I started hearing scratching and a gnawing sound inside of my walls. I suspected a mouse or rat…read more Brilliant came out the day after I called them. Conner went up into the attic and didn't find any evidence of rodent infestation. He then went to the area of the roof where I heard the sounds. He quickly diagnosed that rats were making or nesting under the tiles. He showed me pics of the area and clearly a nest appeared to be in progress. We discussed strategies and agree on one that considered my dogs who would be in the area of the treatment. Connor is professional, well-spoken and knows the pest control business. I never got any upsell or other dialog that suggested a more expensive choice.

I've been using this company for a couple years now. They're always good about letting you know…read morewhen a technician will be coming over. Last time, Alex knocked on my door and I happened to be home. He was polite and professional. Never had any issues. I wanted to say thank you to the owner for giving me some good pest control advice for another situation. He called me back after doing some research, which I'm so grateful. I appreciate the time he took to help me out. Anytime I call, his wife gives me the answers I need or calls me back right away. Wonderful family owned business.

I submitted a Yelp quote for how much a pest control service would cost and literally 30 seconds…read moreafter I hit submit I received a phone call and greeted with a friendly customer service individual. She let me know she received my initial request and wanted to know a little bit more. I told her that I had some ants in the master bathroom and she provided me information on their services. After a brief description of their services and a quote, I knew that I needed someone out as soon as possible. she was able to provide me with a same-day service. It was quick and easy process all set up within 10 to 15 minutes over the phone. I really appreciated her friendly demeanor and helpfulness regarding my Ant issue. I'm saving for a wedding and so the prices that she offered me fit in my budget and she was super helpful! Overall 10/10 for Customer Service. Will edit review if possible after the technician comes out. Follow up after technician: Scott called 1.5 hours after I scheduled my apt and let me know he would be at my house in 30 mins. He was on time and came in to check out my ant infestation. He provided me some knowledge on the traps I had out and let me know that the ants typically die in the trap instead of taking the poison back to the nest. He treated the area and proceeded to do the outside of the house. He also reminded me that if i needed any treatments outside of the 90 day check up that I could call and they would come out. I appreciate the quick and knowledgeable service from the individuals who helped me. So glad I called out to Pro active pest control!

Early heatwave this weekend brought out a bunch of ants that greeted me in the kitchen this…read moremorning. Proactive pest control was able to get someone out here in the same day. I signed up for their quarterly treatment, which comes out to $150 per visit. Worth the piece of mind and now I don't have to go around knocking down spiderwebs with my Halloween pitchfork. Would recommend!

Sacramento service. This is our first time requesting pest control so we imagined that there would…read morebe an actual inspection of the house to figure out hot spots and all. That didnt happen. Communication and Quality of service is average.

We were on the hunt for a new pest service after decided that the prior company was just doing the…read morebare minimum. We live near the river so there are lots of rodents, bugs, etc. I went to Yelp to find a new company and stumbled across EcoGuard and all of their positive reviews. I submitted a request and was actually called that night (which seemed like after business hours but I was free!) to schedule an appt. I did share that I wanted someone with experience, who understood the area, and would be available to come as needed. Shawn, our technician, has now been out multiple times. He is friendly, incredibly knowledge and you can tell just wants to help. We recently started having a bee issue. I called to have him come out and he came the next morning but unfortunately the bees were not swarming in the area they had been in the day prior. He asked to try and take a photo of the bees when we saw them again, since they can't do anything about honeybees. After many tries I got a photo, text it to Shawn, and he mentioned to call the office for an appt. I did and he was able to come out quickly, at a time that the bees were out. They weren't honey bees and he was able to treat the specific area where it seemed like maybe they were going into the attic. EcoGuard has been incredibly helpful and responsive. They want to get someone out to you quickly which I appreciate!

!! Earthwise is the BEST in Sacramento & Placer County!!…read moreStarting with Katelyn in the office who is the most personable and patient customer service rep for the company, to technicians, Chris, Landon, Jonny, JR, and Heriberto, they ALWAYS have provided phenomenal service! The most punctual techs who always show up with a smile who have been able to properly do exclusions and eradicate in record breaking time and results! We had tried over 5 other pest management companies in the past 5 years, all who made empty promises, shoddy jobs, and blatantly rude!!! We are so HAPPY we found Earthwise and will be keeping them on as our #1 pest management company!

Earthwise has been a great choice for our needs. We prefer to use non-harsh chemical treatments and…read morethey work fine. When we had an issue with burrowing bees crop up, they came out right away and took care of the problem - for no additional charge. Colby does great work and really knows his stuff. Office staff are also top notch. Thanks!

These guys are great! They take care of my rental in Roseville CA and are clean and on time…read more Tenants love them too...

They are great guys, but more importantly to us they do a very thorough job. They work around our…read morelarge, barking dog without any issues, which makes things easy for us. I have recommended them to my neighbors so they can enjoy working with this more than a professional company, too. We appreciate them.

Service was meh to the point we cancelled. One star is for when we cancelled, sent an email that…read morewas listed on the invoice for questions or concerns, they continued to come and are wanting to charge us for it. I was willing to pay half since there was a mild benefit to us but couldn't believe the lack of ownership of the issue and insisting we pay even after I sent them the screenshots of the emails showing we canceled.

Timely and friendly response, knowledgeable, and they quickly solved a problem that would have…read moregotten much worse.

Gage came out to our home because I had a critter inside my wall by my workspace. He had disrupted…read moresome wiring and needed to find a new playground. Gage gave a reasonable estimate and came back to seal our home. He set traps and came back to collect them. Thanks Gage for the great service. You're professional, helpful and knowledgeable. You follow through and are reliable. We appreciate you. Steve and Dianne

I moved into a house and realized there were rodents in the walls the first night. I called Rats…read morethe next day. Gage came out and patched up all of the gaps and entry points (there were many) then set traps in the attic and garage. Within 2 days the rats were dead and no more noise in the walls. No poison used, only traps. Great job Gage, thanks

Leigh Hunter is the tech that sprays at my house. He's a…read morevery courteous knowledgeable guy. Always takes good care of us. I'm a 70 year old disabled veteran and I'd recommend this company.

I still have a mouse problem. They did not fix it for me. I spent $3000 and got the run around. Now…read morehiring someone else to fix the problem.

Isaiah K. is a 5 star tech. Texted before coming, knocked on door, knocked down a wasp nest,…read morefollowed up with email that showed picture of the bait box open to see if mice were eating it. Very polite and appreciate all his extra efforts, it doesn't go unnoticed. Thank you!

Isiah K. was out today to do our scheduled maintenance. He texted before arriving, was very…read morepleasant to talk to and was quick to complete his task. I am very happy with Homeshield.

I discovered termites a few weeks back I called three companies and requested three estimates for…read moreservice request. Ronny came out with another fella arrived i don't remember his name. They arrived on time, they were very thorough besides one other company they both were neck and neck after reviewing all yelp reviews I decided to go with Advanced. Yesterday 5/7/26 the technician came out yesterday, I don't remember his name, he arrived around 9 am very nice and respectful young man. He was respectful of my property he informed me it take a couple of hours. He drilled holes in the pavement filled with treatment and refilled holes back up, you really can't see where the drilling happened in some areas. He completed the work around 12:45 pm good service. The cost was reasonable based on the three estimates I had received. I went with options one time treatment however, they provide a one year warranty which is great.

I have been very impressed with the service and expertise and professionalism of Rob E. from…read moreAdvanced IPM. He has considerable experience and expertise and is always well-mannered and kind. He always addresses any issues I have and provides detailed advice. I highly recommend Rob E. at Advanced IPM for your pest control needs.