Great people, great service! Love this locally owned business, great place to get my eyeglasses…read morerepaired and perfect for a go-to place in our neighborhood.

When you just need your eyeglasses repaired, this is the place to go. My glasses almost look brand…read morenew after this! Fast an inexpensive, definitely worth it!

I have been going to the Location in Town East Mall for a couple of years now and I really enjoy…read moregoing here they are so kind and helpful. Make sure that when you go to ask for a beautiful young lady by the name of Brenda. I have always received excellent service from her and she really knows her what she is doing and can answer all of your questions.

Never answered the phone an I don't understand why they can't give me my prescription over the phoneread more

I found myself needing to get my eyes checked once reading glasses were not helping me . This is…read morethe closest location to where I live. My journey began in 2017 and continues till the present day. I still from time to time wear my glasses from 2017 around the house. Just two days ago Dec 19th , I picked up my newest pair before heading out of town. I received a text message on the 18th afternoon advising my glasses are ready for pickup. In store the estimated time given was Dec 28th so glad they arrived sooner than later. I continue to go here because of the service I receive .

What's going on with americas best employees super rude and unprofessional it looks like they don't…read morewant to do there job at all so disappointing will not be buying from them anymore been a loyal customer for 6 years

The staff are friendly and always ready to assist. My husband and I both had appointments but I was…read more17 minutes late for mine, completely my fault. But they still saw me with no issue. Also, they have a nice variety of designer frames to choose from. I would give them a 5 star but not everyone is great when it comes eyeglass pickup so had to make a trip back to have my frames adjusted.

I sure wish I could rate this location as a zero. So, 1 star it is. This place took over for Dr…read more Fain and Dr. Hall which I had seen for years. UNBELIEVABLE service. Forced to make an appointment online (fine, okay), and selected the time and date. Showed up and they told me that I missed my grace period (appointment was for 11, but they had 10:40) and that I would need to reschedule. "threw a small fit since I took off work and had an email confirmation for 11am" and they said, the doctor will "work you in, but there is a family ahead of you so be prepared to wait awhile". WHY? I have an appointment. Here's the confirmation. Whatever. Completely done with this place, but needed to let you know I would NOT BOTHER. Staff is rude too.

Issues with billing. I was billed for a visit that had been paid. When I called the office, I was…read moretold to call my provider which I did and was told I did not owe the amount on the date specified on the bill, Dr. actually owed me a small refund. When I called the office to share what my insurance had said I was told no one was available. Aside from the business part, Dr. Parks has a nice personality.

Dr.Parks and her staff are absolutely amazing. She is so thorough and the office is clean and…read morestaff are so respectful. Thank you all for being so great.

Had a great experience here! I was in need of a new optometrist and stumbled across Dr. Nguyen…read moreduring my research. The team was super friendly and helpful. They're also very punctual. I was running 4 mins behind due to traffic and they went ahead and brought in the appointment behind me since they were already there and waiting. Not ideal for me of course but great if the shoe had been on the other foot. It's a pretty cozy space so I waited for the appointment to wrap up by admiring the small town views and a few new pair of glasses. Dr. Nguyen was a pleasure. She was knowledgeable and made sure that I had just as much of an understanding of what was going on with my eyes. I didn't feel rushed at all going through my exam and she gave me thoughtful suggestions on my next steps to ensure that my eye health was being prioritized. I also appreciated that Dr. Nguyen sanitized the equipment before having me use each machine. At the front desk for check out, the woman who helped me there was also really patient as I scrambled to find my HSA card to pay. It started pouring down raining and she was even kind enough to walk me through the back door to my car so I wouldn't get as wet. I will be ordering my new contacts from here soon and was told the turnaround time is really quick. I look forward to receiving them and I am excited to have a new eye doctor.

The best eye doctor around. Staff and prices are great. We take our 90 year old mother.read more

Great customer service. High quailty glasses and lenses. very impressed!! Staff is very…read moreprofessional and will educate you on anything you would like to know. I will be a returning patient for years! Thank you Dr. Robertson and Staff!!

From the owner: Rodney L Robertson, ODTG, is a Therapeutic and Optometric Glaucoma specialist. A native Texan, Dr…read more Robertson was awarded his Doctorate of Optometry from the University of Houston College of Optometry in 1986. His practice experience has included externship at Brook Army Medical Center, in excess of 25 years experience as: a contact lens consultant for high volume refractive surgical practices in Dallas, Texas, bifocal, trifocal, keratoconus, high astigmatism as well as post LASIK, RK, ALK, and PRK patients. He has enjoyed helping many patients from far and wide with contact lens alternatives to corneal surgery including: Gentle Corneal Molding, Paragon CRT, Bausch and Lomb ortho-K, Contex OK as well as conventional ortho-k lens. His practice passion is restoring vision to keratoconus patients with the newest technologically advanced contact lens. He co-manages with ocular surgeons to provide the highest quality vision and eye care for refractive, retinal and cataract surgery. His patients come far and wide for his care and continue to express their gratitude for their educational sight saving experience. Outside the office, Dr. Robertson enjoys spending time with his family and many outdoor activities such as fishing.

Needed to have my glasses repaired, and brought them to Payrite Optical. They fixed the glasses…read moreeven though I did not purchase from them. Their service was same day. what a relief to have a place to bring my glasses and definitely intend to make my next purchase thru them. Thanks Matt and Sean.

This review is from years ago, when Arman was the owner( I think that was his name). He was…read morewonderful to work with and had the best prices. I still remember the service and looked them up and saw they were under a new owner. Will call and make an appointment and hopefully will be the same.

My children both got their eye glasses from here . I am confident knowing the warranty works very…read morewell here. The receptionist and staff are very friendly. Rosa is our technician that helped get the new glass frame installed to our lenses. They have a great selection of eye glasses. I highly recommend this place because of their great service.

Lesley is the best manager ever. She is truly sweet and worked with us. Very down to earth and…read moregreat customer servic. 10/10 stars

Sooo I said I'd come back and update my review. My appointment was at 3pm and I wasn't seen until…read more3:40-this is why I took off a star. The techs were very thorough in my exam. I am pleased and will be returning next year. I'm waiting now for my contacts to come in.

Do NOT use this company. They are absolutely terrible. Their entire operation is built on passing…read moreblame, dodging responsibility, and acting like basic communication is optional. I went in today for my annual diabetic eye exam. The wait was ridiculous, as always. When I finally got called back, the tech mentioned checking my glasses. I asked very clearly if this appointment was ONLY for my diabetic exam. She said yes. Then she proceeded to give me a full regular eye exam I never asked for. After that, they dilated my eyes and dumped me in a crowded holding area with seven other people, waiting again. Eventually I get put in another room, wait even longer, and a doctor finally comes in and rushes through the rest of the exam like he's on autopilot. I get to the front desk and the woman tells me I owe $114. For what? She says, "the exam and the diabetic exam." Then she tells me my insurance doesn't cover the regular exam. I remind her that I asked before anything even began whether this was ONLY the diabetic exam, and I was told yes. Suddenly it becomes, "Well, since you're a new patient, we always do a regular exam too." Funny how no one bothered to mention that BEFORE doing it. And instead of taking responsibility, she blames the scheduling department -- because of course they do. Passing the buck seems to be their only consistent skill. Then when I asked if my EyeMed insurance would cover anything, she said, "You'll have to ask them." Excuse me? I handed them BOTH of my insurance cards. Any competent office verifies insurance BEFORE sending someone to checkout with a surprise bill. My mom has been a patient there too, and every appointment with her was the same nonsense -- long waits, excuses, and employees who act like they're being inconvenienced by you existing. The only reason I even gave this place a chance is because the provider I actually WANTED to see was booked out for months. This place is a mess, the staff is dishonest or clueless (or both), and they clearly do not care about patients at all. RUN -- do not walk -- in the opposite direction of this place.