It's the laundromat and it's cheaper than the other ones. It's also the oldest one around, so don't…read moreexpect much, but it will wash your clothes

Majority of the washing machines are broken. There is no attendant on site so if you lose money in…read morethe washing machine, it's just a loss. Nobody's here to attend you with anything.

Had several large blankets that needed to be washed and I wasn't looking forward to the trek to the…read morelaundromat. However, I was pleasantly surprised when I arrived and there was plenty of machines and it was very clean facility. You load a laundry card at the front counter on either side either by cash or card. Machines are easy to use and displays the cost and time of cycle on the card reader. Overall will use again if the need should arise because I was able to wash 3 large blankets in 20 mins and be on my way. Also it is attached to a gas station that also has a taqueria so there are options for food.

Attendants very nice and keep this place clean. Machines worked with not problems…read more Lots of parking

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

Just tried this spot another shot and I decided I'm never coming back. It is extremely expensive…read more To start the big dryersif is 70 cents for 9 minutes, and 70 cents for every 9 minutes after that. The small dryer are 50 cents for every 9 minutes. I didn't know laundromats were for rich people now. This is a shame because I've been coming here for years.

Friendly , great cleaners! Close are always neat and completed to request. Business hours are…read moreconsiderate for customers. The quality and value is excellent! I would recommend them. Very few cleaners left that recognize their customers. It reminds me of the days when service was personalized!

Super sketchy service. They have zero security and will give your suits to strangers. Go anywhere…read moreelse if you value your belongings. Story time. I occasionally travel for work and used Alex Cleaners on several occasions over the last few years as my local neighborhood shop to get a quick service before meeting with Clients. Normally no issues... but... Last month I was preparing for both an interview and a wedding. I dropped off a suit and shirt for cleaning like usual. I was given a ticket slip and told to come back in a few days. When I came back, the employee couldn't find my suit or their copy of the claim ticket. I assumed maybe just a clerical error and spent 30 minutes with the employee going through the racks to see if it had been misplaced. Nothing. I gave them my information and was told the owner would call me back and I hoped they'd have an update. Meanwhile I'm going home trying to figure out backup plans if I don't get my suit in time. This is where it gets crazy. The owner calls me within the hour and tells me someone came in several days earlier without the ticket receipt. The person claimed to be me and Alex Cleaners gave them my suit when they paid in cash. I was confused. Why would they give my suit to someone without the claim ticket? They had my contact information on the business copy of the ticket, so why wouldn't they try calling my phone number or email to verify my identity? But they didn't. Any time I tried to ask a question, the owner cut me off and talked over me. I got more confused because rather than admitting making a mistake as a business, the owner THREATENED me by claiming I was trying to scam them and that he was going to call the police on me! At this point I ended the conversation terrified this guy was going to have police or attorneys coming after me for their mistake. I filed my own police report, but I'm not planning on taking this to court. The suit was nice but not worth legal drama. The most I can do is warn others not to use Alex Cleaners. I don't know what their situation is... if they messed up and were lying to cover themselves when they realized they lost my clothes? That or their employees are sharing customer info to commit fraud and steal suits because they don't have security systems or processes to protect customer belongings. Either way, save yourself the drama and get your stuff cleaned somewhere else. TL;DR Alex Cleaners gave my suit to a stranger then threatened me.

My dress has a little stain on it that was not there before I dropped it off. Luckily for the rude…read morelady at the counter I didn't have enough time to do anything about it. I called before coming to pick up the dress because it was cutting it close to closing time. I didn't realize they closed at 6 and I was stuck in traffic. When I walked in the lady was hanging my dress up and I laughed happily realizing she already had the dress out (I didn't give her my name when I called so I was surprised she knew which dress it was) She made an annoyed sound after that and then when I was paying she was tapping her nails on the counter the whole time. If paying customers annoy and inconvenience you that much, maybe you should get a different job.

The first impression was pretty solid and have used several times now. Had bridal party attire…read morecompleted (long dress for me; suit for husband), and requested special attention to stains on suit: husband managed to back into every pollen-bearing plant at the wedding in his cream-colored suit. They removed them all completely, looks like he never even wore it! Also impressed with the packaging: dress came in a robust cardboard frame with soft hanger, and husband's suit even had this neat plastic hook to protect the button. This place is now my go to.

they have ruined a beautiful linen, lined 22 year own blazer and will…read morenot give me a refund, reimbursement or a policy. Don't they need to have insurance. It was tossed in a hot washer. What???

they took my linenlined blaser and washed. it was destroyed they looked replacements. no word for…read moreweek they said they will give me $100 but I had to take experience rating down before I got the check they tried to grab my phone to erase phone. they tried to blackmail and closed the exit I backed out no check

First time customer, great customer service. Took a few work items and they were well taken care…read moreof. Will come back soon.

I recently took some of my sheets and clothing and they were very well taken care of. Very clean…read moreand organized. Friendly staff and very hard working. The manager was very kind and understanding of all the details I disclosed. Highly recommend.