Does not honor Military Discount at this Ace Hardware while other locations do. It's a shame because I use Ace for almost all of my tool and hardware purchases because I believe is supporting local businesses, but it doesn't seem this is mutual. I recommend the Linden Ace Hardware instead. read more

I bought a ( estimated $500 ) lawnmower from here a couple of days ago. I assembled it last night to use. It started and then clonked off not even two minutes later. I call them to get advisement on possible solutions and after waiting for an eternity to speak to someone. I get told it's because there was a heavy downpour of rain last night. He then gave an attitude towards me and told me to call tomorrow. I called another couple of stores who say they'll assist and get disconnected with them. I call headquarters to explain my plight and told that they can't do anything. If you need a good company to get a quality lawnmower and decent customer service, then I definitely don't recommend ace hardware. I will never buy anything from them read more

they have products that many big box stores don't carry today and very knowledgeable about products

NEVER GO HERE!!!!! The old man in this store (maybe the owner?) told me that the lightbulb I was looking for was not available because it had mercury in it. Then he made some Presidential political comment that if I went to another state I could get it. I went down the street to Home depot and bought the bulbs I was looking for. The last thing I wanted to hear was political BULLSHIT when buying a friggin light bulb. FY Old man!!! read more

Kevin and Kurt were very helpful and friendly; they answered all my questions, helped me choose a color and pant type, and even carried everything to the register for me. Amazing! read more

One would think a neighborhood hardware store would offer friendly, helpful service. I don't know why I bother to go there. Staff are routinely unwelcoming...they are standing around talking but never offer help nor a smile when you enter nor a thank you. Many times I've walked out without buying because I poked around without anyone helping me to find what I needed. If I want indifferent service, I can go to a big box store but expect more from a local merchant. read more

After driving to several Home Depot and Lowe's to find someone willing to cut a piece of glass for my garage window, I stopped at Ace in Clark as a last ditch effort. Not only did they cut the glass for me, but when I went home and saw it didn't fit, they recut it for me for no additional charge. The Ace employees went out of their way to ensure I had exactly what I needed and were also able to provide great recommendations. I have also stopped in for painting supplies several times and have continuously been impressed by their selection. That being said, the cashiers could be a bit nicer but that does not reflect the overall quality of the store in my opinion. read more

Went in there to buy paint. First associate could'nt help. Waited 20 min for manager. Finally gave up, and walked out. Very bad service.

Terrible customer service. I just called to inquire about delivery and assembly of a Weber grill. I spoke to a gentleman who didn't even take the time to ask what I was looking to purchase. He just simply denied delivery from Clark to Roselle Park. I guess's $1300 grill isn't worth their time and they don't need the sale. Thankful for the Linden store who was much more accommodating and offered far better customer service. The Clark Ace Hardware must be a booming business to not even consider a sale! read more

Make sure you are a 110% on the items you buy. They don't tell you when you are checking out that if you have to return an item it might be quite some time before they allow you to return it due to conid19. Mangengmt didnt care when I brought up paying unecessary interest charges on my credit card until they allow returns. They tried pointng to a small sign amongst other signs that just blends in after the fact. The manager and big tall guy with red hair was sarcastic & talks down to you. read more

Friendly and helpful employees and range of products for sale. Store is on the small side compared to the big box stores but many basic supplies are readily available. read more

The uninterested unfriendly guy standing around near plant materials inside store earlier never heard of Perlite. He had to ask for help. Mr unhelpful # 2 trotted over and in most unfriendly way said simply " we don't have it". They simply walk by you in store when you're apparently looking for an item, needing assistance. I'll never return. read more

Ace Town Hardware is a local business with a large customer base. Almost everyone in town has done business with them. They have a large variety of hardware items, tools, indoor & outdoor holiday decorations, paint, snow shovels & supplies, gardening supplies... you name it, they probably have it. In the spring & summer they have a great selection of annual hanging plants & also annual & perennial plants that you can plant yourself. Their prices are fairly comparable to the big home improvement stores and it feels great to do business locally! The staff is friendly, knowledgeable and helpful. They have their own Rewards/Customer Loyalty cards. read more

Bald headed old guy who works in the plants couldn't be nastier. apparently i picked a plant that was sold. went to pay for it and walked behind me grabbed it off the counter and said you can't have that. so i asked, can i order some ? reply was a nasty NO! as he walked out the door with the plant. maybe he's doing his own business on the side? who knows. what an ass. I'll go somewhere else, let him guard his plants. Will not be returning to that ace hardware. Dryers in cranford, much better experience. read more

Ace WAS the place for helpful hardware folks, but now no one helps. I was looking for a fitting in the plumbing area for 10 minutes and NO ONE asked me if I needed help. It was first thing in the morning and store was empty so it's not like there were 20 customers in the store. People just walking around...thanks for the help! Now I know to avoid you and let everyone else I know to avoid you! read more

Excellent, full service local Ace Hardware outlet/franchise. Prices are not always the cheapest but for range of items and helpfulness of staff you would be hard-pressed to do better at any big box location. I find them especially useful as a hardware (nuts, bolts, etc) and garden supply (topsoil, etc) location but they have pretty much everything you might want from a hardware store on a casual basis. My only caveat is that some items have an extremely high markup, but in fairness, as it is a true local store, they have to survive somehow and some additional cost pass-along is a necessity. Note that they keep traditional HW store hours, not big box store hours, so be sure you check to see if they are open if you aren't going during the day. read more

Great flowers, good parking and the prices are okay. It all depends who you ask to help you out in the store - it can go from "super-friendly and helpful" to being ignored. I keep coming back because it's convenient and you can get that personal attention that's absent at the big stores. read more

I brought 5 screens to be rescreened to ace hardware in Clark. When I called they said the guy that does it comes in on Saturdays to do them. Ok fine so one Saturday passes I call and ask if they are done. They told me is didn't come in Saturday. So I leave them there another week and figured he would be there on Saturday. So I called the next week and they said he didn't come in. They never called me to tell me, just let the screens sit there waiting for this guy to come whenever he felt like it!! Poor customer service for sure.! A phone call would have been nice!! The girls that work the registers are very nice and told me they were sorry. The owner/ manager should have made the call to us! So I told them I was coming back to pick up screens to have them done somewere else! It was all extra work! I had to borrow a friends truck again to get them and bring them to Chestnut Hardware in Roselle Park. I had already prepaid so I had to get a credit. No one could care less over there except the cashiers. There was a couple older guys there not sure if they were owners, managers or what but they didn't say a word! I will not go back there for anything !! Chestnut Hardware had them done in one day!! read more