I have been unable to make copies of my apartment keys and the FOB that came with the keys when I rented my apartment. I was on Fulton street and walked into this store that I accidentally found while in the area. I walked in requesting a copy of my keys and the owner asked if I wanted him to make only a copy of my keys and why not the FOB, too? I told him that he couldn't do that and that only my building could. The owner reassured me that he had all the equipment in that store and he would be able to CLONE my FOB so I'd have an extra set of keys and a FOB just in case I lost my original ones. He was right! I live in Brooklyn and when I got home even the FOB worked. This place gave me great customer service and really came through. They certainly know what they are doing. I appreciate all the employees and the owner who took care of me at the store today, September 29, 2025. - Michael Caputo read more

I need a key duplicated came in and out very quick. staff mad nice. Stocks with all you need, i live in the area this became my go to hardware store read more

Friendly and helpful. They have everything. Friendly and helpful. They have everything Friendly and helpful. They have everything. Friendly and helpful. They have everything. Friendly and helpful. They have everything read more

One of the few hardware stores in lower manhattan, so off to a good start. They make keys, and it's one of those cool, windy, cramped stores with shelves up to the ceiling. Staff are the exact level of helpful -- they care enough to help you make sure you're buying the right thing, but not so much that you forget you're in NYC, where caring is for losers. Anyways, this place is great. No complaints. read more

Great employees, got my keys copied in minutes. Highly recommend. I come here for every little gadget I need, and they have it.

Great hardware store - particularly for lower Manhattan. You'll need to ask for help as goods are stocked to the ceiling. Staff is ready and willing to assist. read more

The staff was extremely helpful and kind! The staff was well versed in the products they sold. The selection of products was great! Highly recommend! read more

they make doing home construction a pleasure - sure it seems chaotic but these guys know everything and can find anything in that store. when I didn't meet the card minimum and needed to get my tv mounted that night they printed me a receipt and said you pay next time for these bolts - go mount your tv! of course I returned to pay with more items I needed and all was right. At another construction snafu, I realized I needed anchors instead of toggle bolts. I called 7 minutes to closing and then ran - they already had the item at the counter - I checked out, they locked the door behind me, and I went home happy (doesn't it suck when you just need one thing to finish the job and the store is closed? not with fulton hardware!) I just feel so taken care of by them :) Yes, you could find items cheaper but when you buy a 1k tv and a $150 mount are you really sweating the $6 vs $10 worth of hardware? it's $4 difference and they make sure it's perfect and no shipping. (also I bought the same toggle bolts and washers and drill bit of a kit online that was 17.99 - all hardware separately from fulton? 14.49. so sometimes it's cheaper!) they cut wood (including ripping plywood sheets!) and have a nifty screw identifier so if you bring any screw they can find the same width - metric or imperial! read more

I needed a Torx 6 screwdriver to unscrew the back of a new laptop I had just bought so I called the store and they confirmed that they had it in stock. I went into the store and was helped by Employee #1 who handed me the screwdriver and I went home two blocks away to see if it would fit. Unfortunately it didn't, so I went back to the store ten minutes later. I bring my laptop with me to see if they may possibly help me. I tell the Boss the screwdriver didn't fit and I was wondering if he would be able to help. He responds "You called about the Torx 6 and you got it, why are you back?" I explain again and Employee #1 starts bringing out Torx screwdriver sets that had a number of sizes which would be helpful for me. I ask for a refund for the screwdriver I originally bought as my father has gotten refunds from this store before. The Boss tells me no refunds are allowed and that was totally fine as I just wanted to exchange the tool that I used for literally a second to check if it would fit into the screw. Employee #2 questions me about getting a refund and inspects the tool and says that its "used". I explain to him that I bought the tool just ten minutes prior and that I only wanted to get store credit so that I could purchase a more expensive screwdriver set that Employee #1 had brought out. I point out that it says on the receipt that store credit was allowed. Both employees don't really respond and one of them says its up to his Boss. The Boss refuses to give me store credit to purchase the set. It was quite unfortunate that the store would not allow me to return a $5 screwdriver for store credit to purchase a pricier alternative. I bought the screwdriver literally ten minutes prior and used it for a second to see if it would fit in the screw. The screwdriver came in the original condition that it was sold to me. Terrible customer service and definitely not a good way to retain local customers that are trying to support the store. read more

Fulton Supply & Hardware - Receipt clearly states that the store accepts "Store Credit". The tool was bought as displayed. - Keys & Locksmiths Near Me - New York, New York

They have a huge selection but prices are very high. If they dropped their prices and compare to Home Depot or any hardware store they would be great read more

While employed in the Financial Downtown District at a non-profit organization once upon a lifetime ago, Fulton Supply & Hardware duplicated one key while I waited for approx. five minutes. I had another key to be duplicated as instructed by my former abominable manager and salvage chief executive officers, which Fulton Supply were, disappointedly, unable to replicate. This business calls themselves a hardware store? I think not! The hardware dude's hands were extremely swimming with soot, grease oil as it appears since Fulton Supply were first established. Behind the cash wrap counter is a shrine of keys on a wall adorned of all sizes from minuscule to gargantuan in brass, cooper, aluminum metal types. Patrons who are fascinated with metal and keys should check out Fulton Supply's key shrine, be sure to dress in painting clothes as this hardware store is disgustingly filthy, dark and shabby. read more

hands down the best most stocked hardware store I have ever been to. I went in for a single bit. The had it, showed me how to use it and the price was very reasonable . Very courteous. I certainly recommend. read more

These guys couldn't be more helpful and more honest than any hardware store I've ever been in. They even have local guys that can help you with plumbing or electrical etc. their prices are very reasonable considering it's a small store. read more

Five stars for Freddy! Freddy was able to copy a rare key for me and it worked on the first try. The day before I went to another shop and they tried to copy the same key twice before quitting and giving me a refund. Thanks again, Freddy! I know where to go if I need my keys copied again read more

It seems so silly now that I ever went anywhere else. The other nearby hardware stores were closer to where I needed this or that part, but 1) they didn't have the GREAT attitude this one does and 2) the two other stores went out of business, go figure. Seriously, Fulton Supply turns out to have what you barely dare to hope is available AND very knowledgeable support. read more

Went here on a whim to try to avoid a trip to Home Depot and it was totally worth it. I needed pipes cut and threaded; despite being such a tiny spot they had exactly what I needed and could cut the pipe/thread it at whatever length was needed. In and out in 20 minutes while at Home Depot the machine was broken and inventory was limited. Other reviews say their prices are high; for this job it was the same as home depot. read more

Pretty expensive hardware store but I understand it's because of location. Have come here a few times in a bind. One time for a telescopic mirror and keys. Well they had the telescopic mirror which I needed for hidden space where you can't see. I couldn't wait too order it on amazon needed it like yesterday. My co worker broke the mirror off the stick not even 10 minutes after I handed it to other co worker. Literally ripped mirror off welded joints. Don't ask me how? Any who they also cut keys which came in handy cause I needed one for my job. Service was fast and friendly plus they take debit or credit cards. Hard to find reliable hardware store downtown. read more

All in all good experience. Shop was very tight but had a lot of supplies for a store that size. Most of the people I met were very friendly. Only reason I took of one start was because one person grabbed my phone out of my hand because it rang and apparently it was too much of a distraction for him. I'm talking about the first ring the guy put his hands on me. I was stunned. Now that I got that out of my system. I'll definitely be using this place as a back up but that one guy is infuriating and a little scary read more

I love these guys. Super helpful and friendly every time I've stopped by - they'll always ask you first if you need help so you're not wandering aimlessly around the store. Decently priced and have a great selection of every hardware item you need for your pad. read more

Everything you need at the fairest prices. Had a key made there. In and out within 5 minutes ($1.56...is this New York?) read more

Needed keys made and these guys came up in my area! Quick service, but what really inspired me to write one of my shorter reviews is to rave on how nice everyone was! I think I was greeted 3 times, 3 different folks. I dig. Very few store people greet or crack even the slightest smile in this city. Lighten up, people! read more

I came here about 20 minutes before they were closing and asked if they could make a copy of my key. The guys that were working were extremely nice and were joking around with me because they could tell I had no idea what I was doing. I asked to make 2 keys and they did it in about 5 minutes. The CC minimum was $5. If you are looking for something specific, don't bother looking for it, just ask them to point to where it is. The place is so small and therefore pretty crowded with stuff on the walls. read more

Needed to duplicate my apartment key. It took 5 seconds and 1 dollar. Love their service. read more

I was just looking to get my apartment keys duplicated and this place did it in about a minute! Each key cost $0.98 to copy since they were the most basic kind of key. (Price will vary depending on type of key) Such a good price considering key kiosks located inside CVS or Rite Aid will charge upwards of $6 a copy. The store itself is a bit crowded and the aisles are small, but I was able to get what I needed very quickly and efficiently. Storefront is easy to miss so keep your eyes peeled! read more

Love these guys! Always sweet, funny and helpful And they have lumber and do cuts for small jobs 4 stars only because Prices can be pretty high (with sometimes 200% markup) but to be expected for this type of situation - Miles and miles better than their closest competitor -basics plus read more

Pros- Very helpful people (I actually forgot my wallet when I went and they were very gracious about it), their selection of items per category isn't huge, but there's something for whatever you need. Oh, and prices are the cheapest I've seen in a hardware store in NYC. Cons- It can be hard to find what you're looking for without asking for help. Small store and all available space is used. read more

I have shopped here many times, and the staff is nice, but the management is TERRIBLE. They sold me lights that were not the right kind, which they said I could return. And then the manager wasted my time for an hour with their archaic computer systems and his bulkshit service. I came back to use my store credit later, and he tried to only give me $19 instead of $51. NEVER GOING BACK!!!! AVOID at all costs and go to Home Depot, Lowe's or anywhere else. read more

This is a great store if you want to do DIY, the staff will go out of their way to explain and suggest how to do things. For a concrete example: for hanging paintings, they have a set small very thin nails that doesn't damage the wall. Also: hangers that fit on top of the doors without damaging the door. Reading the one star reviews seems like they are not even from the same store. They have such a packed store that it is always worth a trip to see what is new! read more

Made a new key for free even though I had said I would take the risk the key type would fit the door!

Keys copied for 95 cents each and I was in and out in less than 5 minutes. I couldn't ask for more.

Small place without much organization, so it can be tough to find things on your own -- but fortunately that's rarely a problem, since the staff is quick to help. Fast and easy keycutting, well-stocked with hardware essentials, and the prices are great for Manhattan in my experience. Another solid find via yelp. read more

Warning these guys are very expensive and do not give refunds so use your credit card because you could dispute that the items are cheap and marked up high be cautious and use them as a last alternative or in case of emergency items are 25% more expensive than Home Depo read more

I came in, someone asked me if I needed help and less than 10 minutes later I had 2 keys cut. Awesome! At the very least for key cutting, this is my go to spot. read more

Came in to made a duplicate key. Out in less than a min, the guy was so efficient. The price was also very affordable. Cheap and great service. Good job ! read more

This is an excellent hardware store - it is small space but it is jam-packed with variety. I work in an office nearby and went here to get some fittings for a closet i was upgrading, they had a better choice than their nearest competitor and were really friendly. The price was fine to me - this is Manhattan after all and it is small shop not a giant warehouse. All staff were helpful and and attentive, knowledgeable and friendly - and clean. read more

Let's start by saying that there were miscommunications. But the service and customer service in this place is TERRIBLE. My supervisor called the store to ask for the price of making keys. Apparently, she said $0.95 but I heard $0.75. When I got to the store, I gave Employee A the keys, then I realized I should make sure it was the price that they told us on the phone. Employee A says it's $1.25 so I told him we were told $0.75 on the phone. Employee A asked employee B. Employee B concluded that if that was what I was told then it's $0.75. STILL, nowhere in the conversation that they mentioned different keys costs different price. So for someone who knows nothing about keys assumes that all keys are the same price. They continued making the keys because I thought I was going to pay $0.75 per key. When I was about to PAY, employee C tries to explain to me that the STARTING price is $0.95 and never $0.75. He said that key SC# costs $0.95 and key SC# costs $1.25. He then goes on explaining how much it costs to make keys in other stores in Manhattan and that they charge $25 or $50 for some keys. FIRST, of all, I walked all the way to the store in the freezing cold because of the price we confirmed on the phone. SECOND, when there was first an issue with the price, employee B said if $0.75 was what I was told then it's $0.75. THIRD, if I had known that they were going to charge me other prices other than $0.75, I would have to STOP them from making the keys and went elsewhere. I understand that this place may be cheaper than other places but I DO NOT want to do business with any businesses that go back on their words. This is DECEIVING!!! FOURTH, mentioning SC# does not help me understand why you are charging different prices. Telling me other places charges more and that you charge $25 or $50 for some keys still does not resolve the issue at hand, that you are charging me MORE than I was promised (at the store) FIFTH, when Employee C was explaining, there was a lot of HOSTILITY. I felt VERY UNCOMFORTABLE. At that point, I wanted to leave, but I had a feeling that if I do not pay for the keys, they will not give me my keys back. This type of customer service is RIDICULOUS and UNACCEPTABLE. Yes, they do charge cheaper than other places. But the biggest issue I have with this store is how they did business and how they treated their customers. read more

We needed wooden dowels for a project, and the staff at Fulton Street Hardware were great, ordered them, cut them to my specs, wrapped them up and took great care of us. Much appreciated! read more

Amazing staff. Helpful and communicative way beyond expectations. When I called them the next day to check on a part to order, they said "we tried to see if we can fix it, I don't think you can though. Did you check if it's under warranty? If not we can order it for you." Every time they said something, they followed through perfectly, and they actually put thought into how to provide service. Amazing staff. read more

I'm so glad this place exists other aren't really any other options in the neighborhood. Some mom-and-pop shop small but they seem to cram everything you need it to one cute little store. read more

I went to Fulton Hardware today looking for a basic 5-gallon bucket. One guy rang me up while the other went in the back to get the bucket, and when he came back out he had a flimsy bucket that probably holds 3 gallons. They then condescendingly tried to convince me that this is what every 5 gallon bucket looks like, even after I google image searched to show them the difference. I ended up asking for my money back. Assuming I don't know anything simply because I'm young/female is an incredibly poor business practice, and trying to con me based on that assumption is despicable. I'll take my money elsewhere. read more