I purchased a vehicle from Drive Time two days ago. This was truely the most pleasant car buying…read moreexperience I've ever had. The staff were not only courteous and respectful to me, but to each other, which speaks volumes. All the Staff at the Drive Time at 1515 E Bell Rd, Phoenix, AZ are exceptional individuals. Word of mouth goes a long way and I will definately encourage those I know to buy at Drive Time. BTW....I love the vehicle I purchased from you..........and it's not only a smooth ride, but alot of fun to drive and it looks great. Sue S, Phoenix, AZ

My Husband bought a 2016 impala july 2025 at this location. withing a month we had to get a plug…read morebecause the tire had a nail in it and they informed us at discount tire that the tires are 4 years old an need replaced asap. DT did nothing!!!!!!!!!!! to this car before selling! No service tires nothing. Must've cleared an engine code cuz 50 miles later the CEL came on and we bveen trying to fix it for a year. There is a large vacuum leak in the engine way to expensive to fix. They refuse to swap it and trade it so our only option is to turn it into the bank and go into debt!!!! This place sold a lemon and the lawyers wont take the case cuz its a 2016! Dont go here unless you want to be screwed over!!!!! We cant even register the car because we cant get the cel light off. car is worth 6k and we are in the hole 17k. Worst car buying experience ever!!!!!!!!!

I bought a 2013 Volvo XC60 here from Tony Youssef in Jan 2023, and wanted to wait a few years to…read moresee how things turned out with the car before posting a review. Good news, I'm happy with the car and it has not had any issues other than standard wear items and issues that are expected for this model. It's a solid car with good compression, drives great, and I'm really happy with how it turned out. What I liked about the overall experience is that Tony was quick to give me an out the door price by text without requiring me to come in or have a drawn out discussion on the phone. He responded to all messages quickly. Getting an appointmet was easy and there was no pressure on the buyer. Good communication, transparency, an onsite mechanic that goes over the cars, and reasonable pricing.

This company sucks ass, i brought a car from him and i had nothing but headache from the car i got…read morefrom him, i had ac issues, tires issues, windows broken down on me and i spent 3800 and I also spent almost 1000 out my pocket, He gave me the run around did not help me and lied to my face about issues, trust me don't buy from him ever

They make dream truck that exceed all expectations I truly love the trucks in their inventories…read morenation wide. My next purchase will definitely be coming from AZ or TX.

Junior was awesome he help with a issues I was having with my new truck that I bought at Scottsdale…read morestore and was getting no help he to it on his own and got the problem resolved right away thanks Junior great customer services

I cannot possibly give a better review of Michael and Auto Obsession. I found myself between a rock…read moreand a hard place when my car was totaled after someone had stolen my catalytic converter and knocked about the electrical components in the engine compartment like they were scrambling eggs. This happened while I was in the middle of refinancing my home. As a result, I couldn't apply for any credit, and after closing, there was enough up-in-the-air about my credit history that I was having trouble finding a loan despite never having missed a payment and having a lower debt to income ratio. Michael was empathetic, and with a down payment and signed purchase order, was willing to hold the car I picked until the dust around the mortgage had settled. Thankfully, this didn't end up being necessary because he connected me with an incredible banker at SunWest Credit Union who got me a loan at 3.69%. On top of that, he took care of a minor alignment issue and some of the upcoming regular maintenance at no extra cost, and offered to have have the car detailed again, despite how incredibly clean it was. Michael didn't have to do any of this. He could have told me to kick dirt, and even if he held the car, he could have let me deal with the added cost of a high interest loan for a few months and the upcoming maintenance I was expecting to pay for anyway. The fact is, he went well beyond what should be reasonably expected of a car dealer to not simply sell a car, but to help someone in a tough spot by no fault of their own get back on the road. This experience provides a good understanding of the quality of the product Michael wants his customers to leave with, but is also a great testament to his character. Sheila at SunWest also couldn't stop talking about how great Michael is. Seriously, give this man your money. I have nothing but positive things to say about this car buying experience.

I went in and spoke with Dave regarding a car I have a fairly low budget and asked if he had…read moreanything in my range he's was nice and curtiouse and help me find a 06 saturn ion2 with only 80,000 miles wow... I will decently recommend them and buy from them again in the futurw

I had a great experience! I love my new car and am so grateful to Another Time Used Cars for all…read morethere help!! They made the fiance process so easy and explained everything to me which was important as this was my first time buying a car on my own. The were pushy at all and really took the time to help me find the perfect car. Thanks so much!

I had a frustrating experience with this dealership that ultimately cost them my business. Last…read moreSunday I test drove a Passport that I had coordinated with Marco for 2 days, I was there from about 3:20-3:50pm, just before their 4pm close. I was told the finance manager was at another dealership working a deal, so nothing could be finalized that day, but I could test drive and mentioned that I would be in touch with Marco the next morning (he was out, so Atlan helped me on Sunday for the test drive) The next day, I was actively working the deal over Messenger with Marco, and clearly communicated that I had a same-day appointment to finalize my insurance payout and secure my down payment. I was in process and moving forward. I would be able to return late afternoon. While I'm finishing up the insurance needs, and sending over the letter I needed to provide about my prior total loss needed for financing...I see a message from Marco that 'I have another customer looking at the Passport'. I send the letter and say I'm just awaiting the payment links from Progressive, and will come after that...I could have been there within an hour. At no point was I told the vehicle was at risk of being sold, nor was I offered any way to secure it. Instead, as I reached out to Marco again, he sent a message stating that they sold it. RIGHT OUT FROM UNDER ME. When I raised the issue, the explanation given was that "the owner makes those decisions." That doesn't change the fact that there was a breakdown in communication and basic customer service. Passing responsibility doesn't address what could have been handled differently. What stood out most is that there was no effort to advocate for a customer who was actively in the process of buying. I understand dealerships move inventory quickly. I do not understand bypassing a ready buyer without clear communication and then offering excuses afterward. Because of that, I chose not to move forward with this dealership. If you're considering buying here, make sure you explicitly secure the vehicle immediately. Do not assume communication or process will protect your position.

I wanted to share my experience in case it helps someone else…read more I put down a deposit on a vehicle back in September 2025 that I ultimately never received. When I gave ALBERT the deposit I asked if I dont get the car I can get my money back? He said yes, dont worry. WELLL.....Getting the refund back turned into a process. I had to make multiple visits, and communication was none existent until I filed a complaint with the Attorney General. In the response to my complaint they said if I provided proof of the charge they would refund my money promptly, which was a lie. I provided them my bank statement and they still wanted the ORIGINAL CARD that was charged. Because my original debit card had been replaced by my bank, they made excuses about how they couldnt process the refund. I requested a check, but they insisted it had to go back to the original card. Then they asked me to call my bank, yet another hoop to jump through to get MY money back which set me off. So I cussed them out and called them theives and liars and stormed out. However, I calmed down and decided to try one more time. After calling my bank and getting the old card number, they were able to process the refund and gave me a receipt. I'm now waiting for it to post. In the hour and half I was there, I also witnessed physical violence between two salesman that had got into an arguement.... Salesman 1 went to salemans 2 desk and popped him upside the head. Saleman 2 then stood up and the arguement escalated before he slapped him smooth across his face. A third salesman stepped between them and de escalated them. It was uncomfortable to watch as a customer. This place is questionable at best, they lied to me about the car, they lied about how I can recieve my refund, they are very unprofessional and aggressive. In the end, the refund was processed, but it required months of persistence on my part. I would never recommend buying a car from here if you want your money in trusted hands. In the video below you can hear them tussling and the slap from salesman 2.

Came here with my mother who was looking for a car. She fell for the $500 holding fee. DON'T DO…read moreIT!!! This place is a joke. So unprofessional. The guys working there were arguing in front of us. Like really!

Spent the last 6 months trying to find a nice used car for myself. Months of scouring car websites,…read moreon the phone back and forth, and plenty terrible experiences at dealerships. Prestige auto was the light at the end of the tunnel for me, where ultimately I was able to walk out with the perfect car. Levi and his team are amazing. Made us feel so welcome, and made the process easy. As a woman buying a car, it can be very anxiety inducing. Salesmen constantly pushing you to spend way too much money on a car that's in terrible condition, tacking on all these dealership fees as if i don't pay attention to that. Prestige auto was a breath of fresh air in the car market, and took so much stress off my shoulders. I left the dealership happy not only because I got my car, but because I know my money went to the right people. Cannot recommend this place enough !!!!

Let me tell ya about this place...Prestige Auto Broker. My wife and I just purchased a 2018 Kia…read moreSoul from Levi. This was hands down, THEE BEST auto purchase experience I have ever had. My wife would always tell me how she hated to go anywhere to purchase a care, and she even praises Levi and Prestige. I have personal spoken to several members of the Prestige team and ALL were extremely friendly, educational, and accommodating. It did help that I already knew what car, however, from introduction to driving away was only an hour. Levi is an amazing person, friendly, straight forward and honest. Did I get a great deal? No, but I did get an extremely fair, good, deal, and I honestly do not feel either one of us got screwed. I would HIGHLY recommend Prestige Auto Brokers and Levi. They have so many beautiful cars available and I truly believe their word is their bond. Thank you Levi and Thank you Prestige!

I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

It doesn't get better than these guys! I chose Blue Chip to replace my windshield based on the…read morepositive feedback and they didn't disappoint. I requested a quote online over the weekend and received a call Monday morning. John set me up with an appointment and ordered the windshield then and there. What was the most helpful that he called my insurer while I was on the phone with him. My insurer told me that the crack had to be larger than a silver dollar to cover replacement. They went on to say that Blue Chip was not a partner of their insurance company. I asked the insurer if that meant that they wouldn't cover the windshield if Blue Chip replaced it. John promptly jumped in and told me that the windshield would be covered 100%, but that the warranty would be covered by Blue Chip rather than my insurer. I appreciated the clarification. He told me that there would be zero out of pocket cost to me. The insurer told me that the repair would be covered and John did the rest (which was literally everything). Blue Chip replaced the windshield right in my driveway, again, at no cost to me. The service tech, Dan, was on-time and went out of his way to answer my questions, like calibration of the camera. Since my vehicle was newer, it had a camera for emergency braking and adaptive cruise control, which required calibration by an authorized tech when the windshield was replaced. Blue Chip took care of that as well. Dan showed me where the camera was mounted and why it needed to be calibrated with the windshield change. Dan was professional, competent, fast and friendly. In the end, I got a shiny new windshield installed by professionals at no cost to me. I have found my permanent glass company!