This dude deserves a 5 star rating cause he does such bad*ss work. I called him around 11 am and…read moreasked if he would look a my pump on my boat and he said he usually doesn't work on boats but he would take a look at it and I'm SOOOO glad he did. I had the boat there around noon and by 6 pm he had it done. Pros: Great pricing Awesome work Over and beyond to fix the problem Really nice guys. Cons. None.

To start off I've never left a review for a company before but my experience with this shop was…read morecompletely horrendous. Took my 09 CBR 1000rr in to Black Widow to get a full service done, a new set of fairings put on and a new headlight assembly put in. Was told that it would be over 1k to do which seemed a little high to me but I was fine with seeing as they had good reviews and everything. Took almost 6 months for me to get my bike out of the shop. When I finally did get the call that it was done, I went up there to pick it up. I go back to check out my bike and noticed my passenger seat was missing, passenger seat lock missing, passenger seat strap missing, spools were missing, battery charger that I had left for them to use (said they didn't have one) was missing, fairings not lined up to each other, and the bike was just filthy with dirt and dust all over it. My bike seemed like it was basically parted out. I told Jon Keller, the owner of this place, all the stuff that was missing and his response was "oh that's you brought it to us". What a load of crock that was. My bike was perfectly fine when I had brought it in with no issues just wanted a service and a few things done to it. So he goes to start my bike up and it wouldn't start because the battery was dead. When I brought it in it had a brand new lithium battery in it, hence why I left them a battery charger. So he jumps it with his home made battery charger, since mine was stolen, and it starts up. Almost immediately it starts to overheat. Hmm that's weird because I had brought it in to get serviced and It's never overheated on me before. Jon Keller begins to put engine coolant in my bike and it just pours out the bottom of my bike onto the shop floor. Come to find out the drain plug to my engine coolant WAS MISSING!! Wtf. So there was ZERO coolant in my bike! I had brought this bike in to get serviced! Jon Keller STILL charged me $1200!!!! I only paid it to get my bike out and back to my house before anything else happened to it. Be very careful of this place.

This is a review of this business two years after I went last. Sadly Porkchop closed shop almost…read moretwo years after I went. Yes he was rough around the edges but you know what, he was a biker and lived it. Not some corporate shirt who would just try to upsale you. If you shut up and used your ears when he spoke and answered intelligently or honestly when you didn't know something he would explain it to you while having you help him so you learn how to do what you went to him for. If you showed no interest than that's your damn fault because there are no better teachers to motorcycle enthusiasts than the Greybeards. I say that with the upmost respect possible. You guys missed out who didn't know about this store or who had such fragile egos that a rough old man crushed your ego. He's rough because he didn't put up with BS and was on guard because well society doesn't want them around because bikers are the final bastion of freedom and liberty that are around nowadays and they wear it on their sleeve proudly. They deserve that little respect. I know that he had been sick as that's what he said to me while teaching me to true my laced wheel and remove and replace my tires. I appreciated that immensely. I'm not sure if he's still with us but I would like to tell him thank you even if belated and hopefully his family will see this and know that he was appreciated and missed by one of his newer customers. Again God bless and thank you Porkchop.

I arrived at the shop at 11 am in the rain seeing that the reviews say he's at the shop usually. I…read morewaited for 20 min to see it the owner or and asso would show up no one shows. very disappointed in how this has been a bust and waste of time (5/9/23) . it's hard to give sound reviews. (5/9/23 ) 2:03 I had a terrible experience with this shop #Chat. The owner was extremely unprofessional and made me feel belittled and threatened. He even went so far as to make fun of the work that had been done on my scooter rim(8.5mm)."Owner to my understanding read the earlier review using profanity to me saying why would I think he did that kind of work? Upon which he explained he had health issues and I should "know" what he going through. Wow...I explained people are are going through something in this world, all people are suffering daily but that should not put the affect on a customer, I explained he FAILed to provide a good service with his behavior.

I recently took my hybrid bike to Level Up Bike Shop for a tune-up, and I'm thrilled with the…read moreservice I received! Carlos was friendly and knowledgeable, and he took the time to explain everything they were doing to get my bike running smoothly again. The tune-up was thorough and meticulous, and he even caught a few issues I wasn't aware of - the brakes are responding perfectly now. The turnaround time was also quick - I had my bike back the same day. Overall, I'm extremely satisfied with the service at and would highly recommend them to anyone looking for a reliable and skilled bike shop. 5 stars, without a doubt! They also have a good selection of bikes and can order several bikes if they don't have your size/color in store. Peace.

I have been dealing with Level UP Bike Shop (Owner: Carlos Treviño) for almost 2 years now. This is…read morean excellent business and Customer Service is Top Notch!! I have never been disappointed by Carlos and his mechanical work is superb. Since the day he assembled my brand new Schwinn HURON 7 speed Cruiser, it has run perfectly and has been a lot of fun to ride, especially knowing that it won't be breaking down along the way. On a personal note, Carlos is a decent guy and very fair-minded in transacting his business. As a Senior Citizen, I have always been appreciative for the great respect and courtesy he has shown towards me. I live up in the Medical Center area of San Antonio and have to drive a fair distance to get to the shop's downtown location on Commerce Street - But it's definitely worth it !! I STRONGLY RECOMMEND Level UP Bike Shop if you are planning to purchase a new or even a used bicycle. Furthermore, if you need repairs, maintenance, and/or you want to customize or accessorize your presently owned bicycle, THIS IS THE PLACE TO GO AND SHOP.

I had an older motorcycle that I dropped off. It had set awhile and needed some carb work and some…read moreother items done. Well $700+ later I drive away. I get home, park it and had to leave town for two weeks. Came back fired it up and only runs when the choke is on. It just dies when throttle is used. I called BucketHeads and they said to bring it in. I explained I can't drive it and have not trailer, hence the fact that I had to pay for it to be towed by them the first time. They just said to bring it in and left me to figure out how to get it in. They kept telling me they spent way more time on my motor cycle then they were billing me for, but what good is that if it doesn't run. I would recommend going else were. They are very nice, but what good is that. The motorcycle is in the same shape as before, except i have a new battery. Update: I just spoke with them again and they are going to pickup the bike. I will report how it turns out. It is looking up though. Sorry for the late update. Bucketheads did come and get my motorcycle and they have it running like a charm. They stood by thier work and fixed th issue. They have won my business.

Mike and Steve over at Lone Star were Fantastic (and patient) ! I had a number if issues, they…read moretook the time to explain what the problem was and how they were able to solve each item. I would emphatically recommend them to anyone !

This place is a great addition to the Southtown/Lone Star District area…read more I came here during a First Friday on my way back home, and had a great time. During First Friday, they have a small outdoor sitting area that is great to chill and chat with friends. Inside, they have two small fridges full of exotic and cool beers. I was very surprised to see all of the amazing beer selections they have. There was also a food truck parked next to the sitting area and there were a few vendors selling all sorts of local handmade stuff.

This has become my favorite bike shop! No, I don't have an…read moreeBike, but you can still come here and shop, and they'll do some repairs on a regular ol' bike as well. Marty and Alicia are serving up the community doing great things here along S Alamo by King William! My favorite thing about this bike shop is the beers! They serve all kinds of local craft beers on the cheap around here. Come in for Happy Hour or First Friday, and see if you can find the craft beer grab bucket- where they discount craft beers that just aren't selling as fast as they'd like. It's some of the cheapest beer in Southtown on a warm First Friday night. The beer focuses on the local breweries. Plus, if you come by on First Friday, they have been setting up a bunch of artist booths, a coffee booth, musicians and stuff in the parking lot. You can come in, grab a beer, hang out while they work on your bike! They sell electric bikes and bike gear, and lots of local stuff for your bike. They're doing such cool things in this spot- it used to be a nasty old convenience store, and now it's a really cool addition to the neighborhood! Yay!

What a great bike shop. I was over at City Base and remembered I had seen online that there was a…read morebike shop not too far away. As a Specialized gal, I thought I might be crossing allegiances by stepping in a Trek store but I'm so happy I did. From the moment I walked into the store, the staff were just wonderful. I recently moved to the San Antonio area and was looking to get back on my road bike (it's been almost 3 years since I had been out). Time for a new helmet. The staff were so helpful and knowledgeable. They told me all about the wavecel technology in their new helmets. I was particularly excited about this safely feature as well as the cooling it allows. Definitely a big plus for cycling in the heat. They also told me all about the head mounts and features for lighting attachments. We selected a light colored helmet in small & tried it on. It felt great. Super easy! My favorite part of this visit was actually the staff. They were not only knowledgeable about their product but well connected in the cycling community. They helped me find local instagram and facebook cycling groups to check on and suggested some locals trails to ride. Thanks so much to the staff. I'll definitely be back.

Everything is beyond what you would expect. Not only…read morefriendly service but Jake goes past what you would expect, informative and helpful with riding routes, down to earth suggestions and assistance in repairs but even more like accessory questions. Never feel like a bother asking questions. Nice spacious store you could prob ride around in, not that you should. Private free parking lot and easy to find tall sign on Military you can see from far away. Small town feel in a very professional business. Join the riding club and get free stuff and credits just for riding your bike! We walked out with a T-shirt and $50 credit.

He said he would be here at 12 no call no show I called him no answer so I dont know what to say…read morebut unreliable so far

I had found out a day after my original review that the mechanic had been involved in an accident…read morethat was the other motorists fault the night before the scheduled rear brake replacement appointment. He called from the the next day after ER visit and informed me of the accident. He came out on time the very next scheduled day and finished his job ahead of the time he advised it would take. He bought the parts for replacing my back drum and pads and did an excellent, thorough and quick job. That was a month ago and no problems with the rear brake job he did whatsoever. The price was very reasonable for that type of job and I've recommended him to several friends already. Was very polite courteous and told me exactly what he can do and will do.