This is an old school hardware store. They have things you can't find. It's jammed packed with…read moreitems and the clerk who could be the owner knows where everything is. And they like when you just browse around. I need3d a clear hose 3/8 inch. I went to auto zone. Nope we don't have that. Ok. I went to advance auto. Sorry we don't have it. Ok. I went to station hardware. Do you have 3/8 inch clear hose? Sure come with me. He had rolls of diner sizes. How much do you needs. Maybe a foot. He gave me 2feet great how much. A dollar. This is a hardware store that brings back the good old days

Dear Reader, Please…read morejust go to Home Depot! It doesn't matter if I am in the Lowes Hackettstown or Lowes Mt. Olive, the customer service at either is horrible. Allow me to elaborate on today's experience. I walk into Lowes -Mt. Olive and head straight back to the appliance dept. I am looking for a new stove. An employee, we will call him "H" is assisting another customer. I stand nearby, never greeted or even noticed. I eventually say excuse me is there another employee in this department that can help me, "H" says, "yeah, he's around here somewhere" rather than him calling the other employee, I have to go on a damn scavenger hunt. The hunt turns up nothing. I return to the counter where "H" is still assisting the other customer who is now on the phone contemplating whatever purchase they are considering. I say to "H" can you call the other employee? He says, yeah... Like really? You could have done that all along? humph.. The other employee replies to the call after "H'" says there is a woman here needing help. The other employee replies, "Yeah, in a minute" Wow!! I wait around for a few more minutes, never to meet the other employee, I eventually say to "H" whelp Home Depot gets my money; "H" replies "okay, bye" I then go to the front desk to ask for the manager, giving a snippet of my experience today to the employee at the counter. A manager is called but again after a few minutes of waiting never comes up. I tell the employee at the counter, thanks and please let your manager know that they can read the review here, just like the rest of you. @Lowes-train your people @Lowes-poor customer service is not acceptable

UPDATE: Shout out to Store Manager (Mario) for working with me to resolve this situation…read more Good to know some people still have a heart and can apply logic despite "policy". Thanks again! ---- Original Post---- As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

Very friendly and helpful! Great paint and hardware selection. Knowledgeable staff.read more

This hardware store doesn't carry much of anything, make the trip to Jefferson hardware where they…read morecarry everything and anything you need with the knowledgeable staff, Hopatcong hardware won't last long if they don't step up their game and stock the shelves

"Well they call me the workin' man I guess that's what I am."  In a world where nothing ever lasts…read moreas long as it should Harbor Freight remains a prime example of this with their complete line of semi disposable tools. That being said there are alot of bargains to be found here you just gotta know where to look. Don't let the breakaway sawzall blades and shattered drill bits scare you off, just head over to the safety aisle and grab up a pair of protective work gloves and some safety glasses which are coincidentally and conveniently alot cheaper here than at any of those big box stores.            And while I wouldn't exactly trust buying any big ticket rechargeable power tool kits here, I have grabbed up some decent deals on contractor garbage bags that could definitely come in handy in the unfortunate event that you did purchase any of these "one and done" tool kits. The same can be said for any of their pneumatic tools too only the failure mode with these is usually more of an exploding air hose, but no worries because duct tape is very affordable here so a quick fix across the ruptured hose and they'll be good as new, Lol!!     In all seriousness tools are directly related to my bottom line so I'm alot tougher on them than maybe someone else would be. And when all is said and done this place really does sell some pretty cool stuff at very affordable prices and in today's economic shituation we find ourselves in, that just might be their greatest offering in the entire tool box. And That's the Name of that Tune!!

Friendly staff! Awesome store. Very clean and fully stocked! Glad they opened up!!!!!read more

I simply enjoy the tractor supply. They have great and unique stuff and the service is always…read morefriendly. Hope everyone has the same experience

The store is a pig sty. Not well maintained and the customer service is non-existent. I asked two…read moredifferent people to help me and both of them blew me off. Never going back.

Service was terrible. I went to buy a couple of bags of marble chips. I asked three employees for…read morehelp and they all passed me off to someone or sent me to find someone in another area. For clarity there was no one in gardening at the time I went. A nice young gentleman finally agreed to help me load my wagon, push it to the register and even helped me load the truck. It was a terrible experience to need help and clearly no one wanting to help you. Big shoutout to the 1 guy who did help me and went above and beyond!

Got paint here a few times and it was nice! The paint department is staffed, which was surprising…read more Their staff isn't the friendliest, especially in customer service, but they get the job done. It's a bit more expensive than the Lowe's nearby.

Extremely knowledgeable staff and very friendly. Many of the items sold are of higher quality than…read morewhat you would find at big box store, especially for radiators and water softeners. Fair prices as well. Not the prettiest place, but I'm totally fine with that!

From the owner: Plumbing supply store for DIY projects with a service guarantee.read more