I first went there because my internet search for a faucet stem said they were the only ones within…read more50 miles that had it in stock. A very nice store clerk steered me in the right direction. What a great selection I found. Not just the part I wanted, but so much more. I went back yesterday hoping to find a stem extension that I could not find anywhere on the internet. I approached a clerk and asked, and he took me right to it. I explained that the replacement kit I purchased on line did not fit quite the same as the one I am replacing. He told me of its compatibility with another more "readily available" line of faucets. He seemed to know a lot about plumbing. It turns out he is the owner. He and everyone I have dealt with there are very approachable, helpful, and knowledgeable. This is now my go to store for all my DIY projects. Their selection is remarkable and the staff just seem to enjoy their job. It is 20 miles from home, but it is exactly what needs to be. In a time of online ordering and tracking numbers, it is great to go to a place with fair prices, great selection, and impeccable service!!

I'll admit that I don't understand exactly how this little hardware store is both Ace and K & L. It…read morehas a big box name with a mom and pop feel. Employees don't feel "corporately trained"... in a good way. Surprising how much they fit into a relatively small space! I took a lot of pics for reference or I'd be here all day describing the variety. Favorite unique offerings include: - Bins of loose nails and screws that are so visually satisfying to look at! - Ability to make new car keys. - Old timey lanterns with oil and everything next to jam jars and such for canning. - Local sketch art on the walls as decor. - A vintage (in a not-on-purpose way) 7Up vending machine.

I had to redo my restroom and bought a vanity that was missing screws. I went to Home Depot and no…read moreone was available to help me. I decided that after 10 minutes I'd go to Ace. Once I showed upa gentleman came up to me and greeted me. I explain my situation and showed him the directions. He went to 6 different drawers and matched the parts I needed. He was attentive and friendly. Best experience I've had.

forget home depot and lowes, no one is there to help you or has any knowledge of basic trades. ace…read morehardware has sales people who know the trades, great inventory and items you won't find elsewhere plus their pricing is way better than the big boxes and you can get in and out in minutes without a hassle. i love this store!

Great customer service, readily available and knowledgeable employees. Good selection of product…read moreand not overwhelming.

I went to this Ace today for the first time. A very kind and helpful employee by the name of…read moreMichael helped me right away. I got exactly what I was looking for and was out of the store in less than 5 minutes. This was SO appreciated after visiting so many places. I even got local bee pollen at the register. I specifically avoided the big box stores because of having to search for help and sometimes feeling like it's a nuisance to ask for their assistance. I'm so glad I came to this Ace and will definitely be back!

This is a great hardware and lumber store, has a small town feel with the big fat cat laying on the…read morecounter, I always find what I need and customer service is top notch. This young man Jonathan helped me out with a simple piece of shelving I needed, took me to the lumber yard found the exact Piece I needed, thanks again

We just moved here and found this little gem of a hardware store. The nicest most helpful people we…read morehave ever met! Thank you so much!!

I think they're out of business. I've been by there several times looking for their great service,…read moreand the door was not open since I was in the area I went to????? I m not in liberty to say, but another hardware store close in the area where I was told that they had purchased a lot of their products and I found everything I needed, but I do miss that personal touch the old store have I don't live in the area anymore but whenever I need something I look for that store maybe one day I will be surprised. I am rated the store, a 100 when open

if your looking for a fasteners like a bolt, nut, vehicle clip stop looking and get your assets…read moredown here! Not much more to say

I have aphasia so I'm unable to talk. I was in there this morning for sprinkler supplies. The…read moreolder lady who was working there was rude and she wouldn't get my military discount. I understand it's only 10% . I showed my ID and just made a face of why are you wasting my time. I usually have better service from the younger staff. But next time I see her I will walk out and take my business elsewhere.

I live close to the store so I shop here all the time. Unfortunately, the cashiers that are nice…read morehere. Don't work here anymore. Adrienne is flat out a liar and then rude as well. I went out of my way to buy six because it said by five get one free then I'm like OK. I just paid for all six and she started arguing with me and I'm like it's basic math 6×5 = 32 dollars tax that's what I got charged so I just flat out said she just tells you what she wants so that you'll go away I'm 56 years old so I don't want some 20 something not doing her job and ripping me off even if it's not my money. I'm actually buying for someone else but nowadays everyone's trying to save money and they don't need lousy cashiers who aren't making more by stealing from the rest of us so pay attention to your receipts and don't trust the cashier when she says you get the discount

It's getting hard to support your local independent retailer these days. I went in looking for a…read moresimple sprinkler and they were from $23-$60. I went over to Walmart and found exactly what I needed for seven dollars. I know some people complain that Walmart puts too many independent retailers out of business, but there certainly a need for Walmart in our local communities when prices are so far apart.

Great place great service. I was looking for some nuts at Home Depot and they didn't have the right…read moresize Johnson had the right size and several different types. Then I walk in there and I see that they have all these rubs and marinades sauces and I'm like a kid in a candy store and I buy a bunch of rubs because I smoke a lot of meat and fishand my turkey for Thanksgiving. This place was awesome.

Best service I ever had. Workers always say hi and if you need help they ask. Unlike ace hardware…read morestore on 5th street that never says hi and even say thank you when you purchase something. I am a veteran and I like service that is welcoming. Thank you

Best customer service hands down. Josh helped me unload two yards of gravel, was very kind and…read morepatient by not just dropping the gravel in my driveway. Josh actually shoveled the gravel from the work truck into the wheel barrel. Alex dropped off cinderblock with his personal truck after the store was closed at 7:15 pm. Alex helped move my boat and backed his truck into my backyard and helped hand stack the block. I would never give business to home depot or Lowe's after receiving this kind of service. The selection and value of products this little home town hardware store carries is top notch. The staff are very professional and knowledgeable. Steve please acknowledge Josh and Alex for the great work they do. Awesome employees at this business. Very grateful for all of the extra effort and support in helping me out today. Thank you again!!! Andrew Masters