Brooks attention to detail and knowledge is top notch ! Along with personalized service. My go to…read moreshop in San Antonio!

Top Notch Service!! Goes above and beyond always! Repair was done in such a timely manner, my bike…read morewas taken care of above my expectations and kept inside until I could make it back to grab it! Thank you Brooks! I will be a customer for life for sure!!

We were in the market for an ATV and Yelp and Google led us to Kent Powersports in Selma and New…read moreBraunfels. We went to both locations but preferred this Selma location due to their wide selection of products. We picked up the Polaris Sportsman 450 H.O. EPS and Hammerhead MudHead 208R and was able to get free delivery to our home that evening literally less than two hours from the time of purchase. Our sales person, Chris Torres, was knowledgeable and explained the various charges such as freight, prep, doc, registration, etc. We did some negotiating such as getting the convenience fee for using a card waived. (That was a value of $400). Things to Note (and reason I removed a star): They don't inform you until it's time to pay that they charge a convenience fee for using a debit or credit card. We were also suppose to sign a paper after a full inspection at the dealership. It was already closing time and it was being loaded up in the trailer and unfortunately we weren't given the opportunity to inspect it prior to loading. We ended up signing the form after delivery in the dark at 8pm with no full inspection due to visibility. They also didn't have a full tank of gas in the Hammerhead MudHead.

I've been having trouble trying to get a hold of somebody that will help me. I bought a maintenance…read moreplan last year and I'm trying to update it. I have reached out by phone, text and chat. I even did a store visit and no one has helped me update. I've been promised a callback back and it has been over a week bordering on two since I started reaching out to them. Horrible customer service.

I had an older motorcycle that I dropped off. It had set awhile and needed some carb work and some…read moreother items done. Well $700+ later I drive away. I get home, park it and had to leave town for two weeks. Came back fired it up and only runs when the choke is on. It just dies when throttle is used. I called BucketHeads and they said to bring it in. I explained I can't drive it and have not trailer, hence the fact that I had to pay for it to be towed by them the first time. They just said to bring it in and left me to figure out how to get it in. They kept telling me they spent way more time on my motor cycle then they were billing me for, but what good is that if it doesn't run. I would recommend going else were. They are very nice, but what good is that. The motorcycle is in the same shape as before, except i have a new battery. Update: I just spoke with them again and they are going to pickup the bike. I will report how it turns out. It is looking up though. Sorry for the late update. Bucketheads did come and get my motorcycle and they have it running like a charm. They stood by thier work and fixed th issue. They have won my business.

Mike and Steve over at Lone Star were Fantastic (and patient) ! I had a number if issues, they…read moretook the time to explain what the problem was and how they were able to solve each item. I would emphatically recommend them to anyone !

Beware of the hidden fees they will blow your mind. The…read moresales guy did exclose most of the hidden costs up front so im not dissing him, im dissing harley. They lost a ton of business for shady business practices and were exposed on news programs but it didnt stop them they just get trickier. Ive been riding harleys since 1972 and ive got a

If I could give LESS than one star I would. My dude has waited nearly a MONTH for warranty work to…read morebe done on a BRAND NEW BIKE. Get this... it's not even a mechanical issue. He rode in the rain and it blew a speaker. Marine speakers.. new bike... simple warranty fix right?? Well, wrong/not here. At this rate it may be next year before he can ride with us and this THISSSSS IS WHY I PUSH INDIAN BIKES. After all the problems he has had with his $40k bike over the past 4 months, he's almost ready to make the jump to Indian. At least they get our bikes in and out when they break. You'd think they would at least CALL Rockford regularly to get a status update. Nah... not Alamo. Too much to ask of them apparently. Who the hell takes nearly a MONTH to fix a blown speaker?? I'm just mind blown. Definitely no loyalty as they claimed when he bought the bike.. you know how they're like "plus if you BUY from us, we get your bike through service FIRST"!! LIES YALL. LIES.

This dude deserves a 5 star rating cause he does such bad*ss work. I called him around 11 am and…read moreasked if he would look a my pump on my boat and he said he usually doesn't work on boats but he would take a look at it and I'm SOOOO glad he did. I had the boat there around noon and by 6 pm he had it done. Pros: Great pricing Awesome work Over and beyond to fix the problem Really nice guys. Cons. None.

To start off I've never left a review for a company before but my experience with this shop was…read morecompletely horrendous. Took my 09 CBR 1000rr in to Black Widow to get a full service done, a new set of fairings put on and a new headlight assembly put in. Was told that it would be over 1k to do which seemed a little high to me but I was fine with seeing as they had good reviews and everything. Took almost 6 months for me to get my bike out of the shop. When I finally did get the call that it was done, I went up there to pick it up. I go back to check out my bike and noticed my passenger seat was missing, passenger seat lock missing, passenger seat strap missing, spools were missing, battery charger that I had left for them to use (said they didn't have one) was missing, fairings not lined up to each other, and the bike was just filthy with dirt and dust all over it. My bike seemed like it was basically parted out. I told Jon Keller, the owner of this place, all the stuff that was missing and his response was "oh that's you brought it to us". What a load of crock that was. My bike was perfectly fine when I had brought it in with no issues just wanted a service and a few things done to it. So he goes to start my bike up and it wouldn't start because the battery was dead. When I brought it in it had a brand new lithium battery in it, hence why I left them a battery charger. So he jumps it with his home made battery charger, since mine was stolen, and it starts up. Almost immediately it starts to overheat. Hmm that's weird because I had brought it in to get serviced and It's never overheated on me before. Jon Keller begins to put engine coolant in my bike and it just pours out the bottom of my bike onto the shop floor. Come to find out the drain plug to my engine coolant WAS MISSING!! Wtf. So there was ZERO coolant in my bike! I had brought this bike in to get serviced! Jon Keller STILL charged me $1200!!!! I only paid it to get my bike out and back to my house before anything else happened to it. Be very careful of this place.

Chuck means well. His mechanics are corner cutters, they don't put everything back like they found…read moreit. Just sayin.

First time here. Will definitely be coming back. Came in for an audio repair and oil service…read more Chuck installed an amp and repaired some wiring issues. He also educated me on audio stuff. My bike never sounded so good.

I recently had some scratch repair my 2020 GMC truck. Wow! I was really impressed with the quality…read morework Kelly did. It took about 3 hrs on three different panels. The scratches are gone and my truck is back to mint condition. Thanks Kelly. Oh. The repair price was great too. Highly recommend to ALL.

I had some bumper scratches and scrapes from a minor fender bender and Kelli at Quality SSR came…read morethrough in a pinch. Luckily she had an availability the next morning and in two hours my car bumper looked new again! Her prices are much cheaper than my insurance would be making a claim. Quality SSR was professional, friendly, and easy to deal with. Hopefully I won't have any future damage to my car but if I do QSSR will be the first place I return. Thank you Kelli!