I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

if i could give 0 stars, then i surely would. the thieving employee is still there, Linda. the…read moreother day, i stopped in to see if the owner wass there or the manager. well i saw linda wearing some of my clothes! this thieving bitch had my clothes on! the nerve of this thief! she is still stealing clothes from people! the new owner, James Cuellar knows about her theivery and surely must condone it! run, do not walk!!!!!!!!!!! this place will steal your money and your clothes. i can see why the manager is not there anymore. i would not work here for all the money in the world. this place should be investigated by the authorities and the health department. the machines have mold and mildew around all the seals to the washers. they are disgusting and nasty! the new owner doesn't care about the customers and what they want. he has raised the prices on the wash and fold to an astronomical rate! and the service and quality has really gone downhill. this place used to be great and now its a trashy ghetto place!!!!!!!!!!!!!!!

do not bring your clothes here this place ruins clothes expensive clothes I wish I can give it a -10read more

Moved to Wells Branch 9 years ago, and have used Tower the entire time. I'm not going to pretend…read moreI'm a big spender, I'm not. However I've always been happy with their work and turn around time the 4 or 5 times a year we stop in. However I pulled up this morning to see this sign on the door. The owner is blaming his lack of staff on $600 stimulus checks from over 2 years ago. I haven't met anyone still living off that money, especially in a high cost of living area like Austin! Hey Tower Cleaners, offer a living wage and you'll probably have staff! Anyway, thanks for posting the giant red flag on your door. I didn't even get out of my car. Instead, I took my husbands shirts to a cleaners who doesn't expect people to starve while making them money.

After moving to north Austin last July I realized my laundry situation was not going to be very fun…read morewithout an in-unit washer dryer and the fact that our laundry room for our apartment consisted of 2 washers and 2 dryers (that don't work very well) for the whole unit. I would try out new laundromats on my days off to find which one would be the cleanest, best value, and make me feel safe. They were all just sort of.. fine. Just very typical sort of run down which I expected. Let me be clear that clean laundry on Parmer is the best laundromat I've ever been to. It's so CLEAN, there's always machines available, and it just has a very nice presence inside. Most of all, the attendant here is the nicest man. EVERY TIME I come in, he greets me with "good morning! How are you?", followed later with a "see you next week, have a good day!"... i'm going to be honest: I really don't like doing laundry, especially on my days off. This man is the sole reason i'm able to enjoy going to do my laundry because I know wether i'm feeling terrible or wonderful, he will give me the most genuine greeting. I've been to other cleans before, and this one is UNBEATABLE.

Washers and dryers wash and dry efficiently, I can get my laundry done in about an hour. Only big…read moreproblem is there are not enough carts to transfer from washer to dryer and I usually have at minimum 4 loads worth of clothes to transfer. There's only 4 for the whole store. I've only been able to get a cart not in use half the time. With a bad back and hip, transferring to either a low or high dryer bending so frequently from my own laundry basket, kills my back. Hopefully they get at least double the carts very soon. Been 2 months since they last said they were working on it.

Excellent tailor and dry cleaner. They've tailored a few jackets for me and the work is always good.read more

Second time I've gone to Kim and she was excellent as always. I needed to get measurements done and…read moreshe was quick yet thorough, and wrote it all down on a piece of paper that had a diagram of the human body and everything.

My first time coming here and would definitely be coming back! The man up front working today was…read moreso nice and so helpful with me :)

Great neighborhood laundromat! I was looking for somewhere close by with an XL capacity washer to…read morewash my machine washable rug, and Coinless Laundry popped up in my search. I messaged the business asking if they had XL capacity machines available, and they responded within less than a day answering my question. When I arrived, the gentleman behind the desk quickly answered all of my questions about how the card deposit and machines worked. He was super nice. Great customer service. Reasonable prices to wash, and my load got done in 25 minutes. I will be using Coinless Laundry again for my other rugs.

Well, look at me doing laundry on a regular basis/not waiting til I've run out of socks and…read moreundies!! Still loving LaundroLab. It seems the cat is out of the bag/this "hidden" gem is no longer hidden...when I started coming here several months ago, they had a promotion of 50% off Thursday mornings 7am-12p. It reduced to 25% off on Thursday mornings the last two times I was here, and now, today 4/23/26, the promotion is no longer. I'm glad this locally owned biz is doing well! The machines, the clean space and the ample folding stations sell themselves...you couldn't convince me that there is a better laundromat in Austin!

Great place if your washer/dryer is on the fritz…read more It's a laundromat so it's not going to be exciting, but it's: Reasonably priced, has good equipment, no bad vibes, feels safe, places for kids if you have them with you, cash and card options, and free WiFi. Just don't come hungry, because the vending machines are way way WAY overpriced. Like predatory levels of overpriced on some items, several dollars for a tiny bag of chips that would cost $0.50-$1.50 at a grocery store or convenience store is sold for up to $5.00 sometimes. Not sure if this if the owner's doing or if they are renting that space to a vending vendor, but it's really off-putting in a world filled with shrinflation and ever-present corporate corruption.

I would never go to any others cleaners in the Pflugerville area. Tailor Fit is absolutely the…read morebest. The business is a bit tricky to find but well worth the treasure hunt. Sunny is the best. It is obvious she knows her trade. She is so sweet and personable. She follows all requests and gives advice when needed. I find her pricing comparable if not better for services rendered. Thank you Sunny for being the best!

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

This place is basically amazing. The prices are very decent between raging from three dollars to…read morenine dollars when you wash your clothes. Then the dryer go from $.25 per Three Minutes. They have machines they have selling cokes. They have bathrooms and they have a nice attendant here too. They also play Lo-Fi Music, while you wait. And if you guys want to get more interesting, they have benches and they also have a charging station.

Parking was assessable.. Carts were available and well kept…read more Washers and driers are clean and running..instructions readable. The crew working were friendly and willing to help.

MY LAUNDRY WAS STOLEN AND THEY TOLD ME THEY DIDN'T GIVE AN F! I believe my laundry was stolen by…read moreeither the female attendant or a co-conspirator. On June 19th, 2023 I was in the facility and she asked me how many machines I had. When I told her I was using 3 of the 8 load machines and 2 of the 6 load machines she said "wow that's a lot of laundry." I said yes, that I had not been to the laundromat in years, had cancer but was feeling good today so wanted to get it all caught up and done at once. I then heard her on the phone speaking to someone about "there's this girl with laundry..." I tuned it out because I wasn't the only female there at that point and she works at a laundromat but in hindsight it all makes sense. She had been at the folding table folding laundry for those that pay for that service the entire time I was there. When my laundry was ready to dry she pointed to the dryers closest to her. I figured she was doing me a favor and pointing out the best dryer or something so I went where she pointed over to the corner. I had to separate the clothing that went into the dryer from the air dry laundry. I did this to all 3 of the 8 load machines I was doing this while doing my best to keep my eye on the machines that were still waiting for me. I would grab laundry - look - repeat. You get the picture. At this time the attendant disappeared. I finished all 3 of these machines and moved onto the 6 load machines which were in another row over. Machines number 18 & 19 and there was someone else's laundry in machine 19. The gentleman who had just started the machine was still standing there and told me it was empty when he got to it. He was holding an empty basket and I saw no clothes of mine in the window. I started looking in every direction, in all washers and dryers and at everyone's laundry they were folding, in their baskets and challenging people who were leaving. I went to the attendant who had returned to the folding table and told her someone took my laundry. Her response was "are you sure?" I stared at her and told her " yes I'm sure." I went to the machine, put in my card and showed her that I had paid for the use of this machine. I asked to see the cameras. She told me she didn't have access. I asked then who did? She told me only the owner. I asked for the owners name and number and her response was "I don't know ." REALLY? I said "you don't know who you work for? You don't know the name, number, who pays you, and who makes the schedule?" She tells me no. I told her I'm calling the police to report it. She then tells me "just leave your name and number for the owner. No need to call the police." I told her I would leave my name and number but I was still calling APD. Now why wouldn't she want me to call them? SUS Then I noticed another man in the facility who had been there for a good 30 minutes but I hadn't really taken notice of him before. He was clearly an employee. I told him that someone had stolen my laundry and asked if he had access to the cameras and if he had the owners name and number. His response was "No he didn't to both questions. IDGAF. Do what you want. Don't involve me. Call the police if you want. IDGAF." Nice. Helpful guy. I have never heard from the owner. I have money on my card I want refunded. I filed a police report. I know dam well nothing will come of it. I know my clothes are gone, but I know someone who works there took my laundry or gave someone a tip to come take it OR they at the very least knew the owners information and didn't bother to share it which to me, makes you just as ridiculous AND guilty as the person who stole someone else's laundry. What sad human beings that they DGAF when someone else gets their most basic things stolen from them. I know there are others in worse situations, but if they will steal your dirty underwear and socks they will steal your last $5 and your purse. LOOK OUT AND WASH YOUR CLOTHES ELSEWHERE. IF YOU ARE THE OWNER CONTACT ME IMMEDIATELY. THE ONLY WAY I WILL TAKE THIS DOWN IS IF WE SPEAK! RIDICULOUS I HAVE TO GO TO THIS LENGTH TO HEAR FROM SOMEONE.

I've had things stolen by staff from the washer and dryers. Wouldn't recommend this business. Had…read moreto file a police report