Great customer service, readily available and knowledgeable employees. Good selection of product…read moreand not overwhelming.

I came in mid day with a coconut soda in hand and a backpack full of engine parts in need of bolts…read more Right off the bad an elderly man behind the counter starts telling me off for having a backpack, telling me I can't have it in the store. Now I understand the rule, but I'm clearly here to buy some bolts and I've got the means to pay. The whole store is empty and I'll need someone with me anyway to find the right bolts! But like some autist this old bugger just tries to tell me to leave the pack, with the parts, out side?! Buddy I'm here to get matching bolts!

I have an older home and was having a difficult time finding some old style hinges for my kitchen…read moreremodeling project. After searching relentlessly online and in all the huge home improvement stores I decided to stop by Johnson's and just see what they had, they ended up having the hinges and everything I needed at a great price and the staff are super friendly and knowledgeable. I had ordered so many hardware parts online that didn't fit and wasted so much time and money going all over the Inland Empire and even OC looking for these parts. I couldn't believe the little hardware store in my town ended up having them the whole time. I felt pretty stupid for not visiting here first but now I know to just skip all the run around and come here. Since then I've become a regular at this store. Most smaller mom & pop type stores have way higher prices than the big box stores but not here, the prices are good and I always find what I'm looking for. I totally wanted to give 5 stars but I had to take off one star for the parking situation, it's parallel street parking only. If it's a busy time of day then there is no parking close by and I have to either skip it and come back later or park way down or across the street. I've also gotten trapped in a space with idiots parking too close in front and behind me. Besides the parking deal everything else here is 5 stars. I'm a biggie on customer service and this place blows all others out of the water. They're great.

Great place great service. I was looking for some nuts at Home Depot and they didn't have the right…read moresize Johnson had the right size and several different types. Then I walk in there and I see that they have all these rubs and marinades sauces and I'm like a kid in a candy store and I buy a bunch of rubs because I smoke a lot of meat and fishand my turkey for Thanksgiving. This place was awesome.

The employees are as very helpful in finding whatever I need, whether it is a certain screw, bolt…read morepaint, and even stuff for my smoker.

I'll admit that I don't understand exactly how this little hardware store is both Ace and K & L. It…read morehas a big box name with a mom and pop feel. Employees don't feel "corporately trained"... in a good way. Surprising how much they fit into a relatively small space! I took a lot of pics for reference or I'd be here all day describing the variety. Favorite unique offerings include: - Bins of loose nails and screws that are so visually satisfying to look at! - Ability to make new car keys. - Old timey lanterns with oil and everything next to jam jars and such for canning. - Local sketch art on the walls as decor. - A vintage (in a not-on-purpose way) 7Up vending machine.

The reason I gave Cooley Hardware 5 stars is because on Yelp the store looked like an old school…read morehardware store including auto fasteners and hard to find springs. But I'm sorry to say Cooley Hardware is permanently closed. I really hope I'm wrong because I want to check this store out.

I think they're out of business. I've been by there several times looking for their great service,…read moreand the door was not open since I was in the area I went to????? I m not in liberty to say, but another hardware store close in the area where I was told that they had purchased a lot of their products and I found everything I needed, but I do miss that personal touch the old store have I don't live in the area anymore but whenever I need something I look for that store maybe one day I will be surprised. I am rated the store, a 100 when open

Incredible selection in service old school style customerservice in fact, the big box Home Depot's…read moreand Lowe's don't have anything on this place.

Sadly shelves still bare. Went in for a couple of items but found row after row of empty shelves…read more Staff used to be great but have stopped making excuses and have a really bad attitude. I used to shop here 2-3 times a month but it is no longer worth going as it is often a waste of time. Saddest review I have ever written. Amazon and big box stores here I come.

I had to redo my restroom and bought a vanity that was missing screws. I went to Home Depot and no…read moreone was available to help me. I decided that after 10 minutes I'd go to Ace. Once I showed upa gentleman came up to me and greeted me. I explain my situation and showed him the directions. He went to 6 different drawers and matched the parts I needed. He was attentive and friendly. Best experience I've had.

I gave them three stars because this place is a hit and miss sometimes sometimes you can go and get…read morevery good service and the staff working are very helpful but other times you go they can be extremely unhelpful or no one really available for questions. They typically have what I need at the store when it's not available at places like Home Depot so they have a pretty decent selection. The value of the items are pretty standard price or it can be expensive because they have items that you really can't find it at the major stores. overall, it's not a horrible place to shop, but it wouldn't be my first pick

I always try and support Ace over the big box store. Yesterday I wanted some advice on a…read moremodification on my bike. My saddle bags were scraping against my rear tire. Adam, a Supervisor came outside where my bike was and made a suggestion to remedy my situation. You can't put a price on that type of customer service. Thank you Adam!

El otro día cuando estaba en la tienda ocupaba un poco de ayuda encontrando unos tornillos para…read moreremplazar unos que tenía ya malos. La Cynthia Rocha me ayudó muy rápido en encontrar los tornillos que ocupaba.

Sadly I need to say what happened. I have two homes in…read morecrestline. Spent lots of money at this location always on it. Now the bad news this last go around I spent $ 1,200.00 on some major repairs on one of my homes. They are big on just buy this or that bring it back if you don't need it. Anyways I had 3-4 things to bring back. Turned into a big hassle and I had purchased them over a week while I was up there. They gave me cash on two smaller items. Would not give me back on two items cash said the register will only process them as gift cards " what the heck " I have major brain surgery during which I had a stroke. I over the years Lost more cards than I have used. They could not explain it to me on common sense level only that once the register does that they can't reverse it. I was not happy I mean we are talking about $ 76.00. They said they would go get the manager and of course the manager was busy. They need to tell people oh just bring it back for a refund oh by the way it might be in the form of a gift card which when the person loses it to bad. I am stopping down the hill the next week at Home Depot first such a shame I can't buy and support crestline businesses. The tab probably will be around $ 500.00 this next time. Shame shame shame :(

The Ace garden center used to be my happy place. I love to garden and have purchased many plants,…read moresoil, garden lights and pots there. But today they made it impossible to park in front or in back of the garden center. At 3pm I went to the garden center because I needed about 5-6 plants. I need to park close to load them in my car. But they had a food truck blocking the 3 front lanes and then cones blocking the 3 spots in the back. I asked if they were open and they said yes but suggested I park across the street. Well I am over 60 years old and carrying 5-6 plants across the street was not appealing to me. I would think they would leave parking open for shoppers. I am going to try the garden center in Rim tomorrow as I heard they cater to full time residents and they have convenient parking. It's a bummer that some businesses don't make it convenient to shop at their stores.

ill admit this place has literally every nut/bolt/spacer/rope/chain/material/electrical…read more.... basically anything you could ever imagine. i love this place...... but i despise some of the staff. if you ever come in and actually need help, do yourself a favor and look for the older 50+ white dudes

This place has everything! I needed a replacement switch for my 39 year old table saw, they had…read morethem in stock. But the always have everything.