He really is a Great doctor. He's so kind, professional, very knowledgeable, and patient. I enjoyed…read morethe entire visit. The young lady at the front desk is also awesome. I highly recommend this clinic, and I will definitely return for my annual visit.

Went for an eye check up a few days ago and saw Dr. Smith. He really took his time and explained…read moreall procedures. It actually was very thorough. The staff was nice and office was clean. After examination I decided to update my glasses and lenses. Prices were very good and it seemed the quality of eye wear offered were of solid brands. I should get my new glasses in a week or so. The mall firms can probably compete with frames and lenses, but it felt nice to patronize a local family owned business. Definately will be back when it's time for my next examination.

Been going to Dr. Hill for decades and he is always very attentive. I recommend him to anyone…read moreneeding an eye doctor.

After getting turned away from a high-end optical boutique in Dallas' West Village area, I decided…read moreto take my business for a new pair of glasses a little closer to home. I bring my son here for his contact lenses so I'm familiar with Dr. Hill and his practice. Due to several eye surgeries, I'm now left with a very unusual prescription. I walked into Today's Vision and asked if they could fill my prescription. The girls behind the counter noted right away that it was not your basic run-of-the-mill script and needed to check with the doctor. A minute later she returns and says "No problem - we can fill it". Then Dr. Hill came out and asked if I've ever worn glasses with prisms and gave me some words of advice on what to expect. He was very nice and very knowledgeable. Although they didn't have a wide selection of designer frames, what they had was certainly adequate and I had no trouble finding a pair of suitable frames that looked great and wouldn't require me to take out a loan from my bank. The girl who verified my insurance was very thorough and even stated that I had "really good insurance coverage" (this is the 2nd time I've been told this). My glasses were ready in less than a week and after a quick adjustment, the person fitting my glasses said that if I had any problem with my perscription, to come back and see them and they would take care of it. Now THAT is excellent, hassle-free customer service! I got a great pair of glasses, wasn't overcharged, and left happy. Even if you don't live in the immediate Rockwall area, this place is worth the drive.

I needed new prescription sunglasses and this business was on the list of providers covered by my…read morevision insurance. It is not too far from my house so I decided to give them a try. The experience was very positive. Everyone, from the receptionist to the advisor for frames to the doctor were super nice. Dr. McClennan was very thorough and spent a lot of time getting to know my eye needs. The eye exam was comprehensive and I felt good about it. After the exam, there is an extensive selection of frames. An advisor helped my pick one that met my needs. I was happy with the selection. The only downside about this business is accessibility. It is nearly impossible to access if you are going west on Mockingbird. There is no U-turn sign at the Greenville stoplight so you have to turn left on Greenville and hope to be able to squeeze in a left turn into the parking lot. Going east on Mockingbird is much easier, although parking is tight no matter which direction you are going. Overall, I would recommend this business.

We have been coming here for some years and I have highly recommended Dr Chapman to many. However…read moresadly as others have commented below the front staff have a complete dissregard for how to treat patients and potential new patients. I have vision coverage via my place of employment but wanted to know what my supplemental coverage covered and asked the front staff to look into this from the time I booked my appointment a week prior to the time I came into the office for our appointment. I received a text from them stating our visit was covered so I called to ask about the discount and they told me that our visit was covered. At this point I figured I would again ask them when I came in for our appointment in person. So today when we came in I asked them again and the front ladies stated that they didn't check it (even though I asked them too)! So I asked them if they could check it because my daughter in law wanted to come in as a new patient. At this point they said we do not take that and I pulled up the discount site and showed them where Dr Chapman was at the TOP of the list of providers that accepted it. Then they both just looked away and acted as if they didn't care one bit! It's sad because Dr Chapman is great but with staff like this who do not seem to care one bit he just lost a potential new patient and quite possibly my family of five...

Disappointing Experience with Pushy Sales Tactics…read more I want to start by saying the exam process was simple, and I had no issues with the doctor. However, my issue lies with the experience of getting my glasses prescription filled. From the beginning, I made it very clear that I wanted a basic, affordable second pair of glasses. I mentioned this multiple times--at least three times--but I felt pushed toward more expensive options that I didn't want. When I finally chose a frame covered by my insurance, I was told that my lenses required special processing because of my prescription. The price I was quoted for the lenses was over $500. When I said I couldn't afford that and didn't intend to spend more than $300, the price suddenly dropped to $308 within seconds. Why wasn't this lower option presented to me in the first place? The sudden shift in pricing felt shady and left me questioning the transparency of the process. It felt like I was being pressured into spending more than necessary, and the whole experience came across as unprofessional. I hope this feedback encourages a more honest and straightforward approach in the future. Customers should feel respected and confident in their choices--not pushed into something they don't want or can't afford.

I've waited for two months to get my new glasses. They didn't understand my insurance and sent the…read morewrong frames. They then lost the frames I wanted. Did they offer any discount or anything, NO. I don't even think the new lenses are correct. I would NOT recommend.

Not only is Dr. Kent Wilson a fantastic doctor, he is extremely nice! His entire staff is…read moretoo!!!!!! This is a VISION SOURCE office, which I had been going to one in NC and my eye doctor said for me to find one when I moved to Texas. I did and I hit the jackpot!!!!! Deborah F. Scott, Kaufman, Texas.

This was my first time with Premier and was overdue for exam and new lenses. Everyone at Premier…read morewere very kind and professional. The comprehensive eye exam with the photos is brilliant. Dr Williams was very patient and thorough with me. He explained the results and I left feeling happy for choosing them! When my glasses arrived, they were perfect! The ladies helped me with fitting and adjustments and took great care in making sure everything was 100. Premier is the best that I have ever experienced across many different cities and companies! Im so glad I am their customer!! 5 stars all day! Their office is well managed, clean, and welcoming. They're conveniently located with a nice parking lot, too. If you haven't yet, I highly recommend you schedule your next eye exam with Premier! You won't regret it!

Super good eye doctor, have been seeing him for years and he is super detailed and knowledgeable…read moreabout his craft

Hembree Eye Care 1720 Northwest Hwy ste 300, Garland, TX…read more75041 Optometrist Billy Terrell 224 points Edited 4 minutes ago Do not use this eye care facility if you are wanting a pleasant experience! I saw this doctor on September the 2nd I thought I was doing business with a competent physician and practice but I was wrong! I was told that I would receive my glasses in 10 working days. On the 18th of September I called to find out where my glasses were and they informed me they still didn't have them from the lab yet. A person by the name of Carla said that it wouldn't be until the 23rd of September before they would receive the glasses from the lab! This is absolutely the worst experience I have ever had with an optometrist! Do not use this optometrist if you want good service and customer care! Be forewarned you will not have a good experience! I ordered eye glasses from your store and received unreliable service and incompetence from your lab and front desk staff. When I came to your business to receive a refund for my glasses since your lab was not competent enough to make a simple pair of glasses you Brian Hembree were not man enough to come out of your office to face me and explain your business and staff and laboratory to be able to deliver a pair of glasses after 23 days! I have filed a complaint against you and your business with my insurance company and the Better Business Bureau for your incompetence to serve me as a patient and customer! You should be ashamed of yourself and should not be operating a business in the city of Garland Texas! Needless to say I will never enter the door of your business and I will let every person I know and every single person I can reach through social media to let them know what kind of business you are operating! You are the absolute worst Optometrist and eye care facility in the city of Garland Texas! You should probably find a different line of work and business as you are not worthy to provide eye care to the customer!

We had such a great experience here. Dr. Tran was so knowledgeable and made it very easy to…read moreunderstand all of the eye lingo! He was so great with all three kids in the room and dealing with a 3 year old!

Do not come here!!!…read more For starters, The exam room where they check your eyes was uncomfortably hot, humid, and stuffy, which made the appointment less pleasant from the start. My mom ordered a pair of glasses on June 1 and was told they would be ready in 1-2 weeks. After more than two weeks passed with no update, she called on June 23 to ask when she could pick up her glasses. She was told they would be ready on June 24 and that she would receive a call or text when they were available. June 24 came and went, but no one ever contacted her. After another week passed with no communication, she called again on July 1 to ask about the status of her glasses and requested to speak with a supervisor. The supervisor explained that there had been an issue with the machine that cuts the lenses, which was the reason for the delay. This was the first time anyone had mentioned there was a problem, despite the office previously saying the glasses would be ready and that they would keep her updated. She was then told that the lenses had just been cut that day and that the glasses would be ready for pickup later on July 1 after she got off work. The lack of updates and conflicting information throughout the process was very frustrating. Unfortunately, the problems didn't end there. When she got home and was simply cleaning the glasses, one of the lenses popped out with almost no pressure. This should not have happened with a brand-new pair of glasses. She returned on July 6 to have them fixed, but the front desk employee never apologized for the inconvenience or showed any empathy. Instead, she simply took the glasses and offered my mom a different pair to wear temporarily, even though my mom just wanted the glasses she paid for to be fixed. She left empty-handed, and now we're still waiting after more than a month from when the glasses were originally ordered. The repeated delays, lack of communication, poor quality control, and disappointing customer service made this a very frustrating experience.

I needed to get my vision checked and went to see Dr. Brad and his team at Garland Family Eye Care…read more The whole team was super nice and helpful throughout my time. Dr. Brad and his team made sure I understood the benefits of my vision insurance to ensure that I was getting my money's worth! I plan on going back!

I went to get my eyes examined and met part of the staff. They had a great attitude which took away…read moremost of the anxiety and fear. They told me it would be 2 weeks so I thought they may call me when to get my order. Today was 2 weeks and I asked if they were open Friday and she said it was going to be "insanity" but I could pick them up. I laughed and said I would pick them up next week. She was wonderful.