I started hearing scratching and a gnawing sound inside of my walls. I suspected a mouse or rat…read more Brilliant came out the day after I called them. Conner went up into the attic and didn't find any evidence of rodent infestation. He then went to the area of the roof where I heard the sounds. He quickly diagnosed that rats were making or nesting under the tiles. He showed me pics of the area and clearly a nest appeared to be in progress. We discussed strategies and agree on one that considered my dogs who would be in the area of the treatment. Connor is professional, well-spoken and knows the pest control business. I never got any upsell or other dialog that suggested a more expensive choice.

I've been using this company for a couple years now. They're always good about letting you know…read morewhen a technician will be coming over. Last time, Alex knocked on my door and I happened to be home. He was polite and professional. Never had any issues. I wanted to say thank you to the owner for giving me some good pest control advice for another situation. He called me back after doing some research, which I'm so grateful. I appreciate the time he took to help me out. Anytime I call, his wife gives me the answers I need or calls me back right away. Wonderful family owned business.

I can't say enough good things about Pro Active Pest Control. From the moment we signed up, the…read moreexperience felt professional and personal. They even sent a welcome packet thanking us for choosing them, which was a really nice touch. The team showed up on time, was friendly and knowledgeable, and took the time to walk me through exactly what they were treating and why. They handle everything from general pest prevention to specialty services like termite, rodent, bed bug, and bird control, so it's great knowing one company has us covered no matter what pops up. I also appreciated the bundle discount 20% off specialty service when you have an annual plan, I already know how I'll use that in the future and appreciate they aren't nickel and diming me. If you're looking for a pest control company that's responsive, thorough, and easy to work with, give Pro Active a call. Highly recommend! and thank you Jeff for getting me all set up!

Service is excellent! Mike was very friendly and knowledgeable. I appreciate the clear…read morecommunication. I haven't had any pest issues since starting the service so I highly recommend this company. Ask for Mike if you want to guarantee great service

Gage came out to our home because I had a critter inside my wall by my workspace. The critter had…read moredisrupted some wiring and needed to be removed. Gage gave a reasonable estimate and came back to seal our home. He set traps and came back to collect them. Thanks Gage for the great service. You're professional, helpful and knowledgeable. You follow through and are reliable. We appreciate you. Steve and Dianne

I moved into a house and realized there were rodents in the walls the first night. I called Rats…read morethe next day. Gage came out and patched up all of the gaps and entry points (there were many) then set traps in the attic and garage. Within 2 days the rats were dead and no more noise in the walls. No poison used, only traps. Great job Gage, thanks

Service was meh to the point we cancelled. One star is for when we cancelled, sent an email that…read morewas listed on the invoice for questions or concerns, they continued to come and are wanting to charge us for it. I was willing to pay half since there was a mild benefit to us but couldn't believe the lack of ownership of the issue and insisting we pay even after I sent them the screenshots of the emails showing we canceled.

Timely and friendly response, knowledgeable, and they quickly solved a problem that would have…read moregotten much worse.

I discovered termites a few weeks back I called three companies and requested three estimates for…read moreservice request. Ronny came out with another fella arrived i don't remember his name. They arrived on time, they were very thorough besides one other company they both were neck and neck after reviewing all yelp reviews I decided to go with Advanced. Yesterday 5/7/26 the technician came out yesterday, I don't remember his name, he arrived around 9 am very nice and respectful young man. He was respectful of my property he informed me it take a couple of hours. He drilled holes in the pavement filled with treatment and refilled holes back up, you really can't see where the drilling happened in some areas. He completed the work around 12:45 pm good service. The cost was reasonable based on the three estimates I had received. I went with options one time treatment however, they provide a one year warranty which is great.

I have been very impressed with the service and expertise and professionalism of Rob E. from…read moreAdvanced IPM. He has considerable experience and expertise and is always well-mannered and kind. He always addresses any issues I have and provides detailed advice. I highly recommend Rob E. at Advanced IPM for your pest control needs.

Isaiah K. is a 5 star tech. Texted before coming, knocked on door, knocked down a wasp nest,…read morefollowed up with email that showed picture of the bait box open to see if mice were eating it. Very polite and appreciate all his extra efforts, it doesn't go unnoticed. Thank you!

Isiah K. was out today to do our scheduled maintenance. He texted before arriving, was very…read morepleasant to talk to and was quick to complete his task. I am very happy with Homeshield.

I would like to thank EcoGuard for having an employee like Adrian. Professional, knowledgable, and…read morearticulate Adrian answered every question with a confidence that made us feel we chose the right service. He let us know before the treatment what to expect ,the necessary precautions and time needed to be safe. He did the same after the treatment. Thank you Adrian and thank you EcoGuard

Sacramento service. This is our first time requesting pest control so we imagined that there would…read morebe an actual inspection of the house to figure out hot spots and all. That didnt happen. Communication and Quality of service is average.

Leigh Hunter is the tech that sprays at my house. He's a…read morevery courteous knowledgeable guy. Always takes good care of us. I'm a 70 year old disabled veteran and I'd recommend this company.

I still have a mouse problem. They did not fix it for me. I spent $3000 and got the run around. Now…read morehiring someone else to fix the problem.

Those pesky rats. A bit over a year after Erik and Lyle rat-proofed our roof, we again began…read morehearing the little pests in our attic. But how did they get in? I called Erik and he was able to stop by the next morning to have a look. After about 30 minutes of walking the exterior, he could not see any clear signs of how they got in. He scheduled us for about a week later, for a thorough examination. He and two crew members (Lyle, Jake) spent well over an hour, each independently examining all sides of our house for signs of entry. He also got on the roof and examined it, and all the work they did last year. Nothing. The roof looked fine, there were no signs of trails going up the walls. They were stumped, but had a few more places to check. One of the three finally discovered the new entry points, which were unique to our home. (The rats managed to burrow under some columns we have that hold up a back patio cover. The builder built most of the posts on concrete, but left several inches overhang over soil. And that's all the rats needed.) Erik wrote up a quote to seal the columns. It wasn't cheap, but fair. They did the work about two weeks later. They also set some traps up in our attic, in case some rats got sealed in, but it's been several weeks now and so far, no signs. As much as I appreciate the work that Erik and his team do, I'm hopeful (and hoping) this will be the last we'll need them!

I ended not needing the services, but wanted to take a minute to leave a review because his…read morecustomer service skills were great. I will keep them in mind for future needs.

These guys are great! They take care of my rental in Roseville CA and are clean and on time…read more Tenants love them too...

They are great guys, but more importantly to us they do a very thorough job. They work around our…read morelarge, barking dog without any issues, which makes things easy for us. I have recommended them to my neighbors so they can enjoy working with this more than a professional company, too. We appreciate them.