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    Roadrunner Towing

    3.8 (57 reviews)

    Services - Roadrunner Towing

    Vehicle towing

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    angie s.

    Where do I even begin I called Triple-A to have my vehicle towed Triple A dispatch Roadrunner Towing my first and last experience with this tow company my vehicle was damaged during the towing process my license plate was lost and I have gotten nothing but piss poor excuses and the runaround from Roadrunner Towing I will change my review Once I am satisfied with the outcome to this horrible mistake to letting them pick up my vehicle in the first place and shame on you Triple-A for dispatching a company like this to your members

    I been sitting here at 107 red top road for 6hrs wait to get told home I don't know why AAA have them doing towing I'm angry

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    13 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    10 years ago

    I do not recommend this company (it was sent by AAA). They have a really bad costumer service.

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    14 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    11 years ago

    Thanks for the fast service and very nice driver at Tilden Court today! Thanks to AAA too!

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    11 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    13 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - Roadrunner Towing

    Review Highlights - Roadrunner Towing

    Obviously very upset, I can AAA and within about 20 min I get a call saying that Kevin is on his way to pick up my car!

    Mentioned in 7 reviews

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    JL Motorcycle Towing And Transportation - Pro's!!

    JL Motorcycle Towing And Transportation

    (5 reviews)

    Downtown

    Thanks for the tow! Highway 37 out all places, but once the truck arrived, the bike was strapped…read moredown and ready to go in less than 7 mins! Took the time to make sure bike was carefully loaded. Their trucks and equipment are in immaculate condition, goes to show that what they are putting into this business. Protect these guys at all costs!

    Before I sing the praises of JL Motorcycle tow, I have to share my story. My super reliable 2006…read moreHonda Silverwing Scooter decided it was time to blow a seal and lost all of its engine oil while I was cruising down Hwy 680 near the Sunol grade. Without warning the engine siezed and I found myself coasting to the center divide.... Well that sucks but no problem, I have roadside assistance through my insurance company (or at least I thought I did). I grabbed my cell phone and placed a call with traffic wizzing by at 70 mph barely able to hear. The kind gentleman took my info and told me I should receive a call soon from the dispatcher to get my location and give me an ETA for the tow. Because of my location, I was basically stuck until help arrived. 3 stops from passing motorcyclists, 3 stops from CHP to check on me, my wife leaving work early to bring me a bottle of water because I had been standing in 90 degree temps in full riding gear for almost 4 hours suffering from heat exhaustion and super dehydrated, still no call from my insurance roadside assistance. The 3rd CHP officer felt sorry for me and took me to a gas station a couple of exits down the highway with my wife following because she was sitting on the opposite side of the freeway in her car unable to bring me the water. In addition to getting the bottle of water from my wife, the awesome CHP officer dispatched a tow truck. The tow truck driver showed up 15 minutes later at the gas station where I was at and proceeded to tell me that the CHP rate for him to tow me was $249.00 per hours and to get my bike off the center median and back to my home 30 miles away was about 2 1/2 hour job because the clock didn't stop until he got back to the yard. In other words it was gonna cost me almost $600 to rescue my bike with a potential blown engine. I took a pass on him and started Googling motorcycle towing companies near me. Top of the list was JL Motorcycle Towing and Transport. It was close to 6:00 pm by this time but Jose answered the phone, I explained my dilemma and he hung up with me, contacted one of his drivers and a few minutes later Stephen called me back, got the location of my bike, gave me a much more reasonable quote of $250, took my payment over the phone told me he would "Treat my ride with pride" and a few hours later I was reunited with my bike at my home. Stephen the driver was super friendly and he definitely treated my bike with pride. He told me he was on his way home to start his weekend when Jose called him for one last job of the day. He even rolled it into my garage for me (it needs a new engine). These guys are super professional. Their rigs are clean and designed for motorcycle transport. Stephen even called a few days later to check on the condition of my bike. Had to give him the bad news which he clearly felt bad for me. Also dealt with Amy from the office days later to get a copy of my receipt e-mailed to me so I can get reimbursed from my insurance company. She was super nice and accommodating. Top notch company and I will definitely use them again if I need towing.

    Roadrunner Towing - towing - Updated May 2026

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