Mixed review: Came in for a flat tire fix…read more Ended up paying over $400 for a new tire and was charged for 2 installs and a wheel balance that vibrated above 70 MPH. I got the tire revalued 3 wheels later and problem was solved. I thought at 1st my muffler was getting loose from the vibration and rumbling. I was trying to help a neighborhood shop but I'll be going back to the ones I visited before.

I towed my truck here and received amazing service. Carlos is super helpful. They had to figure out…read morewhy my truck wasn't starting. They were very thorough and it turned out my battery terminal needed to be replaced. He sent videos and explained everything. Recommend them to my boyfriend who drives a jeep. And if you know anything about jeeps, they are high maintenance. The jeep has had a lot of work done here, from engine work to replacing spark plugs, break flush, oil change, and more at a reasonable price. She is running like a whole new machine, since having Carlos and his team work on it. Definitely recommend coming here to everyone. They stay busy, so drop off your vehicle and she'll be in good hands.

Unfortunately I got a flat tire and did not have the correct size to remove the tire, this was the…read moreclosest shop and ahhh i am so blessed and lucky that it was Herb & Red's the 2 gentlemen working the shop were the sweetest and were able to help!! they were such an amazing help and did it in no time, they even made sure that the tire pressure was all good before I drove off the lot!!! 100/10 Also it was very clean and organized straight out of a movie!!

the only place I trust! Jim and his team are always so honest and kind and solve the problem…read morewithout trying to upsell me. highly recommend

Back again this Saturday morning for another oil change. Got here at around 8:04 ( they open at 8)…read moreand was taken in right away! These brothers really get to work! Love their honesty and the quality they provide. Both brothers have helped me out and they're both so friendly and welcoming. They still provide the punch cards and I'm almost at my free oil change . This place is by far the best when it comes to quick and easy oil changes. Thank you guys!!!!

First-time customer and new resident of Long Beach - from L.A., so not that far, but enough to…read morerequire all new services - so glad to have found my new go-to oil change location. Fair & honest quote via Yelp, and professional & welcoming upon intake/checkout. No upsell, no other added fees/suggestions. Easy in and out on a Saturday afternoon.

Well, well, two years past in a wink of time! Here we go again and again I'm running late on my…read moreregistration for my ol. Saturn 2000 aka "Forest! Run, Forrest, run!" Even though I had a great experience last time I still get anxious anytime an auto problem arises. Thank you thank this business! Small, but steady with plenty of shady sitting area. There were a Latino couple, a sister and me, white but used to a nice mix of nationalities! RC Hi-Tech checks all the boxes. We calmly sat together as one by one I watched the happy folk before me smile as that paid for their smog check, obviously all passed--no price hikes like an added catalytic converter or even a spark plug and that's it! Passed, paid, treated equally with respect and smiles! Thank you all. Oh! One more thing, they still have doggy love if fur therapy works (for me it's a big plus)!

Took my car here about a month ago after having some transmission issues. I was shown where my…read moretransmission was leaking and they replaced a seal on my transmission. I had my car back to me hours earlier than anticipated and the price was very reasonable. My car is back to normal and running great. The friendly shop dogs are a plus too!

This review is well over-due. I didn't realize LB Auto Tech was on Yelp! I cannot express how much…read moreI appreciate the guys here, always getting my cars right. They've done maintenance on all of my cars from Single Turbo i4, N/A V6, N/A V8, and Biturbo V8. Little jobs such as oil changes or spark plugs to bigger jobs like rear differential replacement and AC compressor replacements, these guys are the ones to go to. Thank you Glen & Willie!

I love Long Beach Auto Tech! They not only have great customer service, but I trust them with my…read morecar whole heartedly. I've gone to them consistently for the past couple of years and I have nothing but great things to say!

I only got a tire patched but the experience was easy, service was prompt and friendly without any…read moresales pushes etc and the price was reasonable. If you have a car and that car gets sick, these guys will treat it with dignity. USA

Decent guys, but be ready to wait. Booked an appointment 2 days in advance to get new tires. Was…read moretold by Josh to be there first thing in the morning (8am). Was also told it should only take about an hour or 2, and that they will call me when it is ready. Waited 4 hours, and I had to call to confirm if it was ready for pick up, to which they said "Oh yeah it's done come pick it up." When I asked how long it's been ready, they couldn't even give me an answer. Josh said he's been "Too busy at the desk all day."

I took my van in to get checked out and they were very quick to respond, helpful with the service…read moreand had the integrity to let me know nothing needed repairing! I would absolutely recommend them, very honest people.

First time customer, and as a woman who knows quite a bit about cars, it isn't always easy to find…read morea shop that will listen and not try to upsell you. When my long time mechanic left town, I was recommended to Tom's and I can honestly say it was an A+ experience. Victor was knowledgeable, friendly and (most importantly) honest. I authorized certain services if they were needed and they declined to do them since they found they were not required at this time, which saved me a bit of money. The shop itself was very clean and professional, and packed-they have a lot of business. 10/10 for everything!

As a couple of other reviews have said, sadly the service at Joe's Auto has declined recently. I…read morehave been coming here for all my vehicles servicing since we moved to the area about 5 years ago. My first time here I had a great chat with Joe and every time I visited since he remembered where I was from and asked how our other vehicle was. His son, Adam, was equally friendly and ran the shop really efficiently always taking the time to explain diagnosis, recommendations and show us parts that were replaced. Now, there is a gentlemen running the front desk called Augustine and all this has changed. Our vehicle was back in the shop for an on-going check engine light related to a leak in the evap system, Augustine called me to tell me they had diagnosed 3 separate sensors that were all faulty and needed replacing. 2 of these had already been replaced by this shop last year when this engine code first started. When I asked him to explain the 3rd sensor to me he was either unwilling to or unable to, I asked because it sounded very similar in name to one of the others and wanted to verify which one had already been replaced. I ended up having the other 2 replaced under warranty and plan to find another shop for our repair needs now. Additionally, when Augustine called me to let me know my vehicle was ready I asked what time they closed. He told me 4:30pm (despite their advertised hours saying 5:00pm). I left work early to drive my wife to the shop to collect the car, arriving at 4:25pm only for the shop to be locked up and no one there. When I asked Augustine about this the following say he said he thought I would probably be coming the following day and "it was getting late". I asked if it would be possible to speak with Adam and he told me that Adam doesn't work there anymore. I asked whether the shop had changed hands and he insisted that Joe is still in charge, although when I asked when it would be possible to talk to Joe I was told that he wasn't available and he just "randomly drops in". I'm sorry to see the customer service and professionalism decline at this shop but having older vehicles, we have to trust that the the mechanics working on our vehicles and the shops we take them to are giving us all the information and the correct information. It no longer feels that way at Joe's

I hate having to write this review, but I feel I have no choice…read more I've been bringing my vehicles to Joe's Auto for years. I've trusted them with my family's cars, my previous vehicle, and most recently my Nissan. When my check engine light came on, there was no question where I would take it. After diagnosing the vehicle, I received a call from one of the newer staff members informing me that I needed a spark plug kit and a fuel injector, with an estimated cost of around $1,200. I declined the fuel injector repair, yet still paid over $1,100 for the work that was completed. Unfortunately, about a week later, the check engine light came back on. I brought the vehicle back, but I never received a clear explanation as to why the light had returned. I left believing the issue had been resolved. Then, on June 17, the check engine light came on again. I immediately called Joe's Auto. Instead of asking me to bring the vehicle in right away, I was told to bring it in the following day. After spending over $1,100 on repairs that apparently did not fix the problem, I expected a greater sense of urgency and concern. Because I no longer felt confident that the issue was being taken seriously, I took my vehicle to the dealership and paid additional money to have the problem addressed. I called Joe's Auto to let them know what had happened, but the response was disappointing. The only explanation I received was that the parts were under warranty and that I should have brought the vehicle back in. I understand that parts can be under warranty, but after multiple visits and the same problem continuing to occur, I expected some level of accountability, concern, or even an offer to work with me toward a resolution. Instead, I felt dismissed. I've been a loyal customer for years, which makes this experience even more disappointing. Unfortunately, based on how this situation was handled, I will not be returning.