This review is not for the entire Sobeys store -- only for the balloon department, and in particular, the older lady working there today.
Today was my child's birthday. We were hosting a party and came to Sobeys to buy balloons. Along with the balloons we purchased in-store, I politely asked the lady if she could also help inflate a few balloons we brought ourselves. I even offered to pay for the service.
Her response? A flat-out "No," delivered with a tone so cold it felt like I was asking for a personal favor instead of being a paying customer. When I asked why, she simply said, "We don't take responsibility." I asked what kind of responsibility she meant -- she had no answer. She just repeated that they couldn't do it.
Her attitude was downright unpleasant. She even told me to "go to Canadian Tire, they'll do it." Honestly, the entire interaction felt like I owed her money or had done something wrong, when all I did was make a simple, reasonable request -- as a customer who had just made a purchase, no less.
Well, I did go to Canadian Tire. And guess what? Their service was fantastic. They gladly helped inflate all the balloons -- including the ones I brought -- and their prices were better too. The exact same balloons were cheaper there.
So here's my advice: If you're preparing for a birthday party and need balloons, go straight to Canadian Tire. You'll be met with friendly service and fair prices. But if you go to this Sobeys and happen to run into that same grim-faced lady, be prepared to have your day -- and possibly your child's special day -- completely ruined. read more