Expert, professional service. The staff are friendly, welcoming, most helpful and knowledgeable,…read moreand provide very quick service. I brought my desktop in, and it was repaired by the next business day.

I stopped by here with my new laptop for what turned out to be a non issue. I won't go into the…read moreboring details but the tech did a great job of explaining to me that I didn't have an issue after all. I'll definitely be a customer should I need their services in the future.

Professional & friendly: full transparency and look forward to doing business in the future!read more

iPhone screen wasn't working after it fell and charging port was bent, fixed both fast and well,…read morethanks!

I had a Dell Inspiron that was 2 years old and one of the hinges fell off of the LCD back cover…read morefront bezel. Dell Support was unhelpful and said the hinge issue isn't covered by warranty. I brought it to My Emergency Guy who had it fixed in less than 24 hours. It was great that they had the part in store and charged a great price as well. The communication was smooth and they seemed quite knowledgeable I will be back soon as I need another part replaced but the laptop is working and I am appreciative of the repairman's efforts and efficacy.

The best! Brought my laptop in at 10:am and picked it up at 12:30, all fixed and with a new…read morekeyboard installed. This is the third or fourth time I've used them.

Kotar recovered data from a very damaged drive. It took them a while and couple of tries to get…read moreit, but the point is that they stuck with it. It took months and I think ​they even developed new tools to get more data. It was a mess. ​They were true to their word and recovered project data that would have taken me ​months to reproduce. I think other services would have given up. Robert does really care. (Back up your data now!)​. Minus half a star for infrequent communication.

Kotar recovered all of my data from a badly burnt and water damaged external hard drive. It was my…read moreonly digital archive of family photos, financial files, work history, etc. after a house fire. Kotar stuck with a difficult recovery, never giving up, and successfully recovered ALL of my files. I am so grateful I found this local business that did such an amazing job.

A rude, softskills-lacking, blonde long hair man assisted me (presumably the owner) - handled my…read moreharddrive with very little care (rough, especially for a disk drive). He wanted to charge me $200 just to try a few recovery software. And was not confident that he would be able to recover the files. Don't waste your time! I ended up running a recovery app from the AppStore ($49) and got my files back on my own. Don't let this prick jerk you around! Responding to Phillip: I don't see how my review is childish, but I do agree that we can let the reviews speak for themselves. Looks like the "rude technician" is not an isolated feedback, and your response is a perfect example. Perhaps you could spend time working on improving your softskills then to call an honest feedback childish. Good luck.

I've come here before and they did great work on my iPhone. Came here to replace my iwatch screen…read moreand they fix it but NEVER gave me the disclaimer that the watch was no longer water proof. I jumped into the shower as I usually do with my iwatch and afterwards it stopped working. I would have never put it near any water if they would have given me that information. That was also never disclosed when I took the watch to get repaired. They just told me it's fixable and everything will work after replacing the screen. They apologized for not disclosing that it wasn't waterproof and acknowledged their mistake, but now I have a completely broken watch. On top of that they wouldn't refund me for the service and parts $160. They just gave me $50 back. Overall, I spent over $100 so they can completely break my iwatch. I do NOT recommend getting any of your watches repaired.

These folks really know mac and apple, and they have great customer service. They are very friendly…read moreas well as knowledgeable. I have found them to be trustworthy and considerate toward someone much older (me) and who can be sometimes clueless. I have even managed to find nearby parking within a block or so (that may take 10 minutes but well worth it). I had a mystery sound emitted from my mac that disappeared with their guidance and volunteer effort.

Everyone here has the utmost expertise and integrity! My husband and I have been in several times…read morefor various reasons and we have been 100% satisfied each and every time! They know their stuff, provide knowledge and honest answers and are always reasonable! A great find!

These guys are friendly, fast, honest, and reasonably priced. Also, contrary to what the name…read moreimplies, they work on Windows machines and other ISP machines as well as both laptop and desktop. And probably other things I don't know about. They're great

I spilled some beer on my MacBook and the keyboard was going haywire. Their team was able to fix it…read moreby replacing the top case. After a few days a key felt a bit faulty. I brought it back in, they acknowledged the issue and completely replaced the top case again with no hassle at all and took off a bit from the final price for the second visit. I highly recommend. They're patient, help you understand your options, and execute with great customer service. Hopefully, I don't have another issue like this. But if I do, I know where to go!

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.

I had a pretty bad damage to my SD card. It was way too old. (I've had it for like 12years) I tried…read moreto use different devices (PC, Mac, iPad and camera etc) and card readers and none of the devices would even show/recognize my card! None of the data recovery softwares worked either. After I sent to this place, they opened up the case of SD and I got lots of the data recovered! I really appreciate their help. The process was very convenient too! Highly recommended!

This team is AMAZING! I went to another business to transfer contents from one laptop to a second…read moreone but they really messed it up. They referred me to Five Star for the fix and the result was just what I needed: perfectly executed in a short amount of time. The staff is really nice, helpful and communicative. While I hope I don't ever need to recover data again, at least I know where I'll go -- directly to Five Star!

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

Fast, cheap, and lasting! I had an inexplicable and sudden keyboard problem with my 2021 macbook…read moreair. Tony had it back to me in like a day and a half. I will definitely return next time I need computer help!! Will not ever waste time or money on the apple store genius bar grift again.