Visited September 27, 2025. Needed to get a different colored bulb for a night light. They had a…read morefew colors and the owner was nice enough to just sell one as opposed to the whole package. While waiting for assistance, heard him give advice to a customer which seemed super helpful. Feel like you get the kind of personal attention you might not receive at a bigger retailer. The possibly OG cash register was quaint. Small parking lot next door. $10 minimum for credit cards.

If you ever need a hardware store, go to these folks…read more They just helped me put the final touches on a piece of equipment to help my 13-year old with disabilities get dressed on the road that I've been working on for a long time. So kind. So Amazing. Grateful to know there are still shops like this in our neighborhood!

Establishment is nice and great service. There are a lot of workers and very informative.read more

Service is exceptional, and the breadth and scope of the merchandise are amazing…read more They even expanded their hours after a snowstorm to accommodate their clients. A Norman Rockwell experience, if ever there was one!

Always helpful, a little gem of a local hardware store…read more They always have what I need so I don't have to go to a big box store

Thank you co-owner, Dante for your snide comments and dismissive treatment because you didn't like…read morethat I asked so many questions about the Ooni Volt Pizza Oven that you were providing a 20% off discount ($720) with a $50 UPS shipping fee. As things turn out, it was a blessing in disguise as Amazon and Ooni currently has it for 30% off or $629.30~ It arrived this afternoon and will soon be enjoying it knowing my hard earned money did not go to an insulting person. With Amazon, if there are any issues, they will pay for it to be shipped back for a replacement or full refund. Does Karig's offer free return shipping if a product is defective or a full refund? Doubtful. They're a small business so should be treating people much more respectful. Here are a few things Dante said to me on my second phone call after he got rid of me on the first call, "I have to go"... - I'm running a business, you asked me a million questions - I answered all your questions - so did you call a hundred places to find out what they charged? (actually no, I had not) At the end, he asked if I was ready to order and I asked to confirm the $50 UPS shipping charge. He said he had to take an order so I hung up the phone. If true and he wanted to sell the Ooni to me, the proper and professional way would have been to ask if I could call back the next day. He wants the easy sale and wants a customer to order without asking too many questions which is his prerogative but just know his true character or two-faced persona; pleasant when you're ready to spend and insulting when not. Obviously, Dante didn't want or need my business but either way, I'm happy I got a better deal and my hard-earned money went elsewhere where customers are valued and treated much better. Thanks again Dante Passerini! You did me a huge favor but I will not shed a tear when your store goes out of business...

Holy cow, personal were on their phones and couldn't be bothered to help. Remodeling the store…read morewon't keep you in business

They have a nice selection of inventory. The staff is friendly, very helpful, and knowledgeable…read moreabout what they have in stock and where to find it! I've been going to Ace/Caldwell for lots of years. The gentlemen who work there are top notch.

Stopped in on a Sunday morning to try to do a plumbing repair on my kitchen sink drain and was…read moreimmediately greeted by the gentlemen minding the pastry table and Jerry, the store owner jumped right in when I showed him what I needed. Not only did he have the drainpipe part I needed, he even took the time to cut it to size based on the old piece I brought with me. He showed me how to position the pieces and even what direction the washers need to go in the compression fittings. Its local businesses like this one that remind us of the value shopping locally can bring to the customer experience. Thank, Jerry!

The staff here is friendly and knowledgeable. Always attentive to my needs and willing to help me…read morefind the products I need.

Wish I could zero rating for this place. I received a 3/25 dirty chairs and I do not mean dust; the…read morechairs had some kind of yellow foodstuff on the entire seat but I chose to clean it up as I only opened up the chairs on the day of my event. The bags the chairs came in were busted up badly and dirty. Not sure why they have five star reviews when their customer service is horrendous. The manager? is downright rude and had no customer service skills to listen to my questions and advise me. They had my card on file but he credited my security fee to my sister's card as she picked up the chairs for me. Not sure why he would do that when my card was used to hold the deposit. When I inquired, he said I was told that and he was wrong. I was told they will my card and that will be charged. There was no mention that the the security fee would be taken from someone else's card as that topic NEVER came up prior. He is full of himself and just a person with a nasty attitude. I won't be using their services again and no referrals.

Rented chavari chairs here for my reception. Delivered early, more comfortable than your average…read more Delivery people courteous and sales guy was personable enough.

Arrived at 940 pm before a 10:00 pm closing. Customer service still provided a price check and…read moreprovided assistance getting 3 trees into my care. Appreciated the professionalism and the patience so late at night. Product was superior from the garden center.

My local Home Depot, its more of a 3.5 star rather than a 3 star, but they dont do half stars on…read morehere... We get almost all of our home improvement needs here. We come here every month or 2. My biggest gripe with this place is the parking lot... I know that they build whatever they can with whatever land they are able to get, but it is a very awkward property, and driving through it is weird. They also have tons of speed bumps that are super super SUPER annoying on the south entrance/exit. Other than that my other gripe is staffing... They never have enough staff. They have to call people and you have to wait sometimes 5 or more minutes for someone to help you with something. Like purchasing paint, or cutting carpet, etc... They also have cut down on checkout cashiers, and there is a 20+ person line every time... Other than that, they always have everything that I need. I usually go for generic or simple things like a toilet seat, or door knobs. Things that they should have 200 of at each store lol! Never had any issues finding anything that I needed. I highly recommend downloading their App! It is extremely accurate! It will tell you the aisle, section, and most of the time shelf that an item is located on. Plus you can compare the skus very easily. All in all, a good HD. Aside from the terrible parking lot and staffing issues, I have never had any issues finding anything that I needed.

This is just an old time hardware store that has been around forever. Cowboys as it is known in…read morethe neighborhood is a friendly place that adds a personal touch to its products. Ever try to get an old storm window fixed at a chain store?

I have been unable to make copies of my apartment keys and the FOB that came with the keys when I…read morerented my apartment. I was on Fulton street and walked into this store that I accidentally found while in the area. I walked in requesting a copy of my keys and the owner asked if I wanted him to make only a copy of my keys and why not the FOB, too? I told him that he couldn't do that and that only my building could. The owner reassured me that he had all the equipment in that store and he would be able to CLONE my FOB so I'd have an extra set of keys and a FOB just in case I lost my original ones. He was right! I live in Brooklyn and when I got home even the FOB worked. This place gave me great customer service and really came through. They certainly know what they are doing. I appreciate all the employees and the owner who took care of me at the store today, September 29, 2025. - Michael Caputo

I need a key duplicated came in and out very quick. staff mad nice…read more Stocks with all you need, i live in the area this became my go to hardware store

Went here today for some key services.. in and out in 15 minutes tops! Been going here since 95!…read moreReliable, local, and reasonably priced!

My neighborhood hardware store for decades. Even though they're allied with True Value you always…read morehave the experience of shopping at a locally owned mom and pop store. Generally you can find parking in the lot next door; if not there is another town lot a block away. I've always had terrific customer service at Bunchers!