Almost too good to be true!! Let me let you in on a secret - the staff know how to make things work…read moreand remove your worries about DIY Or trying attempting some home repair by yourself for the first time. They have every part. Gadgets and tool possibly available. Better than the big box store the staff are incredibly kind and helpful and will walk around and help you find what you need. I ordered furniture that had to be assembled and there were not the correct number of screws so I rushed in flustered and they ease my stress and found the exact right pieces to help me finish the project. They always ask if you need anything else. I tried to build a play set for my grandchild and vey sport but I mistakenly got a wrong piece stuck and could not get it out I rushed over again almost crying and asked what could I do? They very patiently and kindly were able to take apart and asked if I had brought the screws with me they were going to attach the pieces properly for me I am forever grateful for their guidance on paint selections, finishes. Accessories needed to complete the project. Over the years I have gone on knowing what needed, or mostly knew what I wanted to do but not what I needed to eat it done and they guided me on how to hand heavy mirrors and shelving. Repair or patch wood finishes that have been damaged. Adding the kindness, patience and care they show every customer, I am genuinely grateful for a local small business.Honestly the prices compare to big box stores where it's sometimes hard to find what you need and you certainly will not get the care and attention you receive here. It is worth it even for I've small item. Stop by and say hi! Let me add they cut keys as it is getting harder to find anyone that still does this! Thanks for not giving into the big box stores and chain retail stores. Great place to shop, get advice and coaching with great customer service.

I've been going here since the 1960s with my Dad when I was a kid. It's still the same old great…read morehardware store. Everyone on staff is very helpful and knowledgeable. Please support this local business and keep it going for another 50+ years!

Bought a $450 chainsaw and it broke the first day of use, we took it in for repair in March, they…read moresent me to a store in Chattam stating they didn't do repairs. The Chattam store said this Warren store has a bad reputation for selling damaged stuff and that they didn't deal with them at all because of continuos problems. 2 months later and their story changed to malfuntion due to fuel, which it was the proper mix. No fixing, no refund. Stay away from this people.

Hello, I am a Customer who just recently came to Ace Hardware and I find really rude. The…read moremanager kicked us out because we had our scooters in the parking lot and we followed everything. She said to us to move our scooters away from the door but but she still kicked us out. My group of friends like coming here a lot to buy Pokémon cards and all the staff seem to be nice when we're buying cards except for our manager she's always rushing us to leave and also being very Rude

Great local business. Very helpful staff and well stocked store. I called ahead to see if they had…read morewhat I needed. They put me on hold, check their stock, brought the item to the front and we're waiting for me when I showed up. What more can you ask?

Thank you for being here in the neighborhood. It's so nice to have a hardware store close by…read moreespecially staffed with some very kind, helpful and friendly people. I was in here 3 times for a tiny closet system install where I was missing everything from drill bits to wall anchors & blah blah blah. Each time I was greeted by a different person all with the same wonderful attitude. Thank you

Needed some lumber and had a solid experience. Elias helped me out and pointed me in the right…read moredirection without rushing me. Customer service was good and the overall experience was smoother than the location in Union. I recommend and will be coming back to this location.

I can't say enough about the customer service at Jaeger Lumber in Madison. My husband and I…read morepurchased all of our new windows as well as the front door from this location. Scott helped us select the perfect windows which we are absolutely thrilled with. They were delivered in the exact amount of time that was estimated which gave us a good idea of how to manage our construction. JR helped us pick out our front door. His suggestions and commitment to finding us the perfect door within our budget were both professional and refreshing! It felt like he was just as invested in the door selection as we were! We couldn't be happier with the door we ordered, thanks to his help! We will certainly continue to use Jaeger Lumber!

Great local hardware store with excellent customer service. I came here because I recently moved…read moreto town and needed Benjamin Moore paint. They had different types of paint at reasonable prices. They also have the ability to match colors if you bring in a flat solid piece for comparison. Will likely be back to check out the Hunter Douglas window treatment options when the interior designer is in. She is only available a few times a week at a limited hours.

Went to buy paint today, and the young boy behind the counter was less than helpful. I sure felt…read morehe didn't want to be there. I returned later to get another can of paint and the same idiot waited on me. Too bad they can't hire people who want to be there and understand that their attitude determines there success. I will never go there again, and will share my experience with my patients!!

I've been here a few times and the lady who owns it is very condescending. Toxic is the word to…read moredescribe the vibe we have whenever we pass the store on the way into town.

Another prime example of why mom and pop hardware stores are going the way of the dinosaur. They…read morenever have what I need, have a pompous aura about them (especially when they're calling the police on the businessmen from next door, who are pumping money into our local economy), and seemingly don't believe in good customer service. Tear this place down and build a Home Depot.

Great product selection and knowledgeable counter people, BUT they don't take returns. The…read moresalesperson said "the boss told them to try not to take returns". I don't know what this really means. If you are a pro who buys multiples of item for a job and then return what was not needed, or a homeowner you might be better served by Home Depot or Lowes who typically will accept returns up to 90 days.

I have worked with Hanover Supply for 25 years. This family-owned company operates with class,…read moredistinction, and exceptionally high ethical standards. Their SERVICE truly sets them apart in the industry. You deal directly with owners--people who care--rather than a faceless corporation. They are people who own a corporation, not a corporation that owns people. With over 100 years in business, their experience shows. My only wish is that they had more locations. Highly recommend!

Working with Zaiir has been an exceptional experience from start to finish. As design enthusiasts…read morewith a clear vision for our home, we deeply appreciated Zaair's patience, professionalism, and deep knowledge of RH's offerings. He listened carefully to our ideas and provided thoughtful, aligned suggestions that elevated our aesthetic without ever feeling pushy or off-track. What stood out most was how easy and enjoyable he made the entire process. Zaair was never rushed--he gave us the space and time we needed to make decisions while always being available with helpful guidance and follow-up. His eye for design and understanding of our taste made him a true partner in bringing our vision to life. We're excited to continue working with him as we move into designing our outdoor space. If you're looking for someone who brings expertise, patience, and a collaborative spirit to the table, ask for Zaiir--you won't be disappointed.

Decent store, with some amazing pieces. Well designed too-but sometimes the quality doesn't match…read morethe design/value side of the equation.

Very helpful and honest. I took a broken printer to him, and he gave me his honest opinion: just…read morejunk it (even though I would have paid to get it fixed). He also helped me with an iPhone issue. I'll definitely be back if I have future tech issues!

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

I came into JNM Home and Garden looking to purchase a bouquet for my friend, and the experience…read morecouldn't have been better. All the employees were incredibly accommodating and helpful, they quickly and efficiently put together a beautiful arrangement that I was so happy with. The bouquet turned out absolutely lovely, and I highly recommend this flower shop to anyone looking for a thoughtful gift. Beyond flowers, they also have a curated selection of home decor, clothing, pots, and other unique finds that make it one of my favorite stores in the area.

Great local home and garden store. They always have a great selection of seasonal plants and home…read moredecor. A little more expensive than the big box stores, but the quality seems much better and the staff is very friendly. We love coming in to check out the selection and our small son loves the parrot they have in the greenhouse.