I can't say enough good things about Pro Active Pest Control. From the moment we signed up, the…read moreexperience felt professional and personal. They even sent a welcome packet thanking us for choosing them, which was a really nice touch. The team showed up on time, was friendly and knowledgeable, and took the time to walk me through exactly what they were treating and why. They handle everything from general pest prevention to specialty services like termite, rodent, bed bug, and bird control, so it's great knowing one company has us covered no matter what pops up. I also appreciated the bundle discount 20% off specialty service when you have an annual plan, I already know how I'll use that in the future and appreciate they aren't nickel and diming me. If you're looking for a pest control company that's responsive, thorough, and easy to work with, give Pro Active a call. Highly recommend! and thank you Jeff for getting me all set up!

I submitted a Yelp quote for how much a pest control service would cost and literally 30 seconds…read moreafter I hit submit I received a phone call and greeted with a friendly customer service individual. She let me know she received my initial request and wanted to know a little bit more. I told her that I had some ants in the master bathroom and she provided me information on their services. After a brief description of their services and a quote, I knew that I needed someone out as soon as possible. she was able to provide me with a same-day service. It was quick and easy process all set up within 10 to 15 minutes over the phone. I really appreciated her friendly demeanor and helpfulness regarding my Ant issue. I'm saving for a wedding and so the prices that she offered me fit in my budget and she was super helpful! Overall 10/10 for Customer Service. Will edit review if possible after the technician comes out. Follow up after technician: Scott called 1.5 hours after I scheduled my apt and let me know he would be at my house in 30 mins. He was on time and came in to check out my ant infestation. He provided me some knowledge on the traps I had out and let me know that the ants typically die in the trap instead of taking the poison back to the nest. He treated the area and proceeded to do the outside of the house. He also reminded me that if i needed any treatments outside of the 90 day check up that I could call and they would come out. I appreciate the quick and knowledgeable service from the individuals who helped me. So glad I called out to Pro active pest control!

I started hearing scratching and a gnawing sound inside of my walls. I suspected a mouse or rat…read more Brilliant came out the day after I called them. Conner went up into the attic and didn't find any evidence of rodent infestation. He then went to the area of the roof where I heard the sounds. He quickly diagnosed that rats were making or nesting under the tiles. He showed me pics of the area and clearly a nest appeared to be in progress. We discussed strategies and agree on one that considered my dogs who would be in the area of the treatment. Connor is professional, well-spoken and knows the pest control business. I never got any upsell or other dialog that suggested a more expensive choice.

I've been using this company for a couple years now. They're always good about letting you know…read morewhen a technician will be coming over. Last time, Alex knocked on my door and I happened to be home. He was polite and professional. Never had any issues. I wanted to say thank you to the owner for giving me some good pest control advice for another situation. He called me back after doing some research, which I'm so grateful. I appreciate the time he took to help me out. Anytime I call, his wife gives me the answers I need or calls me back right away. Wonderful family owned business.

I hired Twin Termite to replace some rotted deck posts and beams. They did a shockingly terrible…read morejob on their first attempt. Some joists were missing hangers, some hangers used non structural screws, beams were cut short, posts that they installed were leaning, the list goes on. The pictures are *after* their first attempt, they aren't the before pictures. So that gives you an idea of how bad of a job they did. When I pointed out all the mistakes and how disappointed I was, they tried to fix half the mistakes and they literally squirted caulk into the gaps of the cut-short beams and tried to cover up their work by throwing on non structural covers to hide their mistakes. Their answer to doing a shoddy job the first time was to come back out and try to cover up their mistakes. Infuriating. I now have to go fix their mistakes myself. They actually created more work for me. I'd hired them before and they didn't always get the job done right the first time but they usually got it don't satisfactorily. I would strongly advise against anyone hiring them. They are terrible

Great company to work with... purchased a home and they did the inspection as well as all the dry…read morerot work... very professional, great customer service ...with quality workmanship Highly recommend

I would like to thank EcoGuard for having an employee like Adrian. Professional, knowledgable, and…read morearticulate Adrian answered every question with a confidence that made us feel we chose the right service. He let us know before the treatment what to expect ,the necessary precautions and time needed to be safe. He did the same after the treatment. Thank you Adrian and thank you EcoGuard

Sacramento service. This is our first time requesting pest control so we imagined that there would…read morebe an actual inspection of the house to figure out hot spots and all. That didnt happen. Communication and Quality of service is average.

I have had spider issues recently and what amazed me is after Tom sprayed my back porch had a lot…read moreof dead wasps on it. I do not know where they came from but even my wife said,"where did they come from?" wherever they came from they are no longer--Thanks Tom awesome value and my wife says Tom is the nicest person to work with.

Just moved into a small house in Auburn a couple of months ago. Since then, I have seen all kinds…read moreof creepy crawlers, some I recognize, some not. Decided to call Gold Miner Pest Control. They came out within a couple of days and sprayed all around the outside of the house, at a very reasonable price too. Guess what? No more creepy crawlers! I am definitely a happy camper! :-)

Service attention to detail Addressed all my concerns…read morepreformed minor repairs Supplied me with materials to stop rodents entering house

My elderly father paid top dollar to get his mouse infestation under contro, I'm very disappointed…read morein the service they provide. Within 15 minutes of walking around I saw two large holes they didn't seal and all they left was two basic mouse trap. How come they told him he needs the deluxe of packages given the situation but called in the B team?

Service was meh to the point we cancelled. One star is for when we cancelled, sent an email that…read morewas listed on the invoice for questions or concerns, they continued to come and are wanting to charge us for it. I was willing to pay half since there was a mild benefit to us but couldn't believe the lack of ownership of the issue and insisting we pay even after I sent them the screenshots of the emails showing we canceled.

Timely and friendly response, knowledgeable, and they quickly solved a problem that would have…read moregotten much worse.

I started out with Keith, who really understood my outdoor feral cats. He established a great…read moreroutine to keep their food and water safe while doing the yard. I got "Soup" after Keith moved up, who also does a great job with the yard. Their efforts have knocked down any flea population so the animals aren't scratching all the time and stay healthy easier. I get smack about their food. Well that is complicated and it's often hard to explain that becaue of my ferals and the neighborhood cats, I DON'T have a vermin problem. Vermin flees in terror from my area XD. Then there's summer bugs. Roaches in Lincoln are BAAD and BIG, like freaking space invadors! I need an extra visit each year to really knock it down and then we're pretty good. It's not just my place. A lot of people including my neighbors have pets, dogs in the back yard, outdoor tame cats, and chickens. That's life and the bugs go for our goodies. Fortunately, extra visits for specific pest problems are not a problem. I used to try very hard in the past to do the stuff myself but it's a big pain on a busy schedule and no OTC products seem to work as well. After conferring with friends, one thing I've learned about Clark and other pest controls is the leaders apparently teach their people to "grade" the residence, like, Mild condition, moderate, severe, etc. I wish the upper echelon of pest controls, aka, management, would not make their people do this!! The forms the employees have to fill out is stupid in my opinion. Nobody wants to feel their home needs a good or bad grade. I should not have to feel like a "Karen" for pointing this out, either but I do. If our yards were perfect then we would not need service, lol. I'll take some pets and rodent rangers and neighborhood chickens over snakes and vermin any day! And btw people, don't kill possums and skunks. They are good critters. Tips and suggestions are helpful and fine. The leaders of pest controls should let the diligent workers focus on their job that they do well, and spend less time doing reports on each of their many properties.

10 years as a client and recently I needed to have my weed treatment delayed due to some foreseen…read morecircumstances. I was told my weed service ca be done and I could be billed at a later time. Service was rendered I was billed immediately. Messaged technician and he says he didn't even know I have weed service, when the earlier messages EXPLICITLY STATED weed service. Moving forward I called office to explain situation and let them know this was a HUGE mishap on their part and I'd be canceling all services with them after 10 years. Turns out I had a partial weed service that was done due to some gravel blocking my back 40 and was owed $150 back. The lovely lady I spoke to on the phone told me someone would be getting back to me about that refund. Weeks later nobody has gotten back to me and I'm out $150 for a treatment that wasn't done completely. Rotten service and lying about communication would serially make me dab at recommending this business to anyone. Enjoy the $150 yall came up on from me..... Is that called theft?

Endurance beekeeping came out to remove a swarm. They were kind to the bees and know their stuff…read moreabout the hive. They were fun to talk and learn all about the hive hierarchy. I highly recommend them so we keep our honeybee population up!

"B" with Endurance Beekeeping was recommended to me by my pest control company when a large swarm…read moreof bees gathered in my backyard out of no where. I called B and he was very responsive... despite being out of area at the moment, he showed up within an hour or so and took care of the problem. He found and removed the queen bee as well as the majority of the swarm. There were a couple straggler here and there that were supposed to leave within a couple hours of realizing the queen was gone. Unfortunately, they were confused and stubbornly stuck around hoping the queen would come back, but instead B came back the following day and took the remainder of the bees away. B was quick, responsive, easy to work with, and very thorough. He has a passion to care for the bees in gently and appropriately relocating them safely, and his passion was the solution to our problem! I would highly recommend B for anyone in the Sacramento Area that has found themselves with a bee "problem" on their property.