Friendly and fast - very reasonably priced. Always sends test when to pick up cleaning.read more

Excellent service would definitely come back again. They do the same day service if you're in by…read more9am you can get your clothes back after 5 PM. Great value as well compared to other dry cleaners.

Friendly , great cleaners! Close are always neat and completed to request. Business hours are…read moreconsiderate for customers. The quality and value is excellent! I would recommend them. Very few cleaners left that recognize their customers. It reminds me of the days when service was personalized!

Super sketchy service. They have zero security and will give your suits to strangers. Go anywhere…read moreelse if you value your belongings. Story time. I occasionally travel for work and used Alex Cleaners on several occasions over the last few years as my local neighborhood shop to get a quick service before meeting with Clients. Normally no issues... but... Last month I was preparing for both an interview and a wedding. I dropped off a suit and shirt for cleaning like usual. I was given a ticket slip and told to come back in a few days. When I came back, the employee couldn't find my suit or their copy of the claim ticket. I assumed maybe just a clerical error and spent 30 minutes with the employee going through the racks to see if it had been misplaced. Nothing. I gave them my information and was told the owner would call me back and I hoped they'd have an update. Meanwhile I'm going home trying to figure out backup plans if I don't get my suit in time. This is where it gets crazy. The owner calls me within the hour and tells me someone came in several days earlier without the ticket receipt. The person claimed to be me and Alex Cleaners gave them my suit when they paid in cash. I was confused. Why would they give my suit to someone without the claim ticket? They had my contact information on the business copy of the ticket, so why wouldn't they try calling my phone number or email to verify my identity? But they didn't. Any time I tried to ask a question, the owner cut me off and talked over me. I got more confused because rather than admitting making a mistake as a business, the owner THREATENED me by claiming I was trying to scam them and that he was going to call the police on me! At this point I ended the conversation terrified this guy was going to have police or attorneys coming after me for their mistake. I filed my own police report, but I'm not planning on taking this to court. The suit was nice but not worth legal drama. The most I can do is warn others not to use Alex Cleaners. I don't know what their situation is... if they messed up and were lying to cover themselves when they realized they lost my clothes? That or their employees are sharing customer info to commit fraud and steal suits because they don't have security systems or processes to protect customer belongings. Either way, save yourself the drama and get your stuff cleaned somewhere else. TL;DR Alex Cleaners gave my suit to a stranger then threatened me.

My husband and I moved to Leander a few months ago and were looking for a good dry cleaner. I feel…read moreso lucky to have found such a great place my first try here. Miss Jenny at the front always does an amazing job with starching our jeans and pressing our shirts! in addition, I have brought in more delicate items like nicer blouses and skirts and they came out phenomenal!

Been here twice and here's my experience: Jenny is an…read morehonest, caring, adept, and passionate with her craft. She'll tell you she can't do a certain job rather than pretend she can. I had a speaking event and a photo shoot for my business and she ensured my clothes were perfect. I came in super last minute for my photo shoot and she said it couldn't be done in basically 1 day. But i told her i had no choice, and she found a way to make it happen (not a full work up but was able to target the areas i needed) and saved my photo shoot. She cleaned and pressed my clothes excellently at a fair price. I'll be coming back.

Sadly, the service has gone down since the change of ownership. When I dropped off my shirts for…read morelaundry, like always, I inquired about the new rates. I was told one thing then when I went to go pick them up, the rates have gone up significantly also the shirts were dry, cleaned when I had asked them to be laundered. No apology, nothing done to make it right. We won't be using them anymore.

Been a customer for 19 years and always satisfied with the prompt and quality service. Take your…read morebusiness here and you won't be disappointed!

Jason at Parmer location is excellent. Young man dilligently works hard, & takes time to make sure…read moreyour clothes are cleaned correctly.

horrible service. Manger is very rude and unprofessional. They lied to me twice about my clothes…read moreand even lost my clothes. When I came here to get my stuff nobody knew where my stuff was and then gave me back dirty clothes that I paid to have dry cleaned. Don't go here! It's horrible.

Horrible. They simply did absolutely nothing. The shirt came back as it was in a hanger…read more P.S. Its ruined. They managed to assure black ink from other clothes got to it. Total disgrace.

terrible experience. I had my granddaughter's flower girl dress sent to this cleaners because I…read morewanted to make sure it was cleaned and steamed. It came back worse more wrinkles they had lost the train. My husband had to keep inquiring about it and then when he went to pick it up, they said it wasn't there. They was at another store and then he finally got it. There was no apology. There was no rectification and now I'm gonna have to spend my day Saturday trying to clean up the mess. It looked better out of the company's package versus picking it up from the cleaner.

They were supposed to help, and made it worse. Don't know how she sleeps at night providing service…read morelike this. I came to this local cleaner desperate for help getting a bleed reversed on the bottoms of a two piece heirloom Chinese brocade outfit. I explained the situation and said I would pay upwards of $200 to get it looking better, and explained I just did NOT want it to get worse. I didn't hear anything for a while and although there was a race against time to get my daughter photographed in it, I didn't want to put extra pressure on them. Despite multiple efforts from me, and the workers in the shop to get some kind of update, the owner was incredibly non-responsive. They had the garments and reference imagery for two months without update, and I went to pick it up and they had completely ruined the top. The top wasn't in perfect condition as it had a small localized bleed, but it looks like they did some treatment that definitely made the top worse. The owner said she didn't know what it looked like before and I had a framed reference sitting in her shop for two months. Really just sucks that my one request was for it to not get worse, and it was ok if they couldn't do anything about it. But they failed to communicate or understand their own professional limitations. The entire situation was already heartbreaking and this unprofessional business touching this garment was just the cherry on top.

DO NOT USE THIS PLACE FOR ALTERATIONS!! I was very hesitant…read moreto leave this review, but here we are. Before I explain, let me just say that the women who work here were very welcoming and nice my first time coming in. Their cleaning was also fine, no complaints there. The issue is the sewing. I had a breast reduction earlier this year and brought in two brand new Left on Friday swim tops because they were too big after my surgery. I thought I would save myself the $200 buying new tops and have them taken in a little. There was obviously some sort of communication breakdown between me and the woman who I spoke to, that did my measurements, but even so, the final result is the worst sewing I have ever seen in my life. I could have done a 10x better job myself, but I wanted my things taken to a professional. Their work was not professional at all. It was a total botch job. Both tops were cut down the middle in the back (WHYYY? Not even on an already existing seam, just cut that b*tch right through the middle ‍) and then the two sides were sewn (really terrible, rough, ugly stitches) back together with the ends folding awkwardly inward onto my back, in an itchy and uncomfortable way. In addition to that, she didn't take both sides in equally so now the straps on both tops are asymmetrical! I mean you can see it in the photos. It's inexcusably dreadful. Neither swim top is wearable and I ended up having to buy new ones anyway. When I confronted the woman about it, I asked if she had actually SEEN the work, because I didn't want to assume that she had done it herself, and I told her they look really bad. She seemed a bit uncomfortable and said that yes, she had done the work herself, and when I pulled out the tops and showed her all of the above mentioned things, she got a little bit belligerent with me. Immediately defensive, started raising her voice, denied any wrongdoing, blamed me for all of it because I didn't communicate well enough, etc. I'm not sure how clear you have to be with someone about having a top taken in, but it didn't seem productive to have a yelly argument with the woman in her store, so I just said, "Ok, I'm sorry if I wasn't clear enough", and I chalked it up to a communication breakdown. She then offered to give me a 20% DISCOUNT on the work. I was absolutely baffled by this because not only was I still having to pay her for ruining my swim tops, but I would also need to spend another $200 to buy new ones. Bottom line: do not bring alterations here. They will ruin your clothes. You'll get better results letting a toddler play with your sewing machine.

I have been coming here for 10 years and the staff has always been very accommodating and friendly…read moreeven with newcomers. They are always working hard to keep the place, clean and tidy and in working order.

I had to use this for one piece of laundry that is too big for our standard washer/dryer. It went…read morefine. I wasn't there long, For a laundromat its fine. One thing is it lists all its benefits on the wall which includes a tv which is in a corner but while it was on my first visit it hasn't been since.