I first went there because my internet search for a faucet stem said they were the only ones within…read more50 miles that had it in stock. A very nice store clerk steered me in the right direction. What a great selection I found. Not just the part I wanted, but so much more. I went back yesterday hoping to find a stem extension that I could not find anywhere on the internet. I approached a clerk and asked, and he took me right to it. I explained that the replacement kit I purchased on line did not fit quite the same as the one I am replacing. He told me of its compatibility with another more "readily available" line of faucets. He seemed to know a lot about plumbing. It turns out he is the owner. He and everyone I have dealt with there are very approachable, helpful, and knowledgeable. This is now my go to store for all my DIY projects. Their selection is remarkable and the staff just seem to enjoy their job. It is 20 miles from home, but it is exactly what needs to be. In a time of online ordering and tracking numbers, it is great to go to a place with fair prices, great selection, and impeccable service!!

They have a very friendly staff and are willing to assist you with all of your concerns. Along with…read morea close neighborhood vibe.

It's getting hard to support your local independent retailer these days. I went in looking for a…read moresimple sprinkler and they were from $23-$60. I went over to Walmart and found exactly what I needed for seven dollars. I know some people complain that Walmart puts too many independent retailers out of business, but there certainly a need for Walmart in our local communities when prices are so far apart.

Great place great service. I was looking for some nuts at Home Depot and they didn't have the right…read moresize Johnson had the right size and several different types. Then I walk in there and I see that they have all these rubs and marinades sauces and I'm like a kid in a candy store and I buy a bunch of rubs because I smoke a lot of meat and fishand my turkey for Thanksgiving. This place was awesome.

Sadly I need to say what happened. I have two homes in…read morecrestline. Spent lots of money at this location always on it. Now the bad news this last go around I spent $ 1,200.00 on some major repairs on one of my homes. They are big on just buy this or that bring it back if you don't need it. Anyways I had 3-4 things to bring back. Turned into a big hassle and I had purchased them over a week while I was up there. They gave me cash on two smaller items. Would not give me back on two items cash said the register will only process them as gift cards " what the heck " I have major brain surgery during which I had a stroke. I over the years Lost more cards than I have used. They could not explain it to me on common sense level only that once the register does that they can't reverse it. I was not happy I mean we are talking about $ 76.00. They said they would go get the manager and of course the manager was busy. They need to tell people oh just bring it back for a refund oh by the way it might be in the form of a gift card which when the person loses it to bad. I am stopping down the hill the next week at Home Depot first such a shame I can't buy and support crestline businesses. The tab probably will be around $ 500.00 this next time. Shame shame shame :(

This store is a godsend for supplies. My issue regards a female clerk (early 40's, blue eyes,…read morestraight black dyed? hair) that has a crappy attitude and gossips sarcastically with her coworkers about me or something I might have needed. She commented in *front of me* to her coworker about me needing "too much" change when I asked for it. Another time, she complained to her coworker about me saying 'thank you' too soon while she asked about making a donation during payment, again right in front of me. She also seems disgruntled when I ask where an item is. She is unpleasant all around to deal with and makes me dread having to get something here.

I don't ever rarely leave reviews but I have too. This is the most unprofessional Home Depot I…read morehave ever experienced. I had placed an order for curbside pickup and 6:00pm is the last calls for pick up but they close at 10 since I came at 6:00pm on the dot not knowing this, I went inside. Upon approaching the pickup line I waited in line to be helped and eventually as I'm being helped by Mario the assistant manager he walked away and said he'll be back with my items.. he comes back almost 40 minutes later and helps another customer and realizes he didn't finish helping me and asks another employee to help me, so unprofessional. Not only is the service terrible the location is ghetto, someone broke my window and didn't leave a note or anything, karma will get them it's just annoying.

This 5 star review is deserved alone because of a unique employee named Yanique…read more She was incredibly helpful and made me appreciate the San Bernardino Home Depot even more. I hope management gives her proper recognition

I almost always come away happy. Great selection, most products work well for the job and the…read moreprices are good. It can be a little hard getting help but it is more fun to troll each isle anyway. I don't ever recall a negative experience with the store and very few with products. Lance G

I purchased a predator 5000 watt generator in june of 2025 i dis not need to use it till last night…read moreI purchased this for the remote start and that its not supposed to be as loud. Well I pull it out last night to use it and the batter for the remote start is dead. I called there technical support they do not have any batteries for the generator. So buying it for the remote start is pointless. She didnt know if it was out of stock or thwy dont carry the battery. They could not refer me to a place to get one or any help whatsoever. I paid 1000 for this remote start generator and I have to do it manually.

Very good service. Manager Erika helped me find the products I was looking for. Accommodating sales…read morestaff, clean and organized set up displays with aisles clearly labeled . Good deal on sale items!! Happy with tools I purchased here.

Horrible service, asked a simple question and the white old lady on morning shift was talking to me…read morelike a smart ass. This is why I never shop at these bum tool shops

Absolutely terrible customer service. I came in ready to buy a refrigerator that was stored on the…read moretop rack, but I couldn't even get someone to bring it down. I asked six different employees for help. Every one of them said they would call someone, yet no one ever showed up. After waiting for over an hour, I went back to ask again, and one of the same employees told me the person who was supposed to help was on lunch. If that's true, why couldn't anyone else in the store help? There were plenty of employees walking around, but not one of them stepped up to assist. I wasted over an hour of my time and ended up leaving without making the purchase. It's unbelievable that a customer who's ready to spend money can't get basic assistance. This level of customer service is unacceptable, and I won't be returning to this location unless they seriously improve how they treat customers.

Julian had such great customer service. He helped me pick out a deep freezer in the size I wanted…read moreand help me set up delivery. He was very attentive and even helped my mom with a shower question that was outside of his specialty. This is what great customer service is all about !

ONE OF THE BETTER LOCATIONS…read more By far, this location is probably the better location to go to if you had to. The amount of stock available is great! The workers I have encountered here multiple times are all very helpful. One my last visit, I had trouble finding the single item that was the main focus on my visit. Dave/ or was it David?,... who helped locate a Drill Hole Jig with accuracy under 20 seconds from the register to the exact spot. The item was hiding in plain sight.... But whoaaa was I thankful! It saved me some time! The tools here are all worth a try, especially of you are a DIY or have an expensive hobby that requires lots of tools. Thank you Harbor Freight!

This Habor freight tools location is way better than its sister locations in SB…read more This store is well maintained and the employees are super friendly and helpful. Store is always clean and stocked. Always has what we're looking for. Now, they can get pretty packed especially the parking lot. As they share the lot with an auto parts store and something right next door as well. Overall are go to for Habor Freight!

The customer service was outstanding and the selection is unbelievable!!! The value was amazing!…read more If you haven't visited these folks I strongly recommend you do! 5 stars!!

Brand new tools at very competitive prices. Worth checking this place periodically for really good…read moredeals! If you pay by cash and /or buy several items at once, you can also ask for an additional discount / bundle deal. I strongly recommend this place for anyone who likes power tools and/or associated accessories.