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    Retro Pupz

    5.0 (1 review)
    Closed 12:30 pm - 6:00 PM

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    Services - Retro Pupz

    Dog boarding and training

    Dog walking

    Pet boarding

    4 More Services

    Pet sitting

    In-home pet sitting

    Private dog training

    Puppy socialization classes

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    6 years ago

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    Photo of Cierra R.

    Cierra R.

    Cash has always helped create a PAWsitive experience!! Thank you!

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    DCDOGWALKER.COM

    DCDOGWALKER.COM

    (4 reviews)

    Capitol Hill

    I have used MPPS several times when I travel out of town. I have 2 small dogs with a little bit of…read morepersonality issues and finding in-home care was a huge concern of mine as I recently relocated to VA. MPPS has been great every time. Trusting someone with our beloved furkids is a HUGE deal and I feel very fortunate to have found MPPS who take such great care of them when I am away. In one instance, one of my dogs became sick when I was gone and MPPS stayed with him until I came home later that day. Care like that you cant put a price on....I am very happy to refer other people to MPPS and use them again for any needs I have.

    I have now used MPPS for overnight dog sitting, once for an overnight visit and once for a four-day…read morestretch (with three overnights). During the first visit, one of my dogs exhibited some agression/territorialism, which the owner reported. After the first visit I confirmed with the owner that he would be comfortable staying with our dogs for the second visit, and told him that I would completely understand if he wanted to cancel our reservation. I was grateful when he said that he would be comfortable providing services to my pets again. He left a detailed note and spoke with me over the phone regarding my dogs' behavior during his visit. Upon returning home after using the overnight services for a second time, I was disappointed that the sitter did not leave a more detailed note. The note simply indicated that everything had been fine this time. Although I was relieved to know that the dogs had been better behaved during this visit, I would have appreciated knowing when the sitter arrived and left for overnights and walks, and when the dogs had been fed. My husband and I were both surprised when, after the owner confirmed that he would be willing to work with our dogs for our second visit, he asked us to call him a day or two prior to our reservation to remind him of our reservation. However, I absolutely must commend the owner for the following: prior to our first visit, he informed me that he asks all of his clients to call him to check in when they arrive at home. This way, he knows that the pets for which he was responsible are now in their owners' care. If he does not hear from the owners and/or cannot reach them he will return to provide necessary services to the pets and bill the owner for them. It set my mind at ease to know if an emergency arose, my dogs would be cared for. During our new client consulation, the owner stated that he did not like to make himself at home at his clients' houses. He was true to his word and even stripped the sheets off the guest bed and left them neatly folded in the guest room! Additionally, kudos to the owner for reviewing his Yelp! reviews. After he came across my first one, he called to discuss my concerns with me and was very responsive!

    City Dogs

    City Dogs

    (72 reviews)

    H Street Corridor/Atlas District/Near Northeast

    We've taken our 12-year-old Yorkie, Presley, to City Dogs twice now, and unfortunately we won't be…read morereturning after what happened at his most recent grooming on October 8. Presley's first haircut here was fine, shorter than expected on the face but it grew out nicely. This 2nd time we asked for the exact same length, but his face was left noticeably longer. 2 weeks later, his bangs are already covering his eyes. That alone would not have warranted a review, but what happened afterward absolutely does. Presley was dropped off healthy and alert. When my husband picked him up, staff said everything "went fine." But once home, Presley was unsteady on his back legs and refused food, treats, and water. We called City Dogs immediately, and the information we received was inconsistent. On the first call, we were told his nails hadn't been trimmed. On the second, we were told they had been as part of the full grooming package (would have been fine, we were just trying to understand what could have caused his sudden discomfort). We were also told, for the first time, that Presley "didn't want to stand" and had been "nipping." That alone raised a brow for us. Presley is 12, and in all our years of taking him to vets and groomers, we have only ever been told he is calm and gentle. Even in moments that make most dogs anxious, like rectal exams, he stays still and sweet. Hearing that he was agitated or refusing to stand instantly told us something must have been off that day. It also should have signaled to City Dogs that something was wrong. If a consistently calm dog suddenly becomes uncooperative, that is a sign of distress and should have prompted a call before continuing the grooming. When we finally reached the grooming manager, (also the groomer), the conversation became incredibly frustrating. From the start he was defensive, speaking over us and focusing more on protecting City Dogs' reputation than on helping us understand what might have happened. To be clear, we weren't being accusatory. We weren't blaming anyone or suggesting he intentionally hurt Presley. We were trying to figure out what could have happened in those few hours that might explain why our otherwise active dog suddenly could not walk properly. Instead, he grew irritated, pointing out that we had spoken to two other staff members, (completely out of our control), and repeatedly insisting he "would never hurt a dog, especially a senior dog." We never suggested he would, we just wanted clarity. He interrupted often, dismissed questions, and even claimed we were the ones being defensive. Any pushback on our part came only from asking him to let us speak. It felt like we were being treated as an inconvenience rather than concerned dog parents. When I asked if it was normal not to call an owner when a dog refuses to stand or shows distress, he said it was not uncommon, especially for "older dogs with arthritis." That didn't make sense as Presley has never been diagnosed with arthritis or shown symptoms. At one point, he also claimed we had accused him of giving Presley medicated food, when all my husband asked was whether Presley might have eaten anything while there. The manager ended the call by telling us to monitor Presley for 24 hours and make sure he was drinking water. When my husband explained that Presley was not eating or drinking at all, the manager finally said that was "concerning" and promised a follow-up call the next day. No one has called. Presley's stiffness lessened after the first day, but he continued walking unbalanced for several days afterward. The entire experience was very disappointing. We weren't looking to blame anyone, we were trying to understand what happened and make sure Presley was okay. Instead, we were met with evasion and indifference. Accidents can happen anywhere, but how a business responds afterward defines its integrity. In our case, City Dogs failed to respond with basic care, accountability, or compassion, and that is why Presley will not be returning.

    Absolute nightmare. Do not bring your pups here…read more Staff are rude and incompetent. I ended up leaving rather than trusting our pup to their care. We've tried to use this groomer a few times now and always have terrible experiences.

    Retro Pupz - dogwalkers - Updated June 2026

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