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Super Care Cleaners & Alterations

1.7 (11 reviews)
InexpensiveLaundry Services
Closed • 7:30 am - 6:00 pm

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Cooper C.

The worst experience you can imagine. I took a few item to dry clean and they are over priced. I asked for a quote for 2 pants to sew. The lady working said she would call with a quote and if I agreed to let her know. . I didn't get a call and had to pay almost $30 for something that is poor quality and looks awful and cheap. I told her I wanted to speak to a manager and she gave me a wrong number. If you are the manager of supercare call or message me so we can fix this. It's unprofessional and I will not recommend this place to anyone. . Pic shows her hand writing in blue ink on the white shirt. Nobody cared to call us back. I will dispute this charge.

This is what the collars of all of shirts look like

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2 months ago

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2 months ago

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2 years ago

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2 years ago

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7 years ago

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2 years ago

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9 years ago

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8 years ago

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10 years ago

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10 years ago

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The Laundry Spot - Laundromat

The Laundry Spot

(116 reviews)

$

Allandale, Brentwood

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

Alex Cleaners

Alex Cleaners

(8 reviews)

Friendly , great cleaners! Close are always neat and completed to request. Business hours are…read moreconsiderate for customers. The quality and value is excellent! I would recommend them. Very few cleaners left that recognize their customers. It reminds me of the days when service was personalized!

Super sketchy service. They have zero security and will give your suits to strangers. Go anywhere…read moreelse if you value your belongings. Story time. I occasionally travel for work and used Alex Cleaners on several occasions over the last few years as my local neighborhood shop to get a quick service before meeting with Clients. Normally no issues... but... Last month I was preparing for both an interview and a wedding. I dropped off a suit and shirt for cleaning like usual. I was given a ticket slip and told to come back in a few days. When I came back, the employee couldn't find my suit or their copy of the claim ticket. I assumed maybe just a clerical error and spent 30 minutes with the employee going through the racks to see if it had been misplaced. Nothing. I gave them my information and was told the owner would call me back and I hoped they'd have an update. Meanwhile I'm going home trying to figure out backup plans if I don't get my suit in time. This is where it gets crazy. The owner calls me within the hour and tells me someone came in several days earlier without the ticket receipt. The person claimed to be me and Alex Cleaners gave them my suit when they paid in cash. I was confused. Why would they give my suit to someone without the claim ticket? They had my contact information on the business copy of the ticket, so why wouldn't they try calling my phone number or email to verify my identity? But they didn't. Any time I tried to ask a question, the owner cut me off and talked over me. I got more confused because rather than admitting making a mistake as a business, the owner THREATENED me by claiming I was trying to scam them and that he was going to call the police on me! At this point I ended the conversation terrified this guy was going to have police or attorneys coming after me for their mistake. I filed my own police report, but I'm not planning on taking this to court. The suit was nice but not worth legal drama. The most I can do is warn others not to use Alex Cleaners. I don't know what their situation is... if they messed up and were lying to cover themselves when they realized they lost my clothes? That or their employees are sharing customer info to commit fraud and steal suits because they don't have security systems or processes to protect customer belongings. Either way, save yourself the drama and get your stuff cleaned somewhere else. TL;DR Alex Cleaners gave my suit to a stranger then threatened me.

Super Care Cleaners & Alterations - laundryservices - Updated May 2026

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