I first went there because my internet search for a faucet stem said they were the only ones within…read more50 miles that had it in stock. A very nice store clerk steered me in the right direction. What a great selection I found. Not just the part I wanted, but so much more. I went back yesterday hoping to find a stem extension that I could not find anywhere on the internet. I approached a clerk and asked, and he took me right to it. I explained that the replacement kit I purchased on line did not fit quite the same as the one I am replacing. He told me of its compatibility with another more "readily available" line of faucets. He seemed to know a lot about plumbing. It turns out he is the owner. He and everyone I have dealt with there are very approachable, helpful, and knowledgeable. This is now my go to store for all my DIY projects. Their selection is remarkable and the staff just seem to enjoy their job. It is 20 miles from home, but it is exactly what needs to be. In a time of online ordering and tracking numbers, it is great to go to a place with fair prices, great selection, and impeccable service!!

I'll admit that I don't understand exactly how this little hardware store is both Ace and K & L. It…read morehas a big box name with a mom and pop feel. Employees don't feel "corporately trained"... in a good way. Surprising how much they fit into a relatively small space! I took a lot of pics for reference or I'd be here all day describing the variety. Favorite unique offerings include: - Bins of loose nails and screws that are so visually satisfying to look at! - Ability to make new car keys. - Old timey lanterns with oil and everything next to jam jars and such for canning. - Local sketch art on the walls as decor. - A vintage (in a not-on-purpose way) 7Up vending machine.

It's getting hard to support your local independent retailer these days. I went in looking for a…read moresimple sprinkler and they were from $23-$60. I went over to Walmart and found exactly what I needed for seven dollars. I know some people complain that Walmart puts too many independent retailers out of business, but there certainly a need for Walmart in our local communities when prices are so far apart.

Great place great service. I was looking for some nuts at Home Depot and they didn't have the right…read moresize Johnson had the right size and several different types. Then I walk in there and I see that they have all these rubs and marinades sauces and I'm like a kid in a candy store and I buy a bunch of rubs because I smoke a lot of meat and fishand my turkey for Thanksgiving. This place was awesome.

Sadly I need to say what happened. I have two homes in…read morecrestline. Spent lots of money at this location always on it. Now the bad news this last go around I spent $ 1,200.00 on some major repairs on one of my homes. They are big on just buy this or that bring it back if you don't need it. Anyways I had 3-4 things to bring back. Turned into a big hassle and I had purchased them over a week while I was up there. They gave me cash on two smaller items. Would not give me back on two items cash said the register will only process them as gift cards " what the heck " I have major brain surgery during which I had a stroke. I over the years Lost more cards than I have used. They could not explain it to me on common sense level only that once the register does that they can't reverse it. I was not happy I mean we are talking about $ 76.00. They said they would go get the manager and of course the manager was busy. They need to tell people oh just bring it back for a refund oh by the way it might be in the form of a gift card which when the person loses it to bad. I am stopping down the hill the next week at Home Depot first such a shame I can't buy and support crestline businesses. The tab probably will be around $ 500.00 this next time. Shame shame shame :(

This store is a godsend for supplies. My issue regards a female clerk (early 40's, blue eyes,…read morestraight black dyed? hair) that has a crappy attitude and gossips sarcastically with her coworkers about me or something I might have needed. She commented in *front of me* to her coworker about me needing "too much" change when I asked for it. Another time, she complained to her coworker about me saying 'thank you' too soon while she asked about making a donation during payment, again right in front of me. She also seems disgruntled when I ask where an item is. She is unpleasant all around to deal with and makes me dread having to get something here.

I wanted to stop by here and leave a comment or give my feedback. I was there Sunday close to…read moreclosing Time I had a few questions about the flooring I needed Rachel was there and she was extremely helpful and her customer service was amazing. I'm taking my time to write this to show appreciation.

This 5 star review is deserved alone because of a unique employee named Yanique…read more She was incredibly helpful and made me appreciate the San Bernardino Home Depot even more. I hope management gives her proper recognition

I almost always come away happy. Great selection, most products work well for the job and the…read moreprices are good. It can be a little hard getting help but it is more fun to troll each isle anyway. I don't ever recall a negative experience with the store and very few with products. Lance G

Had a return of a drill press that was 1 month out of warranty but Jonathan, the manager, was very…read moreprofessional and helpful for full exchange. He is a really stand out guy. Great experience. Thank you Jonathan!

Horrible service, asked a simple question and the white old lady on morning shift was talking to me…read morelike a smart ass. This is why I never shop at these bum tool shops

Stopped by to pick up some tools. Warm welcome. Staff helpful and accommodating. Place clean and…read moreorganized. Good deals on lots of products. Even better with use of coupons. Plenty of selections, automative, plumbing, painting, carpentry and many others. Good placevfor one stop shopping.

Absolutely terrible customer service. I came in ready to buy a refrigerator that was stored on the…read moretop rack, but I couldn't even get someone to bring it down. I asked six different employees for help. Every one of them said they would call someone, yet no one ever showed up. After waiting for over an hour, I went back to ask again, and one of the same employees told me the person who was supposed to help was on lunch. If that's true, why couldn't anyone else in the store help? There were plenty of employees walking around, but not one of them stepped up to assist. I wasted over an hour of my time and ended up leaving without making the purchase. It's unbelievable that a customer who's ready to spend money can't get basic assistance. This level of customer service is unacceptable, and I won't be returning to this location unless they seriously improve how they treat customers.

I did a pick up order for an item I was having trouble locating at other Home Depot stores. This…read morestore was further away from me so I decided to order it online. To make sure they had it available. I got the email it was completed. I drove to pick it up once they tried to give me the item. It was completely the wrong one, I ordered a white door seal. They packed a dark brown door seal. It took them close to 8 mins to try to resolve my issue. Sadly they were unable too. If they didn't have the correct one they could have call and ask if I was ok to substitute or cancel my order to begin with. All they did was Cancel my order after I wasted my time to go into the store for nothing ..

ONE OF THE BETTER LOCATIONS…read more By far, this location is probably the better location to go to if you had to. The amount of stock available is great! The workers I have encountered here multiple times are all very helpful. One my last visit, I had trouble finding the single item that was the main focus on my visit. Dave/ or was it David?,... who helped locate a Drill Hole Jig with accuracy under 20 seconds from the register to the exact spot. The item was hiding in plain sight.... But whoaaa was I thankful! It saved me some time! The tools here are all worth a try, especially of you are a DIY or have an expensive hobby that requires lots of tools. Thank you Harbor Freight!

Harbor Freight Tools is for the do-it-yourself home maintenance owner. They have always offered…read moregreat value for electric tools, but you must understand, they are predominantly a low cost import provider. Not intended to meet the needs of the professional contractors that use their tools every day. The day- to- day grind for heavy equipment use will shorten the life of the Equipment and will greatly reduce the life span of the electric tools.

A Great place. They are very interactive and will answer all questions if they know the reply. If…read morenot they will find out. Everything they have is in great condition. Most of all their merchandise is brand new with some used items but that is in a separate section of the store. Their prices is great. Definitely get more bang for your buck. I strongly recommend checking them out. You will NOT be disappointed.

Brand new tools at very competitive prices. Worth checking this place periodically for really good…read moredeals! If you pay by cash and /or buy several items at once, you can also ask for an additional discount / bundle deal. I strongly recommend this place for anyone who likes power tools and/or associated accessories.