Bought a $450 chainsaw and it broke the first day of use, we took it in for repair in March, they…read moresent me to a store in Chattam stating they didn't do repairs. The Chattam store said this Warren store has a bad reputation for selling damaged stuff and that they didn't deal with them at all because of continuos problems. 2 months later and their story changed to malfuntion due to fuel, which it was the proper mix. No fixing, no refund. Stay away from this people.

Hello, I am a Customer who just recently came to Ace Hardware and I find really rude. The…read moremanager kicked us out because we had our scooters in the parking lot and we followed everything. She said to us to move our scooters away from the door but but she still kicked us out. My group of friends like coming here a lot to buy Pokémon cards and all the staff seem to be nice when we're buying cards except for our manager she's always rushing us to leave and also being very Rude

Great high-end lumber yard, what else would you expect next to Summit, right? :-) Downstairs you'll…read morefind all the usual tools, plumbing, hardware, paint, decking and garden supplies. Also a full aisle with drawers of loose screws, nuts and bolts; of course some people call me a loose screw but that's neither here nor there! Outside is a huge warehouse filled with trim and lumber. Upstairs is a posh design studio where you can choose fancy entry doors, kitchen cabinets and pricey cabinet & door hardware. Dreyer's yard and warehouse are unusually neat and clean for a lumberyard, extremely well-organized, well lit, swept, tight. The people were very friendly and helpful. Prices on basic items were totally in line with what I expect to pay. I didn't price out a full kitchen though LOL. I talked to them about an interior door, they don't stock luan-veneer doors only birch and better, that's just one reason why I call this a high-end place.

What a rip off! I've been buying from this lumber yard for over 40 years. I've had a house account…read morefor that long too. Dryers bought it about ten years ago. I recently needed to pick up some pressure treated lumber. They were close to the job so I chose to go there. They sold me 2x8x12's at the counter. When I got to the yard to pick them up I was told they don't have them but they have 16's. I jokingly said can I bring the 4' of waste back? I just received the invoice for the adjustment. Over twice as much more for waste!! I called the owner to speak with him about an adjustment. He told me I shouldn't have bought them. If the guy inside said we don't have them I would have gone someplace else! Never in my widest dreams did I think someone would charge me twice as much for something I cant use. Your inability to stock your yard properly should not cost me. I'm Done doing business with you!

Great local business. Very helpful staff and well stocked store. I called ahead to see if they had…read morewhat I needed. They put me on hold, check their stock, brought the item to the front and we're waiting for me when I showed up. What more can you ask?

Thank you for being here in the neighborhood. It's so nice to have a hardware store close by…read moreespecially staffed with some very kind, helpful and friendly people. I was in here 3 times for a tiny closet system install where I was missing everything from drill bits to wall anchors & blah blah blah. Each time I was greeted by a different person all with the same wonderful attitude. Thank you

Needed some lumber and had a solid experience. Elias helped me out and pointed me in the right…read moredirection without rushing me. Customer service was good and the overall experience was smoother than the location in Union. I recommend and will be coming back to this location.

I can't say enough about the customer service at Jaeger Lumber in Madison. My husband and I…read morepurchased all of our new windows as well as the front door from this location. Scott helped us select the perfect windows which we are absolutely thrilled with. They were delivered in the exact amount of time that was estimated which gave us a good idea of how to manage our construction. JR helped us pick out our front door. His suggestions and commitment to finding us the perfect door within our budget were both professional and refreshing! It felt like he was just as invested in the door selection as we were! We couldn't be happier with the door we ordered, thanks to his help! We will certainly continue to use Jaeger Lumber!

Great local hardware store with excellent customer service. I came here because I recently moved…read moreto town and needed Benjamin Moore paint. They had different types of paint at reasonable prices. They also have the ability to match colors if you bring in a flat solid piece for comparison. Will likely be back to check out the Hunter Douglas window treatment options when the interior designer is in. She is only available a few times a week at a limited hours.

Went to buy paint today, and the young boy behind the counter was less than helpful. I sure felt…read morehe didn't want to be there. I returned later to get another can of paint and the same idiot waited on me. Too bad they can't hire people who want to be there and understand that their attitude determines there success. I will never go there again, and will share my experience with my patients!!

I've been here a few times and the lady who owns it is very condescending. Toxic is the word to…read moredescribe the vibe we have whenever we pass the store on the way into town.

Another prime example of why mom and pop hardware stores are going the way of the dinosaur. They…read morenever have what I need, have a pompous aura about them (especially when they're calling the police on the businessmen from next door, who are pumping money into our local economy), and seemingly don't believe in good customer service. Tear this place down and build a Home Depot.

Great product selection and knowledgeable counter people, BUT they don't take returns. The…read moresalesperson said "the boss told them to try not to take returns". I don't know what this really means. If you are a pro who buys multiples of item for a job and then return what was not needed, or a homeowner you might be better served by Home Depot or Lowes who typically will accept returns up to 90 days.

I have worked with Hanover Supply for 25 years. This family-owned company operates with class,…read moredistinction, and exceptionally high ethical standards. Their SERVICE truly sets them apart in the industry. You deal directly with owners--people who care--rather than a faceless corporation. They are people who own a corporation, not a corporation that owns people. With over 100 years in business, their experience shows. My only wish is that they had more locations. Highly recommend!

Working with Zaiir has been an exceptional experience from start to finish. As design enthusiasts…read morewith a clear vision for our home, we deeply appreciated Zaair's patience, professionalism, and deep knowledge of RH's offerings. He listened carefully to our ideas and provided thoughtful, aligned suggestions that elevated our aesthetic without ever feeling pushy or off-track. What stood out most was how easy and enjoyable he made the entire process. Zaair was never rushed--he gave us the space and time we needed to make decisions while always being available with helpful guidance and follow-up. His eye for design and understanding of our taste made him a true partner in bringing our vision to life. We're excited to continue working with him as we move into designing our outdoor space. If you're looking for someone who brings expertise, patience, and a collaborative spirit to the table, ask for Zaiir--you won't be disappointed.

Decent store, with some amazing pieces. Well designed too-but sometimes the quality doesn't match…read morethe design/value side of the equation.

Very helpful and honest. I took a broken printer to him, and he gave me his honest opinion: just…read morejunk it (even though I would have paid to get it fixed). He also helped me with an iPhone issue. I'll definitely be back if I have future tech issues!

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

I went here just in the hopes that they would have the cactus I wanted. I was so pleasantly…read moresurprised to find such a wide variety of all sorts of plants, not just the succulents and cacti that I was looking to purchase. I was able to get the exact cactus I wanted and I plan to go back to get more. Also, the cockatoo and blue macaw were a nice surprise to see in the greenhouse. I wish I could take them home with me, they're so cute. My ONLY disappointment of the place was seeing the shelves of sad unhealthy Betta fish under super bright LED lights (which they actually hate and cause unneeded stress). I've personally owned several Bettas and know this is an extremely unhealthy environment for them to be in. I wish they'd just stick to selling plants/pots/soil/flowers which are all amazing.

I came into JNM Home and Garden looking to purchase a bouquet for my friend, and the experience…read morecouldn't have been better. All the employees were incredibly accommodating and helpful, they quickly and efficiently put together a beautiful arrangement that I was so happy with. The bouquet turned out absolutely lovely, and I highly recommend this flower shop to anyone looking for a thoughtful gift. Beyond flowers, they also have a curated selection of home decor, clothing, pots, and other unique finds that make it one of my favorite stores in the area.