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    Kim Tailor & Cleaners

    4.1 (44 reviews)
    Open 9:30 am - 7:00 pm

    Services - Kim Tailor & Cleaners

    Clothing alterations

    Clothing mending and repair

    Kim Tailor & Cleaners Photos

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    Reviews With Photos

    Before picture of what my dress USED to look like
    Angela G.

    I would give zero stars if I could. Maybe this place does good alterations but DO NOT get your dry-cleaning done here. One of my fav dresses is ruined (it was over 150 and cannot be bought on the site any longer). The material was destroyed (see pic) and another dress had spots all over it (see photo). I'm trying to clean it myself. I am so disappointed. I've never given a one star review on Yelp.

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    4 months ago

    Excellent tailor and dry cleaner. They've tailored a few jackets for me and the work is always good.

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    11 months ago

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    3 years ago

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    2 years ago

    I took a skirt in to have it taken in. They did a lovely job. Skirt fits great now and it looks professionally altered.

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    4 years ago

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    2 years ago

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    7 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    3 years ago

    Very busy location! Great customer service and pricing! They did such a great job! Please give them and opportunity!

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    5 years ago

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    3 years ago

    Amazing experience! Kim delivered on a same day zipper replacement that was an emergency situation. Highly recommend this shop!

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    8 years ago

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    3 years ago

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    7 years ago

    She did an amazing job on my wedding dress! A little more expensive than chain locations, but totally worth it for the service.

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    8 years ago

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    4 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    Kim was very sweet and did a wonderful job steaming my wedding veil last minute! Highly recommend!!

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    8 years ago

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    10 years ago

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    7 years ago

    I had two pairs of jeans hemmed here. She did a great job and the price was affordable.

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    10 years ago

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    Page 1 of 2

    Ask the Community - Kim Tailor & Cleaners

    Review Highlights - Kim Tailor & Cleaners

    I was impressed with the quick turnaround and the dress itself turned out PERFECT!

    Mentioned in 2 reviews

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    The Laundry Spot - Laundromat

    The Laundry Spot

    (116 reviews)

    $

    Allandale, Brentwood

    I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

    I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

    Alex Cleaners

    Alex Cleaners

    (8 reviews)

    Friendly , great cleaners! Close are always neat and completed to request. Business hours are…read moreconsiderate for customers. The quality and value is excellent! I would recommend them. Very few cleaners left that recognize their customers. It reminds me of the days when service was personalized!

    Super sketchy service. They have zero security and will give your suits to strangers. Go anywhere…read moreelse if you value your belongings. Story time. I occasionally travel for work and used Alex Cleaners on several occasions over the last few years as my local neighborhood shop to get a quick service before meeting with Clients. Normally no issues... but... Last month I was preparing for both an interview and a wedding. I dropped off a suit and shirt for cleaning like usual. I was given a ticket slip and told to come back in a few days. When I came back, the employee couldn't find my suit or their copy of the claim ticket. I assumed maybe just a clerical error and spent 30 minutes with the employee going through the racks to see if it had been misplaced. Nothing. I gave them my information and was told the owner would call me back and I hoped they'd have an update. Meanwhile I'm going home trying to figure out backup plans if I don't get my suit in time. This is where it gets crazy. The owner calls me within the hour and tells me someone came in several days earlier without the ticket receipt. The person claimed to be me and Alex Cleaners gave them my suit when they paid in cash. I was confused. Why would they give my suit to someone without the claim ticket? They had my contact information on the business copy of the ticket, so why wouldn't they try calling my phone number or email to verify my identity? But they didn't. Any time I tried to ask a question, the owner cut me off and talked over me. I got more confused because rather than admitting making a mistake as a business, the owner THREATENED me by claiming I was trying to scam them and that he was going to call the police on me! At this point I ended the conversation terrified this guy was going to have police or attorneys coming after me for their mistake. I filed my own police report, but I'm not planning on taking this to court. The suit was nice but not worth legal drama. The most I can do is warn others not to use Alex Cleaners. I don't know what their situation is... if they messed up and were lying to cover themselves when they realized they lost my clothes? That or their employees are sharing customer info to commit fraud and steal suits because they don't have security systems or processes to protect customer belongings. Either way, save yourself the drama and get your stuff cleaned somewhere else. TL;DR Alex Cleaners gave my suit to a stranger then threatened me.

    Clean Laundry - The most expensive washers in the building,  when you need to wash 3-4 loads as one.

    Clean Laundry

    (23 reviews)

    After moving to north Austin last July I realized my laundry situation was not going to be very fun…read morewithout an in-unit washer dryer and the fact that our laundry room for our apartment consisted of 2 washers and 2 dryers (that don't work very well) for the whole unit. I would try out new laundromats on my days off to find which one would be the cleanest, best value, and make me feel safe. They were all just sort of.. fine. Just very typical sort of run down which I expected. Let me be clear that clean laundry on Parmer is the best laundromat I've ever been to. It's so CLEAN, there's always machines available, and it just has a very nice presence inside. Most of all, the attendant here is the nicest man. EVERY TIME I come in, he greets me with "good morning! How are you?", followed later with a "see you next week, have a good day!"... i'm going to be honest: I really don't like doing laundry, especially on my days off. This man is the sole reason i'm able to enjoy going to do my laundry because I know wether i'm feeling terrible or wonderful, he will give me the most genuine greeting. I've been to other cleans before, and this one is UNBEATABLE.

    Washers and dryers wash and dry efficiently, I can get my laundry done in about an hour. Only big…read moreproblem is there are not enough carts to transfer from washer to dryer and I usually have at minimum 4 loads worth of clothes to transfer. There's only 4 for the whole store. I've only been able to get a cart not in use half the time. With a bad back and hip, transferring to either a low or high dryer bending so frequently from my own laundry basket, kills my back. Hopefully they get at least double the carts very soon. Been 2 months since they last said they were working on it.

    Parmer Laundromat

    Parmer Laundromat

    (37 reviews)

    $$

    MY LAUNDRY WAS STOLEN AND THEY TOLD ME THEY DIDN'T GIVE AN F! I believe my laundry was stolen by…read moreeither the female attendant or a co-conspirator. On June 19th, 2023 I was in the facility and she asked me how many machines I had. When I told her I was using 3 of the 8 load machines and 2 of the 6 load machines she said "wow that's a lot of laundry." I said yes, that I had not been to the laundromat in years, had cancer but was feeling good today so wanted to get it all caught up and done at once. I then heard her on the phone speaking to someone about "there's this girl with laundry..." I tuned it out because I wasn't the only female there at that point and she works at a laundromat but in hindsight it all makes sense. She had been at the folding table folding laundry for those that pay for that service the entire time I was there. When my laundry was ready to dry she pointed to the dryers closest to her. I figured she was doing me a favor and pointing out the best dryer or something so I went where she pointed over to the corner. I had to separate the clothing that went into the dryer from the air dry laundry. I did this to all 3 of the 8 load machines I was doing this while doing my best to keep my eye on the machines that were still waiting for me. I would grab laundry - look - repeat. You get the picture. At this time the attendant disappeared. I finished all 3 of these machines and moved onto the 6 load machines which were in another row over. Machines number 18 & 19 and there was someone else's laundry in machine 19. The gentleman who had just started the machine was still standing there and told me it was empty when he got to it. He was holding an empty basket and I saw no clothes of mine in the window. I started looking in every direction, in all washers and dryers and at everyone's laundry they were folding, in their baskets and challenging people who were leaving. I went to the attendant who had returned to the folding table and told her someone took my laundry. Her response was "are you sure?" I stared at her and told her " yes I'm sure." I went to the machine, put in my card and showed her that I had paid for the use of this machine. I asked to see the cameras. She told me she didn't have access. I asked then who did? She told me only the owner. I asked for the owners name and number and her response was "I don't know ." REALLY? I said "you don't know who you work for? You don't know the name, number, who pays you, and who makes the schedule?" She tells me no. I told her I'm calling the police to report it. She then tells me "just leave your name and number for the owner. No need to call the police." I told her I would leave my name and number but I was still calling APD. Now why wouldn't she want me to call them? SUS Then I noticed another man in the facility who had been there for a good 30 minutes but I hadn't really taken notice of him before. He was clearly an employee. I told him that someone had stolen my laundry and asked if he had access to the cameras and if he had the owners name and number. His response was "No he didn't to both questions. IDGAF. Do what you want. Don't involve me. Call the police if you want. IDGAF." Nice. Helpful guy. I have never heard from the owner. I have money on my card I want refunded. I filed a police report. I know dam well nothing will come of it. I know my clothes are gone, but I know someone who works there took my laundry or gave someone a tip to come take it OR they at the very least knew the owners information and didn't bother to share it which to me, makes you just as ridiculous AND guilty as the person who stole someone else's laundry. What sad human beings that they DGAF when someone else gets their most basic things stolen from them. I know there are others in worse situations, but if they will steal your dirty underwear and socks they will steal your last $5 and your purse. LOOK OUT AND WASH YOUR CLOTHES ELSEWHERE. IF YOU ARE THE OWNER CONTACT ME IMMEDIATELY. THE ONLY WAY I WILL TAKE THIS DOWN IS IF WE SPEAK! RIDICULOUS I HAVE TO GO TO THIS LENGTH TO HEAR FROM SOMEONE.

    I've had things stolen by staff from the washer and dryers. Wouldn't recommend this business. Had…read moreto file a police report

    Kim Tailor & Cleaners - sewingalterations - Updated May 2026

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