Amazing customer service!!! They went above and beyond to…read moreget my dream car!!! Thank you sooo much Mike and Allen

I bought a Transit Van from One Stop Auto Mall in March 2023. Allen was quite helpful! He didn't…read morepresent with the "salesy," sketchy or pushy approach like so many dealers present with when you shop. He seemed sincere, forthcoming, honest and genuine. The entire sales process was easy, convenient, and straightforward. No gimmicks. I had read other reviews on Google shortly before we arrived regarding One Stop Auto Mall and those were very positive, which was one of the reasons we stopped in. As a female buyer of a large van/bus that is to be used for commercial purposes, I was nervous about being talked down to or "mansplained." Allen did neither. He was professional and showed interest in not just the sale, but about me/my business as well. I wish more men in this industry would realize that their heavy, overbearing presence, "advice" and pushiness is a huge turn-off to women. I was very grateful for Allen's respect and fair prices. Should I need a vehicle again, I wouldn't hesitate to return to One Stop Auto Mall and do business with Allen (or his brother, Mike). Both were wonderful people.

As we went around to a few big name dealerships in Tempe and couldn't find what we were looking for…read moreand the customer service was terrible I had a friend that bought a car from Izzy I got his number gave him a call let him know what I was looking for and he texted me his webpage and bam he had a few cars that we were interested in Him and his uncle are amazing we test drove a couple cars made the decision worked the numbers and we drove outta happy customers Thank you Izzy

WARNING WARNING WARNING! Do not buy here! Report if this happened to you see below!…read more You can report it here: https://consumer-complaint.azag.gov/publiccomplaint/begin.aspx I was sold a defective/ non merchantable vehicle August 25,2026. 5 days after I received the car which was August 30,2026 I had an issue with the charging and the check engine light being on they told me I didn't close the gas cap which was false. They said drive it and the light would go off that was September 1,2026 I reached out September 2,2026 after again the dashboard warning and the check engine light didn't go off. I coordinated a drop off on September 8,2026 but they were out of town so I have to wait until September 10,2026. I just received my car back October 7,2026 still not repaired they told me they would sit my car outside of their lot which would be unsecured. They took back the loaner they provided after they tried to charge me for the dates I had it once I asked for a refund. I was told by Diana on October 6,2026 she was willing to unwind the contract but she tried to charge me 1800 because they had to pay fees. I was told by Izzy Friday October 2,2026 there was no remedy of the car and he asked me what I wanted to do I asked for a refund they said they couldn't do it. On Tuesday October 6,2026 all of a sudden a remedy was available this is again after I asked for a refund. I've asked for documentation multiple multiple times and met with silence. They can't show on paper anything done to my car or with my car but they had it for more than 25 days. I paid for my car in full with cash and I could've been a repeat customer but based on how I was treated for something that was not my fault and they snatched back my refund we were in discussion about is completely unprofessional. They even had the receptionist Kristi send me an email from her personal tax business email nothing even associated with the actual business name. If they fix this I will update this but they knew I needed that car to take my son to school and they maliciously refused my refund and took their loaner back even though they never fixed my car. Please report if anything like this has happened to you. Again if this is fixed I will update they were nice in the beginning when getting my money but when it came to making it right you saw just how disgusting it became. You can look up the number to the store to verify. Looked up the VIN and there are no recalls on the car either.

After several years of popping in to this lot when car shopping , and a number of factors that have…read moreled to us thinking good things, I am trying to condense our positive experiences into JUST the ones where we bought a car. You're welcome. There are a lot of moving parts when making a car purchase. Will you deal with pushy salespeople? Will you *really* get a good price? Will the trade in be a hassle? Will the finance department mess you over? All of these are things we dread about car shopping. Which is where Another Time has offered a refreshing difference each time we've been there. As parents, and consumers with plenty of car purchases under our belts (for better or worse), we had worries about our young adult's first independent car purchases. And TWICE now, Another Time has exceeded our expectations. First, a few years ago, with the purchase of an older Camry. A great deal, friendly but NOT pushy sales support, and straightforward pricing with no hidden charges at the contract signing. As for the car itself, we had eyes wide open on what to reasonably expect from a 14 year old used car for $3,000, and so should you. No matter what you buy, from ANYONE, it will need something. So we had no surprises. Second, and most noteworthy was our experience today. Our son was financing a car for the first time on his own. We have been looking all over town in what has proven to be a very difficult car market. We had been on this lot previously and not found anything he liked. Last night the car he has been dreaming of was posted at a very fair price. Knowing how quickly cars move on this lot, we were there today at 8 a.m. Our son checked the Carfax, test drove and decided it was all systems go on the purchase. We then moved on to the trade in, where we negotiated a fair offer given the condition of the car. Everything was moving quickly, next we were headed to finance (this is the part where things often go south). He had taken our advice of being preapproved by a neutral 3rd party bank before shopping at the dealerships. We shared the preapproved rate with Robert in finance, and he started the process of seeing how he could beat it. Here's the thing. When someone both ENJOYS and is GOOD at what they do, it's evident in how hard they work to help, and how genuine they are in the transaction. Robert pulled off what we thought NO ONE could. He dropped that rate, for a young first time car buyer, from 11% to 6.49%! His excitement for my son was genuine and he truly made the transaction as easy as possible with his patience and knowledge. Everything was transparent, there were no hidden surprises. Polar opposite of what we've experienced at the big box dealerships. My son drove home today in an AWESOME Toyota at what seems to be a great deal all the way around. We are confident he won't be upside down in his loan, and will have a car that lasts several years. A HUGE THANK YOU to these top notch folks!

I honestly wish I could give this dealership 0 stars. I have had problems with this Jeep…read morepractically from the moment I drove it off the lot. The check engine light came on the same day I brought it home, and the vehicle was shaking. I was able to bring it back, and I was told the issue had been fixed. Unfortunately, as soon as my 30-day warranty was up, the check engine light came back on, and from there it was one problem after another. I have spent over $5,000 trying to repair this Jeep, and every time one issue was fixed, another problem seemed to appear. At this point, multiple mechanics have told me the same thing: get rid of this vehicle ASAP. I haven't even owned it for a year, and I've already had to purchase another vehicle because I could no longer rely on this one. What makes this experience even more frustrating is that I purchased this Jeep while I was 8 months pregnant. I specifically told the dealership that I needed a reliable SUV, and they sold me a vehicle that turned out to be anything but reliable. I understand that used vehicles can have issues, but having major problems almost immediately after purchase, continuing to spend thousands of dollars on repairs, and still not having a dependable vehicle is completely unacceptable. I feel like I was sold a lemon, a vehicle that should never have been sold to someone looking for a reliable family SUV. I trusted the dealership to be honest about what I was purchasing, and unfortunately, that trust was misplaced. Absolutely heartbreaking and incredibly frustrating. I would not recommend purchasing a vehicle from this dealership based on my experience and based on all of these terrible reviews.

My fiancé and I purchased a Sprinter van. Mark (Finance Manager) was the kindest, most…read moreprofessional, caring and ethical auto sales person I have ever met. Our family would not have the vehicle that we need desperately (due to our disabled son and lots of kiddos) without Mark going the extra mile for us. Highly recommend! Awesome warranty also!

Great experience with Fantasy Auto Sales! Mark and Avi were easy to work with, transparent, and…read moremade the vehicle purchase smooth from start to finish. They went above and beyond to make sure I got the best deal and to ensure the vehicle was in excellent condition. I highly recommend this business and will look forward to working with them in the future.

I had a great buying experience with auto paradise az so I hope this review helps the next person…read morefeel confident with their purchase. I was first impressed with their website, they had about a million and one photos of the car so you really know what you're buying. Good for people who live far and can't just pop over to browse. You can tell by talking with Brett and Jessica that they take a-lot of pride in what they do and how they do business and my experience really reflected that. The process was upfront, honest, and transparent.. exactly what you want when buying a car these days. Thank you both for what is quite possibly the cleanest 2016 mazda on the road right now!

What a breath of fresh air! We had a great experience with Brett and Jessica! Timely, courteous…read moreand easy to work with. The car was a gem. I will be back for our future car needs! Two thumbs up here!

I cannot possibly give a better review of Michael and Auto Obsession. I found myself between a rock…read moreand a hard place when my car was totaled after someone had stolen my catalytic converter and knocked about the electrical components in the engine compartment like they were scrambling eggs. This happened while I was in the middle of refinancing my home. As a result, I couldn't apply for any credit, and after closing, there was enough up-in-the-air about my credit history that I was having trouble finding a loan despite never having missed a payment and having a lower debt to income ratio. Michael was empathetic, and with a down payment and signed purchase order, was willing to hold the car I picked until the dust around the mortgage had settled. Thankfully, this didn't end up being necessary because he connected me with an incredible banker at SunWest Credit Union who got me a loan at 3.69%. On top of that, he took care of a minor alignment issue and some of the upcoming regular maintenance at no extra cost, and offered to have have the car detailed again, despite how incredibly clean it was. Michael didn't have to do any of this. He could have told me to kick dirt, and even if he held the car, he could have let me deal with the added cost of a high interest loan for a few months and the upcoming maintenance I was expecting to pay for anyway. The fact is, he went well beyond what should be reasonably expected of a car dealer to not simply sell a car, but to help someone in a tough spot by no fault of their own get back on the road. This experience provides a good understanding of the quality of the product Michael wants his customers to leave with, but is also a great testament to his character. Sheila at SunWest also couldn't stop talking about how great Michael is. Seriously, give this man your money. I have nothing but positive things to say about this car buying experience.

I went in and spoke with Dave regarding a car I have a fairly low budget and asked if he had…read moreanything in my range he's was nice and curtiouse and help me find a 06 saturn ion2 with only 80,000 miles wow... I will decently recommend them and buy from them again in the futurw

We had an absolutely outstanding experience with this small, local dealership! We recently…read morepurchased a used truck and, after bringing it home, discovered a few things that needed to be addressed. What impressed us most was how this dealership handled everything. They didn't make excuses, cut corners, or do the bare minimum. Brian, the owner, and Frank, the mechanic, were both awesome and went ABOVE AND BEYOND to make sure everything was repaired properly and that we were completely satisfied. They were honest, responsive, helpful, and genuinely cared about making sure we were taken care of. Even after the sale, they continued to follow through and make sure everything was handled correctly. Frank even called us the day after we picked up the truck just to make sure everything was good and that we were happy with it. That kind of personal follow-up and customer service is hard to find! The repairs were done right--not just the quickest or cheapest way possible. They took the time to address everything thoroughly and make sure the truck was in the condition it should have been. You don't always find that kind of integrity and commitment when buying a used vehicle. We truly appreciate everything Brian, Frank, and the entire dealership did for us. We would HIGHLY recommend this dealership to anyone looking for a vehicle. If you want a dealership that stands behind what they sell, doesn't cut corners, and genuinely cares about its customers, this is the place to go! Thank you again for going the extra mile and taking such great care of us. We couldn't be happier with the way everything was handled!

I bought a 2016 ram 2500 from this company and the truck has been nothing but a nightmare. 1, the…read moreoffice guy Wayne falsified info to the loan company saying it was a personal truck but it was a company truck on a company insurance. 2, after talking with Wayne about possibly backing out of the purchase before I got off the phone he muttered under his breath "freaken jerk". 3, the night I brought the truck home the ac actuator broke. I brought it back to them and they said it was fixed but that was a lie because a week later it did the same exact thing and failed. 4, a week after I bought it the truck started to have death wobble and is barely drivable. 5, now the window has fallen off track and the system inside needs to be replaced. I've been holding out on writing a bad review but the window falling and leaving the truck vulnerable to break ins is the last straw. I wish I never did business with this company in the first place.

Got in touch with Darrin using car gurus about a C6 Corvette and response was extremely quick…read more Buying out of California all communication was remote and none was in person. He Made the process seamless and explained everything clearly and precise always updating me with pictures and messages. After we talked price I was able to get the car within 1 week. 100% recommend them. I had better service just over the phone and no BS pricing than all the dealers I've gone in person to in Cali.

Got my new car within 1 business day. Great business, honest family ran, and would highly recommend…read moreto anyone.