I've been having trouble trying to get a hold of somebody that will help me. I bought a maintenance…read moreplan last year and I'm trying to update it. I have reached out by phone, text and chat. I even did a store visit and no one has helped me update. I've been promised a callback back and it has been over a week bordering on two since I started reaching out to them. Horrible customer service.

Unresponsive, unless you are ready to buy right now right this second service is terrible. Think…read morethe name is Nicola but could t tell because it sounded like he was eating while leaving a message.

I had an older motorcycle that I dropped off. It had set awhile and needed some carb work and some…read moreother items done. Well $700+ later I drive away. I get home, park it and had to leave town for two weeks. Came back fired it up and only runs when the choke is on. It just dies when throttle is used. I called BucketHeads and they said to bring it in. I explained I can't drive it and have not trailer, hence the fact that I had to pay for it to be towed by them the first time. They just said to bring it in and left me to figure out how to get it in. They kept telling me they spent way more time on my motor cycle then they were billing me for, but what good is that if it doesn't run. I would recommend going else were. They are very nice, but what good is that. The motorcycle is in the same shape as before, except i have a new battery. Update: I just spoke with them again and they are going to pickup the bike. I will report how it turns out. It is looking up though. Sorry for the late update. Bucketheads did come and get my motorcycle and they have it running like a charm. They stood by thier work and fixed th issue. They have won my business.

Mike and Steve over at Lone Star were Fantastic (and patient) ! I had a number if issues, they…read moretook the time to explain what the problem was and how they were able to solve each item. I would emphatically recommend them to anyone !

Purchased 2 bikes from them over the past 5 years, easy to do business with . If you are clear and…read moreupfront with them and are ready willing and able to buy , ask for the deal your want yes or no ...straight up business dealings. A+

Hello, I purchased a 24 Kawasaki mule from universal city in January of 24. I recently had a…read morefailure on the buggy and took it back to universal city for repairs. The team diagnosed the problem and fixed it very promptly. Jeff called to update me on what was going on and Ki delivered the buggy back to our ranch shortly afterwards. This is a great example of how businesses should be done but seldom is. I want to say a big thank you to everyone at Universal City Kawasaki and a special thanks to Ki for going above and beyond.

This dude deserves a 5 star rating cause he does such bad*ss work. I called him around 11 am and…read moreasked if he would look a my pump on my boat and he said he usually doesn't work on boats but he would take a look at it and I'm SOOOO glad he did. I had the boat there around noon and by 6 pm he had it done. Pros: Great pricing Awesome work Over and beyond to fix the problem Really nice guys. Cons. None.

To start off I've never left a review for a company before but my experience with this shop was…read morecompletely horrendous. Took my 09 CBR 1000rr in to Black Widow to get a full service done, a new set of fairings put on and a new headlight assembly put in. Was told that it would be over 1k to do which seemed a little high to me but I was fine with seeing as they had good reviews and everything. Took almost 6 months for me to get my bike out of the shop. When I finally did get the call that it was done, I went up there to pick it up. I go back to check out my bike and noticed my passenger seat was missing, passenger seat lock missing, passenger seat strap missing, spools were missing, battery charger that I had left for them to use (said they didn't have one) was missing, fairings not lined up to each other, and the bike was just filthy with dirt and dust all over it. My bike seemed like it was basically parted out. I told Jon Keller, the owner of this place, all the stuff that was missing and his response was "oh that's you brought it to us". What a load of crock that was. My bike was perfectly fine when I had brought it in with no issues just wanted a service and a few things done to it. So he goes to start my bike up and it wouldn't start because the battery was dead. When I brought it in it had a brand new lithium battery in it, hence why I left them a battery charger. So he jumps it with his home made battery charger, since mine was stolen, and it starts up. Almost immediately it starts to overheat. Hmm that's weird because I had brought it in to get serviced and It's never overheated on me before. Jon Keller begins to put engine coolant in my bike and it just pours out the bottom of my bike onto the shop floor. Come to find out the drain plug to my engine coolant WAS MISSING!! Wtf. So there was ZERO coolant in my bike! I had brought this bike in to get serviced! Jon Keller STILL charged me $1200!!!! I only paid it to get my bike out and back to my house before anything else happened to it. Be very careful of this place.

Artisan paint and body is second to none! My wife's Lexus GX 460 was rear ended about a month ego…read moreand sustained significant damage. I researched various collision centers, however, The first impression and service I received at Artisan was truly fantastic, Luanda and Stephany were true professionals and extremely courteous. They assisted me every step of the way in dealing with the insurance company and the rental company, additionally they kept me informed during the whole repair process. Is extremely rear that you find business that truly care about the customer but you will find this rear attribute with the team at Artisan. If you are looking for a collision center that puts quality and pride in their work look no further. Thank you Artisan my GX looks brand new.

Rene and his team did a superb job in bringing life into my wife's 8 year old car. The roof was…read moreseverely weather beaten and was rusting as a result. The Artisan team was able to repair, match, and blend new paint with the old perfectly. The car looks new again! Communication was great, and Rene and his team exceeded our expectations. If you want the job done right the first time, go see Rene and his team at Artisan Paint and Body.

This place is the best I've delt for hydro dipped parts. I've got pretty much my whole interior…read moreparts dipped and they came out amazing.

Awesome work, had some engine covers dipped, they look great, these people are top notch. Fast turn…read morearound, more than fair price. The parts came out better than expected. Customer service was great from drop off to pick up.

needed a tow after my oil pan cracked on my motorcycle. as always monkey business towing saved the…read moreday. Reasonable prices and friendly drivers.

Awesome service! I had an unexpected issue with my vehicle that made it not possible to drive, and…read morebecause of that I needed a tow to get the vehicle serviced. Monkey Business answered my yelp inquiry seemingly seconds after I placed it with a quote of $90. Comparatively, other companies were quoting me $140-$180. In these times, prices matter and this company did an incredible job transporting me and my vehicle. Will be referring to friends, co-workers and family.

This shop is great! The same goes for the owner, his son, and employees. I have been here multiple…read moretimes and every single time they have had what I was looking for when the bigger shops either didn't, or were nearly double the price for the same exact item. If you have not stopped in, do yourself a favor and check them out. I guarantee you won't regret it!

From the owner: We specialize in Repairs motorcycle, welders, generators, certified tech…read more call us 830 340 2500

Had to replace my tire before a road trip back home to Alice Tx & the service was nothing less than…read morePerfect!!! Aiden was amazing and understood how important it was for me to be on the road as soon as possible!!! This is my favorite location in all the many years of using Discount Tire, this location has perfected customer service!!! Great Job Team!!!!

Discount Tire stores can be hit or miss on the customer service side. You might get a friendly,…read moreknowledgeable associate who's genuinely happy to help or someone who is the complete opposite. Unfortunately, this location has been inconsistent. On one visit, the technicians installed the wrong size tire on my car. I only realized something was wrong when my vehicle's sensors alerted me. When I returned to have it addressed, the associate I spoke with was dismissive and unhelpful. On another occasion, however, the service was much better. The associate was friendly, professional, and pleasant to work with. Overall, the customer service feels like a Jekyll and Hyde experience. You never quite know what you're going to get. That said, I do appreciate the quality of the tires and the services (tire rotation, etc.) that come with them.