I've been here a few times and the lady who owns it is very condescending. Toxic is the word to…read moredescribe the vibe we have whenever we pass the store on the way into town.

Another prime example of why mom and pop hardware stores are going the way of the dinosaur. They…read morenever have what I need, have a pompous aura about them (especially when they're calling the police on the businessmen from next door, who are pumping money into our local economy), and seemingly don't believe in good customer service. Tear this place down and build a Home Depot.

Went here to help my mother-in-law, and brought a screen door fitting to be rescreened. A little…read moreexpensive, but better than waiting for my husband to do it. Will probably go back. I love hardware shops and am lucky to have several in my area...not just Home Depots!

Almost too good to be true!! Let me let you in on a secret - the staff know how to make things work…read moreand remove your worries about DIY Or trying attempting some home repair by yourself for the first time. They have every part. Gadgets and tool possibly available. Better than the big box store the staff are incredibly kind and helpful and will walk around and help you find what you need. I ordered furniture that had to be assembled and there were not the correct number of screws so I rushed in flustered and they ease my stress and found the exact right pieces to help me finish the project. They always ask if you need anything else. I tried to build a play set for my grandchild and vey sport but I mistakenly got a wrong piece stuck and could not get it out I rushed over again almost crying and asked what could I do? They very patiently and kindly were able to take apart and asked if I had brought the screws with me they were going to attach the pieces properly for me I am forever grateful for their guidance on paint selections, finishes. Accessories needed to complete the project. Over the years I have gone on knowing what needed, or mostly knew what I wanted to do but not what I needed to eat it done and they guided me on how to hand heavy mirrors and shelving. Repair or patch wood finishes that have been damaged. Adding the kindness, patience and care they show every customer, I am genuinely grateful for a local small business.Honestly the prices compare to big box stores where it's sometimes hard to find what you need and you certainly will not get the care and attention you receive here. It is worth it even for I've small item. Stop by and say hi! Let me add they cut keys as it is getting harder to find anyone that still does this! Thanks for not giving into the big box stores and chain retail stores. Great place to shop, get advice and coaching with great customer service.

i bought a 4 burner weber grill that they delivered put together.there were problems and they came…read moreto my house 2 times to fix the problems no charge .thanks to manager john-p.s price was the same as home depo yet less because they assembled it and delivered it

Bought a $450 chainsaw and it broke the first day of use, we took it in for repair in March, they…read moresent me to a store in Chattam stating they didn't do repairs. The Chattam store said this Warren store has a bad reputation for selling damaged stuff and that they didn't deal with them at all because of continuos problems. 2 months later and their story changed to malfuntion due to fuel, which it was the proper mix. No fixing, no refund. Stay away from this people.

i gave them 5 stars...previously mcgraths hardware store from the 1980s this is a great local…read morehardware store with an excellent staff who are very local to the area....

Their online hours say 5pm. Was in the store at 3:40 with my husband to pick up paint, but the line…read morewas long with 5 people ahead of us picking up multiple gallons of paint. At 4:10 the manager walks past us (as he helps a woman take out 4 gallons of paint to her car) and says to us "I'm not mixing anymore paint! We were supposed to close at 4!!" One of his coworkers looks at us and goes "I know you guys were waiting but he won't mix paint for you since he's the manager". I literally look at him and go but we were here early- why would he think we just walked in (the line wrapped around their paper towels and fertilizer bags)? We spend a lot of money shopping local, but his absolute rude attitude was completely uncalled for and unjustified- will not shop here again. We'll be giving our business to Berkeley Hardware for Benjamin Moore paint going forward.

Great high-end lumber yard, what else would you expect next to Summit, right? :-) Downstairs you'll…read morefind all the usual tools, plumbing, hardware, paint, decking and garden supplies. Also a full aisle with drawers of loose screws, nuts and bolts; of course some people call me a loose screw but that's neither here nor there! Outside is a huge warehouse filled with trim and lumber. Upstairs is a posh design studio where you can choose fancy entry doors, kitchen cabinets and pricey cabinet & door hardware. Dreyer's yard and warehouse are unusually neat and clean for a lumberyard, extremely well-organized, well lit, swept, tight. The people were very friendly and helpful. Prices on basic items were totally in line with what I expect to pay. I didn't price out a full kitchen though LOL. I talked to them about an interior door, they don't stock luan-veneer doors only birch and better, that's just one reason why I call this a high-end place.

What a rip off! I've been buying from this lumber yard for over 40 years. I've had a house account…read morefor that long too. Dryers bought it about ten years ago. I recently needed to pick up some pressure treated lumber. They were close to the job so I chose to go there. They sold me 2x8x12's at the counter. When I got to the yard to pick them up I was told they don't have them but they have 16's. I jokingly said can I bring the 4' of waste back? I just received the invoice for the adjustment. Over twice as much more for waste!! I called the owner to speak with him about an adjustment. He told me I shouldn't have bought them. If the guy inside said we don't have them I would have gone someplace else! Never in my widest dreams did I think someone would charge me twice as much for something I cant use. Your inability to stock your yard properly should not cost me. I'm Done doing business with you!

I basically had two days to select pain colors for 10 different rooms. Came here and received…read moreamazing assistance from Kristen. Not only was this the best customer service I've ever experienced when buying paint, but it is probably in my top 5 best customer experiences ever! Kristen helped me develop a color palette, and choose colors in the direction I wanted to go, that would complement both my color palette and trim color. I then purchased samples, and boards and tried everything at home. I loved 8/10 colors immediately and just had to return to the store to adjust the colors for two rooms. Because of Kristen's expertise I didn't have to spend much time choosing the perfect colors. She knew immediately which ones to suggest. I plan to return to Riccardi Brothers for a wallpaper project next! Run, do not walk here if you are looking to paint.

Unpleasant customer service…read more Was unsure of the paint finished. Knew there was eggshell and others but asked if I could get the full breakdown. Guy behind register was preoccupied watching a game. I had to ask a few times if I could get an explanation of all the paint finishes as I'm not fully aware. Stopped in the other day to get touchup paint. Requested flat pale oak, small can. The cheapest as I only needed it for one spot. He ended up canning a regal select for me which is quite the opposite of the cheapest can. It's the most expensive. By the time I realized what had been prepared, I felt like I was left with no choice but to purchase it. Overall, I felt misled and overcharged, especially because I was very clear that I wanted the least expensive option for a small touch up. Combined with the lack of helpful customer service during my previous visit, I was extremely disappointed with my experience and would not return to this location.

My neighborhood hardware store for decades. Even though they're allied with True Value you always…read morehave the experience of shopping at a locally owned mom and pop store. Generally you can find parking in the lot next door; if not there is another town lot a block away. I've always had terrific customer service at Bunchers!

Went here today for some key services.. in and out in 15 minutes tops! Been going here since 95!…read moreReliable, local, and reasonably priced!

Needed some lumber and had a solid experience. Elias helped me out and pointed me in the right…read moredirection without rushing me. Customer service was good and the overall experience was smoother than the location in Union. I recommend and will be coming back to this location.

I can't say enough about the customer service at Jaeger Lumber in Madison. My husband and I…read morepurchased all of our new windows as well as the front door from this location. Scott helped us select the perfect windows which we are absolutely thrilled with. They were delivered in the exact amount of time that was estimated which gave us a good idea of how to manage our construction. JR helped us pick out our front door. His suggestions and commitment to finding us the perfect door within our budget were both professional and refreshing! It felt like he was just as invested in the door selection as we were! We couldn't be happier with the door we ordered, thanks to his help! We will certainly continue to use Jaeger Lumber!

Excellent local hardware store! Mark is super knowledgeable and helpful! Great place to pick up…read moreanything you might need for fixing up the house - paint, stains, screws, drill bits, electrical and plumbing supplies, gardening tools and so much more! No need to run to the big box stores when you just need a couple items. They're also an authorized dealer for Benjamin Moore Paint. Highly recommend!

I've been going to this Hardware store for over 50 years . It's a family owned business and they…read moretreat me like family . They always have what I need. If they don't have it they will get it . God bless this store .