These kids need to tear themselves away from their conversations to help customers. I went in to…read morebuy a helmet. I was the only one in he store. Not one of the three kids working there even approached me to see if they could help me. I needed help for sure, there are many helmets in there. I looked at them all then finally gave up and left, I finally got a "have a nice day" from one of them but if this was my store I'd fire them all. Now yo go find a helmet,

Always helpful people. I haven't been to the Texas store yet. I've only been to the Gilroy store in…read moreCalifornia. Always got what I wanted. They sometimes throw a fun bike night also. good stock on hand, nice folks.

Great company from Sales to Service!!! Good selection and…read morevery helpful. I would definitely recommend to 210 cycles whether you're looking for a bike or service

You know, I only dropped by here to pick up some brake fluid for my sled, but I feel like a single…read moresour grapes review from a disgruntled customer doesn't do this place justice. I didn't buy my bike here, but there were a couple bikes on the lot that looked tempting. The store inside wasn't organized by very well for self-service, but most shops aren't. I'm sure they know where everything is if you just asked. Staff was chatting at the service desk. I was asked if I needed anything. They didn't have the brake fluid I prefer (Bel Rey or ATE), but Castrol DOT4 will do in a pinch, and she had it from the backroom in no time at all. Staff seemed welcoming and friendly. Don't let anyone tell you otherwise. Large selection of Drag Speciality bolt-ons in stock. Took a quick look at their shop pricing. I wrench on my own, but their prices were reasonable if you don't. I'll be back next time for a helmet.

This shop had my Motorcycle since Jan 22nd and did absolutely ZERO work towards it…read more. I picked it up today at 4PM with SAPD and the owner of Eric's Cycle Shop Eric Alborg did not even come outside he had some random guy give me the bike. He was no where to be seen during the encounter. After making it almost impossible to pick up as he was busy. Upon receipt of my bike some of the plastic coverings returned were not my original ones and were ones that were completely scratched up, rusted, and looked like shit.. it was missing screws the front wheel cover was loose the tank was scratched and dented the Ignition switch was gone my license plate was missing and some paint scratched up. That's all that I noticed thus far... I have it scheduled to take to another mechanic next week to assess all the damage caused by Eric Alborg and his shop.. I expressed this to this individual and he said he would relay it Eric and see if they could locate the missing parts as his shop was a mess and difficult to look for anything. An hour later i messaged Eric inquiring about all my missing parts and damages and he claimed that he returned the bike to me as is and its a piece of shit bike anyways not worth anything... We went back and forth for a bit but ultimately he refused to give me any parts that were missing as the bike was returned "As is" and he claimed that I signed the "Assassin document" which frees him of any liability of damaged, missing, stolen property.. i expressed if he simply returns my parts we can be done with each other... if not i would be pursuing legal action.. he responded "Go for it I'm closing my shop anyways so your not going to get shit out of me" then he continued to say asshole this asshole that and went as far as stating "You should remember I have your address when you dropped it off so I suggest you stop while your ahead if your smart".... He refuses to accept any responsibility by claiming this document protects him from anything and that if I want to waste my time and pursue legal action on " a bike worth a Jimmy and 5 bucks" then go for it... ultimately he was blocked and I now have a bike which I turned in to him in that was in tact and just had a leaking carburetor.. BEWARE OF ERIC ALBORG FROM ERIC'S CYCLE SHOP. HE IS LITERAL SCUM AND WILL NOT ONLY BE A HORRIBLE BUSINESS OWNER AND INDIVIDUAL BUT TREATS YOUR PROPERTY AND INDIVIDUAL SELF JUST AS SHITTY!!

Been an avid enthusiast of motorcycles for years. I own 2 Harley Road Kings. Eric has been…read moreextremely thorough in all the work he has done for me Being an auto mechanic, myself, I recognize someone who knows what they are doing . In the midst of covid he has come through for me and my motorcycles

I had an extremely disappointing experience with this dealership. I purchased a brand new…read moremotorcycle, and within a month I had an unexpected health issue that made it unsafe for me to ride. I reached out immediately, explained the situation honestly, and asked if they would work with me in any reasonable way. They did absolutely nothing. No flexibility, no empathy, no attempt to help a recent customer who had barely put time on the bike. They wouldn't buy it back, wouldn't offer a trade, and wouldn't even consider taking it at half of what I paid, despite it essentially being a new bike. I understand businesses aren't charities -- but good dealerships stand behind their customers, especially when circumstances are out of their control and the purchase was brand new. This place showed zero interest in maintaining a relationship once the sale was done. If you're looking for a dealership that values long-term customers or basic human decency, look elsewhere. I will never do business with them again and wouldn't recommend them to anyone

Horrible service area. Wait for days. No call backs. Even worse, they don't care when you try to…read morepay!!! It takes 30 minutes just to pay while they mess around. Don't go to Austin Same company. Head to Dallas or he'll even out of state. In talks with the manufacturers to open authorized service and repair centers in Central and South Texas. If it goes well, we will service and repair Ducati, Triumph, Aprilia, and KTM.​

What a great place. Two bikes went down while in the area riding David stepped up and put us first…read moreand took care of us. Fair pricing even though we were from out of town. If you're in the area and need anything for your bike or just stop in for good conversation this is the place to go...Thanks David!

I have a 2020 Road Glide has 8700 miles and rode 300 yesterday from East Texas and it has been…read moreraining and apparently the stock back tire lasted 8500 miles. Called this shop at 9 a.m. David told me to bring bike in between 11-11:30 & sure enough he put the bike on the rack and is hooking me up! Needless to say this is 1st rate service. Thanks David! Look me up if you get to E. Texas and I will put us on some fish! UPDATE: David brings me over to check my brake pads as they needed replaced. He is knocking that out too. I told thanks for hooking me up and his response "It's what we do"! Great shop!!!!

We were in the market for an ATV and Yelp and Google led us to Kent Powersports in Selma and New…read moreBraunfels. We went to both locations but preferred this Selma location due to their wide selection of products. We picked up the Polaris Sportsman 450 H.O. EPS and Hammerhead MudHead 208R and was able to get free delivery to our home that evening literally less than two hours from the time of purchase. Our sales person, Chris Torres, was knowledgeable and explained the various charges such as freight, prep, doc, registration, etc. We did some negotiating such as getting the convenience fee for using a card waived. (That was a value of $400). Things to Note (and reason I removed a star): They don't inform you until it's time to pay that they charge a convenience fee for using a debit or credit card. We were also suppose to sign a paper after a full inspection at the dealership. It was already closing time and it was being loaded up in the trailer and unfortunately we weren't given the opportunity to inspect it prior to loading. We ended up signing the form after delivery in the dark at 8pm with no full inspection due to visibility. They also didn't have a full tank of gas in the Hammerhead MudHead.

I've been having trouble trying to get a hold of somebody that will help me. I bought a maintenance…read moreplan last year and I'm trying to update it. I have reached out by phone, text and chat. I even did a store visit and no one has helped me update. I've been promised a callback back and it has been over a week bordering on two since I started reaching out to them. Horrible customer service.