Stay away. Their prices aren't only horrific. The owner STEVEN S. Keeps harassing me on Facebook marketplace lowballing me on all my items. Blocked him and he's doing it on my wife's account. Guys a clown read more

Right Choice Auto - Car Dealers Near Me - Phoenix, Arizona

If you want to overpay for a decent car, do I have just the dealership for you! Small dude with a mustache was whack. I was required to pay a $500 deposit to have my mechanic check out the car before buying (not their SOP) - which was interesting because it is a mechanic that they use one mile up the street AND while shopping for a car this was the only dealership that required a deposit, and man what a turn off. I would recommend that if you decide to buy a car from here, connect with the short guy's brother Aubrey - he is a much better salesman, and better all around person to deal with. I'm *positive* that you will have a much more pleasant experience than I did. read more

The owners, Steve and Aubrey, are so experienced, straight forward and honest. They helped us get financing and once we chose our car. The paperwork and delivery literally took 15 minutes. I've spent more time waiting at a restaurant then it took to buy a car from them. I highly recommend these guys and their dealership. read more

Right Choice Auto - 2005 Mercedes SL500 - Car Dealers Near Me - Phoenix, Arizona

Right Choice Auto owned and operated by Aubrey and Steve Strickstein is the optimum place to buy a used vehicle. Honesty, candor, professionalism,and kindness best characterize this business. We are delighted with our recent purchase as the price and overall condition of the vehicle were superb. We will heartily recommend Right Choice Auto to all our friends, family and business associates. Make Right Choice Auto your right choice! read more

Yesterday I went there and spoke to Steve he said him and his brother owned this establishment I was pleased with my experience and my interaction with him. I came back today to make an offer and see what we can do. His brother or whoever he was, was absolutely so rude and disrespectful instantly telling me that he can't make a deal. That fact he treated me unfairly I will definitely take my good hard cash somewhere else! read more

Recently bought a car from Right Choice. The experience was the best we've had in purchasing a used car. Both men were professional, straight forward and willing to disclose ( and show) the information they had on the vehicle. They take pride in selecting the vehicles they have on their lot. read more

Right Choice Auto - 2005 Mercedes SLK 350 - Car Dealers Near Me - Phoenix, Arizona

They are like every other dealer out there .... won't answer questions ... pay $4K for a car and try and get $11k out of you. Strictly for suckers ... stay away. read more

I was in the market for a used car and found a very good deal at Right Choice Auto; Mr. Strickstein was incredibly helpful, friendly, and professional and was very helpful in my quest to get a Jeep. Although some dealers would scoff at selling a car to someone who lives across state lines and would need shipping; Mr. Strickstein was more than willing to work with me around this obstacle. If you're in a market for a used car and see one that catches your eye and will best fill your automotive transportation needs, give Right Choice a call, or email today. read more

Right Choice Automotive raises the bar in used car dealerships! I suffered an accident which severely injured my right eye. As a result I am no longer able to drive. As a senior the options for selling my car were daunting. I contacted 4 dealers in the Phoenix area. Unpleasant experiences with false statements prevailed until I contacted Right Choice Automotive. Steve and Aubrey were upfront and professional. They offered to purchase my car at a far price. They are seasoned professionals as well as pleasant to do business with. Most importantly they have integrity! read more

Right Choice Auto is the right choice! First, they are very experienced, so they choose the cars they put on the lot carefully. Second, they are straight up honest. They gave me a CarFax and all the information they had on my used car. Third, they don't play games, sure they were willing to negotiate, but this is not some slimy bait and switch shop. They pride themselves on being honest with their customers. I was Leary about going to a smaller used car lot because of past experiences... But these are Good Guys. I highly recommend them! read more

Right Choice Auto - Car Dealers Near Me - Phoenix, Arizona

Aubrey and Steve makes car buying less stressful as it already is by being upfront. The mechanic onsite does a great job. I took the car to AAA buyer's inspection and was confirmed that everything is correct in the Carfax. What a relief! read more

This place should be called the wrong choice. DO NOT BUY A HIGH END CAR FROM THERE!! lIKE A mercedes,cadillac,jaguar,BMW,corvette. this place only gives you a few days Warranty. after that your on your own. after putting down a good size down payment on a mercedes i had problems. they wanted me to pay for towing back to there place then pay for the repairs. I had the car about a week. After i called them to ask for there help and they told me i had to pay for repairs i never heard back from them at all!! if you buy a car from the wrong choice dealership you will regret it believe me. They really do get the money and RUN!! Thanks Steve..... read more

I'm on the fence with these guys, in referring them that is. I do want to mention that I did eventually buy a car from them and the car has ran fine. I had the vehicle for about 4 months. And on top of it Steve did make things better before our sale was closed. Here is what bothers me or here is my story in dealing with Steve and this business. When I first got there I walked around their lot for awhile checking out the cars. I eventually found a car that seemed decent but after walking around for about 30 minutes no one came out., not even to say get lost. It's pretty much a one man or the most a two man operation there so if they are busy, you'll just have to wait your turn or come back another day like I did. When it came time to talk about closing the deal, Steve's pretty quick putting you through the process and not really explaining in detail, so you have to stop him constantly along the way. One other odd thing was he never really looks you in the eyes when he's talking. It was a weekend, we did the credit check dance, told me he'd call me back during the week when the banks are open. One bank turns me down because the miles are too high on the vehicle. The other was a credit union that gave me a 3.0 interest. Moving on, during our weekend discussion about the car there were some items I wanted checked, the shaky front suspension, air bag light, front headlight, trunk opening issues. So he says my guy will look at it and I'll get back to you Tuesday (his mechanic works onsite). Well for one reason or another his guy is not getting to it, 2 weeks of constantly emailing and checking if the car was read and "I'm getting a little frustrated and now really doubting this". Finally Steve calls and leaves a message to says the car is ready and proceeds to tell me about all of the additional costs for fixing the car issues. Funny thing is that WE never talked about me spending additional money on car repairs, when buying the car and it's original price... hmmm??? In the same phone message he tells me how he's already PREApproved with the credit union to accept the additional costs for the repairs. WTF?? I didn't tell him to or approve that.... I call Steve and explained my disapproval of this and how shady it was, I had let him know I can go anywhere with the credit ratting and cash down anywhere than his place. Steve wants to get surly with me over the phone but eventually.. says let me talk to my Brother. He calls back later and says we'll sell you the car at the original price we talked about. I get there to finalize the deal and Steve was super nice, cordial and followed through on the latter of what he said. I bought the car at original price we talked about, case closed. I wish I didn't have to go through all of that, but in the end we made the deal work. I don't know that I would go back, certainly I much wiser on how they operate. read more

One of the worst experiences of my life with this worthless, waste of space dealer. I was the only person on the lot for about 20 minutes before I actually had to go into the office and announce my presence. The guy who was hiding in the back office begrudgingly came out and first made fun of the car I was driving and insulted my daughter's intelligence. Real class act. I drive a POS to these lots to find out if they will work with me or if they just want to gouge. BTW, I make a 6 figure salary - and if I go driving my convertible Camaro, the sales guys nearly trip over themselves to be my best pal. Total fakes. This guy - who looks like the dude on the left from their ads - wouldn't let me test drive the car before he pressed me into his crummy office to talk price. I can read the sticker dude - I know what you are asking. He started throwing 'out the door' prices at me before I even was sure I was interested in the car. I just wanted to test drive it to be sure I like it and then talk price - you know - like every other car dealership on the planet? Needless to say I told the guy I wasn't interested in talking price and he said he didn't want to waste his time. He obviously thought I was too poor to work with him. Well, so long sale! What a great attitude you have pal - you are the typical used car salesman and I am sorry you hate your small, meaningless life. Go with God. read more

Low priced high-quality cars. This place is honestly too good to be true. The two gentlemen that run the dealership are top notch. You will not be disappointed by a visit to their lot. read more

I stumbled upon Right Choice because I was looking for a certain vehicle. I found what I was looking for in an ad Right Choice had on AutoTrader. I'm not usually one to shop around at dealerships, especially smaller ones because you tend to run into the cheesy suit, extremely pushy, big haired used car salesman. The fellas over at Right Choice are definitely not those kind of guys. I can honestly say this was probably the best used car purchasing experience I have ever had. They had the vehicle I wanted, it was priced right (no mark ups for haggle room etc), they had done the maintenance on it, had the full CarFax, and worked with me to get the payments I wanted. There was no high pressure sales pitch at all. If you're looking for a reliable used vehicle give these guys a call, it is well worth your time. read more

This place is a joke. This place is called the wrong choice. I bought a Mercedes from there put a really good down payment and the car broke down on me in a week and a half. I called Steve to see if he can help me and he said for me to pay for the tow back to the dealership and that i would have to pay to fix the car. Do not buy any high end cars from this place you will regret it! No Mercedes, BMW, Cadillac, or Corvettes. They will leave you hanging on the side of the road. you might get away with a lil Honda or Toyoda. The people that have left yelps i can confirm they are telling the truth. If you value you time and MONEY don,t waste you time at the wrong choice.... YOU WILL HATE YOUR LIFE AFTER YOUR PURCHASE!!! read more

Best car buying experience I've ever had thank you Steve for getting me into my dream car I appreciate it so much your a great guy who truly cares about his customers. Thank you!! read more

Right Choice Auto - Car Dealers Near Me - Phoenix, Arizona

We had been searching for a work car for a long time and came upon this one online. The company is run by two very down to earth brothers. They are very straight to the point. These aren't your typical sales men who bug you and pressure you until you give in. Both are very much opposite of this. I didn't feel pressured at all nor did I feel like they just wanted to make money. They answered all my questions with no hesitations heck one of em even washed and cleaned the car himself for me. They are very patient and willing to help you regardless of your situation. Although they are cardinal fans ...In the future if I ever need another car I will definitely make sure to keep them in mind! Go saints read more

Found a car I absolutely fell in love with. Steve worked very hard on the financing and got it done at a truly great rate. Had a little issue with it nothing serious and Steve had me promptly bring it back in to have the issue corrected. Their mechanic Donovan is awesome, knows his stuff and is quick at doing repairs. They hand pick all of their vehicles so you won't find any junk on this lot. They truly care about getting you into a vehicle that runs good, is safe and something they know you'll be happy with. And no pressure at all, another refreshing change. If your looking for a great used car I highly recommend them, I know I made the "Right Choice". read more

This is the best used car lot in Phoenix! My family has purchased two cars here and I must say Aubrey and Steven are great guys keep up the good work read more

This is just a informative review i am writting this review off MY PERSONAL EXPIERIENCE. Went to look at a car there yesterday. At first the owner was very pleasant and nice but once we finished our buisness there he cornered my employee into telling him what we found wrong on the vehichle. And proceeded to say i "dont let mechanics on my lot". He is really trying to take advantage of people his mechanic was very good and agreeed with the issues we had found. The oqner wasmt happy because the customer was looking at around 2000 to fix the issues that he doesnt wanna fix for someone. I understand when you buy a used car youre going to have some issues but dont try to hide the issues and lie to a potential buyer. Do a favor stay away! read more

Easy, fast, no hassle, polite service! Good trade in value on our van and honestly priced coupe purchased. Probably the cleanest used cars I've ever seen. It was a pleasure buying a car from the gentlemen at Right Choice . read more

My daughter and I went here to buy her first car. They are amazing there! No pressure, no hovering around us. They even let us take the car for a test drive alone. I will definitely be going back there whenever the time comes for a new car!! read more

Never been an easier purchase with more confidence and obtaining my financing on such short notice with great terms was amazine-- Aubrey and Steve, you both ROCK! read more

Good experience here! They shoot u straight and have fair prices... you definitely gotta try out everything in the cars tho... the quality ranges from decent to pretty good. But there were a couple with check engine lights on... which I was surprised at.... anyways, hopefully my buddy will be driving away with a Toyota Matrix today. :) read more

First of all, I hate buying and selling cars, but I love RIght Choice Auto. I can't overstate how simple Aubrey made selling my vehicle! There were NO HASSLES at any point in the process. Aubrey interviewed me about our Honda Pilot, researched several on-line pricing guides, suggested a price that I thought was very generous and sold the car at THAT PRICE. His team detailed the vehicle so it looked brand new and made some minor repairs at about 1/4 of the cost of what I was quoted elsewhere. This shop is friendly and honest and frankly the BEST car-selling or buying experience of my life. And, they got my car sold for a great price with over 100,000 miles on it! I've referred friends and family to Aubrey and I'll be back. I cannot recommend them highly enough. read more

I bought a 02 Miata last month and have waited on this review so I could make sure that I had the car looked at and all was okay. Now that I have, EVERYTHING WAS WONDERFUL!!! Car is in great shape and the purchase process was quick and simple. Thanks guys and and I'll certainly recommend friends and family your way! read more

These guys are fantastic. I bought my first car from them and have come back to trade that and buy another! They're very straight forward, no hassle people. They will be completely honest with you and help you find what's best for you, no gimmicks. Thanks for being so great Aubrey and Steve! read more

Don't buy a car from these guys unless you want to be stiffed. I bought a car with a down payment and they took my down payment and I ended up financing 4,000 more than the car is worth. Criminals read more

After having spent a day in Phoenix car shopping and having one car salesman after another, and one dealership after another, NOT work with us and getting the run around from the banks, we drove to Right Choice Auto and met Steve there. We saw the most gorgeous Land Rover and were able to get a FINE deal for this great car. Steve was very helpful and was kind enough to get everything done for us. These guys are on the up and up! Go to them if you need a good quality used vehicle! read more

The guys at Right Choice are great! Aubrey and Steve know how to take care of their customers with honest information and fair pricing. They make the used car purchasing experience a pleasant one and that's hard to do! Thank you so much for helping us find a great car at a great price! I will recommend you to all of my friends and will definitely come back when we're in the market again. read more

We got a settlement from a car accident for our "kid car" and decided to try and split one settlement into two cars. More freedom for the two kid drivers that way. But have you ever gone car shopping on a $4,000 budget? Yeah, right at the edge of yucky jalopy! We began exploring online and decided that a private seller stranger was not a good option. We had a recommendation of a used dealer from a friend. It was OK but not impressed with the lot or choices. One reference online was for a Hyndai Accent at Right Choice Automotive. Great, I thought, another little unknown dealer. If the place was even slightly run down, I was not going to stop. We found the lot, building and work area clean and well cared for. We stopped. Aubrey was very low pressure, listened to what we wanted and showed us the Accent. It needed work on a few minor things which he said would be fixed. Impressed with the car compared to others at a similar price, we met Steve to put down a deposit. While doing that, Aubrey pointed out a one-owner Camry that might fill our second car need. It was a babied beauty from 1998 that looked two-years old. We put a deposit on that one too. Two days later we picked up both cars, happy with our purchase and fully expecting the cars to last a couple of years. Easy sales process, great reconditioning by the mechanic and everything as promised. I'm glad we found them and will certainly drive all the way from Gilbert when we next need a cheap, decent car from helpful people! read more

I purchased a car from Right Choice Auto on 9/9/2013 and it was a very positive car buying experience. Aubrey and Steve were great to work with! I spent a couple of days shopping at different dealerships and experienced high pressure sales tactics, along with bait and switch from the big dealerships.... what a nightmare! As a single woman, shopping for a car is stressful, and these dealerships just make it worse and make it difficult to trust them or any other car salesperson, much less make me want to purchase from them. So... my experience with Right Choice was SO different from the other dealerships! I was treated with respect and no high pressure. It took me a couple of days to make a decision, and Aubrey and Steve were willing to negotiate and share their car knowledge with me. I am very happy with my car and my decision! I liked that I received a follow-up call asking me about my purchase and whether I was happy with my car and if I had any complaints or suggestions. They also mailed a very nice thank you photo/card of me and my new car, which was a delightful touch. read more

I was happy with my experience at this dealer. The sales person was honest and fair. As for the Mercedes I purchased worth the money I paid for it. The car is in good condition as advertised. read more

My boyfriend and I went to check out what would be our "fun" car. When the first of the two brothers, Aubrey, came out of the office, he greeted my boyfriend, shook his hand, but didn't even acknowledge me. It wasn't until I was sitting in the vehicle we that he finally acknowledged my presences by saying, "you look good in that car!" Finally acknowledgement, but thanks to the car making me look good? Apparently, this owner doesn't understand that women make the majority of purchasing decision in households nowadays, and he should be more respectful. The other brother, Steven, was much kinder. Although the car we came to see wasn't right for us, Steven took the time to suggest some additional cars for us. Based on the initial customer service experience, we likely will not go back again. read more

I went into this dealer ship interested in purchasing a new vehicle. I was willing to negotiate and excited to finally visit a "good dealership" based on the positive yelp reviews. Those reviews must be from friends of the family, because "Steve" was one of the most unfriendly, disrespectful salesman I've encountered. He speaks as if you are completely incompetent and far from his level. He was not available when I first arrived, and when he finally did get to me, brushed off any questions having to do with the vehicle's maintenance or accident history. The "car facts" he provides do not match the prices seen online at KBB. His offer also includes a $350 "document fee" used to boost their profit after reeling you in with the low prices seen in their lot. After declining my offer at the dealer he called me back and said he wanted to discuss it further after I had already returned home. If you're interested in playing games and want to practice negotiation tactics than this is your man. If you want an honest salesman do yourself a favor and avoid at all costs. read more

Aubrey was awesome at helping me find the perfect car for me. Great price and just what I wanted. He will work with you to make sure you get exactly what you need. More than anything, you can trust them to help you get a good deal. Love my new car and thanks to the guys at Right Choice Automotive. read more

High priced, high mileage cars. You would think theyd work a deal if you have cash, but no... they wont budge. The car i was looking at had a messed up door panel. i thought i was going to rip it off when i went to shut the door read more

I would like to begin with saying that this was by far the worst customer service I have ever experienced. My wife and I decided we were going to purchase a car today. With cash in hand for a down payment, we headed over to First Choice Auto. The salesman (typical overweight, balding fifty-something male with pinky ring) couldn't have seemed any less interested. He did not even invite us into his office to go over financing. After his father said we could have a seat, we entered the office and began discussing our options. At this point, the salesman was more interested in helping every other customer on the phone and pretended to calculate down payments on the dealerships Facebook page. After helping the customers on the phone and completely ignoring us, the salesman's lunch had arrived! The fat man's eyes lit up like powder kegs and this was the end of an awful discussion. He pulled the quote of a $2,000 down payment from nowhere and told us he couldn't help. He refused to check my wife's credit and mine although over the phone he had told us they have several different lenders to get us the car we needed. In my opinion, a $2,000 down payment on a $3,500 car is ludicrous! The whole encounter lasted no more than ten minutes and never have I felt so neglected by an establishment. You receive better customer service at the DMV. I cannot see any of these "positive" reviews being truthful. Anyone can log on to these sites and act like a satisfied customer. I DO NOT recommend visiting this poor excuse for a used car lot to anyone seeking a vehicle. read more