I started hearing scratching and a gnawing sound inside of my walls. I suspected a mouse or rat. Brilliant came out the day after I called them. Conner went up into the attic and didn't find any evidence of rodent infestation. He then went to the area of the roof where I heard the sounds. He quickly diagnosed that rats were making or nesting under the tiles. He showed me pics of the area and clearly a nest appeared to be in progress. We discussed strategies and agree on one that considered my dogs who would be in the area of the treatment. Connor is professional, well-spoken and knows the pest control business. I never got any upsell or other dialog that suggested a more expensive choice. read more

I've been using this company for a couple years now. They're always good about letting you know when a technician will be coming over. Last time, Alex knocked on my door and I happened to be home. He was polite and professional. Never had any issues. I wanted to say thank you to the owner for giving me some good pest control advice for another situation. He called me back after doing some research, which I'm so grateful. I appreciate the time he took to help me out. Anytime I call, his wife gives me the answers I need or calls me back right away. Wonderful family owned business. read more

Kind people prompt service, and reasonable prices. I signed up for service every other month to keep on top of our pests. Update: many weeks later and we are finally flea free! Thank goodness. Those little buggers were relentless. Since signing up for the bi-monthly service, I've noticed a lot fewer black widow webs. And it may be my imagination, but I swear the mosquitoes aren't as bad. read more

We bought a new house in Roseville & shopped around for pest control services. The reason we went with Brilliant Pest Solutions was their customer service right from the beginning. We love supporting local family owned businesses and they have been wonderful to work with. I sent a message regarding some bugs, received a call within minutes & the showed up within hours. Their prices are also very reasonable compared to some big companies read more

Such professional service from this company! We had a mess in our attic in a home we recently bought. They got it cleaned out and re-insulated and blocked all of the rodent entry points. They even offered to touch up the paint on our eaves where they had to do a repair. Positive experience from start to finish. I highly recommend Brilliant Pest Solutions. read more

Evaluation of potential rodent activity in single family home. Overall, extremely appreciative of this small-family-business approach to pest control - the owner is super responsive and helpful in answering questions and arranging for a rapid-next-available appointment, the office/phone staff is helpful with logistics and answering questions, and the technician that came to our house was prompt, professional, called with an ETA, and was very effective at his job. Made some high level observations that helped us make sure our home was safe and OK, as well as made some recommendations about future treatment plans if we so desired. No hard sales, just offering their high-quality product and services. I would highly recommend this company and group for future pest control service needs without reservation. read more

This review is a bit late, but just wanted to say Brilliant Pest Solutions saved us! We had an ongoing rat infestation in our attic for years. We could hear them above us in almost every room in the house; they scurried around above our bed while we slept. We tried resolving it on our own multiple times, but eventually decided we needed to call a professional. Conner spent an entire day rat-proofing our attic and it WORKED - it's been almost a year now, and we haven't had a single rat sighting or sound. Brilliant Pest gave me back my sanity!! read more

I am extremely grateful that Connor was able to fit me into his schedule today --because last night at 10:00 pm, I was horrified to see a cockroach in my linen closet. I messaged Brilliant Pest Solutions and immediately received a response from Connor saying...yes, we can help you. I was so relieved because I have out of town guest arriving on Friday. I was beside myself because I have never had a cockroach in my house. Connor arrived at the appointed time. Connor is friendly, knowledgeable, helpful, and a professional. He provided lots of useful information about the critters, their habits, etc., and offered a game plan to take care of the problem. His solutions provide me with the assurance I need. Connor was able to treat both the exterior and interior of my home. I was so pleased with the service I received today. Brilliant Pest Solutions has earned my confidence both in response time and competency. I highly recommend this local company! read more

Matt came by and the dispatch folks were great. Found out we had rat (a big fat one) and the verdict wasn't what I expected but I needed to hear it. They were honest and are still taking care of the beast. Top notch customer service!!! read more

Service and communication is top notch. Had different pest control before , brilliant tops them . I wish I could give them more stars . Thank you for great service read more

We started using Brilliant Pest Solutions about a year ago, after we moved to the Sacramento area and had an infestation of ants. We have found them super responsive and professional! Matthew has completed the majority of our service appointments. While he doesn't have to check in with us, because Brilliant Pest messages us before they come, he does knock to let us know he's here and to ask if we have any particular requests or concerns before he starts the service. Lisa, in the office, has also been great. She's super friendly and helpful on the phone and responds quickly if you have to leave a message. Their price is comparable to others we called, but I doubt our service would be delivered by such a great team. Highly recommend them. read more

Had a Yellow Jacket issue where they made a nest in my attic and they started making their way into my home. My own pest control company did not assist with wasps so I started shopping around for another company. I hired another and after coming out 4 times in the span of a month, nothing had changed with the yellow jackets. They were still there. That is when I fired them and called Brilliant Pest Solutions. They were able to fit me in right away, and the exterminator came out, put on a bee suit! and went on my roof and got close to the hive and sprayed. He was very kind and knowledgeable. He reached out to the owner to advise what had been done, and the owner knowing my dilemma actually came out himself, and went on my roof and resprayed just to make sure they were taken care of. They were completely gone the next day. The second company I went with when cancelling, told me no one could take care of the issue. Brilliant did. I decided to have them be our new pest control. Would highly recommend. read more

We received service from Connor yesterday, and he was excellent from start to finish. He arrived early in the morning, quickly assessed the situation, and got to work right away. He was extremely knowledgeable and took the time to educate us on the issue and prevention strategies. We were impressed by how professional and efficient he was, and we decided to sign up for a monthly plan based on the quality of his service. If you're looking for someone reliable to handle your pest issues, don't hesitate to reach out to Connor.. You won't be disappointed. read more

Got a free inspection and got some really good info. Matthew came and got me a quote for Brilliant Pest Solution's services and gave me a run down of what it includes. Really knowledgeable and loved that he put on show covers to not attract in any outside debris with his shoes. Very respectable company! Matthew even took the time to show me how to set up mice traps. Was very stressed about some droppings that we were finding and Brilliant Pest Solutions was the quickest responding company when I sent out a mass yelp quote out. Price seemed very reasonable/affordable and the fact that they came out the next business day from me contacting them is a bonus!!! This stuff is stressful and for them to get someone out the next day is a giant peace of mind for us. Would highly recommend these guys! read more

I saw increasing amount of ants in the house. First in the kitchen, but then they started to show up everywhere. I started a project on Yelp and Brilliant Pest Solution gave the best quote. All service provides seems to provide the same service and use similar products, so the quote and reviews reputations matter in the end. We pay monthly and get service over every month. The first service reduced the ants problem for few weeks, but then they started to show up again which was warned about for the beginning. They said they would come by as much as needed. I wrote quick note and they were over soon and did affected areas again. The ants have not returned. We have had few wasp nest show up and they came and took care of them, too - with no extra charge. This subscription works, very easy to set up and I don't have bugs problem anymore. The service has been nice and professional. They service very quickly and do not disturb the life at home with dogs and kids we have. read more

These guys are the best! Have been using them nearly 5 years and they are absolutely the best we have ever used. Best service, outstanding response time and extremely easy to work with. Do yourself a favor and call the best! read more

Love this family owned business! The owners are very engaged. Service is excellent, as well as their customer service! Also reasonably priced! read more

Connor was quick to respond, thorough, informative, and provided above and beyond service.

We changed our pest control service to Brilliant Pest Solutions in the last few months. There is nothing better than communication. BPS definitely has that. Letting me know what day they will be here. On their way! They listen and I am completely satisfied with our service so far. Thank you!!! read more

Connor assessed our problem thoroughly and felt that any treatment for these paper wasps would be wasted money given that a nest is not evident and we want to avoid killing other wildlife. I'm extremely impressed and grateful that he was willing to give his time and share his knowledge while not taking advantage by suggesting a treatment that would not solve the problem. Honest guy! read more

Connor from Brilliant Pest Solutions was great. He took my call immediately and listened to what we needed done. He came out quickly and got to work. He did a very thorough inspection of our property, prescribed a treatment solution to the issue we were having, and immediately got to work. He was extremely neat and professional with everything he did and was very practical with his recommendations. We're now on a bi-monthly service plan and one his employees came out to perform the most recent service. He was also great, professional, and was already briefed by Connor on what needed to be done. If you're in the Rocklin or Roseville area I can certainly recommend Brilliant Pest Solutions. read more

I had a major ant problem and couldn't reach my normal pest control company, so I contacted Brilliant Pest Solutions. Connor came through! He got back to me right away and was able to come service my house the next day. I was happy to make the switch to Brilliant Pest Solutions and know that I have a local, small business available whenever I need them. read more

Matthew completed a thorough inspection of the attic, roof and outside of our home because of recent rat activity. He provided a lot of information regarding how to get rid of them and answered our questions about several available options for us to consider. Brilliant Pest Solutions is a very professional company and there was no pressure to make a quick decision on how we plan to proceed. read more

My experience with Brilliant has exceeded my expectations in every way. I trust Connor completely to find rodent points of entry and eliminate them. He knows his business and is a pleasure to work with. I highly recommend Brilliant for your pest control needs. read more

Maybe the fastest return call I've ever gotten from a company after requesting a consultation/quote for insulation removal and replacement. Super nice team, gave us a solid quote, and the speed at which they scheduled and completed the work was off the charts. Great communication the whole way! read more

We had a wasp problem early on this year. I spoke with Connor and he came out the very next day and removed the nest and sprayed our roof tiles. We have a very tall 2 story and he was able to solve the problem. We decided to sign up for the bimonthly service and have had 2 treatments so far. I'm very impressed that I've not seen many bugs. We have a horrible cockroach problem in this area of the city that we have been battling for years with toxic stuff. This company uses child and pet friendly treatments which we really appreciate. I haven't seen one living cockroach since the 2 treatments. Thank you to Connor and his team read more

I chose Brilliant Pest Solutions for my pest needs about 6 months ago. So I feel my review is legit. It was hard to choose a company my last one was awful. I'm happy to say I made a good choice. It's a smaller business family owned and I believe it's going to take off and be great! I have no complaints. Both management and technicians are so knowledgeable about pests. They do know there jobs they get all the hot spots and I have really noticed the difference. They are pet friendly as far as chemicals can be. If you are on the fence chose them I don't think they will disappoint. read more

I had some ant issues and I wanted to go with someone who doesn't spray my whole house with smelly pesticides. Conner came in the next morning and was very friendly and helpful. He explained me some things to look for and was fast and sprayed inside and out without me leaving the house. And no smell or residue of pesticides. So happy I went with Brilliant. I have not seen an ants since then. If you are looking for someone reliable, local and efficient go with them. Support a local family business. read more

My brother-in-law found this company on the Internet and decided to give him a try. Their work is impeccable. They're very thorough and they were very helpful. I introduce them to my neighbor to see if they can have it done because it is working for us. We took the contract which works great because we have a big property the service was amazing and the price was also really great read more

I am totally impressed with the service. Matthew came and took care of the ants and other preventive care for our needs. No more ant problems after one day. Big huge hug from us . read more

Connor listened to my concerns, educated me, was friendly, knowledgable and and very thorough.

Highly recommend Brilliant Post Solutions! Connor is top notch. He's prompt, dependable, friendly, and knows his stuff. We had exclusion work done along with a bi-monthly service. Communication is A+ read more

He inspected the property and provided information/potential solutions to the problem. We just signed up with them today, so the quality of services review is pending. So far, I feel good about the way he conducts his business and transparency. The way he explained the services included seems to me that it's going to be worth our hard-earned money. Looking forward to working with them to eliminate our issues. read more

I contacted Brilliant solutions for pest control in my new home because I wanted to support a local family owned company. But I wasn't expecting them to have the best prices and service around! I expected to pay a bit more, but that wasn't the case. It's been a few months and I'm very happy with their service! Highly recommend them read more

Good communication. Nice people! The job went smoothly and as planned. Everything was explained thoroughly.

They are a small but mighty business. The team is amazing and friendly. I called because we had a wasp nest and with my 5 year old son and dog, I didn't want to risk them getting stung. They came the next morning at 6:30 and successfully removed the wasp nest and also sprayed the parameters for other bugs. I haven't had an issue since. What ai hated about the previous company I went with is that I always found spiders and othet insects after they sprayed. So glad to find a more reliable company! read more

Excellent! yellow jackets and wasps almost gone! Connor performed pest service and customer service efficiently and effectively!

I cannot recommend Connor and the Brilliant Pest crew enough. From the first conversation with Connor his professionalism and experience were apparent. The follow up communication and all work completed went above and beyond all of my expectations. Their pricing is more than competitive and I would happily and confidently recommend them to my friends and family. If you are looking for rodent abatement services don't waste any more of your time like I did, you've found the best. Not to mention you will be supporting a locally owned and family operated business. I don't normally leave reviews like this but I was so impressed the service I felt that I had to. read more

Another 5 star review for this company! I just started our service, but Conner was so thorough and professional. So far we are so happy to have found this local business!! read more

Conner and Lisa - you are amazing. Thank you for immediate response time and your expertise. Appreciate you. Highly recommended if anyone needs to stop rodents from getting into your garage and wants quality service. read more