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Jain's Alterations

5.0 (1 review)
Open 9:00 am - 10:00 pm

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Services - Jain's Alterations

Clothing alterations

Clothing mending and repair

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11 months ago

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The Sewing Station - L&C Menswear "L-Bows" Bow Tie Bundles (Includes Ready Made Bow Tie + Pocket Square)

The Sewing Station

(10 reviews)

For the sake of sounding Cliche- "if I could give 0 stars, I would". I called 2/27 with my…read moresituation of needing a flower girl dress that has four layers and some embroidery on top, and that I was needing it by 3/12. She told me that it would be a $45 to start and that we could talk more when I came in about price and I told her that I I could just cut it honestly to save on cost. Just need it in time. She said that it would include a rush fee, which was fine, I understood. Said that she would text me with some days to come in. When she texted me, I sent her pictures and a video as well of the flower girl dress and the layers. I wanted to make sure that we could make the 3/12 date as mentioned. She said yes with an extra $15 rush fee and the date she gave me were a week from the day we spoke. I came in knowing it would probably be a bit more and she started off with, "Oh you're not gonna like the price" and I said OK there's not much I can do because we're so close now to the date but OK and she quoted me $200. She's actually said, "really it would normally be $400 but she was gonna give me a 'discount'". That definitely rubbed me a little wrong making the $200 trying to sound like it wasn't that bad, even though I already said it was fine. When I went to check out after she measured my daughter, she had a date 3/21 and I said oh, where is the rush fee and I can't pick it up on 3/21, remember we talked about the 12th. She then proceeded to make me feel like I was rushing her, said that that was 3 to 4 days turnaround and normally that's an express fee added onto that. And when I told her that we discussed this on the phone and on text message and she chose to schedule me a week after that. She interrupted to say "oh I'm honoring the rush fee. I'm just saying I'm going to have to put this at the front of the line and I'm a one armed show right now". I had no choice but to try to be nice because this was actually her doing knowing my timeline and scheduling me a week later with a 3 to 4 day turnaround but I felt I had no choice. When I told her I would pick it up early morning or afternoon on 3/12 she told me that she didn't work within time frames. She's going to have it ready on 3/11 and will have to push it. And she closes early.. I said that's fine, I work from home, I can pick it up that day.. Making it known that I'm inconveniencing her. This was her doing. I have texts to prove it. The dress was maybe $100 before tax and I ended up with a bill of almost triple. I was gracious for the rush and left. My husband decided that wasn't so fair so I called back within 10 minutes and told her, unfortunately we were going to have to pick it up and get a refund. She asked me how much I expected it to be and I told her there was a man the week before who quoted me $50 but I went to her first due to honoring my appointment - and before I got to finish she "haughtily" laughed out loud and said "ohohoho no, I won't do that", I reminded her I didn't ask her to, that's just how much he quoted me and we just wanted a refund. She told me it would take a couple of days to get to the bank and I said that was fine and she then proceeded to tell me it was actually going to cost HER money to do that and I was inconveniencing her! and of course as I was still talking to tell her I understand, she hung up on me. She left me feeling horrible as much as I tried to be nice, I had no choice to to have to pay the amount she said because of her appointment date and leaving us with a short turnaround time. Lucky for us my MIL found a very sweet lady who is apparently (actually) a wonderful seamstress and sweet and fair, to do my daughter's dress for ... $70!!! And on time. Good luck if you use her services, but be warned.. she's not only unprofessional, she's not fair in pricing and will leave you to believe you have no other choice and if you change your mind, she will be extremely rude.

Excellent customer service and quick turnaround on alterations! Every time I visit The Sewing…read moreStation, I get a warm greeting. It makes for a great experience, and I recommend this business to anyone who needs a tailor.

Jain's Alterations - sewingalterations - Updated May 2026

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