Have had ongoing prescriptions filled here and they have always been fantastic. Always quick to…read morehelp resolve any issues that come up.

Im really upset. The cashier at the pharmacy window at the CVS store located at the whitwood mall…read morewas extremely rude to me. I had a couple of questions regarding my prescription and I need her to repeat herself because I have a hearing problem. She responded with "like I already said..." she was sarcastic demeaning and disrespectful in the whole 15 minutes I was at the window. As I drove off, purposefully not thanking her, she made sure to say loudly on her microphone, "You're welcome." That was it I parked and walked into the store and asked to speak with the pharmacist on duty and explained everything to her. I'm disgusted by the way I was treat by this CVS Employee. I highly suggest they take her away from the customer service window and make her work in the dark backroom where she cant interact with anyone.

I've been coming to this Pharmacy for 30 years and since it changed ownership it has changed, first…read moreit was the staff, then the pharmacist and know they aren't open on Saturday. This place is going down hill. To bad, time for me to find another pharmacy.

We have been going here for years but a man named Daniel stood out so much to us! He is amazing and…read moresuch a sweetheart! Amazing service

I want to share my great shopping experience at the store located at 14885 Telegraph Rd, La Mirada,…read moreCA. I really like the promotions and cash rewards they offer -- they're such a great deal and help customers save money. The store was nice and clean, and the employees were very friendly and welcoming with smiles. One employee named Fernando was especially helpful, polite, and professional while assisting me with my items. When he noticed there were about 3 customers waiting in line, he immediately opened another register to help everyone faster. When I paid, my reward paper slip didn't print, but Fernando kindly explained that there was a computer issue. He apologized and even offered to add the points directly to my card instead. The other employees were very nice too. I felt comfortable shopping and picking up my online order at this store. I definitely recommend this location to my friends and family

Fernando did not let me use a W cash rewards. Had to ask for them after they printed then told me…read moremy total was under $15 which was a lie. It was $18.37. I asked Susan but no help at all. When I asked for someone one else he said he was in charge. Would not do a return after charging me because I did not have my ID. He could benefit from some coaching on customer service.

I have a strange relationship with this Rite Aid. It's not the closest one to where I grew up, but…read moreback when it was a Thrifty, we would come for the ice cream sometimes. The Rite Aid transformation happened whenever it happened, and despite that, this Rite Aid seemed less like a drugstore and more like a large convenience store or small general store. Of course, most Walgreenses and CVSes feel like that now, but this was back in the day, and it was a little bit surprising. I've bought replacement Christmas-light bulbs here more often than I'd like to mention. (Our family continued using the old large incandescent bulbs long after everyone else had switched to faux icicle strings and early LEDs, and Rite Aid was the only place we could find the colored bulbs in the right size.) I've also bought a rake, dill (on sale--for some reason they often have sales on spices), water balloons, water guns, super bouncy balls, and all kinds of candy from here. The store looks like a supermarket without the produce. It's been years since I've come for the original ice-cream experience, although I did buy a half-gallon of Thrifty ice cream from the freezer in 2020, at the height of the pandemic. There never seem to be enough employees working, and the ones who are working tend to take their time. They're friendly enough, and just based on the strange questions and customer behavior I've seen here, I don't think this is the most enjoyable place to work. Did I mention the candy? Like most places these days, they have a really wide selection, especially of the largest sizes. But if you come immediately after Halloween, you'll be amazed at just how badly they want to get this candy off their shelves. The deals feel almost criminal, like you're buying stolen merchandise.

Patricia , front store cashier is such a sweet heart. You know it's the little stuff that can…read morereally brighten up people's days and she did that for me and my mom. Just great customer service. As for management, your store feels unsafe. Idk if you're trying to cut costs but you really need a security guard at the front. A bunch of druggies coming in and out. Makes your customers feel unsafe. And we are already paying an arm and a leg for something we can get at target for half the price. DO BETTER.

Everyone is always so nice here. And it's never too packed. Great customer service…read more The sales are an added plus!

Everytime I come to this Walgreens for the pharmacy they are horrible at acknowledging costumers at…read morethe drive thru and it takes about 30-40 minutes each time. Horrible service and rude employees. I've already been in line for 40 minutes and finally got to the front and still haven't been acknowledged

I am posting this review in behalf of my sister Olga Keller…read more She is a kind of every day customer to the Pharmacy Department. She is a care taker for my elderly parents, therefore it is a constant visit to the pharmacy . Olga wants to acknowledge Mark (Pharmacist) for his outstanding Customer Service she states that if there is an issue with refills,he takes the time to call the Doctor's office so my parents would not run out if. She appreciates very much his positive attitude and excellent customer service. Mark, is a TRUE ASSET to the company he represents, CVS.

Ayer 5/10/26 alas 6:34 pm. Tube una terrible experiencia. Por culpa de la cajeta. Resulta que yo le…read morepedi Ayuda para poder usar alguno cupin por medico del appy yo Le dije si gusta atienda a otro cliente mientras yo busco El app en mi telefono. Cuando yermino con El cliente yo ya tenia El app y Ella en vez de preguntarme si yo ya estaba lista me IGNORO y se dirigio hacia otro cliente, yo le dije oiga yo sigo y Ella en vez de corregir su error causo que elotro cliente un hombre me atacara verbalmente por culpa de la cajeta que viendo que El hombre me estaba atacando elkase hizo la victima y alegro yo le puedo negar El servicio y dino que yo le habia gritado cosa que no era verdad , Ella no hayaba como cubrirse de su mal customer service que demostro y El hombre me seguira atacando verbalmente y claro yo doy un senior y ese hombre me hizo sentir intimidafa y con miedo a que me llegara atacara fisicamdnte y Todo por culpa de la cajeta yo me defendi y todabia LA cajeta se molesto por que yo me estaba defendiendo de ese hombre. Ese cvs tiene como cajeta a esta mujer que tiene un bajo novel de como atender a cada cliente como se deba hacer . Yo hise linea, la espere Le dije en que yo ocupaba Ayuda y claro Ella fue supuestamente entre nada de como manejar la maquina de autopay , YO NO como clienta a los clientesno nos entrenala compañia de cvs pirlo tanto su personal nos tienen que ayudar . Pero en Este CVS tienen a esa cajera INCOMPETENTE. y ellaprovoco a que yo fuera agredida verbalmentepir otro cliente, solo imaginese si ese hombre me hubiera agredido fisicamente y por culpa de esa cajera.

The CVS location is unorganized wait times are so long because they never have enough people to…read morecover and especially in the Pharmacy. You get zero support and lines can be 15 people long and one person working the counter. It's absolutely ridiculous for as much as these pharmacies make on their pharmaceuticals you think they'd hire enough people to work.

Just WOW in how horrible the customer service is here. I went to do a simple exchange as my doctor…read morerecommended I purchase an item for a surgery I recently went through that I did not end up needing to use. I couldn't find my receipt or remember if it was a paper or e-Mail receipt, so the cashier advised me she would be unable to allow me to return it without that and recommended I call the corporate line as perhaps they can help me obtain this receipt. I walk out of the store very annoyed and begin to research trying to find the receipt but have no luck. So I also look up the return policy for CVS on their corporate website which states that any item can be returned without a receipt for store credit which I'm okay with so I go in to approach the cashier with this information that I found. She then says that this is not what she knows but can get a "manager" for me regarding this. She then sends me over to a younger lady with dark hair and glasses and when I show her the policy on the corporate website, she said this policy is "at the manager's discretion." I asked her then why it doesn't say that on the policy on their corporate website and she said she doesn't know but cannot go over her manager's head. I ask if I can speak to her manager then and she said very rudely "he's not here right now, he doesn't work Sundays!" I asked when he is available and she said "usually weekday mornings". Well usually I work weekday mornings so I told her I'd just go write a bad review on Yelp since they don't want to abide by corporate policies. She said "go right ahead!" Appalled by their rudeness and how unacommadating they were being over a 8 dollar item! Can't wait to call corporate tomorrow about their customer service

As a healthcare provider, I can say the service that the pharmacist, Jessica Vo, provided me was…read moreboth friendly and extremely professional. Although she knew I was in healthcare, she did not know that I have been a CMO for the US Military and a hiring authority for many different medical and healthcare positions throughout my career. If every pharmacist was a nice and professional as Jessica, patients would have much less to complain about visiting their local pharmacist. I hope the power to be at CVS sees this review. I believe Jessica has all the traits now to be promoted to the next position at CVS, whether that be regional pharmacist or area pharmacist. I can tell that the pharmacy techs enjoy working with her as well. There are too many pharmacists in the CVS stores that look like they are exhausted or are not really happy with their positions. I hope CVS will hire more pharmacists like Jessica and promote pharmacists with traits like Jessica! In addition, I have an Executive MBA with a specialization in Healthcare from a highly ranked UC institution and I hope Jessica never becomes a pharmacist who feels burnt out in healthcare!

Not all chain pharmacies are the same. Back when there were more mini and medium chains, even some…read moreof the big boys like Sav-on Drugs and Thrifty had some heart. I didn't realize it when I was a little kid fanboying on Sav-on and Thrifty (which we called "Thrifty's," for some reason); but Longs was another drugstore that, despite being a multi-state chain, felt like a mom-and-pop operation. This is a review of the CVS on West Whittier Boulevard in La Habra, but this CVS used to be a Longs, and despite the CVSification that it has undergone--and it's definitely not the same as it was--it has, somehow, managed to retain some of its old charms. It's on the bigger side for Southern California CVS locations. It has a large center aisle helpfully aligned with the front doors, so as you enter, everything health- and hygiene-related is to your left, and all the junk food and gifts and drinks and household items are on your right. The pharmacy is at the back (obviously). The people who work here are universally nice. I'm a frequenter of CVSes large and small, so I know a little bit about dealing with CVS employees who don't want to deal with me, and I've had bad experiences at every single store--every store except for this one. Granted, I've never used the pharmacy, so there's that. They have self checkout, but unlike almost every other CVS location with those job-killing devices, they don't try to force you to use them. This location is actually much farther than the one closest to my parents' house (that one's within a mile), but I always go out of my way to come here, because I'm so sick of dealing with the sad-sack attitudes and annoying pestering of the employees there. And I know it's not totally random and is based on what and how frequently you buy, but this CVS seems to offer the most valuable coupons on its mile-long receipts. If you come around Christmas, they have firewood right near the entrance, and you don't even have to bring it to the register; just tell one of the employees that you're taking firewood on your way out, and they'll ring it up. Plus it's really good firewood, or at least it has been every fall and winter since 2020. I'm still sad that Longs is gone--that all of them are gone--but there is some solace in the smiling faces at this Longs-turned-CVS.

The manager is verging on hateful and the rest of the staff acts like it's a burden when I request…read moreassistance. I searched the store looking for the feminine hygiene aisle for twenty minutes. Not one employee on the floor. I finally asked the pharmacist for help and she took me to the geriatric supplies, pointed and said "this is all we have." Diapers? really? How slow does a pharmacist have to be to think menstrual panty liners and diapers are the same thing. Also, there is a female employee who works in the early morning. This may sound extreme but she is overtly prejudiced. I'm 99% certain the five star reviews this store has received are fake. One star all the way around.

Picked up a prescription at 3 pm today and, when I got home, I opened the bag (with 200 staples in…read moreit) and the bottle cap came off! Was not screwed on properly. The pills spilled on floor. First time in 20+ years. Now their phone is not answering. And, there are generally too many people in line at drive-up. Warning: check your pill bottles when you pick them up....they may not be on tightly.

The lines for the pharmacy here have been long lately because of reasons beyond their control, but…read morethey move along. The staff at the front do their best to accommodate us. People play with their phones or talk to each other in line and it makes the time go by faster. It's not their fault when my RX doesn't go through, but they can call me when that happens.

I definitely recommend coming to this CVS. The employees and store manager are welcoming and…read morefriendly. When I need help, they right away help out without having to ask multiple times. The store itself is organized and clean. 10/10.