These kids need to tear themselves away from their conversations to help customers. I went in to buy a helmet. I was the only one in he store. Not one of the three kids working there even approached me to see if they could help me. I needed help for sure, there are many helmets in there. I looked at them all then finally gave up and left, I finally got a "have a nice day" from one of them but if this was my store I'd fire them all. Now yo go find a helmet, read more

Always helpful people. I haven't been to the Texas store yet. I've only been to the Gilroy store in California. Always got what I wanted. They sometimes throw a fun bike night also. good stock on hand, nice folks. read more

I can't stress this enough. Speak. With. David. For. All. Your. Needs. This man is a walking encyclopedia. He is extremely knowledgeable! And that's not even what makes him so great! He's a true asset to this location because of his WILLINGNESS to be of assistance. It's almost too good to be true to have someone so extremely knowledgeable AND wants to share that information. He helps you make educated purchases. You're not just buying something for the name brand - you're buying something meant for you that will be durable and an investment. I really enjoy when David is in the store because of his knowledge and desire to help. I know I'm speaking very highly of David, but honestly everyone here is really great. Friendly & helpful - I just recognize that David takes it to the next level. Cycle gear is the place to go for your motorcycle needs! read more

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Off the charts great service with these guys! All the sales guys and the manager have always made us feel us feel like family! Thanks guys!

David was able to squeeze me in for a Sena warranty replacement so I was back up and running to use my helmet for work. I don't go in much but everytime I do, David and other workers step up to the plate and knock it out of the park every time! read more

Get yer motor running Head out on the highway! Lookin' for adventure... This place will get you outfitted for your next motorcycle rally! They have all the safety gear that still looks tough and cool. They sell things like specialized motorcycle jackets that have extra padding on the elbows and shoulders. If you eat asphalt, the pads on here will do most of the work. The helmet selection here is great! They lean towards the more professional, more serious helmets that are for people who are going to be doing highway riding instead of something like small helmets. Some of the helmets even have bluetooth equipment built in. They have leatherware that will protect your hide as well. This is the best place to go in town for motorcycle clothing! They sell accessories to help you chain up or tune up your motorcycle. They sell tires- I've never thought about all the different sizes and styles of tires, but they've got a whole lot of different ones. When speaking with the staff, they seemed to really know what they were talking about. They were friendly and made good recommendations on helmets. They have a return policy that let us try things out and take back that didn't work. They've got a bunch of motorcycle gear that isn't all necessarily stamped with motorcycle brand names on it. More low-key. read more

James. Hands down the best employee at the establishment. Super knowledgeable on motorcycles and will keep you updated on any deals going on the store. Give this man a bigger commission rate please. 5% PLEASE. Also in terms of the entire store and it's employees, they are all incredibly friendly and love their job. You don't work there unless you really love what you do. They also won't shove product down your throat or upsale you out the ass unlike their competitor. Please go here. Anything they don't have they can ship and is 100% worth the wait. They call you once it arrives! read more

Cycle Gear - Road 6 rear tire. - Motorcycle Gear Near Me - San Antonio, Texas

Guys hear were very nice and knowledgeable. I was looking for a replacement helmet and they got just what i needed. Mgr. was very freindly as well as the clerks. Prices very reasonable and nice selection of goods. Stop by and check them out. read more

The crew at cycle gear will set you up with anything you need. Every time I go inside, looking for anything, I always get that personalized experience. I love this place. read more

David is extremely helpful. My boyfriend is looking for his first helmet and David is extremely knowledgeable and attentive. 10/10 recommend. Thank you David! read more

Great bunch of guys. Very knowledgeable and sociable. Every time I have a question they got the answers. I'm thankful there's a cycle gear in Texas, SAN ANTONIO. read more

I knew there was a reason I hadn't been in this place in about five years, even though it's pretty close to my house. I went in and bought about $200 worth of stuff, a seat cushion and a handlebar mounting system for an iPhone. The guy I dealt with there was great, very accommodating, helpful and hands on. I got the mount on and rode home, it worked great. Once home it was one of those things-- I moved the clamp over to a more comfortable position and sure enough, the oddball socket head screw holding it together dropped out and rolled god knows where (I gave up after looking for an hour). So I call back and plead my case to the guy on the phone. I just bought $80 worth of stuff I can't use (special locking phone case: $30. Special handlebar mount for locking case: $50) out of a total purchase of $200. Is there any way they could hook me up with the screw out of another kit, or at least give me the specs of the screw so I can fix it? "We don't sell those separately and I don't know what size it is." It was a different guy from who sold it to me, and this one couldn't get off the phone fast enough. Couldn't care less my $80 in purchases was useless, but he'd be happy to remedy the situation by selling me another $50 clamp. Also he offered some advise. "Home Depot has screws look there." Maybe what this kid doesn't realize is I'm an old biker, and honestly I "need" about zero of what's on sale here; everything in this store can be bought more cheaply online, and 97% of what's on sale is superfluous to the equipment you actually need as a biker anyhow. I understand not wanting to tear into new inventory willy nilly, but it seemed like something easy enough he could get swapped out with his own vendor next time they come. Shit happens. I'm not keen on using a non-oem screw (the one that came with the clamp is not a standard machine screw, it's a deep socket hex head) to hold this clamp on my bike since it will be holding my cellphone too, and my phone most likely won't survive a clamp failure at highway speeds. Ah well, my problem I guess. They got my $80. But I'm fairly sure it's going to be at least another five years before I go back in this place again. read more

The salesmen here were very nice and knowledgeable about all the products in the store. Grey customer service overall

I've had the pleasure of spending money at multiple Cycle Gear stores and never once had a bad experience. I can't, however give much of a review of the website since I shop from one of their competitors. There's something comforting about being able to get your hands on the gear you're checking out. It's unfortunate that this particular store is a bit smaller than some of the CG shops I've been to but it satisfies the physical needs to inspect your potentially new equipment. Regardless of it's size compared to other, larger, CG shops, this particular store does have a bit of merchandise to offer. From 2 piece leathers, full race suits, MX gear, casual apparel and aftermarket accessories, there's definitely enough to keep you looking and eventually spending your hard-earned cash. I'm looking forward to getting my tires replaced, which, as some of you know, can be a pricey ordeal. They're offering $20 installation for store bought tires and $30 for non - considerably cheaper than any shop around this area. The sales are pretty impressive as well. I was able to pick up a helmet for $70 less than what's advertised in other cycle shops. I haven't explored price matching, but what's the point if some of their prices are lower than most? Shipping fees? What's that? I would like to see a greater assortment of gear on the MX side of the house, as well as a few more Icon brand and Alpinestars brand items on the shelves. In any case, I'm looking forward to many more visits and would recommend a visit to anyone. read more

Cycle Gear - Tires mounted or cheap! - Motorcycle Gear Near Me - San Antonio, Texas

Sales team caters to weekend warriors and waxers it knows will buy a boatload of crap they don't need. I assume they work on commission. Was tailed through the store on multiple visits. Guess I must look like a shoplifter, but I just want to check the clearance racks and buy some oil. read more

Reasonable selection and helpful, knowledgeable staff. Prices reasonably competitive. Routinely shop there.

All the guys at cycle Gear are amazing ! Their knowledge about motorcycles is so so so valuable and important. David and Louie and all the guys are such nice guys and open to help with whatever unique situation your currently dealing with in regards to your bike. They generally have brake pads, tires, etc. in stock. I bring in my wheels and they will R&R the tires and balance them and I get them back the SAME day. Also they are open 7 days a week !!! Thank you to ALL of the guys at San Antonio cycle gear for all the help and knowledge you have giving to me over the years. David Bryant read more

Used to be an avid cycle gear customer.... They have lost me which probably doesn't matter to them but standing by your customers is what I look for in a company. I purchased a mirror at this San Antonio location for my bike. Nothing crazy expensive.... Just a $20 Acerbis Handlebar mirror. Upon purchase the salesman assured me that I would be able to try it out and if it didn't work bring it back and no problems. He even said "dude we can even open stuff here and try it out before you buy to confirm it fits." I was stoked so bought the one I liked thinking it would work for me. Unfortunately it wouldn't stay up in its spot on the bike at all. I'm temporarily here for my retraining school and needed a mirror for my commuter. The military put me up in a hotel and they clean my room every 2 days. The mirror comes packaged in a square piece of cardboard and a cellophane wrap around it. (Therefore the wrapping would immediately be destroyed upon opening.) I kept everything in the package to include the sticker, instructions, 3 screws, the mounting piece, the mirror itself, and the receipt and unfortunately the very detailed housekeeping lady took the piece of cardboard behind the package and assumed it was trash. Never rode it outside, only tested in the hotel room. 2 days later I come pick up another purchase to return this mirror in perfect condition that I didn't get to use minus the piece of cardboard and I am met with because it's not in its original packaging it cannot be returned. I said "everything is here minus the cardboard backdrop." Even neatly tucked in a plastic baggy to show its brand new and unused. Guy at the desk goes to ask his manager and returns with a no. Bummed, I go to my truck and before I pull off I want to go back in to ask for clarification that "if I somehow find this square piece of plain cardboard then you can take it back?" Goes back to ask the manager and comes back with a yes. Now I know I'm never getting this piece of cardboard. But the manager wouldn't even come out to look and see what I'm trying to return. It's not a multi hundred or thousand dollar purchase I used, thrashed and am now trying to return. It's a brand new $20 mirror. Minus a piece of cardboard. I have seen multiple stores restock items in baggies or even nothing but put a price tag on it. Not a huge deal however I can't even get a consideration or store credit or anything for a place I frequently purchase with a huge smile on my face. They have lost me as a customer and this location needs to put priorities in check or at least attempt to rectify the situation. read more

PEACHES!!! That's all you need to say when you walk into Cycle Gear. I promise you....you will get the best service ever!!! My husband and I decided we needed new helmets. First we stopped by the Harley dealership we frequent (and bought our original helmets from) what I realized is you are helped by very nice sales girls who don't ride and don't really know a lot about helmet fit. We then stopped by Renegade on Bandera Rd. The guy couldn't even bring himself out from around the counter. We walked into Cycle Gear and Peaches offered to assist us. WOW! Not only is Peaches beyond knowledgeable about all the products and brands he sells but he rides. That makes a big difference. We were there so long, trying on different helmets that the shop closed. They close at 7:00pm. Granted we arrived at 6 and had to wait while other folks were being helped. Peaches stayed with us, I never felt rushed, and he helped us find the perfect size and style for the type of riding we do. I'm extremely happy with my new SHOEI Neotec II helmet. Can't wait to wear it on my next ride. AMAZING!! read more

I seen some rough ratings on here but this place was great. The staff were great. I came in to get my tires mounted for a great price. Beats paying for that Harley Davidson name by a mile. Took no time to get them done. Got a bad ass helmet also for a really good price. Also thanks for the military/Veteran discount. Will Return! read more

Very very very awesome people went for my first time to get my first helmet Friday and they are very helpful and very nice and very friendly awesome staff and cool things to buy. Will be going there for all my motorcycle gear and needs. David was the one that help me and assistances me and helped me with my first purchase!!! Thank you to the staff read more

This place is amazing. I will be coming back again. I bought a helmet and didn't test the internal Bluetooth before I left the store, I got home and the Bluetooth system did not work. I went back and it wasn't an issue at all, they were able to swap for a different helmet and I was on my way. read more

SHOP ELSEWHERE. Your life and safety are not worth the few bucks you will save by shopping here. The majority of the products they offer are made in Pakistan(or worse) and are absolute garbage. Bilt, Trackside, etc, etc. An example of this cheap quality "cycle gear exclusive product" costs the company $16.50, they then sell this helmet for $199.99. I am not exagerrating these figures. Other companies use molds to make their helmets, these molds are good for so many thousand casts. After their lifespan for quality is up, these molds are sold or given to companies like CG. They then use them for their helmets. These molds may be off causing helmets to be uneven and/or unsafe. Low cost, maximum profit. The staff want to do nothing but squeeze every dime out of you they can. I should know, I used to work there. They are given sales goals per hour they are on the clock. You will get good prices on Shoei, AGV, ARAI helmets, but no less than any other major retailer. Order from somewhere like Revzilla. Their tire change prices are very low, but the turn around time depends entirely on the managers mood. The manager is a whole other story as well. He has quoted people as much as 48hours, TO PUT A TIRE ON. There are multiple other places in town that will do it for a bit more while you wait. I really cannot say enough bad things about this place. The last manager left the company because of the direction they were headed(gear quality, etc, etc.) I apologize if this review is all over the place, I have so much to say. Buyer beware! read more

I'm not sure why these guys have such a low rating on yelp, but they have 4.5 stars with almost 300 reviews on google. I came in one night with my husband to look at their gear. Everyone in the store was incredibly helpful, especially peaches. We bought some things, and I'm still happy with everything. This is my go to when it comes to any gear for motocross. read more

Always a pleasure buying gear or parts here. The morning workers are the friendliest and most helpful. Best prices you're going to find with a good selection. read more

I'm a new rider. Stopped in to get all fitted out with gear. Helmet, boots, gloves, etc.. Nice guys and very helpful. They gave me plenty of options with various price ranges. They had a nice selection to choose from and good discounted offers. I would recommend them to friends. read more

Cycle Gear - Got a great deal on these boots! - Motorcycle Gear Near Me - San Antonio, Texas

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I've purchased my helmet, gloves and boots at this location and have nothing but praise for this crew. The salesman even stayed well after his shift to change out my visor and make sure I was happy with it. Re: icon airflite read more

Walked around for 15 minutes and no one even spoke to me. Three employees and one customer in the store. Too bad, I was in the market for some race leather for my daughter and myself. $$$$$$ read more

Unfortunate that I have to write a negative review for this location based on an experience with a website/catalog order but I feel I have no other avenue to complain. Without giving you the complaints life story I will just say that from the 1800# to corporate customer service in not a priority. In fact I would go so far as to say that the company is trying to antaganize me more...they actually charged me again instead of crediting my account on an order they never shipped! read more

Just moved back home after 21 years of military service. I have been stationed all over the U.S. and shopped at more than my fair share of motorcycle gear stores and I will say that the customer service here was great. All the employees were helpful and talking to everyone that came in the store. I have been there several times and in my experiences they have not tried to up-sale me or rip me off. They always give their honest opinion from a fellow riders perspective, rather then a salesman perspective. Great place to stop in and drop some cash. read more

Mounted and balanced tires for a good price. Great place to try on gear before you buy. They also match prices with those found on big internet websites and you get the stuff right here right now. read more

They have a great selection for gear, accessories, parts, etc. I bought a Bilt Explorer helmet and a jacket, the prices were reasonable but the employees seem to have some kind of resentment to the customers, THEY ARE NOT NICE. read more

I was already going to give a bad review based on the fact that every single employee in the store when I went in to get the $200 tire that I bought mounted was about as apathetic and disinterested in helping customers as Wal Mart, but having ridden home on the tire they mounted, I have a much better reason to get a bad review. They mounted and balanced my tire and after riding home on it discovered it had EIGHTEEN POUNDS of air in it, less than half the required pressure. Dangerously low, and I'm lucky I didn't get on the highway. I'll be bending the managers ear about it in the morning, but in the meantime, if you're looking for good customer service, or competent tire mounting, go elsewhere. read more

NO STARS, Cycle Gear San Antonio is the WORST store I have ever dealt with, they do not honor manufacture warranties, they only honor their own. Bought ICON Helmet not even 2 months old visor broke flew off, They said they only have a 30 warranty and you have to bring in the visor...This is the 3rd bad experience I have had with them. DO NOT SPEND YOUR MONEY THERE!!! read more

Ok for the most part but be careful with the firmest. I bought a helmet for $500. The sales rep had me try some on and then held the helmet with her hands while telling me to turn my heat side to side in the helmet up/down etc. I told her it was really tight. Like literally I told her it would pull up my eyelids when I took it off. She said it had to be tight though and it would break in. I didn't really like the eyelid thing though so I bought a neotech. It's a helmet where the whole face not just the face shield lifts up. I picked it this way I can put it on/off with the face raised and it wouldn't be as bad as pulling up my top eyelids lol. Anyhow it didn't break in as well so I went back and she sold me some new helmet pads that are thinner to replace the originals. $90. I bought them and that didn't work either. When I ride anytime past like 30minutes I star getting sharp pains within my head in different places like it's cutting off circulation and my face is red/purple when I take it off. They're allowing me to return the extra pads but nothing can be done with the helmet even though I feel I was mis-fitted for it. Mattresses as an example have a 30day comfort guarantee where you can change it out if it's uncomfortable but you have to sleep on it 30 nights to give it time to break in. Cycle gear should consider doing something similar. I feel like I'm pretty much just out $500 after spending close to 2k in that store buying all my gear for my first bike. read more

Not worth even one star. Interrupted the sales clerk f-bomb conversation to ask the location of something in the very overcrowded (not with people) store. Spent 30 minutes digging through the merchandise. No one ever asked if I needed help. GO ELSEWHERE if you want your patronage to be appreciated. I suggest Revzilla. read more