo. A gas company free…read moreinspection discovered that my water heater vent was not functioning properly, so they shut if off and told me to get it repaired/addressed by professionals. The first company that came out charged me $99 for an inspection and estimate and claimed that I needed to replace all my vents (switching from single-wall to double-wall). Pablo, however, explained that this was unnecessary -- he could redo sections and install a new cap on the roof for about a quarter of the other company's estimate. During my research, I also considered installing a tankless water heater to avoid dealing with vents altogether and obtained estimates for that option. Pablo offered to install a high-quality tankless at a reasonable price, while other companies suggested lower-quality units at equal or higher prices. I decided to accept Pablo's bid and am glad I did, because he provided excellent work. I really appreciate his reasonable pricing and straightforward approach. He also responded to my request quickly and went out the same day to inspect the issue and completed the work the following morning.

I've used FlowTech Drains on two separate occasions now, and they've been outstanding both times…read more Their communication is excellent: quick responses, clear expectations, and consistent updates throughout the job. Pablo and his team are professional, reliable, and genuinely great to work with. The pricing is fair, the work is high quality, and they make the whole process easy and stress-free. I'm grateful for their availability and the way they walked me through each step so I always know what to expect. I highly recommend FlowTech Drains for anyone needing dependable, honest, and efficient service.

A very professional but personable company. They assessed our water heater and gave us several…read moreoptions. Spencer was clear about the pros and cons. He delivered quickly and the end result looked great. Thank you for so quickly helping us get our hot water back!

I received assistance from your company yesterday. Danny C was very prompt and provided excellent…read moreservice. Thank you.

Leo responded to my Yelp inquiry very quickly. When he arrived, he clearly explained the issue and…read morewas upfront and honest about the cost of parts and labor. I really appreciated his transparency and professionalism. I'll definitely reach out to him again for any future plumbing needs.

I had a very positive experience with Leo and his team today. What should have been a simple…read moresnaking to unclog a toilet turned into lengthy troubleshooting as multiple items were lodged in the bottom where it should drain. Leo and his team carefully and thoroughly went through step by step and kept me updated on the process. I have a unique, small space toilet that isn't straight forward. They kept at it and eventually removed the top of a toilet brush that was stuck near the drain. Overall, reasonable rate for the time and work involved and ultimately saved me having to buy a new toilet. Will definitely use again and highly recommend for a professional service with fair and honest pricing.

Called Payless yesterday. David quickly responded. Not an easy job in the crowded space of my…read moregarage. In the past, I've replaced the Water Heater myself but I've learned since then that several things needed to be done to bring it up to code. Besides the Water Heater, David added a leak protection pan, audible water alarm system , upgrade gas safety system with valve, new safety straps, and the city permit. He also added a hot water heater expansion tank. David did a professional job. Water Heater is a Bradford White 40 G Natural Gas. Cost for installation and upgrades was $3400 range,

I've been contemplating this review for several months, and then simply forgot to post. A few…read moremonths ago, our water heater failed, and we thought,, well, this is an inconvenience, but at least it's under warranty. Then, in my opinion, the scam Payless runs was clear. They highlight the warranty during the sale, but they don't tell you the warranty is between Payless and the water heater company, it's not between you and the water heater company. It's in THEIR best interest if the water heater fails. They get the new heater under the warranty, and then charge a significant amount to install the new one, at, essentially the same cost as an entirely new system. I asked if they could drop off the new heater and we would have it installed by a different plumber, for a SIGNIFICANT amount less, and the answer was no. I pushed back on the cost, and they agreed to drop the install fee by $300 (give or take) if we didn't get the required permit. Do NOT purchase a water heater from this company. It is their best interest if it fails. They make 'free' money. Incredibly disappointing.

I requested a small job to cap a laundry room sink and remove the faucet…read more Not a big enough job for money Plumbers and some Handyman weren't sure how to do this I called Gallegos. They said we'll send somebody over for a quote... He was on time even texted me to say he's on his way. He gave me the quote, which was the right dollar amount and said we could do it now Spencer and Jesse could not have been more professional and they did exactly what I needed it. It took them less than an hour. And then guess what? they came back... Jesse said, would you like me to take that sink and dispose of it for you? Well heck, yeah I wasn't quite sure how he's gonna dispose of some of the big bulky items. Hands-down, one of the best plumbing companies in Ventura. I didn't realize they had expanded and now go to Woodland Hills and north to Goleta Thank you, gentlemen you did exactly what I asked in a short time and for the right price

Great communication. Fair pricing. Fast, clean, thorough work. I interacted with 4 different…read moreemployees and they all were friendly, communicative and professional. Their official quote didn't have an itemized breakdown, which is a miss on their part, but the tech did show me an itemized breakdown beforehand, so I was able to compare those numbers with others, and everything seemed fair priced. I wouldn't have hired them without seeing that itemized breakdown from the tech. Would definitely hire them again.

Matt did an outstanding job with the sewer scope inspection at the new house we're planning to…read morepurchase. He arrived right on time, started by scoping the sewer from an existing cleanout, and clearly explained what he was seeing and what it meant--step by step--so we felt informed the entire time. What really impressed me was how thorough and persistent he was. He continued the inspection from the front of the house where the cleanout was extremely difficult to locate. When he couldn't find it easily, he went through the toilet, pinpointed the cleanout location, found that it was buried underground, uncovered it, opened it, and ran the camera through that line to make sure there were no root issues or hidden problems. He didn't stop there. He also opened a sealed cleanout and ran the camera through that side as well, just to confirm the other portion of the house didn't have roots or any concerns. That level of detail and effort gave me a lot of confidence in the condition of the sewer lines. I was more than pleased with Matt's work--professional, knowledgeable, and truly thorough. If you're buying a home and want peace of mind, I highly recommend Matt. He does an amazing job.

Woke up to a completely dead water heater. Called Matt B and had hot water by 5pm the same day…read more This the second time I've used him and I can't praise him enough. He is quick, efficient, honest and a super nice man. Fair prices too. If I could give him more than 5 stars I would.

Super nice and responsive. Was there the morning after my evening call. Total tooth fairy! ( found…read morea parent's um, tooth)

Robert is responsive, professional, and non-nonsense about the work to be done. He did a great job…read moreclearing some roots out of one of our lines and focused on getting it all the way clear, not trying g to sell us other services, like many of the corporate companies do. This is a great independently owned business that deserves to be supported.