Great job on igniter on our Samsung gas range.....tech was personable, efficient....a little pricey…read morebut they were here the day after I called....took only 20 minutes......I would use them again....

High quality, quick response time, excellent service that he stands behind at a good value. Have…read morefull confidence that your job will be done properly. I had an excellent experience from start to finish. Fully recommend.

Manny is a true find. Friendly, knowledgeable, a delight to work with. My mother needed a…read moredishwasher and Manny showed us the comparable prices at all the chains. We settled on a beautiful, simple Fridgidare dishwasher. Looks great and does an amazing job. Manny is simply the Best. Located right in Dover. Will be buying from Manny's again when an appliance is needed.

Purchased a brand-new refrigerator several months ago I am still waiting for a new replacement…read morerefrigerator. The ice maker makes a loud, obnoxious squealing noise from day one. We bought this fridge because our ice maker went out on our old one. We are not made of money, so this purchase was a "treat" for us and we splurged to get the nicer fridge in hopes to have it for many years. Since day one it's been nothing but issues. There have been 4 visits from Danmark appliance repair company who has replaced two different parts and now has no idea how to fix the issue and have stopped coming out. I have reached out several times to Manny without a response from him over the last 30 days and the last time we spoke on text he was going to call me in a couple of hours, that was a month ago. Instead, I get phone calls from his assistant, Wilton, who is very nice but there has been no resolve. I was told when I purchased that there was a factory warranty and that if there were any issues during that time it would be no issue to resolve it. Well, here we are... 3 months later with a fridge that has an ice maker issue, go figure... Buyer beware!! If I had to do it all over again, I would forgo the $500 savings that I got from buying with Manny and would purchase from Cosco where I know my issues would be resolved immediately. It's just ridiculous that spending $2000 on a brand spanking new refrigerator would result in a faulty ice maker and no fix in sight.

Needed a dual fuel range to be installed in order for the warranty to be honored by the…read moremanufacturer. Plumbing and gas connections where already in place only need to be connected. Receptionist told me they don't do installs, only repairs. What I needed done would have had to be done in the case of a repair anyway.

BEWARE! They CAUSED a HUGE FLOOD, and when we called, they tell us they are CLOSED FOR THE WEEKEND…read more They did a very expensive washing machine repair. Technicians, operators we're all courteous and helpful. From what we could tell, they did a great job. UNTIL WE HAD A FLOOD! We used the washer for the first time today. Thankfully, we were home and saw water pooled all around the washer. We stopped it and cleaned up as well as we can, but it's a stacking unit which required two men to move. WE CALLED FOR EMERGENCY SERVICE THEY ARE CLOSED. They suggest we call back tomorrow. In the meantime, water has seeped into our floors and wood cabinetry and is already causing visible damage. We left a message with the weekend answering service and are hoping for a call back.

The bulb in my over the stove Whirlpool microwave stopped lighting. Do you know the oven will not…read morework if the bulb is not lighting up? So, first checked Home Depot and Lowes for a 30 watt bulb as indicated on the oven as the replacement wattage. Neither store had one. Then went to Morris County Appliance. With the model #, the polite lady at the counter was able to access the Whirlpool manual online, and lo and behold, the specs call for a 40 watt bulb, which they had on the shelf. In and out in less than 5 minutes for under $6. bucks. Can't do much better than that!

Horrible, unprofessional and totally incompetent. Omar misdiagnosed twice and could not find what…read morethe problem was with water collecting under the deli tray in my GE Profile fridge. He said "I have no idea where that water is coming from". Then manager Julio calls me and tells me I am refunding you the diagnostic fee and "we're done!" Unbelievable.

Highly recommend Cupo Appliance Repair. Joe was responsive, professional and was able to convert…read moreour gas dryer to propane quickly.

Hosed by Sears Repair Service twice this week on a clothes dryer repair--arrival time changed…read morethroughout the day only to be cancelled and told to reschedule by an AI Bot. Day 2 mid afternoon rolled around (no Sears update)--came across Cupo Appliance Repair's number on-line. Called to see if I could establish a back-up plan. Immediately was connected to a human being (Joe) who was not only knowledgeable in what likely was the issue with our dryer, but had the parts on hand (OMG, right?), was able to provide an estimate of costs, and said you will have a working dryer by the end of the day (insert the sound of angels singing). We then scheduled service for 4 p.m. Called Joe back to confirm Sears cancelled again and shortly Joe was on his way to our home. Dryer was fixed in no time flat, he even helped us with a cabinet door. Joe is courteous, professional, knowledgeable, had the dryer up and running quickly, offered service at a reasonable price, and I highly recommend contacting him when you are in need of an appliance repair. I did not see all the 5-star reviews until later and I can say I believe they were all well earned and well deserved. Thank you, Joe!

Whirlpool dishwasher not starting. Marty came the next day. Diagnosed the problem, went to get the…read morereplacement part, installed it same day. Problem resolved! Marty was responsive and diligent. Sought and made least expensive repair (control board interface) first (which worked!) before going to next, more expensive, option. Highly recommend Marty's Appliance Repair!

Marty is NOT your average handyman or repair servicenn. He is Far BETTER! Marty has done several…read morejobs for me - with courtesy, reliability, and perfection. He is exceptional. Do yourself a favor and find some things that need Marty's attention. You won't be sorry!

Service guy came late on a Saturday because I said that my freezer was thawing for no reason. Glad…read morethat they were available!

I was referred by Frigidaire for a warranty covered visit…read more Spent what felt like 20 minutes on the phone with who I think was the owner, who proceeded to put me on hold while he, and I quote - "feed my dog." Finally, after being told they charge a premium for a Saturday appointment, I said "no thanks."

My 7 year old washer started vibrating and it was so bad I am sure my downstairs neighbor thought…read moreher ceiling would fall every time I did a load of wash. Following recommendations I got on a local Facebook page, I contacted Victor Terevinte of Fix It Appliance Repairs through his online website (www.fixitappliancesnj.com) and booked an appointment to assess the problem. Victor arrived on time, diagnosed the problem (worn out shock absorbers), ordered the parts and came back a week later and made the repair. He is very knowledgeable and didn't mind having me watch him work. (I was interested in seeing what the inside of a washing machine looks like and he took the time to show me around!) His bill was very reasonable and I was able to avoid buying a new machine! I won't hesitate to call Victor again if the need arises!

Victor was very professional and knowledgeable. The parts for the repair were quite expensive and…read morehe gave me his honest opinion about the situation. It is so hard to trust people today but he is one standup guy that you can absolutely trust.