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    The Home Depot

    2.8 (54 reviews)
    Open • 6:00 am - 10:00 pm

    The Home Depot Photos

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    Just the tools that are not available!!
    Scott C.

    Just had and argument with another customer because of the crappie employees that work here. I finished shopping got in line to check out. I hear someone being and asshole I back of me so I turn around and the guy is bitching about me getting in line. I had NO clue they have an employee lining customers up to check out. Instead of telling me the employees and the guy stood there bitching. When they saw me looking I told them all they had to do was tell me and I have no problem moving and letting him go first. The employees was not telling people and she was know where near the register so I didn't notice her doing ANYTHING!! I miss Rickels!!!

    Garage Door Openers
    Bill M.

    Stopped in the other day because I was in the area and had a to-do list. This Home Depot has the usual stuff that all the other's in the area do, but the Employees here could definitely use a Customer Service training program. One that actually teaches them how to effectively deal with Customers. One of My list items was to get some keys made so I headed to the key making counter where a line was already forming. I let one of the HD Associates know they should send someone over. He nodded and did nothing. I head to the Service Desk where She Pages for Customer Service to the key counter. 10 minutes and still no sign of an Employee. I head into the Department where I see a HD Associate and ask him can he make keys? "Nope, I'll get Someone though". 5 minutes go by and still nobody. I Returned to the Service Desk where She tells Me to use the key kiosk [which sucks btw, keys made here are non refundable and never work]. "No, I want the key person" I told her. "Get Me a Manager NOW!!" So 5 minutes later He stops by and says "Yeah our key guy is on his way." A total of 20 minutes later the key guy shows up. When It's My turn in line I ask him "are You the only person in this place who knows how to make keys?" He says "Yup, that's Me" My time is important to Me and so I won't need to return to this place. Two Stars for the merchandise.

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    1 year ago

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    2 years ago

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    4 years ago

    Seriously if you are a Home Depot you should have upgraded your systems and be able to accept apple pay!

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    13 years ago

    This is the best HD in NJ. Its huge, never crowded and has very friendly staff.

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    Page 1 of 2

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    “Paint department was swamped and 2 other employees stepped in to help with the long line.”

    Mentioned in 3 reviews

    Read more highlights

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    Manny's Appliances - Leveling out the new fridge.

    Manny's Appliances

    4.6(11 reviews)
    4.9 mi

    Purchased a brand-new refrigerator several months ago I am still waiting for a new replacement…read morerefrigerator. The ice maker makes a loud, obnoxious squealing noise from day one. We bought this fridge because our ice maker went out on our old one. We are not made of money, so this purchase was a "treat" for us and we splurged to get the nicer fridge in hopes to have it for many years. Since day one it's been nothing but issues. There have been 4 visits from Danmark appliance repair company who has replaced two different parts and now has no idea how to fix the issue and have stopped coming out. I have reached out several times to Manny without a response from him over the last 30 days and the last time we spoke on text he was going to call me in a couple of hours, that was a month ago. Instead, I get phone calls from his assistant, Wilton, who is very nice but there has been no resolve. I was told when I purchased that there was a factory warranty and that if there were any issues during that time it would be no issue to resolve it. Well, here we are... 3 months later with a fridge that has an ice maker issue, go figure... Buyer beware!! If I had to do it all over again, I would forgo the $500 savings that I got from buying with Manny and would purchase from Cosco where I know my issues would be resolved immediately. It's just ridiculous that spending $2000 on a brand spanking new refrigerator would result in a faulty ice maker and no fix in sight.

    I can't begin to say how amazing Manny is. He gave me an excellent price on my dishwasher and…read moreinstalled and hauled away the old one. Not only did he install it but he did the basic electric and plumbing to bring my connections to a modern level! That would have been $600-800 of work, had I had to hire 2 separate people to do that!

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    Manny's Appliances - Whirlpool refrigerator delivered and installed.

    Whirlpool refrigerator delivered and installed.

    Manny's Appliances
    Manny's Appliances

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    P.C. Richard & Son

    P.C. Richard & Son

    3.1(54 reviews)
    1.8 mi
    •$$

    Update 8/14/2018…read more Thank you Mr. Curtis Haynesworth! After my review, I was quickly emailed & was called regarding my issues. He was quick to apologize, he was VERY pleasant to speak with. Although not his fault he did make our experience better. Thank for you that sir. It makes a difference when people care enough to fix issues and make the customer feel like they can go back and that it'll be better . Maybe it was an off night the night we went, or a bad night for the manger. but I'll go back and shop again. Mr. Curtis I thank you.

    We recently moved and this store is local to us. PC Richard's is a name everyone knows. I will say…read morethey have some of the better prices around however, their sales team needs a class in customer service, at least at this store. Since moving in we've had to buy a couple of major appliances. It's already stressful having to move and schedule delivery and what not. The sales team at this store as a whole just like I said needs a class in customer service. You call there and you're not met with anyone friendly it seems unless it's the girl who calls to schedule the delivery. They pick up and don't say who they are which is strange to me. I've worked customer service jobs and we've been trained to say Hi, this is (insert name). Unappealing that the sales team doesn't do this. Also, I've caught some of them lying about other sales associates not being there when they are. There are only two sales associates I would consider giving business too, Paula and Dave as they were nice and considerate when we spoke with them. Curtis the manager was okay as well and wanted to make things right. The first one we brought was a dishwasher and our sales lady Paula was great and very helpful. However, installation of it was a nightmare. The first installers who came, came before the dishwasher was even delivered and then took the kit that I paid for back with them. The second installer who came was okay but said they couldn't do it because our dishwasher wasn't next to the sink. It was but not side by side with the sink making a more difficult job. The third installer who came was a straight shooter told me it was more difficult but could be done and the second installer just didn't want to do it. I do speak to the store manager more than once regarding this and they did make things better by offering a rebate and buying a longer hose I would need. Our next appliance was a stove. Nothing too bad with that came and was installed no hassle. However, the hood we also brought was on back order and would be delivered at a different time. That came the other day and the third installer who did my dishwasher came and did the hood which I was grateful for. When I had to call and schedule the delivery of my hood to my stove the person who answered the call sounded annoyed they had to do something and then just hung up on me after scheduling my delivery.

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    P.C. Richard & Son
    P.C. Richard & Son
    P.C. Richard & Son

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    Mr. Appliance of Morris County

    Mr. Appliance of Morris County

    1.7(28 reviews)
    8.0 mi

    Miele dishwasher broke on New Year's Eve. I called Miele for service on Monday, January 2. Their…read moreearliest appointment was for Friday, January 13, and they recommended Mr. Appliance. Miele quoted $175 flat rate plus parts for repair; Mr. Appliance quoted $175 diagnostic fee plus parts. Service tech from Mr. Appliance came Tuesday, January 3, spent about 30 minutes diagnosing, said someone would contact me with a quote Tuesday afternoon or Wednesday morning. When no one called by Wednesday afternoon, I called them; they said they were just about to call me, and gave me an estimate of $390 for parts plus $325 for labor (including the $175 I had already paid). I told them to go ahead and they ordered the parts. They said they would phone me after the parts arrived in order to schedule the second service call. I believed that the parts would take no more than a day to arrive in Rockaway from Princeton, so when no one called by Thursday afternoon, I called them. They said that the parts had arrived and scheduled a second appointment for Friday. The same service tech showed up on Friday and completed the repair. Both times he was polite and apparently competent. He showed me what the problem was, and why he needed to replace the parts he did. Moreover, the dishwasher was up and running a week earlier than it would have been with Miele. That's the good news. The bad news was that they charged $150 more for labor than Miele would have charged, and they also charged me about $50 more for the part than Miele, because Miele does not charge for shipping parts that their technicians are going to install. Moreover, when he reconnected the dishwasher, he did not tighten the fittings enough, so the water inlet hose leaked. That was easy enough for me to tighten, but fortunately I had a big enough wrench to do so. The bottom line: I wound up paying about $200 more than Miele would have charged in order to have my dishwasher working a week (or more, if Miele had had to come back to install parts) earlier than if I had waited for Miele to service it. Moreover, they could have had it working on Wednesday instead of Friday if they had ordered the parts immediately and scheduled the second service call late in the day after the parts would presumably have arrived. So compared with Miele, they were faster--tnough not as fast as they might have been--and significantly more expensive. Moreover, they made a minor mistake (not checking for leaks) that could have been a nuisance if I didn't know what to do about it. Hence three stars, not two or four.

    Laughing that they responded to my review from 2019 in 2026... My address and name have changed in…read morethose 7 years. LOL

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    Mr. Appliance of Morris County
    Mr. Appliance of Morris County
    Mr. Appliance of Morris County

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    The Home Depot - gardening - Updated September 2026

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