Thank you for being here in the neighborhood. It's so nice to have a hardware store close by…read moreespecially staffed with some very kind, helpful and friendly people. I was in here 3 times for a tiny closet system install where I was missing everything from drill bits to wall anchors & blah blah blah. Each time I was greeted by a different person all with the same wonderful attitude. Thank you

They are the best! They take all the time you need to help with your project and you can return…read moreanything if it doesn't work. No questions asked. I hope they can outlast the pandemic - I would hate to see them leave.

I've been here a few times and the lady who owns it is very condescending. Toxic is the word to…read moredescribe the vibe we have whenever we pass the store on the way into town.

Another prime example of why mom and pop hardware stores are going the way of the dinosaur. They…read morenever have what I need, have a pompous aura about them (especially when they're calling the police on the businessmen from next door, who are pumping money into our local economy), and seemingly don't believe in good customer service. Tear this place down and build a Home Depot.

Almost too good to be true!! Let me let you in on a secret - the staff know how to make things work…read moreand remove your worries about DIY Or trying attempting some home repair by yourself for the first time. They have every part. Gadgets and tool possibly available. Better than the big box store the staff are incredibly kind and helpful and will walk around and help you find what you need. I ordered furniture that had to be assembled and there were not the correct number of screws so I rushed in flustered and they ease my stress and found the exact right pieces to help me finish the project. They always ask if you need anything else. I tried to build a play set for my grandchild and vey sport but I mistakenly got a wrong piece stuck and could not get it out I rushed over again almost crying and asked what could I do? They very patiently and kindly were able to take apart and asked if I had brought the screws with me they were going to attach the pieces properly for me I am forever grateful for their guidance on paint selections, finishes. Accessories needed to complete the project. Over the years I have gone on knowing what needed, or mostly knew what I wanted to do but not what I needed to eat it done and they guided me on how to hand heavy mirrors and shelving. Repair or patch wood finishes that have been damaged. Adding the kindness, patience and care they show every customer, I am genuinely grateful for a local small business.Honestly the prices compare to big box stores where it's sometimes hard to find what you need and you certainly will not get the care and attention you receive here. It is worth it even for I've small item. Stop by and say hi! Let me add they cut keys as it is getting harder to find anyone that still does this! Thanks for not giving into the big box stores and chain retail stores. Great place to shop, get advice and coaching with great customer service.

I've been going here since the 1960s with my Dad when I was a kid. It's still the same old great…read morehardware store. Everyone on staff is very helpful and knowledgeable. Please support this local business and keep it going for another 50+ years!

I love this place. There are a lot of hardware stores in this area, but at this place, the…read moreemployees go out of their way to provide advice. That's really important when most shoppers are ambitious, but relatively clueless about most home CONSISTENTLY THE BEST HARDWARE STORE IN THE AREA. They have everything and go out of their way for you.

Bought a $450 chainsaw and it broke the first day of use, we took it in for repair in March, they…read moresent me to a store in Chattam stating they didn't do repairs. The Chattam store said this Warren store has a bad reputation for selling damaged stuff and that they didn't deal with them at all because of continuos problems. 2 months later and their story changed to malfuntion due to fuel, which it was the proper mix. No fixing, no refund. Stay away from this people.

Their online hours say 5pm. Was in the store at 3:40 with my husband to pick up paint, but the line…read morewas long with 5 people ahead of us picking up multiple gallons of paint. At 4:10 the manager walks past us (as he helps a woman take out 4 gallons of paint to her car) and says to us "I'm not mixing anymore paint! We were supposed to close at 4!!" One of his coworkers looks at us and goes "I know you guys were waiting but he won't mix paint for you since he's the manager". I literally look at him and go but we were here early- why would he think we just walked in (the line wrapped around their paper towels and fertilizer bags)? We spend a lot of money shopping local, but his absolute rude attitude was completely uncalled for and unjustified- will not shop here again. We'll be giving our business to Berkeley Hardware for Benjamin Moore paint going forward.

i gave them 5 stars...previously mcgraths hardware store from the 1980s this is a great local…read morehardware store with an excellent staff who are very local to the area....

What a rip off! I've been buying from this lumber yard for over 40 years. I've had a house account…read morefor that long too. Dryers bought it about ten years ago. I recently needed to pick up some pressure treated lumber. They were close to the job so I chose to go there. They sold me 2x8x12's at the counter. When I got to the yard to pick them up I was told they don't have them but they have 16's. I jokingly said can I bring the 4' of waste back? I just received the invoice for the adjustment. Over twice as much more for waste!! I called the owner to speak with him about an adjustment. He told me I shouldn't have bought them. If the guy inside said we don't have them I would have gone someplace else! Never in my widest dreams did I think someone would charge me twice as much for something I cant use. Your inability to stock your yard properly should not cost me. I'm Done doing business with you!

Great local lumberyard with everything you need. Beautiful showroom on the second floor. And…read moreunderstand the value of doing things right for the homes in our community. I would definitely recommend.

Went here today for some key services.. in and out in 15 minutes tops! Been going here since 95!…read moreReliable, local, and reasonably priced!

I went in to Bunchers to get help with a hinge. I was told the hinge was fine by the older man, I…read morethink his name was Jack. He suggest I just use some liquid to keep the screws tight and it would help keep the door and hinge straight. I didnt know how to use the liquid so he said he would help me. He opened the tube of liquid he pulled from the shelf for me (assuming it was for me to purchase in case I needed it again). When he was done, he said $10. After I paid, I said thanks where is the tube for me to bring home. He said it wasnt for me and I was paying for his "services". So basically if I had said I wanted to buy the tube of liquid and leave without him "helping" me, it would have been $8 and I would have kept the tube. Jack is a scammer. If they ever offer to "help" with something, be aware its for the "services" and not the product you thought you were buying. I will NEVER be going back to Bunchers.

Needed some lumber and had a solid experience. Elias helped me out and pointed me in the right…read moredirection without rushing me. Customer service was good and the overall experience was smoother than the location in Union. I recommend and will be coming back to this location.

I can't say enough about the customer service at Jaeger Lumber in Madison. My husband and I…read morepurchased all of our new windows as well as the front door from this location. Scott helped us select the perfect windows which we are absolutely thrilled with. They were delivered in the exact amount of time that was estimated which gave us a good idea of how to manage our construction. JR helped us pick out our front door. His suggestions and commitment to finding us the perfect door within our budget were both professional and refreshing! It felt like he was just as invested in the door selection as we were! We couldn't be happier with the door we ordered, thanks to his help! We will certainly continue to use Jaeger Lumber!

Excellent local hardware store! Mark is super knowledgeable and helpful! Great place to pick up…read moreanything you might need for fixing up the house - paint, stains, screws, drill bits, electrical and plumbing supplies, gardening tools and so much more! No need to run to the big box stores when you just need a couple items. They're also an authorized dealer for Benjamin Moore Paint. Highly recommend!

I've been going to this Hardware store for over 50 years . It's a family owned business and they…read moretreat me like family . They always have what I need. If they don't have it they will get it . God bless this store .