After several years of popping in to this lot when car shopping , and a number of factors that have…read moreled to us thinking good things, I am trying to condense our positive experiences into JUST the ones where we bought a car. You're welcome. There are a lot of moving parts when making a car purchase. Will you deal with pushy salespeople? Will you *really* get a good price? Will the trade in be a hassle? Will the finance department mess you over? All of these are things we dread about car shopping. Which is where Another Time has offered a refreshing difference each time we've been there. As parents, and consumers with plenty of car purchases under our belts (for better or worse), we had worries about our young adult's first independent car purchases. And TWICE now, Another Time has exceeded our expectations. First, a few years ago, with the purchase of an older Camry. A great deal, friendly but NOT pushy sales support, and straightforward pricing with no hidden charges at the contract signing. As for the car itself, we had eyes wide open on what to reasonably expect from a 14 year old used car for $3,000, and so should you. No matter what you buy, from ANYONE, it will need something. So we had no surprises. Second, and most noteworthy was our experience today. Our son was financing a car for the first time on his own. We have been looking all over town in what has proven to be a very difficult car market. We had been on this lot previously and not found anything he liked. Last night the car he has been dreaming of was posted at a very fair price. Knowing how quickly cars move on this lot, we were there today at 8 a.m. Our son checked the Carfax, test drove and decided it was all systems go on the purchase. We then moved on to the trade in, where we negotiated a fair offer given the condition of the car. Everything was moving quickly, next we were headed to finance (this is the part where things often go south). He had taken our advice of being preapproved by a neutral 3rd party bank before shopping at the dealerships. We shared the preapproved rate with Robert in finance, and he started the process of seeing how he could beat it. Here's the thing. When someone both ENJOYS and is GOOD at what they do, it's evident in how hard they work to help, and how genuine they are in the transaction. Robert pulled off what we thought NO ONE could. He dropped that rate, for a young first time car buyer, from 11% to 6.49%! His excitement for my son was genuine and he truly made the transaction as easy as possible with his patience and knowledge. Everything was transparent, there were no hidden surprises. Polar opposite of what we've experienced at the big box dealerships. My son drove home today in an AWESOME Toyota at what seems to be a great deal all the way around. We are confident he won't be upside down in his loan, and will have a car that lasts several years. A HUGE THANK YOU to these top notch folks!

I honestly wish I could give this dealership 0 stars. I have had problems with this Jeep…read morepractically from the moment I drove it off the lot. The check engine light came on the same day I brought it home, and the vehicle was shaking. I was able to bring it back, and I was told the issue had been fixed. Unfortunately, as soon as my 30-day warranty was up, the check engine light came back on, and from there it was one problem after another. I have spent over $5,000 trying to repair this Jeep, and every time one issue was fixed, another problem seemed to appear. At this point, multiple mechanics have told me the same thing: get rid of this vehicle ASAP. I haven't even owned it for a year, and I've already had to purchase another vehicle because I could no longer rely on this one. What makes this experience even more frustrating is that I purchased this Jeep while I was 8 months pregnant. I specifically told the dealership that I needed a reliable SUV, and they sold me a vehicle that turned out to be anything but reliable. I understand that used vehicles can have issues, but having major problems almost immediately after purchase, continuing to spend thousands of dollars on repairs, and still not having a dependable vehicle is completely unacceptable. I feel like I was sold a lemon, a vehicle that should never have been sold to someone looking for a reliable family SUV. I trusted the dealership to be honest about what I was purchasing, and unfortunately, that trust was misplaced. Absolutely heartbreaking and incredibly frustrating. I would not recommend purchasing a vehicle from this dealership based on my experience and based on all of these terrible reviews.

Bought a car there Monday 11/17/2025 thought the car was good. Driving home the tire sensor broke…read more Called their warranty place to get it taken in...the car has a list of issues with it that need to be fixed/replaced...yet DriveTime said the car was perfectly fine. Now I have to pay out of pocket for some stuff their warranty won't cover. I haven't even had the car for a full week yet, don't buy from there. Place is a joke.

My Husband bought a 2016 impala july 2025 at this location. withing a month we had to get a plug…read morebecause the tire had a nail in it and they informed us at discount tire that the tires are 4 years old an need replaced asap. DT did nothing!!!!!!!!!!! to this car before selling! No service tires nothing. Must've cleared an engine code cuz 50 miles later the CEL came on and we bveen trying to fix it for a year. There is a large vacuum leak in the engine way to expensive to fix. They refuse to swap it and trade it so our only option is to turn it into the bank and go into debt!!!! This place sold a lemon and the lawyers wont take the case cuz its a 2016! Dont go here unless you want to be screwed over!!!!! We cant even register the car because we cant get the cel light off. car is worth 6k and we are in the hole 17k. Worst car buying experience ever!!!!!!!!!

I bought a 2013 Volvo XC60 here from Tony Youssef in Jan 2023, and wanted to wait a few years to…read moresee how things turned out with the car before posting a review. Good news, I'm happy with the car and it has not had any issues other than standard wear items and issues that are expected for this model. It's a solid car with good compression, drives great, and I'm really happy with how it turned out. What I liked about the overall experience is that Tony was quick to give me an out the door price by text without requiring me to come in or have a drawn out discussion on the phone. He responded to all messages quickly. Getting an appointmet was easy and there was no pressure on the buyer. Good communication, transparency, an onsite mechanic that goes over the cars, and reasonable pricing.

This company sucks ass, i brought a car from him and i had nothing but headache from the car i got…read morefrom him, i had ac issues, tires issues, windows broken down on me and i spent 3800 and I also spent almost 1000 out my pocket, He gave me the run around did not help me and lied to my face about issues, trust me don't buy from him ever

Glendale Lifted Trucks came highly recommended by two different people I know, recommending working…read morewith Kaylin specifically. I ended up purchasing a truck from out of state, which was shipped to Glendale Lifted Trucks for pickup and trade-in. Even though they weren't the original seller, Kaylin and James were absolutely excellent to work with. Kaylin has continued to be incredibly helpful even after the sale, especially while I've worked through a couple of issues with the out-of-state dealer. He genuinely seems to care about making sure I have a great experience. Great people, great service, and I would definitely recommend them!

We had Austin M as our salesman, he made a stressful situation fun and easy. No pressure, no…read moreworries just showed us exactly what we wanted. In the end we drove off the lot in our '21 Dodge Durango and love it! Thank you to Austin, James and Sam! The best car buying experience ever!! P.S. they also fed us lunch And gave us a shirt! Will never buy from any other company again! - Corrina Morris

I cannot possibly give a better review of Michael and Auto Obsession. I found myself between a rock…read moreand a hard place when my car was totaled after someone had stolen my catalytic converter and knocked about the electrical components in the engine compartment like they were scrambling eggs. This happened while I was in the middle of refinancing my home. As a result, I couldn't apply for any credit, and after closing, there was enough up-in-the-air about my credit history that I was having trouble finding a loan despite never having missed a payment and having a lower debt to income ratio. Michael was empathetic, and with a down payment and signed purchase order, was willing to hold the car I picked until the dust around the mortgage had settled. Thankfully, this didn't end up being necessary because he connected me with an incredible banker at SunWest Credit Union who got me a loan at 3.69%. On top of that, he took care of a minor alignment issue and some of the upcoming regular maintenance at no extra cost, and offered to have have the car detailed again, despite how incredibly clean it was. Michael didn't have to do any of this. He could have told me to kick dirt, and even if he held the car, he could have let me deal with the added cost of a high interest loan for a few months and the upcoming maintenance I was expecting to pay for anyway. The fact is, he went well beyond what should be reasonably expected of a car dealer to not simply sell a car, but to help someone in a tough spot by no fault of their own get back on the road. This experience provides a good understanding of the quality of the product Michael wants his customers to leave with, but is also a great testament to his character. Sheila at SunWest also couldn't stop talking about how great Michael is. Seriously, give this man your money. I have nothing but positive things to say about this car buying experience.

I went in and spoke with Dave regarding a car I have a fairly low budget and asked if he had…read moreanything in my range he's was nice and curtiouse and help me find a 06 saturn ion2 with only 80,000 miles wow... I will decently recommend them and buy from them again in the futurw

This place is located on the West side of N Cave Creek Rd, North of Bell Rd…read more They are fairly small but did have some interesting cars at decent prices. We looked at Lexus NX350 for about $15,000. The people were friendly and not pushy. Their small office does have a bathroom. Funny thing is the ceilings are very low for tall people. Worth a look if you are in the area.

I had a frustrating experience with this dealership that ultimately cost them my business. Last…read moreSunday I test drove a Passport that I had coordinated with Marco for 2 days, I was there from about 3:20-3:50pm, just before their 4pm close. I was told the finance manager was at another dealership working a deal, so nothing could be finalized that day, but I could test drive and mentioned that I would be in touch with Marco the next morning (he was out, so Atlan helped me on Sunday for the test drive) The next day, I was actively working the deal over Messenger with Marco, and clearly communicated that I had a same-day appointment to finalize my insurance payout and secure my down payment. I was in process and moving forward. I would be able to return late afternoon. While I'm finishing up the insurance needs, and sending over the letter I needed to provide about my prior total loss needed for financing...I see a message from Marco that 'I have another customer looking at the Passport'. I send the letter and say I'm just awaiting the payment links from Progressive, and will come after that...I could have been there within an hour. At no point was I told the vehicle was at risk of being sold, nor was I offered any way to secure it. Instead, as I reached out to Marco again, he sent a message stating that they sold it. RIGHT OUT FROM UNDER ME. When I raised the issue, the explanation given was that "the owner makes those decisions." That doesn't change the fact that there was a breakdown in communication and basic customer service. Passing responsibility doesn't address what could have been handled differently. What stood out most is that there was no effort to advocate for a customer who was actively in the process of buying. I understand dealerships move inventory quickly. I do not understand bypassing a ready buyer without clear communication and then offering excuses afterward. Because of that, I chose not to move forward with this dealership. If you're considering buying here, make sure you explicitly secure the vehicle immediately. Do not assume communication or process will protect your position.

Albert gave me a very good deal on a Ford Transit, for that I am thankful. Thank you!read more

BEWARE! I purchased…read morea 2025 Tesla Cybertruck from Arizona Best Cars on August 18. Before I ever went to the dealership, I specifically asked by phone whether the Cybertruck had a clean title. I was told yes. During the test drive, I asked again whether the vehicle had a clean title. I was again told yes. I subsequently discovered that the vehicle had actually been repurchased by Tesla and carried a permanent Lemon Law Buyback title history. During closing, I was handed a document described simply as "the buyback disclosure." There was no meaningful explanation of why Tesla had repurchased the vehicle or of the underlying defects. More importantly, the form stated that I had received a separate manufacturer disclosure detailing the buyback history and corrected defects. That manufacturer disclosure was not provided to me. The dealership also presented a Kelley Blue Book valuation showing the Cybertruck worth approximately $82,000. I later obtained the actual financing documents from Capital One, which contain the same KBB valuation for this VIN. Nothing on the face of that valuation indicates an adjustment for the vehicle's Lemon Law Buyback history. After discovering the title history, I returned to the dealership on August 27 and asked why Tesla had bought the truck back. I was told it was essentially because of a door panel vibration/rattle. I asked for the documentation. Only then--nine days after I purchased the vehicle--was I given Tesla's actual Warranty Buyback Notice for the first time. It showed considerably more than a rattling door. Tesla's notice identified: * Interior Panel concern * Driver Assistance concern * Safety Restraint System concern It also showed repairs including replacement of the vehicle's car computer and other components. I asked Arizona Best Cars to unwind the transaction. They refused and instead offered to take the vehicle back as a trade, requiring me to absorb the financial loss. At this point, I am preserving the documentation surrounding this transaction and preparing formal complaints for review by the Arizona Department of Transportation Office of Inspector General and the Arizona Attorney General Consumer Protection Division. ADOT's Office of Inspector General specifically investigates complaints involving licensed automobile dealers and title-related issues, and the Attorney General's Consumer Protection Division reviews complaints concerning deceptive or unfair practices. Those agencies can determine whether what occurred here complied with Arizona law. If you are considering purchasing from this dealership, do not rely solely on verbal representations about title status, vehicle history, or value. Independently verify the title, obtain the manufacturer's complete buyback documentation before signing anything, and retain copies of every document presented to you. Anyone who has experienced similar issues with an Arizona automobile dealer should preserve their contracts, advertisements, title records, valuation documents, text messages, and other evidence and consider using Arizona's official consumer and dealer complaint processes.

Extremely bad communication and customer service. I contacted Adrian (one of the owners) and…read morestarted communication (via text and phone call) about a car I was very interested in. After we initially spoke, he said he would call me back later that day with the extra information I was requesting. I did not receive a call back that day. I texted and called and left a voicemail the next day and received no reply to either one. I finally called in the afternoon of the 3rd day and spoke with him on the phone and he still had not looked into the issues we had spoke about 3 days earlier. He did finally look at it while we were in the phone and said his car repair guy was coming over to look at the car and he would call me back shortly that day. Again, I never received a call back. It was not until late the next day that | finally received a call back. Not calling me back (twice) shortly when he said he would, ignoring my voicemail and text messages twice made me decide to not do business with him/Prestige Auto. He he would not apologize for what happened but took full responsibility. What??!.. Do business this Dealer/Broker at your own risk.

Spent the last 6 months trying to find a nice used car for myself. Months of scouring car websites,…read moreon the phone back and forth, and plenty terrible experiences at dealerships. Prestige auto was the light at the end of the tunnel for me, where ultimately I was able to walk out with the perfect car. Levi and his team are amazing. Made us feel so welcome, and made the process easy. As a woman buying a car, it can be very anxiety inducing. Salesmen constantly pushing you to spend way too much money on a car that's in terrible condition, tacking on all these dealership fees as if i don't pay attention to that. Prestige auto was a breath of fresh air in the car market, and took so much stress off my shoulders. I left the dealership happy not only because I got my car, but because I know my money went to the right people. Cannot recommend this place enough !!!!

I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

BlueChip, service and quality of serevice 5 star. From the first call to admin. staff, to…read moreassistance dealing with insurane to the scheduling of replacement and installation 5 star rating.

I had a great buying experience with auto paradise az so I hope this review helps the next person…read morefeel confident with their purchase. I was first impressed with their website, they had about a million and one photos of the car so you really know what you're buying. Good for people who live far and can't just pop over to browse. You can tell by talking with Brett and Jessica that they take a-lot of pride in what they do and how they do business and my experience really reflected that. The process was upfront, honest, and transparent.. exactly what you want when buying a car these days. Thank you both for what is quite possibly the cleanest 2016 mazda on the road right now!

What a breath of fresh air! We had a great experience with Brett and Jessica! Timely, courteous…read moreand easy to work with. The car was a gem. I will be back for our future car needs! Two thumbs up here!