I am so impressed with your store staff members. On March 6, 2019, about 17:00, I came into your store feeling very tired. My daughter was sick, so I was coming into shop for her, and myself. I felt overwhelmed at what I was needing to do. I thought I'll do her shopping first, then mine. So, back and forth from one end of the store, to the other end and finally finished hers. Then mine, it took longer than I expected. It was 18:38 when I cashed out. The cashier(beautiful blue long hair) I spoke with and she was very helpful and polite with me.
But as I was putting my groceries into my bags, I started to feel like I was going to faint. Someone said, "are you okay?" Your cashier came over to me, and asked if she could help! I said, 'i think i'm going to faint'. She sat me down and said, 'I'll get you some water, in seconds she was back. I drank some of the water and yet I still felt faint. She asked 'for a helper to take my grocery cart out to my car, when I was ready to get up, but not until'. She was so kind and compassionate, and helpful, and still cashing out her other people, she came over to see how I was doing. It took me about 30 minutes, to feel like I could leave. A staff man, came and said, you need water (my bottle was empty) so he went and got me more water. He said , 'do you want a chocolate bar, I'll get you one.' I said, no,no, its okay, I just want to get into my car to rest'.
Your cashier still keeping an eye on me, 'Are you okay to go out, don't leave until you are sure you can walk to your car and don't drive away, just wait abit until you are sure you are okay.' I thanked her so much. She really was so good to me, and still cashed out other clients. I don't know how she did it.
Then the man left and 2 young men came with yellow stripes on their coats-I said are you guys paramedics? They said, 'no we are here to help you to your car and make sure you are okay.' So sweet. One took my cart and one beside me as I was walking to my car. And the one beside me, stayed beside me in case I fell, and the other young man put all my groceries in the back of my car, and even put my daughters in the side of my HHR Red. They were all so kind and polite, and courteous, and caring.
I want you as owners of No Frills, I come to your store all the time. And I have never had a problem there, and only good staff work at your store. My cashier was absolutely wonderful to me, she was outstanding in every way, the man who got me more water and asked me if I wanted a chocolate bar and more water, outstanding, and the young men who took me and my groceries to my cart - also outstanding.
I hope you know how proud I am to have receive such Royal Treatment from your 4 special staff that night. Out in my car I still waited 30 mins. before I left, and I felt like one of those 4 staff members were watching out for me. I want to thank you for having outstanding staff, that helped me so very much that night. I cried happy tears, to think how wonderful they all were to me.
So please, Richard and Ruth once again thank you for hiring these exceptional staff members that helped me that night. Please let them all know how much this lady appreciated them, and all this email said. You all saved me that night, and I wish you all the best, all of you!!!
Mrs. Lil Brown - 63 Empringham Cr. Markham. I have lived here for 41 years, and always come to your store. read more