Does not honor Military Discount at this Ace Hardware while other locations do. It's a shame…read morebecause I use Ace for almost all of my tool and hardware purchases because I believe is supporting local businesses, but it doesn't seem this is mutual. I recommend the Linden Ace Hardware instead.

I bought a ( estimated $500 ) lawnmower from here a couple of days ago. I assembled it last night…read moreto use. It started and then clonked off not even two minutes later. I call them to get advisement on possible solutions and after waiting for an eternity to speak to someone. I get told it's because there was a heavy downpour of rain last night. He then gave an attitude towards me and told me to call tomorrow. I called another couple of stores who say they'll assist and get disconnected with them. I call headquarters to explain my plight and told that they can't do anything. If you need a good company to get a quality lawnmower and decent customer service, then I definitely don't recommend ace hardware. I will never buy anything from them

Great local business. Very helpful staff and well stocked store. I called ahead to see if they had…read morewhat I needed. They put me on hold, check their stock, brought the item to the front and we're waiting for me when I showed up. What more can you ask?

Thank you for being here in the neighborhood. It's so nice to have a hardware store close by…read moreespecially staffed with some very kind, helpful and friendly people. I was in here 3 times for a tiny closet system install where I was missing everything from drill bits to wall anchors & blah blah blah. Each time I was greeted by a different person all with the same wonderful attitude. Thank you

Almost too good to be true!! Let me let you in on a secret - the staff know how to make things work…read moreand remove your worries about DIY Or trying attempting some home repair by yourself for the first time. They have every part. Gadgets and tool possibly available. Better than the big box store the staff are incredibly kind and helpful and will walk around and help you find what you need. I ordered furniture that had to be assembled and there were not the correct number of screws so I rushed in flustered and they ease my stress and found the exact right pieces to help me finish the project. They always ask if you need anything else. I tried to build a play set for my grandchild and vey sport but I mistakenly got a wrong piece stuck and could not get it out I rushed over again almost crying and asked what could I do? They very patiently and kindly were able to take apart and asked if I had brought the screws with me they were going to attach the pieces properly for me I am forever grateful for their guidance on paint selections, finishes. Accessories needed to complete the project. Over the years I have gone on knowing what needed, or mostly knew what I wanted to do but not what I needed to eat it done and they guided me on how to hand heavy mirrors and shelving. Repair or patch wood finishes that have been damaged. Adding the kindness, patience and care they show every customer, I am genuinely grateful for a local small business.Honestly the prices compare to big box stores where it's sometimes hard to find what you need and you certainly will not get the care and attention you receive here. It is worth it even for I've small item. Stop by and say hi! Let me add they cut keys as it is getting harder to find anyone that still does this! Thanks for not giving into the big box stores and chain retail stores. Great place to shop, get advice and coaching with great customer service.

I've been going here since the 1960s with my Dad when I was a kid. It's still the same old great…read morehardware store. Everyone on staff is very helpful and knowledgeable. Please support this local business and keep it going for another 50+ years!

Establishment is nice and great service. There are a lot of workers and very informative.read more

Service is exceptional, and the breadth and scope of the merchandise are amazing…read more They even expanded their hours after a snowstorm to accommodate their clients. A Norman Rockwell experience, if ever there was one!

Bought a $450 chainsaw and it broke the first day of use, we took it in for repair in March, they…read moresent me to a store in Chattam stating they didn't do repairs. The Chattam store said this Warren store has a bad reputation for selling damaged stuff and that they didn't deal with them at all because of continuos problems. 2 months later and their story changed to malfuntion due to fuel, which it was the proper mix. No fixing, no refund. Stay away from this people.

Hello, I am a Customer who just recently came to Ace Hardware and I find really rude. The…read moremanager kicked us out because we had our scooters in the parking lot and we followed everything. She said to us to move our scooters away from the door but but she still kicked us out. My group of friends like coming here a lot to buy Pokémon cards and all the staff seem to be nice when we're buying cards except for our manager she's always rushing us to leave and also being very Rude

Went here today for some key services.. in and out in 15 minutes tops! Been going here since 95!…read moreReliable, local, and reasonably priced!

My neighborhood hardware store for decades. Even though they're allied with True Value you always…read morehave the experience of shopping at a locally owned mom and pop store. Generally you can find parking in the lot next door; if not there is another town lot a block away. I've always had terrific customer service at Bunchers!

Excellent local hardware store! Mark is super knowledgeable and helpful! Great place to pick up…read moreanything you might need for fixing up the house - paint, stains, screws, drill bits, electrical and plumbing supplies, gardening tools and so much more! No need to run to the big box stores when you just need a couple items. They're also an authorized dealer for Benjamin Moore Paint. Highly recommend!

I've been going to this Hardware store for over 50 years . It's a family owned business and they…read moretreat me like family . They always have what I need. If they don't have it they will get it . God bless this store .

Always helpful, a little gem of a local hardware store…read more They always have what I need so I don't have to go to a big box store

Thank you co-owner, Dante for your snide comments and dismissive treatment because you didn't like…read morethat I asked so many questions about the Ooni Volt Pizza Oven that you were providing a 20% off discount ($720) with a $50 UPS shipping fee. As things turn out, it was a blessing in disguise as Amazon and Ooni currently has it for 30% off or $629.30~ It arrived this afternoon and will soon be enjoying it knowing my hard earned money did not go to an insulting person. With Amazon, if there are any issues, they will pay for it to be shipped back for a replacement or full refund. Does Karig's offer free return shipping if a product is defective or a full refund? Doubtful. They're a small business so should be treating people much more respectful. Here are a few things Dante said to me on my second phone call after he got rid of me on the first call, "I have to go"... - I'm running a business, you asked me a million questions - I answered all your questions - so did you call a hundred places to find out what they charged? (actually no, I had not) At the end, he asked if I was ready to order and I asked to confirm the $50 UPS shipping charge. He said he had to take an order so I hung up the phone. If true and he wanted to sell the Ooni to me, the proper and professional way would have been to ask if I could call back the next day. He wants the easy sale and wants a customer to order without asking too many questions which is his prerogative but just know his true character or two-faced persona; pleasant when you're ready to spend and insulting when not. Obviously, Dante didn't want or need my business but either way, I'm happy I got a better deal and my hard-earned money went elsewhere where customers are valued and treated much better. Thanks again Dante Passerini! You did me a huge favor but I will not shed a tear when your store goes out of business...

I've been here a few times and the lady who owns it is very condescending. Toxic is the word to…read moredescribe the vibe we have whenever we pass the store on the way into town.

Another prime example of why mom and pop hardware stores are going the way of the dinosaur. They…read morenever have what I need, have a pompous aura about them (especially when they're calling the police on the businessmen from next door, who are pumping money into our local economy), and seemingly don't believe in good customer service. Tear this place down and build a Home Depot.

Excellent staff, service and items available. Especially handing for cutting and selling glass and…read moreplexiglass to size for way cheaper than Home Depot.

Chestnut is very convenient and reliable. Service is excellent, prices reasonable, owner helpful.read more